2009 FORD FLEX

271 complaints filed with NHTSA.

271
Complaints
18
Crashes
3
Fires
16
Injuries
0
Deaths

Complaints by Component

ComponentCount
ENGINE36
ELECTRICAL SYSTEM30
POWER TRAIN19
UNKNOWN OR OTHER17
STEERING17
SERVICE BRAKES, HYDRAULIC15
FUEL/PROPULSION SYSTEM15
SERVICE BRAKES14
ENGINE AND ENGINE COOLING13
ELECTRONIC STABILITY CONTROL (ESC)10
SUSPENSION8
VEHICLE SPEED CONTROL8
AIR BAGS6
STRUCTURE:BODY6
SEATS5

Recalls (1)

16V24700026/04/2016

AIR BAGS:FRONTAL

Ford Motor Company (Ford) is recalling certain model year 2009-2012 Ford Flex, 2008 and 2010-2012 Ford Taurus, 2008-2009 Ford Taurus X, 2008 Mercury Sable, 2009 and 2011 Lincoln MKS vehicles. The driver frontal air bag may improperly inflate during second-stage deployment in the event of a high spe

Recent Complaints

20190213CrashAIR BAGS

TAKATA RECALL THE AIR BAGS ARE OFF AND THE AIRBAG LIGHT FLASHES SOMETIMES WHEN DRIVING IT COMES IN MY DASHBOARD THO REMOVE ALL OBJECTS FROM BEHIND THE PASSENGER SIT OR DRIVER SIT WHEN THERE IS NOTHING THERE AND NOW IT DOESN'T WANNA ACELRATE MY CAR AT ALL IT PARKED NOW FOR 3 MONTHS

Mileage: 35

20190213CrashVEHICLE SPEED CONTROL

TAKATA RECALL THE AIR BAGS ARE OFF AND THE AIRBAG LIGHT FLASHES SOMETIMES WHEN DRIVING IT COMES IN MY DASHBOARD THO REMOVE ALL OBJECTS FROM BEHIND THE PASSENGER SIT OR DRIVER SIT WHEN THERE IS NOTHING THERE AND NOW IT DOESN'T WANNA ACELRATE MY CAR AT ALL IT PARKED NOW FOR 3 MONTHS

Mileage: 35

20190213CrashUNKNOWN OR OTHER

TAKATA RECALL THE AIR BAGS ARE OFF AND THE AIRBAG LIGHT FLASHES SOMETIMES WHEN DRIVING IT COMES IN MY DASHBOARD THO REMOVE ALL OBJECTS FROM BEHIND THE PASSENGER SIT OR DRIVER SIT WHEN THERE IS NOTHING THERE AND NOW IT DOESN'T WANNA ACELRATE MY CAR AT ALL IT PARKED NOW FOR 3 MONTHS

Mileage: 35

20181001FireENGINE

TL* THE CONTACT OWNS A 2009 FORD FLEX. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, SMOKE APPEARED FROM THE HOOD AND THE VEHICLE SPONTANEOUSLY CAUGHT ON FIRE. THE CONTACT EXTINGUISHED THE FIRE AND DISCONNECTED THE BATTERY CABLES. THE AIR BAG WARNING INDICATOR WAS ILLUMINATED, BUT THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE

20181001FireELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2009 FORD FLEX. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, SMOKE APPEARED FROM THE HOOD AND THE VEHICLE SPONTANEOUSLY CAUGHT ON FIRE. THE CONTACT EXTINGUISHED THE FIRE AND DISCONNECTED THE BATTERY CABLES. THE AIR BAG WARNING INDICATOR WAS ILLUMINATED, BUT THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE

20180730CrashAIR BAGS

EXITING HWY AT 50 MPH, HIT BRAKE. HARD BRAKE PEDAL-NO BRAKES FOLLOWED BY ENGINE FULL THROTTLE ACCELERATION-VEHICLE WAS SENT TO THE FORD DEALER IN OCT FOR A CHECK ENG LIGHT THAT COULDN'T BE EXTINGUISHED. COMPUTER WAS REFLASHED WITH BASIC PROM. NO OTHER ISSUES UNTIL ACCIDENT

