Total Complaints
647 filings
FORD FIESTA · model year
647 NHTSA complaints, 37 crash reports, and 7 active recalls for this specific cohort.
NHTSA overall rating
4 / 5 ★
New Car Assessment Program
The 2014FORDFIESTA carries 647 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 37 crashes, 13 fires, 22 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 4/5 rating, with 4/5 front crash, 2/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2014 FIESTA is power train with 197 filings, followed by engine (83) and unknown or other (75). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 7 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 2 investigation files overlapping the 2014 FIESTA, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
647 filings
Crashes Reported
37 reports
Source
NHTSA ODI
Federal complaints database
Above median complaint volume — review patterns below.
| Component | Count |
|---|---|
| POWER TRAIN | 197 |
| ENGINE | 83 |
| UNKNOWN OR OTHER | 75 |
| STRUCTURE:BODY | 52 |
| ELECTRICAL SYSTEM | 43 |
| FUEL/PROPULSION SYSTEM | 30 |
| VEHICLE SPEED CONTROL | 25 |
| AIR BAGS | 18 |
| LATCHES/LOCKS/LINKAGES:DOORS:LATCH | 15 |
| LATCHES/LOCKS/LINKAGES | 15 |
| STEERING | 11 |
| SERVICE BRAKES | 11 |
| ELECTRONIC STABILITY CONTROL (ESC) | 11 |
| SUSPENSION | 7 |
| ENGINE AND ENGINE COOLING | 6 |
ENGINE AND ENGINE COOLING:ENGINE
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Ford Motor Company (Ford) is recalling certain 2014 Ford Fiesta, 2013-2014 Ford Fusion and 2013-2014 Lincoln MKZ vehicles. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, i
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Ford Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013. On April 30, 2015, For
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washingt
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643
FUEL SYSTEM, GASOLINE:STORAGE
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Fiesta vehicles manufactured October 25, 2013, to February 27, 2014. Due to a manufacturing error, the fuel tank may leak.
Seat Belt retractor/pretensioner failed and was causing the passenger seatbelt light to go off. Had to repair due to automatic failing of inspection for this issue and the major safety issue this poses. Auto shop charged me $784.82 for today's repair and over $300 (don't remember exact amount, if claim moves forward I will contact them for another copy of that invoice) for a different repair on the seatbelt. I called Ford and they told me their 5 Year/60K warranty on the car expired. I told them that under Federal Code 49 USC Subsection 30120 the manufacturer is required to repair such safety, they told me they couldn't help me and to go away, despite the clear language of this code. Therefore, I am filing this complaint against the Fiesta/ Ford Motor Company (not sure who exactly, I haven't done this before) to request reimbursement under federal law for defective safety equipment. Do not have both bills. The most recent bill will be uploaded. If this claim can move forward, pl
Iâm reporting a failure with the Transmission Control Module (TCM) in my 2014 Ford Fiesta. The vehicle has exhibited consistent issues tied to the known PowerShift DPS6 transmission defect: including gear slipping, delayed acceleration, hesitation, and sudden loss of power while drivingâparticularly dangerous during intersections or merging situations. Ford previously issued Customer Satisfaction Program 14M02 to address this issue, but I was told my VIN is no longer eligible due to build date. I also requested coverage under Fordâs one-time TCM replacement extension announced in 2023, which was meant to support customers outside the 10-year window through June 30, 2025âbut I was denied this assistance as well. Iâve opened a formal case with Ford Customer Relationship Center under reference number CXH05170436-N7Z6Z1, after being denied support for a documented transmission control module failure. These symptoms present a clear safety risk, and the refusal to support a do
The contact owns a 2014 Ford Fiesta. The contact stated that while his wife was driving at an undisclosed speed, the vehicle jerked, and an abnormal sound was coming from the engine. Several unknown warning lights were illuminated, and unknown messages were displayed. The contact's wife continued driving at slower speeds. The vehicle was towed to an independent mechanic who diagnosed that the transmission control module (TCM) and engine control module (ECM) had failed and needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer; however, the vehicle was not diagnosed or repaired due to the cost. The manufacturer was not notified of the failure. The failure mileage was approximately 69,000.
Mileage: 69,000
The contact owns a 2014 Ford Fiesta. The contact stated that while his wife was driving at an undisclosed speed, the vehicle jerked, and an abnormal sound was coming from the engine. Several unknown warning lights were illuminated, and unknown messages were displayed. The contact's wife continued driving at slower speeds. The vehicle was towed to an independent mechanic who diagnosed that the transmission control module (TCM) and engine control module (ECM) had failed and needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer; however, the vehicle was not diagnosed or repaired due to the cost. The manufacturer was not notified of the failure. The failure mileage was approximately 69,000.
