Total Complaints
1224 filings
FORD FOCUS · model year
1224 NHTSA complaints, 70 crash reports, and 7 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2003FORDFOCUS carries 1224 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 70 crashes, 23 fires, 72 injuries, and 1 fatality. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2003 FOCUS is electrical system:ignition with 263 filings, followed by electrical system (136) and electrical system:ignition:switch (98). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 7 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 2 investigation files overlapping the 2003 FOCUS. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
1224 filings
Crashes Reported
70 reports
Source
NHTSA ODI
Federal complaints database
Above median complaint volume — review patterns below.
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM:IGNITION | 263 |
| ELECTRICAL SYSTEM | 136 |
| ELECTRICAL SYSTEM:IGNITION:SWITCH | 98 |
| STEERING | 50 |
| LATCHES/LOCKS/LINKAGES | 49 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 28 |
| SUSPENSION | 26 |
| UNKNOWN OR OTHER | 25 |
| ENGINE AND ENGINE COOLING:ENGINE | 24 |
| LATCHES/LOCKS/LINKAGES:DOORS:LATCH | 24 |
| ENGINE AND ENGINE COOLING | 23 |
| AIR BAGS:FRONTAL | 22 |
| AIR BAGS | 20 |
| SERVICE BRAKES, HYDRAULIC | 18 |
| ENGINE | 18 |
EQUIPMENT
RIDE CONTROL, LLC (RIDE CONTROL) IS RECALLING CERTAIN READYMOUNT ASSEMBLIES, P/N 746641MT AND 746646MT, WITH CORRESPONDING AFTERMARKET CUSTOMER PART NUMBERS: GABRIEL G56944 AND GABRIEL G56945, AND PRIVATELY BRANDED PARTSMASTER WITH PART NUMBERS G68944 AND G68945. THE READYMOUNT ASSEMBLIES WERE SOLD
EXTERIOR LIGHTING
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE D
FUEL SYSTEM, GASOLINE
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE
EXTERIOR LIGHTING:HEADLIGHTS
K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND A
EXTERIOR LIGHTING:HEADLIGHTS
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES
EXTERIOR LIGHTING
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIR
wiring harness fused together
Vehicle has a recall for Rear Door Latches. I have attempted to take the vehicle to 2 different Cloninger Ford in Hickory and Cloninger Ford in Valdese. Both dealerships claim they can not do the recall due to parts. I would like to know what steps do I need to take to get my vehicle repaired for this recall!
IGNITION ISSUES. THE KEY WILL NOT TURN IN THE IGNITION. CANNOT START MY VEHICLE OR TURN THE STEERING WHEEL. MY CAR ONLY HAS JUST OVER 56,000 MILES. I AM SEEING THAT THIS IS A COMMON COMPLAINT AND COULD BE A SAFETY ISSUE. I AM ELDERLY AND DISABLED AND IT COULD BE A SERIOUS ISSUE TO MY HEALTH IF I AM STRANDED SOMEWHERE IN BAD WEATHER
Mileage: 56,300
DRIVERS SIDE REAR DOOR WILL NOT LATCH JUST FLIES OPEN. *TR
Mileage: 175,000
2003 FORD FOCUS. CONSUMER WRITES IN REGARDS TO INADEQUATE STRUCTURAL STEEL. *LD THE CONSUMER STATED THE STEEL ON THE CONTROL ARMS WERE POORLY MANUFACTURED. WHILE DRIVING THE VEHICLE, IT SUDDENLY DEAD STOPPED, TURNED RIGHT, MAKING A CRACKING NOISE. THE CONTROL ARM HAD SNAPPED AND DUG INTO THE TAR, BRAKING THE TIE ROD AND CREASING THE BREAKLINE. *JS
2003 FORD FOCUS. CONSUMER WRITES IN REGARDS TO INADEQUATE STRUCTURAL STEEL. *LD THE CONSUMER STATED THE STEEL ON THE CONTROL ARMS WERE POORLY MANUFACTURED. WHILE DRIVING THE VEHICLE, IT SUDDENLY DEAD STOPPED, TURNED RIGHT, MAKING A CRACKING NOISE. THE CONTROL ARM HAD SNAPPED AND DUG INTO THE TAR, BRAKING THE TIE ROD AND CREASING THE BREAKLINE. *JS
TL* THE CONTACT OWNED A 2003 FORD FOCUS. WHILE THE CONTACT'S HUSBAND WAS DRIVING 60 MPH ON THE FREEWAY, THE VEHICLE BEGAN TO HYDROPLANE, CRASHED INTO A GUARDRAIL, AND SPUN AROUND. THE VEHICLE CAME TO A STOP IN THE MIDDLE OF A HIGHWAY. THE AIR BAGS DID NOT DEPLOY. THE CONTACT'S HUSBAND SUSTAINED BACK INJURIES, FACIAL BRUISING, AND WHIPLASH. THE FOLLOWING DAY THE DRIVER SOUGHT MEDICAL ATTENTION FOR HIS INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT WHERE THEY REFUSE THE CONTACT TO VIEW/TAKE PHOTOS OF THE VEHICLE UNLESS A FEE WAS PAID. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS APPROXIMATELY 267,000.
