2011 FORD FUSION

3625 complaints filed with NHTSA.

3625
Complaints
114
Crashes
13
Fires
66
Injuries
1
Deaths

NHTSA Safety Rating

4/5
Overall
3/5
Front Crash
4/5
Side Crash
5/5
Rollover

Complaints by Component

ComponentCount
STEERING1388
AIR BAGS329
ENGINE276
POWER TRAIN260
VEHICLE SPEED CONTROL252
ELECTRICAL SYSTEM194
FUEL/PROPULSION SYSTEM172
SERVICE BRAKES167
UNKNOWN OR OTHER104
ELECTRONIC STABILITY CONTROL (ESC)93
FUEL SYSTEM, GASOLINE59
STRUCTURE:BODY46
WHEELS38
SUSPENSION27
SERVICE BRAKES, HYDRAULIC22

Recalls (9)

16V38400031/05/2016

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever register

14E02800029/05/2014

EQUIPMENT

Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats ma

15V79300024/11/2015

FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK

Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not op

21V08100016/02/2021

AIR BAGS:FRONTAL

Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as

21E01300016/02/2021

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also i

21V15800010/03/2021

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to

11V57400007/12/2011

WHEELS:LUGS/NUTS/BOLTS/STUDS

FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.

19V00100007/01/2019

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Vi

15V34000002/06/2015

STEERING:ELECTRIC POWER ASSIST SYSTEM

Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford

Recent Complaints

20250310FireSEATS

My driver heating element in my seat stopped working. I went to get it fixed and that’s when they noticed the charred heating pad in the seat had burnet makers on it. I have picture showing that the electrical part in the heating pad indicator has black marks around the wires and burnt through the pad and the electrical coils. The seat under the leather part had damage to it. This would have caused a fire. I’m very lucky. I bought the part on [XXX]. I just want to be reimburse from Ford Deal

20250310FireELECTRICAL SYSTEM

My driver heating element in my seat stopped working. I went to get it fixed and that’s when they noticed the charred heating pad in the seat had burnet makers on it. I have picture showing that the electrical part in the heating pad indicator has black marks around the wires and burnt through the pad and the electrical coils. The seat under the leather part had damage to it. This would have caused a fire. I’m very lucky. I bought the part on [XXX]. I just want to be reimburse from Ford Deal

20231005CrashVEHICLE SPEED CONTROL:ACCELERATOR PEDAL

The contact owns a 2011 Ford Fusion. The contact stated that while reversing at an undisclosed speed, the vehicle experienced unintended high-speed acceleration and struck a parked vehicle. The brake pedal was depressed but failed to stop the vehicle immediately. The vehicle then crashed into a residence. The air bags did not deploy. The contact suffered injuries to her face, back of the head, and neck; however, medical attention was not received. A police report was filed. The vehicle was towed

Mileage: 90,000

20231005CrashSERVICE BRAKES, HYDRAULIC

The contact owns a 2011 Ford Fusion. The contact stated that while reversing at an undisclosed speed, the vehicle experienced unintended high-speed acceleration and struck a parked vehicle. The brake pedal was depressed but failed to stop the vehicle immediately. The vehicle then crashed into a residence. The air bags did not deploy. The contact suffered injuries to her face, back of the head, and neck; however, medical attention was not received. A police report was filed. The vehicle was towed

Mileage: 90,000

20230424CrashSERVICE BRAKES

The contact owns a 2011 Ford Fusion. The contact stated that while driving at approximately 45-50 MPH, she depressed the brake pedal to stop the vehicle however, the vehicle failed to engage. The ABS warning light illuminated. The contact then stated that she applied pressure to the brake pedal and the pedal went to the floor and failed to stop the vehicle. As a result, the contact swerved around another vehicle however, the contact’s front driver’s side crashed into another vehicle. The ai

Mileage: 250,000

20230424CrashAIR BAGS

The contact owns a 2011 Ford Fusion. The contact stated that while driving at approximately 45-50 MPH, she depressed the brake pedal to stop the vehicle however, the vehicle failed to engage. The ABS warning light illuminated. The contact then stated that she applied pressure to the brake pedal and the pedal went to the floor and failed to stop the vehicle. As a result, the contact swerved around another vehicle however, the contact’s front driver’s side crashed into another vehicle. The ai

Mileage: 250,000

20221228CrashAIR BAGS

I got a air bag recall on my 2011 Ford Fusion se @ diamond ford Lancaster I had a accident on December 25 2022 and my airbags never deployed

20221115CrashSTEERING

Power steering (electric) went out and left me with no way to control my car 2011 Ford Fusion resulting in me wreaking my car

20220611CrashSERVICE BRAKES

Advance Trac light abs traction control light came on next thing I know car goes out of control and now my car is totaled total loss smashed right into side of the road brakes failed steering failed and all this popped up moments before and then q truck ran into me my mom went to hospital but is ok I'm fine

20220611CrashELECTRICAL SYSTEM

Advance Trac light abs traction control light came on next thing I know car goes out of control and now my car is totaled total loss smashed right into side of the road brakes failed steering failed and all this popped up moments before and then q truck ran into me my mom went to hospital but is ok I'm fine

