Total Complaints
1 filings
FORD FREESTYLE · model year
2002 FORD FREESTYLE
1 NHTSA complaints for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2002FORDFREESTYLE carries 1 consumer safety complaint in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 1 injury, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2002 FREESTYLE is latches/locks/linkages with 1 filings. Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 177 investigation files overlapping the 2002 FREESTYLE, and 8 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
1
Complaints
0
Crashes
0
Fires
1
Injuries
0
Deaths
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
Complaints by Component
| Component | Count |
|---|---|
| LATCHES/LOCKS/LINKAGES | 1 |
Recent Complaints
20110223LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2002 FORD FREESTYLE. THE CONTACT STATED THAT THE REAR PASSENGER DOOR WAS CLOSED WITH HIS THUMB INSIDE THE DOOR AND LOCKED INDEPENDENTLY. THE CONTACT WAS UNABLE TO OPEN THE DOOR BY USING THE KEYLESS ENTRY FOB OR BY USING THE KEY TO MANUALLY OPEN THE DOOR. THE DOOR WOULD NOT OPEN FROM THE INSIDE OF THE REAR PASSENGER DOOR. THE DOOR WAS FINALLY OPENED BY ENGAGING THE POWER LOCKS FROM THE DRIVER SIDE INTERIOR DOOR. THE VEHICLE WAS NOT INSPECTED FOR THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 55,000.
Mileage: 55,000
Compare 2002FORDFREESTYLE to Similar Vehicles
NHTSA Investigations 8 Open
EA26001Engineering AnalysisOpen
Unintended Transmission Downshift and Rear Wheel Lock-up
PE25020Preliminary EvaluationOpen
Timing Belt Failure
DP25001Defect PetitionOpen
Underbody shields detachment
PE25007Preliminary EvaluationOpen
B-Pillar Trim Detachment
PE25002Preliminary EvaluationClosed
Unintended Transmission Downshift and Rear Wheel Lock-up
Frequently Asked Questions
How many complaints does the 2002 FORD FREESTYLE have?▼
The 2002 FORD FREESTYLE has 1 NHTSA complaints, 0 crashes, 0 fires, 1 injuries, and 0 deaths reported.
What are the most common problems with the 2002 FORD FREESTYLE?▼
The most-complained component for the 2002 FORD FREESTYLE is LATCHES/LOCKS/LINKAGES with 1 complaints. Other frequently reported areas include various components.
Is the 2002 FORD FREESTYLE safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.