Mileage: 69,000
Ford and ford dealearship is not willing to provide or service 15B22 recalls.
I own a 2014 Ford Fiesta. On June 23, 2025, I brought my car to McCarthy Ford in Chicago due to a check engine light and other concerns. I told them I didnât know what was wrong and paid for a diagnosis on my car. They fixed the hood and only mentioned the issue with my catalytic converter, which I could not afford to repair at the time. However, they never mentioned or inspected the Transmission Control Module (TCM) even though my car was eligible for extended coverage under Customer Satisfaction Program 14M02, which expired a week later on June 30th, 2025. Shortly after that visit, I relocated to Phoenix, AZ, and the vehicle began showing clear TCM failure symptoms: loss of acceleration, inability to reverse, and the wrench warning light. Ford corporate told me only the original servicing dealership could escalate the case for goodwill repair, but despite multiple attempts to contact them, I have received no response. While the converter was noted, that is an emissions issue. My c
Vehicle presented to A&T Auto Repair with rotation-dependent clunking sound. This clunking started after loud metallic snapping noise occurred while coasting in gear on a flat surface. Mechanic noted that clunking noise came from the transaxle. Once the transmission fluid was drained, metallic grit and large chunks resembling gear teeth were found in fluid. A replacement transaxle was installed, along with a new "clutch kit" containing flywheel, pressure plate, and slave cylinder. Following installation and engine start up, slave cylinder leaked, prompting the order of new parts and replacement labor. According to Mechanic, four different slave cylinders from two separate manufacturers leaked in the same fashion upon engine startup, due to a "locking" malfunction of the slave cylinder. The recurrent nature of the parts failure seems to indicate a deficiency in part design that causes a fluid leak, possibly endangering driver and passengers in the event of a transmission failure.
The door latch on one of the doors has a broken piece inside of it that won't allow the door to close, no dealer has checked it out yet, my safety is a concern because any of the doors could break as well and open while I'm driving
The contact owns a 2014 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, and the contact became aware that the braking system had overheated. There was no warning light illuminated. The vehicle was taken to the independent mechanic, where it was diagnosed that the ABS module had failed and needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure, and a case was opened. The contact was referred to the NHTSA Hotline for assistance. The approximate failure mileage was 64,000.
Mileage: 64,000
The vehicle has experienced ongoing failures with the DPS6 PowerShift transmission system. Symptoms included slipping between gears, failure to engage 6th gear, jerky shifting, and bucking during acceleration. A transmission warning light appeared multiple times. These issues occurred daily and worsened over time. Eventually, the vehicle became unsafe to driveâit would over-rev, buck violently, and lose power during traffic conditions. A retired Ford Senior Master Technician confirmed the issue is consistent with a faulty Transmission Control Module (TCM), which is covered under Fordâs Customer Satisfaction Program (CSP) 14M02. Despite this, the dealership refused to replace the TCM. Instead, they replaced a speed sensor and returned it to me. The vehicle broke down again within minutes and had to be returned. The dealership has now suggested dropping the transmission for further inspection at a cost of $2,500, rather than honoring CSP 14M02. They also encouraged me to trade in t
The vehicle has experienced ongoing failures with the DPS6 PowerShift transmission system. Symptoms included slipping between gears, failure to engage 6th gear, jerky shifting, and bucking during acceleration. A transmission warning light appeared multiple times. These issues occurred daily and worsened over time. Eventually, the vehicle became unsafe to driveâit would over-rev, buck violently, and lose power during traffic conditions. A retired Ford Senior Master Technician confirmed the issue is consistent with a faulty Transmission Control Module (TCM), which is covered under Fordâs Customer Satisfaction Program (CSP) 14M02. Despite this, the dealership refused to replace the TCM. Instead, they replaced a speed sensor and returned it to me. The vehicle broke down again within minutes and had to be returned. The dealership has now suggested dropping the transmission for further inspection at a cost of $2,500, rather than honoring CSP 14M02. They also encouraged me to trade in t
The vehicle has experienced ongoing failures with the DPS6 PowerShift transmission system. Symptoms included slipping between gears, failure to engage 6th gear, jerky shifting, and bucking during acceleration. A transmission warning light appeared multiple times. These issues occurred daily and worsened over time. Eventually, the vehicle became unsafe to driveâit would over-rev, buck violently, and lose power during traffic conditions. A retired Ford Senior Master Technician confirmed the issue is consistent with a faulty Transmission Control Module (TCM), which is covered under Fordâs Customer Satisfaction Program (CSP) 14M02. Despite this, the dealership refused to replace the TCM. Instead, they replaced a speed sensor and returned it to me. The vehicle broke down again within minutes and had to be returned. The dealership has now suggested dropping the transmission for further inspection at a cost of $2,500, rather than honoring CSP 14M02. They also encouraged me to trade in t
I was involved in a hit and run accident where I ended up hitting a large wooden pole and wall . My seat belt failed also my steering wheel airbag did not deploy even though I hit the pole and wall head on . All my other airbags deployed but it didn't stop my chest from impacting.the steering wheel and my right knee from smashing into the dashboard. The car was inspected by law enforcement and by my insurance company geico. Geico still has the car because it was a total loss.