20220611CrashSTEERING

Advance Trac light abs traction control light came on next thing I know car goes out of control and now my car is totaled total loss smashed right into side of the road brakes failed steering failed and all this popped up moments before and then q truck ran into me my mom went to hospital but is ok I'm fine

20220506CrashAIR BAGS

The contact owns a 2011 Ford Fusion. The contact stated that while driving approximately 45 mph the driver lost control of the vehicle and drove off the road and crashed into a ditch. During the crash, the front end of the vehicle was severely damaged causing both the driver side and passenger side airbags to deploy. The contact indicated that the airbags did not immediately deploy and both occupants had sustained concussions when the driver made contact with the steering wheel and the passenger

Mileage: 200,000

20220204CrashSTEERING

The contact owns a 2011 Ford Fusion. The contact stated while his wife was driving approximately 60 mph when the steering wheel became difficult to turn when they crashed into a curb and as a result almost went over the embankment. The contact stated power steering fault warning message was displayed. No one was injured, and the vehicle was towed to a local dealer where it was diagnosed with needing EPA Steering efforts replaced but was not repaired. The manufacturer was informed of failure and

Mileage: 138,000

20201119CrashSTEERING

STEERING LOCKED AND CAUSED THE CAR TO SWERVE SERVERLY, THIS CAN BE VERY FATAL LUCKILY NO ONE WAS ON THE ROAD WHEN THIS HAPPENED.

Mileage: 1,400,000

20201003FireSERVICE BRAKES

WHILE DRIVING IN TRAFFIC ON A CITY STREET AT ABOUT 45 MPH, THE BRAKES STOPPED WORKING SO THAT WE WERE UNABLE TO FULLY STOP SAFELY. THERE WAS SMOKE COMING OUT OF A TIRE AND BURNING INSIDE OF THE WHEEL. THE ABS SYSTEM SUDDENLY STOPPED WORKING AND WE WERE LUCKY THAT WE DIDN'T HIT ANYONE.

Mileage: 35,000

20200624CrashELECTRONIC STABILITY CONTROL (ESC)

MY CAR SAID. SERVICE POWER STEERING AND SERVICE ADVANCE TRAC. THEN NOT EVEN 5 MINUTES LATER I COULD NO LONGER TURN THE WHE AND HIT A CURB AND BROKE MY RIM. I WAS NOT GOING OVER 35 MPH AND CAN NOT TURN THE WHEEL AT ALL. NOW IT SAYS SERVICE POWER STEERING NOW

Mileage: 151,000

20200624CrashSTEERING

MY CAR SAID. SERVICE POWER STEERING AND SERVICE ADVANCE TRAC. THEN NOT EVEN 5 MINUTES LATER I COULD NO LONGER TURN THE WHE AND HIT A CURB AND BROKE MY RIM. I WAS NOT GOING OVER 35 MPH AND CAN NOT TURN THE WHEEL AT ALL. NOW IT SAYS SERVICE POWER STEERING NOW

Mileage: 151,000

20200520CrashAIR BAGS

AIR BAGS DID NOT DEPLOY IN 45 MPH FRONT END T-BONE CRASH TO THE FRONT PASSENGER SIDE OF THE FORD FUSION. THE 2011 FORD FUSION WAS PREVIOUS REPAIRED FOR THE TAKATA AIR BAG FAULT BUT FAILED TO DEPLOY CAUSING MY WIFE NERVE DAMAGE AND ADDITIONAL INJURES THAT ARE STILL BEING EVALUATED. PLEASE INVESTIGATE THE FAULT AS I HAVE SEEN NUMEROUS REPORTS / COMPLAINTS FROM OTHERS WITH THIS SAME ISSUE / THE AIR BAGS STILL NOT DEPLOYING AFTER THE FIX.. THANK YOU*DT*JB *TR

Mileage: 132,064

20200514STEERING

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 47 MPH, THE STEERING WHEEL WAS DIFFICULT TO TURN AND WAS NOT ALIGNED. THE TRACTION CONTROL WARNING LIGHT WAS ILLUMINATED. THE POWER STEERING FAULT MESSAGE WAS DISPLAYED. THE CONTACT SUSTAINED INJURIES TO THE SHOULDER WHILE TURNING THE STEERING WHEEL MEDICAL ATTENTION WAS NOT PROVIDED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT WHO STATED THE ELECTRIC STEERING WHEEL RACK NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT C

Mileage: 80,000

20200413CrashAIR BAGS

WE WERE STATIONARY AT A RED LIGHT AT A 4-WAY INTERSECTION. A CAR FROM THE OPPOSITE DIRECTION (COMING TOWARDS US) RAN THE RED LIGHT AND HIT US HEAD-ON DOING APPROX. 50 MPH. THE PASSENGER AIRBAG IN OUR CAR DID NOT DEPLOY DURING THE HEAD-ON COLLISION. THE DRIVER'S AIRBAG DID DEPLOY. I WAS IN THE PASSENGER'S SEAT AND SUFFERED NUMEROUS INJURIES DUE TO THE AIRBAG NOT DEPLOYING.