2000FORDFOCUS

5152 complaints filed with NHTSA.

5152
Complaints
358
Crashes
171
Fires
201
Injuries
50
Deaths

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM:IGNITION538
ELECTRICAL SYSTEM:IGNITION:SWITCH476
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP181
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE170
ELECTRICAL SYSTEM157
ENGINE AND ENGINE COOLING:ENGINE147
ENGINE AND ENGINE COOLING121
VEHICLE SPEED CONTROL118
AIR BAGS:FRONTAL114
LATCHES/LOCKS/LINKAGES:DOORS:LATCH114
UNKNOWN OR OTHER101
POWER TRAIN:AUTOMATIC TRANSMISSION95
SERVICE BRAKES, HYDRAULIC94
FUEL SYSTEM, GASOLINE93
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS90

Recent Complaints

20160510FireENGINE

TL* THE CONTACT OWNED A 2000 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE STALLED. AFTER RESTARTING, THE CONTACT NOTICED THERE WAS AN ABNORMAL BURNING ODOR AND SMOKE CAME FROM THE SIDE OF THE ENGINE WHERE THE BATTERY WAS CONNECTED. AFTERWARDS THE VEHICLE IGNITED INTO FLAMES. PRIOR TO THE FAILURE, THE VEHICLE HAD ITS BATTERY REPLACED. THE FIRE DEPARTMENT HAD TO EXTINGUISH THE FIRE. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED TOTALED. THE FIRE INVESTIGAT

Mileage: 100,000

20151027CrashVEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2000 FORD FOCUS. WHILE ATTEMPTING TO PARK THE VEHICLE, THE BRAKE PEDAL WAS DEPRESSED AND THE RPMS INCREASED. THE VEHICLE INDEPENDENTLY ACCELERATED OVER A CURB AND CRASHED INTO A HOUSE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE INSURANCE FACILITY AND THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.

Mileage: 24,000

20151019FireENGINE

TL* THE CONTACT OWNS A 2000 FORD FOCUS. WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLE CAUGHT FIRE AND HEAVY SMOKE APPEARED. THE CONTACT STOPPED THE VEHICLE AND JUMPED OUT. THERE WERE FLAMES UNDER THE BOTTOM OF THE VEHICLE NEAR THE ENGINE. A POLICE REPORT WAS FILED AND THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.

Mileage: 160,000

20150224CrashAIR BAGS

VEHICLE TURNING AND COLLIDED WITH ANOTHER VEHICLE SPPEDING. PER INSURANCE COMPANY, VEHICLE WAS TOTALLED. PAID FOR REPAIRS, THEN REALIZED THE AIRBAGS DID NOT DEPLOY. *JS

Mileage: 142,620

20150220FireENGINE

TL* THE CONTACT OWNED A 2000 FORD FOCUS. WHILE DRIVING 65 MPH, THERE WAS SMOKE COMING FROM UNDERNEATH THE HOOD AND THE ENGINE STALLED. THE CONTACT STEPPED OUT OF THE VEHICLE AS IT FILLED WITH SMOKE AND THEN CAUGHT FIRE. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 81,450.

Mileage: 81,450

20141229FireENGINE

TL* THE CONTACT OWNS A 2000 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, SMOKE EMITTED THROUGH THE VENTS AND THE ENGINE CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND STATED THAT THE FIRE INITIATED AT THE ENGINE COMPARTMENT. A POLICE AND A FIRE REPORT WERE NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 139,000. UPDATED 2/24/15*CN UPDATED 9/11/2017*CN

Mileage: 139,000

20141120CrashSTRUCTURE:BODY

TL* THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE SLIP ON ICE AND CRASHED INTO A BOULDER. THE CONTACT STATED THAT PIECES OF THE DASHBOARD FRACTURED CAUSING INJURIES TO THE FRONT PASSENGER'S LEFT SIDE OF THE FACE, FRONT OF NECK, CHEST, ABDOMEN, AND LEFT THIGH WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