I was involved in a hit and run accident where I ended up hitting a large wooden pole and wall . My seat belt failed also my steering wheel airbag did not deploy even though I hit the pole and wall head on . All my other airbags deployed but it didn't stop my chest from impacting.the steering wheel and my right knee from smashing into the dashboard. The car was inspected by law enforcement and by my insurance company geico. Geico still has the car because it was a total loss.
The contact owns a 2014 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the RPM increased quickly to over 7,000 RPM; however, the vehicle lost motive power. The contact was able to pull over to the shoulder of the roadway, where the failure persisted. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the Transmission Control Module (TCM), resulting in damages to the clutch. The contact was informed that the transmission and clutch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 59,000.
Mileage: 59,000
2014 Ford Fiesta manual sedan exhibiting recurring, dangerous hood latch malfunction (recently noticed) where hood unlatches while driving/parked & experiencing sudden power loss when AC is used (fuse removed to prevent this dangerous condition). Potential safety hazards: obstructed vision, hood detachment, engine tampering, sudden loss of control. Ford Service Advisor admitted hood latch "should" be a recall, yet dealership attempts to charge $350-$500 ($250 diagnostic) for repair instead of initiating recall. This raises concerns Ford prioritizes profit over safety, esp. since Fiesta is discontinued. Other issues include previous brake pad lock-up requiring costly ABS Hydraulic Control Unit repair & door latch recall 20S15 ("door may unlatch while driving"). Multiple recurring issues suggest vehicle may be a lemon overall. Request immediate NHTSA investigation into hood latch defect & electrical/AC power loss issue. Urge recall consideration. I will gladly allow my vehicle to be s
2014 Ford Fiesta manual sedan exhibiting recurring, dangerous hood latch malfunction (recently noticed) where hood unlatches while driving/parked & experiencing sudden power loss when AC is used (fuse removed to prevent this dangerous condition). Potential safety hazards: obstructed vision, hood detachment, engine tampering, sudden loss of control. Ford Service Advisor admitted hood latch "should" be a recall, yet dealership attempts to charge $350-$500 ($250 diagnostic) for repair instead of initiating recall. This raises concerns Ford prioritizes profit over safety, esp. since Fiesta is discontinued. Other issues include previous brake pad lock-up requiring costly ABS Hydraulic Control Unit repair & door latch recall 20S15 ("door may unlatch while driving"). Multiple recurring issues suggest vehicle may be a lemon overall. Request immediate NHTSA investigation into hood latch defect & electrical/AC power loss issue. Urge recall consideration. I will gladly allow my vehicle to be s
2014 Ford Fiesta manual sedan exhibiting recurring, dangerous hood latch malfunction (recently noticed) where hood unlatches while driving/parked & experiencing sudden power loss when AC is used (fuse removed to prevent this dangerous condition). Potential safety hazards: obstructed vision, hood detachment, engine tampering, sudden loss of control. Ford Service Advisor admitted hood latch "should" be a recall, yet dealership attempts to charge $350-$500 ($250 diagnostic) for repair instead of initiating recall. This raises concerns Ford prioritizes profit over safety, esp. since Fiesta is discontinued. Other issues include previous brake pad lock-up requiring costly ABS Hydraulic Control Unit repair & door latch recall 20S15 ("door may unlatch while driving"). Multiple recurring issues suggest vehicle may be a lemon overall. Request immediate NHTSA investigation into hood latch defect & electrical/AC power loss issue. Urge recall consideration. I will gladly allow my vehicle to be s
Driving at highway speed, the vehicle began to switch between the 5 and 6 gear without warning several times, and a message "TRANSMISSION FAULT SERVICE NOW" appeared on the car's dashboard display. The car then started hard-shifting, would not shift into some of the gears, and would not move in reverse. The car had poor acceleration and limited power and it was difficult to pass and keep up with other road traffic. Dealer estimate $4400 for clutch repair internal to transmission.
Overheating issue still occurred on Cylinder 2, previous recall did not assist in repairing the problem due to poor cooling design from factory. Refer to Recall 17S09 (17V209000) from April 21, 2017.
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.