Mileage: 50,150

20180730CrashSERVICE BRAKES

EXITING HWY AT 50 MPH, HIT BRAKE. HARD BRAKE PEDAL-NO BRAKES FOLLOWED BY ENGINE FULL THROTTLE ACCELERATION-VEHICLE WAS SENT TO THE FORD DEALER IN OCT FOR A CHECK ENG LIGHT THAT COULDN'T BE EXTINGUISHED. COMPUTER WAS REFLASHED WITH BASIC PROM. NO OTHER ISSUES UNTIL ACCIDENT

Mileage: 50,150

20160119CrashAIR BAGS

MY FLEX STARTED HAVING A HARD JERK AND BANG WHEN GOING FROM REVERSE TO PARK. WAS NOT ALWAYS BUT FREQUENT. THE CAR STARTED TO RUN HOT WHEN SITTING IN A DRIVE THRU OR TRAFFIC BUT WOULD GO RIGHT BACK DOWN WHEN I STARTED MOVING. I TOOK IT INTO S MECHANIC AND HE REPLACED THE FAN. AFTER REPLACING THE FAN THE CAR BEGAN TO HAVE A REALLY BAD GRINDING NOISE WHEN IDLING OR TRAVELING. DO BAD I DID NOT WANT TO DRIVE IT. I TOOK IT INTO THE FORD DEALERSHIP AND AFTER 2 DAYS THEY CALL AND SAY THEY CAN'T FIND AN

20160119CrashPOWER TRAIN

MY FLEX STARTED HAVING A HARD JERK AND BANG WHEN GOING FROM REVERSE TO PARK. WAS NOT ALWAYS BUT FREQUENT. THE CAR STARTED TO RUN HOT WHEN SITTING IN A DRIVE THRU OR TRAFFIC BUT WOULD GO RIGHT BACK DOWN WHEN I STARTED MOVING. I TOOK IT INTO S MECHANIC AND HE REPLACED THE FAN. AFTER REPLACING THE FAN THE CAR BEGAN TO HAVE A REALLY BAD GRINDING NOISE WHEN IDLING OR TRAVELING. DO BAD I DID NOT WANT TO DRIVE IT. I TOOK IT INTO THE FORD DEALERSHIP AND AFTER 2 DAYS THEY CALL AND SAY THEY CAN'T FIND AN

20160119CrashVEHICLE SPEED CONTROL

MY FLEX STARTED HAVING A HARD JERK AND BANG WHEN GOING FROM REVERSE TO PARK. WAS NOT ALWAYS BUT FREQUENT. THE CAR STARTED TO RUN HOT WHEN SITTING IN A DRIVE THRU OR TRAFFIC BUT WOULD GO RIGHT BACK DOWN WHEN I STARTED MOVING. I TOOK IT INTO S MECHANIC AND HE REPLACED THE FAN. AFTER REPLACING THE FAN THE CAR BEGAN TO HAVE A REALLY BAD GRINDING NOISE WHEN IDLING OR TRAVELING. DO BAD I DID NOT WANT TO DRIVE IT. I TOOK IT INTO THE FORD DEALERSHIP AND AFTER 2 DAYS THEY CALL AND SAY THEY CAN'T FIND AN

20140226CrashSTRUCTURE:BODY

I PURCHASED A 2009 FORD FLEX FROM MIKE DORIAN FORD THAT HAD 14000 MILES ON IT. TWO DAYS AFTER PURCHASE I TOOK IT TO A DEALER FOR A BAD GRINDING SOUND IN THE BRAKES. THEY PERFORMED A TSB ON THE FRONT BRAKES. I TOOK IT BACK SEVERAL MORE TIMES FOR BRAKING ISSUES. THEN THE CAR CAME TO A GRINDING STOP IN TRAFFIC SEVERAL TIME AND I ALMOST GOT HIT. I TOOK IT TO 2 DIFFERENT DEALERS COMPLAINING ABOUT THE VIOLENT SHAKING AND THE INABILITY FOR IT TO GO WHEN I GAVE IT GAS. FINALLY AFTER THIS HAPPENED SEVERA