Mileage: 267,000
HAD TO REPLACE TRANSMISSION AT 104,000 WENT OUT WITHOUT ANY WARNING.
REPLACED THE CRANK CENSOR AND IT WON'T START
Mileage: 160,000
NEW ONSET BURNING SMELL WHILE DRIVING IN SUBURBAN ENVIRONMENT. PARKED CAR, THEN IT WOULDN'T START. UPON INSPECTION FOUND BATTERY CABLES/SHEATH MELTING. REPLACED BATTERY, CAR STARTED. CAR PARKED AND 1 HR LATER WOULDN'T START- NEW BATTERY IS DEAD. REPLACED WITH 2ND NEW BATTERY, HOOKED UP CABLES AND SPARKS CAME FROM BATTERY (INSTALLED CORRECTLY). CAR STILL WON'T START.
Mileage: 125,000
2003 FORD FOCUS AUTOMATIC LOCK MALFUNCTIONED DOUBLELOCKING THE DOOR CREATING A DEADLOCK EFFECT RESULTING IN NOT BEING ABLE TO OPEN THE DOOR
Mileage: 160,000
I WAS LEAVING A PARKING LOT DOING NO MORE THAN 5 MPH WHEN THE CAR MADE A SUDDEN JERKING MOTION. HAD THE CAR TOWED TO A GARAGE. THE DAMAGES WERE SEVERE RUST, SUB FRAME ROTTED, RIGHT FRONT AXLE BROKEN, RIGHT FRONT CONTROL ARM BROKEN, SWAY BAR BENT. THE TOW DRIVER SAID THE WHEELS COULD HAVE FALLEN OFF MY CAR AND I COULD HAVE BEEN SERIOUSLY INJURED OR KILLED BECAUSE OF THE THING THAT WENT WRONG. I PUT MYSELF AND MY FAMILY IN DANGER WITH THIS DEATH TRAP. SUPPOSEDLY THIS CAR WAS INSPECTED FEBRUARY 2018. WITH EVERYTHING THAT WENT WRONG WITH IT AND THE DAMAGES, I DONT SEE HOW IT COULD HAVE BEEN. I BELIEVE THERE TO BE FRAUD INVOLVED AND BELIEVE THIS MATTER SHOULD BE INVESTIGATED FURTHER FOR PUTTING LIVES IN DANGER. I PAID $3,000 FOR THIS CAR IN THE MIDDLE OF FEB. 2018. IT IS NOW AUGUST AND IT HAD INCURRED $3,000 IN DAMAGES. I SOLD THE CAR FOR SALVAGE AT $125
Mileage: 109,000
I WAS LEAVING A PARKING LOT DOING NO MORE THAN 5 MPH WHEN THE CAR MADE A SUDDEN JERKING MOTION. HAD THE CAR TOWED TO A GARAGE. THE DAMAGES WERE SEVERE RUST, SUB FRAME ROTTED, RIGHT FRONT AXLE BROKEN, RIGHT FRONT CONTROL ARM BROKEN, SWAY BAR BENT. THE TOW DRIVER SAID THE WHEELS COULD HAVE FALLEN OFF MY CAR AND I COULD HAVE BEEN SERIOUSLY INJURED OR KILLED BECAUSE OF THE THING THAT WENT WRONG. I PUT MYSELF AND MY FAMILY IN DANGER WITH THIS DEATH TRAP. SUPPOSEDLY THIS CAR WAS INSPECTED FEBRUARY 2018. WITH EVERYTHING THAT WENT WRONG WITH IT AND THE DAMAGES, I DONT SEE HOW IT COULD HAVE BEEN. I BELIEVE THERE TO BE FRAUD INVOLVED AND BELIEVE THIS MATTER SHOULD BE INVESTIGATED FURTHER FOR PUTTING LIVES IN DANGER. I PAID $3,000 FOR THIS CAR IN THE MIDDLE OF FEB. 2018. IT IS NOW AUGUST AND IT HAD INCURRED $3,000 IN DAMAGES. I SOLD THE CAR FOR SALVAGE AT $125
Mileage: 109,000
