Total Complaints
499 filings
FORD FOCUS · model year
499 NHTSA complaints, 45 crash reports, and 6 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2004FORDFOCUS carries 499 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 45 crashes, 18 fires, 45 injuries, and 1 fatality. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2004 FOCUS is electrical system:ignition with 74 filings, followed by electrical system (62) and electrical system:ignition:switch (34). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 6 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 2 investigation files overlapping the 2004 FOCUS. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
499 filings
Crashes Reported
45 reports
Source
NHTSA ODI
Federal complaints database
Above median complaint volume — review patterns below.
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM:IGNITION | 74 |
| ELECTRICAL SYSTEM | 62 |
| ELECTRICAL SYSTEM:IGNITION:SWITCH | 34 |
| STEERING | 20 |
| LATCHES/LOCKS/LINKAGES | 20 |
| AIR BAGS | 16 |
| ENGINE | 13 |
| SERVICE BRAKES, HYDRAULIC | 12 |
| ENGINE AND ENGINE COOLING | 11 |
| UNKNOWN OR OTHER | 11 |
| ENGINE AND ENGINE COOLING:ENGINE | 9 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR | 9 |
| EQUIPMENT | 9 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 7 |
| AIR BAGS:FRONTAL | 7 |
EQUIPMENT
RIDE CONTROL, LLC (RIDE CONTROL) IS RECALLING CERTAIN READYMOUNT ASSEMBLIES, P/N 746641MT AND 746646MT, WITH CORRESPONDING AFTERMARKET CUSTOMER PART NUMBERS: GABRIEL G56944 AND GABRIEL G56945, AND PRIVATELY BRANDED PARTSMASTER WITH PART NUMBERS G68944 AND G68945. THE READYMOUNT ASSEMBLIES WERE SOLD
EXTERIOR LIGHTING
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE D
FUEL SYSTEM, GASOLINE
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE
EXTERIOR LIGHTING:HEADLIGHTS
K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND A
EXTERIOR LIGHTING:HEADLIGHTS
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIR
The contact owns a 2004 Ford Focus. The contact stated while driving on several occasions at various speeds, the check engine warning light illuminated, and the vehicle jerked abnormally. There were three clicks before the vehicle stalled. The vehicle was restarted after approximately 10 minutes. The contact stated that on one occasion while driving at an undisclosed speed, the vehicle stalled nearby train tracks. The contact waited for 10 minutes, restarted the vehicle, and drove the vehicle to safety. The vehicle was then towed to an independent mechanic where a handheld diagnostic test indicated that the PCV valve needed to be replaced. The vehicle was then taken to an independent mechanic where it was diagnosed that an ignition coil needed to be replaced. The vehicle was repaired, but the failure reoccurred approximately a month later. The vehicle was taken to the same independent mechanic where it was diagnosed that the fuel relay fuse needed to be replaced. The vehicle was repair
Mileage: 200,010
As I was stopped at red light it stalled as I drove thru. So I pulled over. Got out to open hood. It was smoking.struggled to open hood. Ran around to get towel to smother the fire. But it was too far gone. Man told me just leave it. It was total loss.
As I was stopped at red light it stalled as I drove thru. So I pulled over. Got out to open hood. It was smoking.struggled to open hood. Ran around to get towel to smother the fire. But it was too far gone. Man told me just leave it. It was total loss.
As I was stopped at red light it stalled as I drove thru. So I pulled over. Got out to open hood. It was smoking.struggled to open hood. Ran around to get towel to smother the fire. But it was too far gone. Man told me just leave it. It was total loss.
2004 ford focus started bucking a few years ago, on occasions only. For months there was no problem and than it would buck. If I shut off the engine and waited a few minutes and started it, it would drive without bucking. Recently, it stalled while driving. Fortunately, I was on a country road and could pull over to safety. Now, on occasion, it wont start. Locks in park. After a while, I can get it out of park and start it. I do not drive it on highways since I am fearful of it shutting off. I have been to three garages for service and they cannot figure it out. I even wrote to the corporate office to ask them to let me know what the problem is. On line many people with 2004 ford focus have the same problem. It isnt just my car. Corporate office answered my letter requesting the vin number on which I gave them. After that, I did not hear from them again. I would think that they would have followed through on this since I told them that it has happened to others with th
I was coming home one night, in my 2004 Ford focus, when another driver comes speeding up behind me. He then proceeds to pass me during a corner, cutting me off. I hit the brakes and lost control. Ended up rolling my vehicle with my 8 month old daughter and i. Back window exploded, and not a single air bags had deployed when I got into my accident.