Mileage: 23,000

20140226CrashSUSPENSION

I PURCHASED A 2009 FORD FLEX FROM MIKE DORIAN FORD THAT HAD 14000 MILES ON IT. TWO DAYS AFTER PURCHASE I TOOK IT TO A DEALER FOR A BAD GRINDING SOUND IN THE BRAKES. THEY PERFORMED A TSB ON THE FRONT BRAKES. I TOOK IT BACK SEVERAL MORE TIMES FOR BRAKING ISSUES. THEN THE CAR CAME TO A GRINDING STOP IN TRAFFIC SEVERAL TIME AND I ALMOST GOT HIT. I TOOK IT TO 2 DIFFERENT DEALERS COMPLAINING ABOUT THE VIOLENT SHAKING AND THE INABILITY FOR IT TO GO WHEN I GAVE IT GAS. FINALLY AFTER THIS HAPPENED SEVERA

Mileage: 23,000

20140226CrashSERVICE BRAKES

I PURCHASED A 2009 FORD FLEX FROM MIKE DORIAN FORD THAT HAD 14000 MILES ON IT. TWO DAYS AFTER PURCHASE I TOOK IT TO A DEALER FOR A BAD GRINDING SOUND IN THE BRAKES. THEY PERFORMED A TSB ON THE FRONT BRAKES. I TOOK IT BACK SEVERAL MORE TIMES FOR BRAKING ISSUES. THEN THE CAR CAME TO A GRINDING STOP IN TRAFFIC SEVERAL TIME AND I ALMOST GOT HIT. I TOOK IT TO 2 DIFFERENT DEALERS COMPLAINING ABOUT THE VIOLENT SHAKING AND THE INABILITY FOR IT TO GO WHEN I GAVE IT GAS. FINALLY AFTER THIS HAPPENED SEVERA

Mileage: 23,000

20140117CrashSTEERING

PURCHASED FLEX IN 2009, DAY 1, 5 MILES, STATION WAGON HAS VIBRATION. TO THIS DAY, STILL HAS VIBRATION. 58000 MILES NOW. BBBAUTOLINE SAYS IT'S OUT OF COVERAGE FOR ARBITRATION. FLEX WAS IN SHOP MIN 12X FOR SAME ISSUE. DEALER AND ENGINEERS SAID BAD BRAKES, THE HAVE PUT ON 5 SETS OF PADS AND ROTORS. BAD WHEELS, MINE WERE THE 17" STYLE, NOW I HAVE 19" LIMITED WHEELS, VERY EXPENSIVE TIRES. STILL VIBRATES.... ONE 3 DAY SERVICE STOP AT VARSITY FORD , A@$$$$@ TECH OR MECHANIC DROVE MILES TO THE TUN

Mileage: 35,000

20140117CrashSUSPENSION

PURCHASED FLEX IN 2009, DAY 1, 5 MILES, STATION WAGON HAS VIBRATION. TO THIS DAY, STILL HAS VIBRATION. 58000 MILES NOW. BBBAUTOLINE SAYS IT'S OUT OF COVERAGE FOR ARBITRATION. FLEX WAS IN SHOP MIN 12X FOR SAME ISSUE. DEALER AND ENGINEERS SAID BAD BRAKES, THE HAVE PUT ON 5 SETS OF PADS AND ROTORS. BAD WHEELS, MINE WERE THE 17" STYLE, NOW I HAVE 19" LIMITED WHEELS, VERY EXPENSIVE TIRES. STILL VIBRATES.... ONE 3 DAY SERVICE STOP AT VARSITY FORD , A@$$$$@ TECH OR MECHANIC DROVE MILES TO THE TUN

Mileage: 35,000

20140117CrashSERVICE BRAKES

PURCHASED FLEX IN 2009, DAY 1, 5 MILES, STATION WAGON HAS VIBRATION. TO THIS DAY, STILL HAS VIBRATION. 58000 MILES NOW. BBBAUTOLINE SAYS IT'S OUT OF COVERAGE FOR ARBITRATION. FLEX WAS IN SHOP MIN 12X FOR SAME ISSUE. DEALER AND ENGINEERS SAID BAD BRAKES, THE HAVE PUT ON 5 SETS OF PADS AND ROTORS. BAD WHEELS, MINE WERE THE 17" STYLE, NOW I HAVE 19" LIMITED WHEELS, VERY EXPENSIVE TIRES. STILL VIBRATES.... ONE 3 DAY SERVICE STOP AT VARSITY FORD , A@$$$$@ TECH OR MECHANIC DROVE MILES TO THE TUN

