2015 FORD FUSION

1243 complaints filed with NHTSA.

1243
Complaints
41
Crashes
5
Fires
21
Injuries
0
Deaths

NHTSA Safety Rating

5/5
Overall
5/5
Front Crash
4/5
Side Crash
4/5
Rollover

Complaints by Component

ComponentCount
ENGINE263
STEERING150
POWER TRAIN137
UNKNOWN OR OTHER115
ELECTRICAL SYSTEM92
SERVICE BRAKES81
FUEL/PROPULSION SYSTEM54
ENGINE AND ENGINE COOLING45
AIR BAGS37
SERVICE BRAKES, HYDRAULIC35
STRUCTURE:BODY29
SEAT BELTS24
VISIBILITY/WIPER17
WHEELS17
VEHICLE SPEED CONTROL13

Recalls (12)

19V63200029/08/2019

STEERING:ELECTRIC POWER ASSIST SYSTEM

Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Min

15V25000028/04/2015

STEERING:ELECTRIC POWER ASSIST SYSTEM

Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, D

20V17700023/03/2020

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washingt

14V73600018/11/2014

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Fusion vehicles manufactured July 27, 2013, to October 31, 2014, 2015 Ford Fusion Hybrid vehicles manufactured February 24, 2014, to October 31, 2014, and 2015 Ford Fusion Energi vehicles manufactured July 14, 2014, to October

18V47100016/07/2018

POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT

Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the tran

19V36200013/05/2019

POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT

Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver t

22V01100013/01/2022

SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

Ford Motor Company (Ford) is recalling certain 2014-2015 Fusion, Lincoln MKZ, and 2015 Mustang vehicles originally sold or ever registered, in Texas, Louisiana, Mississippi, Alabama, Florida, Georgia, South Carolina, North Carolina, Virginia and Hawaii. Exposure to certain environmental conditions,

19V59000012/08/2019

SEAT BELTS:FRONT

Ford Motor Company (Ford) is recalling certain 2015 Fusion and Lincoln MKZ vehicles. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.

18V16700012/03/2018

STEERING: STEERING WHEEL/HANDLE BAR

Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.

22V41300010/06/2022

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

23V16200010/03/2023

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.

16V87500005/12/2016

SEAT BELTS:FRONT

Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensione

Recent Complaints

20260207CrashSERVICE BRAKES

Brakes, emergency brake, brake switchs. Backup camera turns black while backing up. And yes it’s available for inspection. Car keeps braking and jerking in the other lane by itself. Emergency brake kept coming on by itself randomly. Also I almost hit someone when my back up camera went black. Yes the problem have been confirmed by a dealer or independent service center. Yes it have been inspected manufactures police and insurance representatives. Yes ever single light came on. Advanctrac light

20260207CrashFORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Brakes, emergency brake, brake switchs. Backup camera turns black while backing up. And yes it’s available for inspection. Car keeps braking and jerking in the other lane by itself. Emergency brake kept coming on by itself randomly. Also I almost hit someone when my back up camera went black. Yes the problem have been confirmed by a dealer or independent service center. Yes it have been inspected manufactures police and insurance representatives. Yes ever single light came on. Advanctrac light

20260207CrashAIR BAGS

Brakes, emergency brake, brake switchs. Backup camera turns black while backing up. And yes it’s available for inspection. Car keeps braking and jerking in the other lane by itself. Emergency brake kept coming on by itself randomly. Also I almost hit someone when my back up camera went black. Yes the problem have been confirmed by a dealer or independent service center. Yes it have been inspected manufactures police and insurance representatives. Yes ever single light came on. Advanctrac light

20240920POWER TRAIN

The contact owns a 2015 Ford Fusion. The contact stated that after parking in the driveway and shifting to park, the contact exited the vehicle with the engine idling and the front driver’s side door opened. The contact walked down the driveway to retrieve the mail and suddenly the vehicle erroneously rolled down the driveway. The opened door struck and knocked the contact to the ground. The contact reached inside the vehicle and depressed the brake pedal to stop the vehicle from rolling while

Mileage: 121,000

20240822CrashAIR BAGS

The contact owned a 2015 Ford Fusion. The contact stated that while driving at unknown speeds off the freeway in the rain, a 2006 Ford Fusion veered into her lane and hit her vehicle, which caused her to drive on the curb and hit a metal light pole and telephone pole. There were no warning lights illuminated. The air bags deployed emitting debris, and her right hand was broken, burned, and scared. The ambulance took her to the hospital, where she received medical attention. The contact noticed s

Mileage: 115,000

20240506CrashSERVICE BRAKES

The contact owns a 2015 Ford Fusion Energi. The contact stated that while driving at 55 MPH, the driver slammed on the brake pedal, the vehicle veered towards the left, and crashed into the guardrail. The vehicle was uncontrollable. There were no warning lights illuminated. There were no reported injuries, fire, police report or air bag deployment. The contact was able to continue to driving. The contact called the local dealer, but the vehicle was not diagnosed or repaired. .The manufacturer wa

Mileage: 167,000

20230518CrashSERVICE BRAKES, HYDRAULIC

The contact owns a 2015 Ford Fusion. The contact stated that while driving at an undisclosed speed, the brake pedal went to the floorboard while depressed. The vehicle crashed into a bollard post. No warning lights were illuminated. The contact had not sustained any injuries. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The manufacturer was made aware of the failure

Mileage: 175,000

20230510FireSERVICE BRAKES, HYDRAULIC

The contact owns a 2015 Ford Fusion. The contact received recall notification of the NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the contact stated that while driving at an undisclosed, she noticed through the driver’s side rearview mirror a dark cloud of smoke at the rear of the vehicle when she then veered the vehicle off the road as the vehicle started to inflame. The contact’s husband sustained an injury to his right hand that required medical attention. A polic