I was coming home one night, in my 2004 Ford focus, when another driver comes speeding up behind me. He then proceeds to pass me during a corner, cutting me off. I hit the brakes and lost control. Ended up rolling my vehicle with my 8 month old daughter and i. Back window exploded, and not a single air bags had deployed when I got into my accident.
rear passenger door wont latch shut.Door flies open when making turns
IN JANUARY, I WAS INVOLVED IN A TRAFFIC CRASH. I APPLIED THE BREAKS TO MY VEHICLE (GIVING PLENTY OF TIME TO COME TO A STOP AND ONLY TRAVELING 20 MPH ) BUT THE VEHICLE DID NOT COME TO A COMPLETE STOP. AS A RESULT, I HIT A VEHICLE IN FRONT OF ME. I DO NOT KNOW WHAT THE VEHICLE WOULD NOT STOP. IT WAS AS IF THE BREAKS WERE NOT WORKING CORRECTLY.
Mileage: 125,000
IN JANUARY, I WAS INVOLVED IN A TRAFFIC CRASH. I APPLIED THE BREAKS TO MY VEHICLE (GIVING PLENTY OF TIME TO COME TO A STOP AND ONLY TRAVELING 20 MPH ) BUT THE VEHICLE DID NOT COME TO A COMPLETE STOP. AS A RESULT, I HIT A VEHICLE IN FRONT OF ME. I DO NOT KNOW WHAT THE VEHICLE WOULD NOT STOP. IT WAS AS IF THE BREAKS WERE NOT WORKING CORRECTLY.
Mileage: 125,000
TL* THE CONTACT OWNS A 2004 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, A LOUD NOISE WAS DETECTED FROM THE FRONT OF THE VEHICLE AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE KEY OVERHEATED IN THE IGNITION SWITCH AND THE VEHICLE HESITATED TO DRIVE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT FURTHER MENTIONED THAT THE VEHICLE'S FUEL CONSUMPTION WAS HIGHER THAN NORMAL. THE CONTACT ALSO MENTIONED THAT BOTH PASSENGER DOORS WERE INOPERABLE. THE CONTACT MENTIONED THAT THE DRIVER'S SIDE DOOR NEEDED EXTRA STRENGTH TO OPEN AND THE REAR PASSENGER DOOR WAS STUCK AND WOULD NOT OPEN. THE VEHICLE WAS TAKEN TO MULTIPLE UNKNOWN DEALERS WHERE THE CONTACT WAS INFORMED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED AND THE ENGINE VALVE WAS STUCK. THE CAUSE OF THE OTHER FAILURES WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 250,000.
Mileage: 250,000
TL* THE CONTACT OWNS A 2004 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, A LOUD NOISE WAS DETECTED FROM THE FRONT OF THE VEHICLE AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE KEY OVERHEATED IN THE IGNITION SWITCH AND THE VEHICLE HESITATED TO DRIVE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT FURTHER MENTIONED THAT THE VEHICLE'S FUEL CONSUMPTION WAS HIGHER THAN NORMAL. THE CONTACT ALSO MENTIONED THAT BOTH PASSENGER DOORS WERE INOPERABLE. THE CONTACT MENTIONED THAT THE DRIVER'S SIDE DOOR NEEDED EXTRA STRENGTH TO OPEN AND THE REAR PASSENGER DOOR WAS STUCK AND WOULD NOT OPEN. THE VEHICLE WAS TAKEN TO MULTIPLE UNKNOWN DEALERS WHERE THE CONTACT WAS INFORMED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED AND THE ENGINE VALVE WAS STUCK. THE CAUSE OF THE OTHER FAILURES WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 250,000.
Mileage: 250,000
TL* THE CONTACT OWNS A 2004 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, A LOUD NOISE WAS DETECTED FROM THE FRONT OF THE VEHICLE AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE KEY OVERHEATED IN THE IGNITION SWITCH AND THE VEHICLE HESITATED TO DRIVE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT FURTHER MENTIONED THAT THE VEHICLE'S FUEL CONSUMPTION WAS HIGHER THAN NORMAL. THE CONTACT ALSO MENTIONED THAT BOTH PASSENGER DOORS WERE INOPERABLE. THE CONTACT MENTIONED THAT THE DRIVER'S SIDE DOOR NEEDED EXTRA STRENGTH TO OPEN AND THE REAR PASSENGER DOOR WAS STUCK AND WOULD NOT OPEN. THE VEHICLE WAS TAKEN TO MULTIPLE UNKNOWN DEALERS WHERE THE CONTACT WAS INFORMED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED AND THE ENGINE VALVE WAS STUCK. THE CAUSE OF THE OTHER FAILURES WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 250,000.