I WAS LEAVING A PARKING LOT DOING NO MORE THAN 5 MPH WHEN THE CAR MADE A SUDDEN JERKING MOTION. HAD THE CAR TOWED TO A GARAGE. THE DAMAGES WERE SEVERE RUST, SUB FRAME ROTTED, RIGHT FRONT AXLE BROKEN, RIGHT FRONT CONTROL ARM BROKEN, SWAY BAR BENT. THE TOW DRIVER SAID THE WHEELS COULD HAVE FALLEN OFF MY CAR AND I COULD HAVE BEEN SERIOUSLY INJURED OR KILLED BECAUSE OF THE THING THAT WENT WRONG. I PUT MYSELF AND MY FAMILY IN DANGER WITH THIS DEATH TRAP. SUPPOSEDLY THIS CAR WAS INSPECTED FEBRUARY 2018. WITH EVERYTHING THAT WENT WRONG WITH IT AND THE DAMAGES, I DONT SEE HOW IT COULD HAVE BEEN. I BELIEVE THERE TO BE FRAUD INVOLVED AND BELIEVE THIS MATTER SHOULD BE INVESTIGATED FURTHER FOR PUTTING LIVES IN DANGER. I PAID $3,000 FOR THIS CAR IN THE MIDDLE OF FEB. 2018. IT IS NOW AUGUST AND IT HAD INCURRED $3,000 IN DAMAGES. I SOLD THE CAR FOR SALVAGE AT $125
Mileage: 109,000
TL* THE CONTACT OWNS A 2003 FORD FOCUS. WHILE DRIVING 25 MPH, THE STEERING WHEEL DETACHED FROM THE STEERING COLUMN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 96,000.
Mileage: 96,000
SKIDS TO SIDE AND SPINS ON WET ROAD EVEN IF THE TIRES ARE GOOD EVEN AT 30MPH. TOO MUCH SIDE WAYS SHIFT ON LITTLE BUMPY ROADS.
Mileage: 60,780
THE ALTERNATOR WAS REPLACED LESS THAN A WEEK AGO. NOW, IT IS NEEDING REPLACED AGAIN. THERE SEEMS TO BE AN ISSUE WITH THE ELECTRICAL WIRING IN THESE VEHICLES! THERE ARE MULTIPLE COMPLAINTS.
Mileage: 147,921
WHILE DRIVING ON THE INTERSTATE THE TRACTION CONTROL LIGHTS FLASHES ALONG WITH THE ELECTRONIC THROTTLE CONTROL LIGHT, THEN THE ENGINE LIGHT COMES ON AND IT INSTANTLY LOSES ENGINE POWER WITHIN MINUTES. THIS HAS HAPPENED THREE TIMES NOW. I HAVE CHANGED BATTERY, AIR FILTER, ADD GAS CLEANER PRODUCTS. YET THE PROBLEM STILL IS HAPPENING . VERY DANGEROUS WHILE DRIVING AT HIGHWAY SPEEDS DOWN A EXTREMELY BUSY INTERSTATE.
Mileage: 73,432
TL* THE CONTACT OWNS A 2003 FORD FOCUS. ON SEVERAL OCCASIONS, THE KEY COULD NOT BE INSERTED INTO THE IGNITION SWITCH AND THE VEHICLE COULD NOT BE STARTED IMMEDIATELY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (PARKS FORD & LINCOLN OF GAINESVILLE LOCATED AT 3333 N MAIN ST, GAINESVILLE, FL 32609) AND THE MANUFACTURER WERE BOTH NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.
Mileage: 10,000
TL* THE CONTACT OWNS A 2003 FORD FOCUS. WHILE ATTEMPTING TO START THE VEHICLE, THE IGNITION FAILED. THE FAILURE RECURRED SEVERAL TIMES. A LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 23,700. THE VIN WAS NOT AVAILABLE.
Mileage: 23,700
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.