1997 FORD FORD

INCIDENT LIKE MANY OTHERS I HAVE HAD MY 1997 FORD EXPEDITION XLT BLOW A SPARK PLUG OUT OF THE CYLINDER HEAD. THE VEHICLE WAS RUNNING FINE AND TROUBLE FREE WHEN A POP FROM UNDER THE HOOD AND A LOUD BANGING NOISE CAME FROM THE ENGINE HEAD. THE VEHICLE WAS TOWED TO THE REPAIR SHOP ; WHO IN TURN CALLED THE LOCAL FORD DEALER. THE REPLY WAS THEY NEVER HEARD OF THIS PROBLEM BEFORE. MY LOCAL SERVICE TECH SAID THE REPAIR KIT ALONE WOULD COST $1,000,00. TO REPAIR IT HE SAID THAT FORD HAD ONLY USED 3 THREADS IN THE HEAD THAT FAILED, BUT ARE NOW REPLACING THEM WITH A 7 THREAD HEAD., THIS TELLS ME THAT THEY ARE VERY AWARE OF THE PROBLEM BUT ARE WILLING TO LEAVE THEIR CUSTOMERS OUT TO DRY.. I GUESS THE SCARY PART ABOUT THAT IS I STILL HAVE 4 MORE 3 THREAD SPARK PLUG HOLES TO WORRY ABOUT BLOWING OUT,.I ABSOLUTELY FEEL THIS SHOULD BE THE RESPONSIBILITY OF FORD MOTOR COMPANY WHO IS LOOKING FOR THE AMERICAN PUBLIC TO BUY IT'S TRUCKS. DAMAGE RESULTING IT WILL COST ME AS LITTLE AS $2,500.00 TO REPAIR THE

Mileage: 120,000

DRIVER SIDE TIE-ROD SEPERATION '97 FORD EXPEDITION WHILE DRIVING AT 50 MPH ON HIGHWAY. LOSE OF STEERING CONTROL. SERIOUS ACCIDENT AVOIDED ONLY BECAUSE OF EMERGENCY BRAKING.

Mileage: 80,000

1997 EXPEDITION SPONTANEOUSLY CAUGHT FIRE IN THE DRIVEWAY 45 MINUTES AFTER IT HAD BEEN DRIVEN. THE FIRE DEPARTMENT AND POLICE CAME AND PUT OUT WHAT WAS ALMOST A CATASTROPHIC HOUSE FIRE. THE TRUCK WAS A TOTAL LOSS. TO REPLACE IT WITH SOMETHING COMPARABLE WE BOUGHT A 99 EXPEDITION. WE WERE OUT $8000 IN THE TRADE. THE OLDER EXPEDITION HAD ONE CAR PAYMENT LEFT ON IT BEFORE THE FIRE. NOW I AM HORRIFIED THAT WE HAVE ANOTHER ON IN THE DRIVEWAY.*AK

PROBLEMS WITH RUBBER HOSE, RUST AND CORROSION TO THE METALLIC BRAKE LINES.*MR *CB

ENGINE REPLACEMENT/ I HAVE BEEN A FIRM BELIEVER IN FORD PRODUCTS AND STILL BELIEVE THAT FORD MAKES A GOOD PRODUCT...I AM VERY DISAPPOINTED IN THE POSITION I WAS PLACED IN LAST WEEK...I HAVE ALWAYS MAINTAINED MY FORD TRUCK THE BEST THAT I COULD AND NEVER HAD A MAJOR PROBLEM WITH IT FOR THE 6 YRS I HAVE OWNED MY TRUCK...I HAVE EXPERIENCED A FEW STALL OUTS A FEW TIMES BUT NOTHING THAT I TOOK TO SERIOUS, I FIGURED MAYBE A SPARK PLUG PROBLEM...THE FACT THAT MY ENGINE WOULD NEED REPLACEMENT AT 86000 IS BEYOND ME. LOOKING INTO THE COMPLAIANCE INVETIGATIONS SUMMARY I REALIZED THAT I AM IN COMPANY WITH MANY OTHER CONSUMERS WITH THE SAME COMPLAINT...I FEEL THAT THIS A DEFECT IN THE MANUFACTURES ENGINE AND THAT I SHOULD NOT HAVE TO PAY FOR A DEFECT ENGINE. MR