Mileage: 175,000

20230421CrashSERVICE BRAKES, HYDRAULIC

The contact owns a 2015 Ford Fusion. The contact stated that while driving into a parking space at an undisclosed speed, the brake pedal was depressed and went to the floorboard. The vehicle failed to stop and knocked over a handicapped post. The vehicle then drove over a lawn before coming to a full stop. No warning light was illuminated. The air bags did not deploy. The contact suffered a sore neck, but medical attention was not received. No police report was filed. The vehicle was towed to an

Mileage: 24,000

20230420FireSERVICE BRAKES, HYDRAULIC

The contact owns a 2015 Ford Fusion. The contact stated that while driving at an undisclosed speed, she stopped at a service station to refill when she was notified by another individual to exit the vehicle. The traction control warning light illuminated. The contact stated that the individual noticed flames at the hood of the vehicle. The contact stated that the individual was a firefighter that inspected the vehicle and lifted the hood and extinguished the fire. No injuries were sustained. No

Mileage: 97,000

20230420CrashSERVICE BRAKES, HYDRAULIC

The contact owns a 2015 Ford Fusion. The contact stated that while driving at approximately 17 MPH, the brakes were depressed and failed to respond, causing him to rear-end the vehicle in front of him. No warning lights were illuminated. The air bags had not deployed. A police report was filed. The vehicle was towed to an independent mechanic, where body repairs were completed and it was diagnosed that the driveline needed to be replaced. The vehicle was repaired. The contact had received notifi

Mileage: 97,000

20230420CrashPOWER TRAIN

The contact owns a 2015 Ford Fusion. The contact stated that while driving at approximately 17 MPH, the brakes were depressed and failed to respond, causing him to rear-end the vehicle in front of him. No warning lights were illuminated. The air bags had not deployed. A police report was filed. The vehicle was towed to an independent mechanic, where body repairs were completed and it was diagnosed that the driveline needed to be replaced. The vehicle was repaired. The contact had received notifi

Mileage: 97,000

20230213CrashSTEERING

The contact owns a 2015 Ford Fusion. The contact stated while making a turn, the steering wheel became stiff without any warning. As a result, the contact crashed into a parked vehicle and the front fender was damaged. The contact shut down the vehicle and when the contact restarted the vehicle, the steering wheel was still stiff, the traction control warning light illuminated, and the steering loose stop safety warning message illuminated. The vehicle was not diagnosed. The manufacturer was no

Mileage: 108,000

20220902CrashSERVICE BRAKES

The contact owns a 2015 Ford Fusion. The contact stated while driving approximately 25 MPH he attempted to depress the brake pedal and it failed to respond. There were unknown warning lights illuminated. The vehicle went forward and hit the vehicle in front. There were no air bags deployed. The front passenger side headlight and bumper were destroyed. The police arrived on the scene and filed a report. There were no injuries or medical treatment needed. The contact drove the vehicle to a local r

Mileage: 64,000

20220104CrashAIR BAGS

Was hit in a head on collision and air bags did not deploy

20210804CrashPOWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT

Safety Recall # 18S20 Shift Cable Bushing was completed by dealer 03/05/2020 during a visit for new tires. There were no symptoms of gear issue at that time. On 7/30/2021 the Shift Cable Bushing (installed per recall) FAILED (less than 15 mths later). After parking car in a parking garage, put the car in "P" Park, the car was turned off, key removed, exited vehicle. The car rolled forward striking the parking garage wall in front of parking spot. Even though the dash & shift indicated the c

20200209FireELECTRICAL SYSTEM

THE CONNECTOR TO THE FRONT HEATED AND COOLED SEAT MODULE NEARLY CAUGHT FIRE, WITHOUT ANY INTERVENTION OR ALTERATION.

Mileage: 85,000

20200117CrashSERVICE BRAKES

TRAVELING IN TRAFFIC AROUND 25 MPH WITH TRAFFIC SLOWING TO A STOP THE BRAKE PEDAL WENT SOFT AND WAS PRESSED TO THE FLOOR WITH ALMOST NO BRAKING AT ALL. THIS RESULTED IN A REAR END COLLISION.

Mileage: 120,000

20191212CrashELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE DRIVING AT AN UNKNOWN SPEED, SEVERAL WARNING INDICATORS ILLUMINATED. THE INTERIOR DOME LIGHT ILLUMINATED AND THE AIR CONDITIONER ACTIVATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO DAHL FORD DAVENPORT (1310 E KIMBERLY RD, DAVENPORT, IA 52807, (563) 391-2600) WHERE IT WAS DIAGNOSED THAT THE OCCUPANT RESTRAINT CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO MENTIONED THAT PREVIOUSLY THE VEHICLE HAD BEEN INCLUDED IN A

Mileage: 60,000

20191204CrashAIR BAGS

TL* THE CONTACT OWNED A 2015 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE HYDROPLANED WHILE TRAVELING ON THE HIGHWAY. THE VEHICLE SLID INTO A DITCH, ROLLED OVER SEVERAL TIMES, CRASHED HEAD ON INTO AN EMBANKMENT, AND LANDED ON ITS ROOF. NONE OF THE SEVEN AIR BAGS DEPLOYED. THE VEHICLE SUSTAINED SEVERE FRONT END DAMAGE AND WAS DEEMED DESTROYED. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY FOR INVESTIGATION. THEIR FINDINGS WERE STILL PENDING.

Mileage: 97,500