Mileage: 35,000

20140117CrashTIRES

PURCHASED FLEX IN 2009, DAY 1, 5 MILES, STATION WAGON HAS VIBRATION. TO THIS DAY, STILL HAS VIBRATION. 58000 MILES NOW. BBBAUTOLINE SAYS IT'S OUT OF COVERAGE FOR ARBITRATION. FLEX WAS IN SHOP MIN 12X FOR SAME ISSUE. DEALER AND ENGINEERS SAID BAD BRAKES, THE HAVE PUT ON 5 SETS OF PADS AND ROTORS. BAD WHEELS, MINE WERE THE 17" STYLE, NOW I HAVE 19" LIMITED WHEELS, VERY EXPENSIVE TIRES. STILL VIBRATES.... ONE 3 DAY SERVICE STOP AT VARSITY FORD , A@$$$$@ TECH OR MECHANIC DROVE MILES TO THE TUN

Mileage: 35,000

20140110SEATS

SEVERAL COMPLAINTS: FIRST THE A/C MAKES A POPPING NOISE WHEN TURNED ON. IT WORKS FINE AS OF NOW THOUGH. SECOND, DRIVERS SIDE 2ND ROW SEAT WILL NOT FOLD DOWN 99% OF THE TIME. IT'S STUCK SOMEHOW. THIRD, GAS LIGHT NO LONGER WORKS. FOURTH IS THE BIGGY. CAR IS OVERHEATING DUE TO RADIATOR FAN'S NO LONGER WORKING. IT RUNS HOT WHEN IDLING OR MOVING AT A SLOW PACE. THIS HAS HAPPENED MULTIPLE TIMES DURING THE HOT, SUMMER MONTHS OF 90*+ AND I HAVE A TWO AND A FOUR YEAR OLD. THREE DAYS AGO IT HAPPENED I

Mileage: 60,000

20140110ENGINE AND ENGINE COOLING

SEVERAL COMPLAINTS: FIRST THE A/C MAKES A POPPING NOISE WHEN TURNED ON. IT WORKS FINE AS OF NOW THOUGH. SECOND, DRIVERS SIDE 2ND ROW SEAT WILL NOT FOLD DOWN 99% OF THE TIME. IT'S STUCK SOMEHOW. THIRD, GAS LIGHT NO LONGER WORKS. FOURTH IS THE BIGGY. CAR IS OVERHEATING DUE TO RADIATOR FAN'S NO LONGER WORKING. IT RUNS HOT WHEN IDLING OR MOVING AT A SLOW PACE. THIS HAS HAPPENED MULTIPLE TIMES DURING THE HOT, SUMMER MONTHS OF 90*+ AND I HAVE A TWO AND A FOUR YEAR OLD. THREE DAYS AGO IT HAPPENED I

Mileage: 60,000

20140110EQUIPMENT:APPLIANCE:AIR CONDITIONER

SEVERAL COMPLAINTS: FIRST THE A/C MAKES A POPPING NOISE WHEN TURNED ON. IT WORKS FINE AS OF NOW THOUGH. SECOND, DRIVERS SIDE 2ND ROW SEAT WILL NOT FOLD DOWN 99% OF THE TIME. IT'S STUCK SOMEHOW. THIRD, GAS LIGHT NO LONGER WORKS. FOURTH IS THE BIGGY. CAR IS OVERHEATING DUE TO RADIATOR FAN'S NO LONGER WORKING. IT RUNS HOT WHEN IDLING OR MOVING AT A SLOW PACE. THIS HAS HAPPENED MULTIPLE TIMES DURING THE HOT, SUMMER MONTHS OF 90*+ AND I HAVE A TWO AND A FOUR YEAR OLD. THREE DAYS AGO IT HAPPENED I

Mileage: 60,000