Mileage: 97,000

20140731CrashVEHICLE SPEED CONTROL:ACCELERATOR PEDAL

TL* THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING AT 55 MPH, THE ACCELERATOR PEDAL BECAME STUCK TO THE FLOORBOARD. THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A FENCE AND A TREE. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES TO THE ARMS AND BODY. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

20140731CrashVEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING AT 55 MPH, THE ACCELERATOR PEDAL BECAME STUCK TO THE FLOORBOARD. THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A FENCE AND A TREE. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES TO THE ARMS AND BODY. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

20140304CrashAIR BAGS

AUTO ACCIDENT ON 8/26/2013 IN FREDERICKSBURG, VA, CORNER OF HWY 1 AND HWY 208 AT 9:15 AM. DRIVING BETWEEN 5-7 MPH DUE TO STOP AT RED LIGHT TO MAKE RIGHT TURN. DRIVER IN FRONT STARTED THROUGH THE RED LIGHT AND STOPPED. I HIT HER CAR BUT NO CAR BODY DENTS ON EITHER CAR. MY 2000 FORD FOCUS UPON IMPACT DEPLOYED (2) AIR BAGS, EVEN THOUGH I WAS THE ONLY PERSON IN THE CAR AND NO WEIGHT ON PASSENGER SEAT. THE AIR BAGS CAUSED ALL THE CAR DAMAGE AND SECOND DEGREE BURN ON MY RIGHT HAND. THE PASSENGER

Mileage: 130,300

20130812CrashAIR BAGS

I HAVE A 2000 FORD FOCUS, I HIT A CAR FROM THE BACK, BECAUSE THEY SLAMMED ON THEIR BRAKES. MY AIRBAGS DID NOT DEPLOYED. I WAS GOING 25-30 MPH. THE FRONT OF THE CAR IS TOTALLY TOTALED. BUT THE AIRBAG SENSOR IS VISIBLE TO THE HUMAN EYE! I AM WONDERING WHY MY AIRBAG DO NOT DEPLOYED? AIRBAG DEFECTS? MY FACE SMASH THE STEERING WHEEL. ME AND MY PASSENGER HAVE NECK, BACK, SHOULDER CONTUSIONS. I HAVE SEVERE PAIN IN THOSE AREAS. I DID SOME RESEARCH ON WHY MY AIRBAG DIDN'T DEPLOYED BECAUSE IT DID NOT SEEM

Mileage: 147,000

20121213CrashAIR BAGS

WAITING AT A LIGHT, DRUNK DRIVER ESCAPING POLICE REAR ENDS FORD FOCUS. FORD FOCUS HITS FIRE TRUCK. AT NO TIME DID THE AIRBAGS DEPLOY. *TR

Mileage: 130,000

20120824CrashAIR BAGS

DRIVING TO WORK, THE CAR IN FRONT OF ME STOPPED QUICKLY, OUR CARS BARELY TOUCHED EACH OTHER, LESS THAN 3 MPH, NO OUT SIDE DAMAGE WAS DONE TO EITHER VEHICLE. BOTH OF MY AIR BAGS DEPLOYED, THE PASSENGER AIR BAG BUSTED THE WINDSHIELD. THE DRIVER SIDE AIR BAG BURNT MY RIGHT AIR AND HAS CAUSED NERVE DAMAGE IN THE AREA. *TR

Mileage: 181,802

20120225FireELECTRICAL SYSTEM

PLASTIC INSULATION OF ELECTRICAL CONNECTOR THAT CONNECTS RIGHT HEADLIGHT BULB WITH WIRING OVERHEATED, MELTED AND CAUSED SMOLDERING FIRE THAT LED TO DAMAGING SMOKE DEPOSITS IN HEADLIGHT ASSEMBLY. FIRE STAYED CONTAINED TO HEADLIGHT HOUSING. *TR