Mileage: 250,000
TL* THE CONTACT OWNS A 2004 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, A LOUD NOISE WAS DETECTED FROM THE FRONT OF THE VEHICLE AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE KEY OVERHEATED IN THE IGNITION SWITCH AND THE VEHICLE HESITATED TO DRIVE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT FURTHER MENTIONED THAT THE VEHICLE'S FUEL CONSUMPTION WAS HIGHER THAN NORMAL. THE CONTACT ALSO MENTIONED THAT BOTH PASSENGER DOORS WERE INOPERABLE. THE CONTACT MENTIONED THAT THE DRIVER'S SIDE DOOR NEEDED EXTRA STRENGTH TO OPEN AND THE REAR PASSENGER DOOR WAS STUCK AND WOULD NOT OPEN. THE VEHICLE WAS TAKEN TO MULTIPLE UNKNOWN DEALERS WHERE THE CONTACT WAS INFORMED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED AND THE ENGINE VALVE WAS STUCK. THE CAUSE OF THE OTHER FAILURES WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 250,000.
Mileage: 250,000
MY BATTERY LIGHT SEEMS TO FLASH WHEN THE CAR IS OFF. CAR HAS STALLED SEVERAL TIMES WHILE DRIVING TRY TO ACCELERATE OVER 50 MILES AN HOUR CAR WILL SHUT OFF. BACK HATCH ON WAGON SEEMS TO RELEASE ITSELF WHILE DRIVING WELL UNLOCK AUTOMATICALLY. HAVE REPLACED THREE THERMOSTAT AND THERMOSTAT HOUSING DUE TO OVERHEATING CAR WILL NOT TELL ME IS OVERHEATING IT WILL BOIL IN THE OVERFLOW RETURN TANK PRESSURIZE AND SHOOT THE CAP OFF?...
Mileage: 125,550
MY BATTERY LIGHT SEEMS TO FLASH WHEN THE CAR IS OFF. CAR HAS STALLED SEVERAL TIMES WHILE DRIVING TRY TO ACCELERATE OVER 50 MILES AN HOUR CAR WILL SHUT OFF. BACK HATCH ON WAGON SEEMS TO RELEASE ITSELF WHILE DRIVING WELL UNLOCK AUTOMATICALLY. HAVE REPLACED THREE THERMOSTAT AND THERMOSTAT HOUSING DUE TO OVERHEATING CAR WILL NOT TELL ME IS OVERHEATING IT WILL BOIL IN THE OVERFLOW RETURN TANK PRESSURIZE AND SHOOT THE CAP OFF?...
Mileage: 125,550
MY BATTERY LIGHT SEEMS TO FLASH WHEN THE CAR IS OFF. CAR HAS STALLED SEVERAL TIMES WHILE DRIVING TRY TO ACCELERATE OVER 50 MILES AN HOUR CAR WILL SHUT OFF. BACK HATCH ON WAGON SEEMS TO RELEASE ITSELF WHILE DRIVING WELL UNLOCK AUTOMATICALLY. HAVE REPLACED THREE THERMOSTAT AND THERMOSTAT HOUSING DUE TO OVERHEATING CAR WILL NOT TELL ME IS OVERHEATING IT WILL BOIL IN THE OVERFLOW RETURN TANK PRESSURIZE AND SHOOT THE CAP OFF?...
Mileage: 125,550
TL* THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURES LISTED IN NHTSA CAMPAIGN NUMBER: 06E056000 (FUEL SYSTEM, GASOLINE) AND NHTSA CAMPAIGN NUMBER: 05V030000 (LATCHES/LOCKS/LINKAGES). SHE STATED THAT DUE TO POOR DESIGN, THE QUICK CONNECTORS WOULD NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR WAS FULLY ATTACHED. THE CONTACT ALSO STATED THAT SHE WAS UNABLE TO OPEN THE FRONT DRIVER'S SIDE AND BOTH REAR DOORS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURES LISTED IN NHTSA CAMPAIGN NUMBER: 06E056000 (FUEL SYSTEM, GASOLINE) AND NHTSA CAMPAIGN NUMBER: 05V030000 (LATCHES/LOCKS/LINKAGES). SHE STATED THAT DUE TO POOR DESIGN, THE QUICK CONNECTORS WOULD NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR WAS FULLY ATTACHED. THE CONTACT ALSO STATED THAT SHE WAS UNABLE TO OPEN THE FRONT DRIVER'S SIDE AND BOTH REAR DOORS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.
RECENTLY MY VEHICLE STEREO HAS BEEN MESSING UP. IT SOMETIMES SMELL A LITTLE BURNT. IT IS THE PASSENGER DOOR SPEAKER. IT SOUNDS AS IF IT'S A SHORTAGE INSIDE OF IT. SOMETIMES THE RADIO DASH FADES OUT. THE CAR HAS HESITATES SOMETIMES TO START. ONCE THE AC IS ON THE CAR STARTS RUNNING REALLY ROUGH AND YOU HEAR A KIND OF CLICK IS HARD TO EXPLAIN BUT I KNOW IT'S NOT NORMAL. AT SOMETIMES I AM UNABLE TO RUN THE AC MY WHOLE TRIP. MY ENGINE LIGHT HAS RECENTLY CAME ON I DID REPLACE THE COIL PACKS. ENGINE LIGHT IS STILL ON.
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.