I AM GETTING IN TOUCH WITH YOU TO LET YOU KNOW ABOUT A VERY SERIOUS PROBLEM WITH THE AFTER MARKET STEERING EXTENSION DEVICE PUT ON ALOT OF HANDICAPPED VEHICLES, THIS PART IS PUT ON THESE CARS AND TRUCKS TO HELP ASSIST THE DRIVER IN TURNING THE STEERING WHEEL . THE PROBLEM WITH THIS PART IS THAT IS NOT SAFE . WHEN THE STEERING WHEEL IS TAKEN OFF OF THE SPLINED SHAFT THE NEW PIECE IS PUT ON AND DOES NOT EVEN HAVE A SPLINED CENTER TO FIT TIGHT ON THE SHAFT AND THE ONLY OTHER THING TO HOLD IT TIGHT IS 2 SET SCREWS. IF ONE OF THESE SET SCREWS WOULD WORK LOSE OR IF THE STEERING WHEEL WERE TURNED TO HARD THESE SET SCREWS WOULD WORK LOOSE AND THE STEERING WHEEL WOULD TURN BUT THE WHEELS WOULDN'T , OR THE OTHER WAY AROUND . I HAVE TALKED TO A AUTO REPAIR SPECIALIST ALONG WITH THE HEAD MECHANIC SUPERVISOR AT A FORD DEALERSHIP AND BOTH MEN SAID THAT THIS PART IS NOT VERY SAFE AND THEY WOULD NT WANT IT ON THEIR CAR OR TRUCK , I ALSO TALKED TO THE PERSON WHO INSTALLED THIS PART HE NO

I AM GETTING IN TOUCH WITH YOU TO LET YOU KNOW ABOUT A VERY SERIOUS PROBLEM WITH THE AFTER MARKET STEERING EXTENSION DEVICE PUT ON ALOT OF HANDICAPPED VEHICLES, THIS PART IS PUT ON THESE CARS AND TRUCKS TO HELP ASSIST THE DRIVER IN TURNING THE STEERING WHEEL . THE PROBLEM WITH THIS PART IS THAT IS NOT SAFE . WHEN THE STEERING WHEEL IS TAKEN OFF OF THE SPLINED SHAFT THE NEW PIECE IS PUT ON AND DOES NOT EVEN HAVE A SPLINED CENTER TO FIT TIGHT ON THE SHAFT AND THE ONLY OTHER THING TO HOLD IT TIGHT IS 2 SET SCREWS. IF ONE OF THESE SET SCREWS WOULD WORK LOSE OR IF THE STEERING WHEEL WERE TURNED TO HARD THESE SET SCREWS WOULD WORK LOOSE AND THE STEERING WHEEL WOULD TURN BUT THE WHEELS WOULDN'T , OR THE OTHER WAY AROUND . I HAVE TALKED TO A AUTO REPAIR SPECIALIST ALONG WITH THE HEAD MECHANIC SUPERVISOR AT A FORD DEALERSHIP AND BOTH MEN SAID THAT THIS PART IS NOT VERY SAFE AND THEY WOULD NT WANT IT ON THEIR CAR OR TRUCK , I ALSO TALKED TO THE PERSON WHO INSTALLED THIS PART HE NO

I FIXED THIS ONCE WITH GLUE AND REPLACED. THE ACTUATOR BROKE THE DOOR AGAIN. THIS CAN BE A SERIOUS SAFETY PROBLEM CONSIDERING IF WILL MAKE WINDOW DEFROSTER NON FUNCTIONAL. *AK

THIS IS THE SECOND FIRESTONE TIRE IN A WEEK THAT HAS HAD THE TREAD COME OFF. WE HAVE OVER ONE HUNDRED OF THESE TIRES ON OUR FLEET AND NEED TO DECIDE IF WE SHOULD REMOVE THEM.( DOT NUMBER: TIRE SIZE: LT225/75R1 )

POSSIBLE UNDER DASH HARNESS MAY HAVE CAUSED FIRE TO FORM AROUND THE ASHTRAY RESULTING IN BURN FINGER TO DRIVER AND PASSENGER WHILE ATTEMPTING TO PUT FLAMES OUT. NLM

REAR WINDSHIELD WIPER FAILED. MJS

FRONT BRAKES EXPERIENCING A "GROANING" NOISE. *YC

DESIGN OF FRONT END SUSPENSION IS VERY LOW WHICH CAUSES THE FRONT END TO SCAPE THE CURB WHEN PARKING. *YC

4-WHEEL DRIVE HUBS/ AXLE FAILURE. *YC

SUSPENSION FAILED RESULTING IN TIRE WEAR.

CROSS BARS ON LUGGAGED RACK CAME LOOSE AND THE FRONT FASTENERS FELL OUT, CAUSING OBJECTS TO FALL ONTO ROADWAY.

BRAKE SYSTEM FAILED, DAMAGING DIFFERENTIAL SYSTEM.

TRANSMISSION FAILED.

VENTILATION SYSTEM DRAWS EXHAUST FUMES INTO PASSENGER COMPARTMENT.

VENTILATION SYSTEM DRAWS EXHAUST FUMES INTO PASSENGER COMPARTMENT.