Mileage: 110,123

20120225FireEXTERIOR LIGHTING

PLASTIC INSULATION OF ELECTRICAL CONNECTOR THAT CONNECTS RIGHT HEADLIGHT BULB WITH WIRING OVERHEATED, MELTED AND CAUSED SMOLDERING FIRE THAT LED TO DAMAGING SMOKE DEPOSITS IN HEADLIGHT ASSEMBLY. FIRE STAYED CONTAINED TO HEADLIGHT HOUSING. *TR

Mileage: 110,123

20120224CrashSTRUCTURE:BODY

THE ACCIDENT OCCURRED ON A HILL AT 10:30 P.M. I SUDDENLY LOST ALL POWER AND CONTROL OF THE CAR NEAR THE CREST OF THIS HILL. THE CAR DRIFTED BACK ALMOST IN A STRAIGHT LINE. THE BRAKES AND ENGINE WEREN'T WORKING AS THE CAR PICKED UP SPEED IN REVERSE UNDER ITS OWN POWER I.E., FROM THE SLOPE OF THE HILL. IT CONTINUED BACKWARD UNTIL COMING TO A SUDDEN STOP WITH SEVERE IMPACT. THE CAR WAS STOPPED BY A STORM SEWER CULVERT (DITCH) TO THE SIDE OF THE ROAD. THE LEFT REAR OF THE CAR AND UNDERCARRIAGE WERE

Mileage: 131,000

20120224CrashSUSPENSION

THE ACCIDENT OCCURRED ON A HILL AT 10:30 P.M. I SUDDENLY LOST ALL POWER AND CONTROL OF THE CAR NEAR THE CREST OF THIS HILL. THE CAR DRIFTED BACK ALMOST IN A STRAIGHT LINE. THE BRAKES AND ENGINE WEREN'T WORKING AS THE CAR PICKED UP SPEED IN REVERSE UNDER ITS OWN POWER I.E., FROM THE SLOPE OF THE HILL. IT CONTINUED BACKWARD UNTIL COMING TO A SUDDEN STOP WITH SEVERE IMPACT. THE CAR WAS STOPPED BY A STORM SEWER CULVERT (DITCH) TO THE SIDE OF THE ROAD. THE LEFT REAR OF THE CAR AND UNDERCARRIAGE WERE

Mileage: 131,000

20120224CrashWHEELS

THE ACCIDENT OCCURRED ON A HILL AT 10:30 P.M. I SUDDENLY LOST ALL POWER AND CONTROL OF THE CAR NEAR THE CREST OF THIS HILL. THE CAR DRIFTED BACK ALMOST IN A STRAIGHT LINE. THE BRAKES AND ENGINE WEREN'T WORKING AS THE CAR PICKED UP SPEED IN REVERSE UNDER ITS OWN POWER I.E., FROM THE SLOPE OF THE HILL. IT CONTINUED BACKWARD UNTIL COMING TO A SUDDEN STOP WITH SEVERE IMPACT. THE CAR WAS STOPPED BY A STORM SEWER CULVERT (DITCH) TO THE SIDE OF THE ROAD. THE LEFT REAR OF THE CAR AND UNDERCARRIAGE WERE

Mileage: 131,000

20120217FireELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT NOTICED THAT THE BATTERY WIRING AND CASE WERE MELTED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 02V288000 (ELECTRICAL SYSTEM:BATTERY:CABLES) BUT WAS ADVISED BY THE DEALER THAT THE VIN WAS NOT INCLUDED IN THE RECALL AND OFFERED NO FURTHER ASSISTANCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 42,650 AND THE FAILURE MILE

Mileage: 42,400

20120215FireSUSPENSION

TL* THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, SHE HEARD A LOUD CLUNKING NOISE AND SMOKE EMITTED FROM THE FRONT END OF THE VEHICLE. THE CONTACT MENTIONED THAT AFTER INSPECTING THE VEHICLE, SHE NOTICED THAT BOTH FRONT COIL SPRINGS AND STRUTS WERE FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO VERIFIED THE FAILURE AND STATED THAT THE FRONT COIL SPRINGS, STRUTS, AND TIRES NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO

Mileage: 80,000