Total Complaints
18 filings
FORD F-550 SD · model year
18 NHTSA complaints, 3 crash reports, and 3 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2015FORDF-550 SD carries 18 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 3 crashes, 3 fires, 9 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2015 F-550 SD is engine with 4 filings, followed by fuel/propulsion system (4) and unknown or other (3). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 3 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle, the full NHTSA campaign numbers are listed below.
NHTSA currently has 177 investigation files overlapping the 2015 F-550 SD, and 8 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page, a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
18 filings
Crashes Reported
3 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ENGINE | 4 |
| FUEL/PROPULSION SYSTEM | 4 |
| UNKNOWN OR OTHER | 3 |
| ELECTRICAL SYSTEM | 2 |
| STRUCTURE:BODY | 1 |
| SUSPENSION | 1 |
| WHEELS | 1 |
| POWER TRAIN | 1 |
| SERVICE BRAKES | 1 |
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Ford Motor Company (Ford) is recalling certain model year 2011-2015 Ford F-350, F-450, and F-550 trucks manufactured February 22, 2010, to January 30, 2015, and equipped with ambulance or fire engine preparation packages. The affected vehicles may detect an incorrect Exhaust Gas Temperature Sensor
SUSPENSION
Life Line Emergency Vehicles (Life Line) is recalling certain model year 2014-2015 Life Line-modified Ford F-Series emergency vehicles that are equipped with Liquid Spring-brand aftermarket suspension kits. The mounting bracket that attaches the suspension fluid tank to the frame may fail allowing t
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Ford Motor Company (Ford) is recalling certain model year 2015 F-250, F-350, F-450, and F-550 Super Duty trucks manufactured September 13, 2013, through March 28, 2014, and equipped with 6.2L gasoline or 6.7L diesel engines and 6R140 transmissions. An error with the transmission control software ma
My f-550 super duty diesel dump truck lost power on the highway because of a known fuel injector pump defect. The pump exploded into metal pieces that clogged all fuel lines leading to a loss of power on a highway putting everybody at risk of a collision. This fuel injector problem is known to ford and is subject to class action lawsuits. The dealer confirms that this is the problem. Apparently for the last decade, this pump has been known to fail because it was designed for European diesel not American diesel which because of the low sulfur content makes the pump cavitate because of lack of lubrication and explode. There was no indication of failure prior to the incident.
Operator was driving the vehicle when it experienced a fire in the engine compartment.
This submission is more related to a brand-new fuel line that was purchased from the Ford dealer for this vehicle upon failure of the existing line. When the new line was removed from the packaging, the mechanic inspected the clip that secures the line to the secondary fuel filter housing. It was observed that the brand-new clip was defective and that even the slightest touch of the clip would unlock the line. It is believed that if this line were installed in the vehicle, the vibration of the engine could potentially unclip the line causing fuel to spray in the hot engine compartment. The line was retained and can be provided for examination.
The truck was traveling west on [XXX] towards Stockton when the instrument panel illuminated with a âLow Fuel Pressureâ warning and the coworker (CW) immediately pulled over. Once on the side of the road, the CW confirmed the truck was leaking fuel and the local garage was contacted. It was found that a line running to the secondary fuel filter had come loose and was leaking from the fitting. The securement clip on the line was inspected, and it is believed the clip on the line is defective. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I'M REPORTING A SERIOUS PROBLEM THAT MY 2015 FORD F550 WAS JUST DIAGNOSED WIT. THE DEALER IS ASKING $15,800 TO REPAIR IT. THE FUEL SYSTEM, IS CONTAMINATED, IS HAS A LOT OF OXIDATION, THE FIX INCLUDES REPLACING THE ENTIRE FUEL SYSTEM.
I'M REPORTING A SERIOUS PROBLEM THAT MY 2015 FORD F550 WAS JUST DIAGNOSED WIT. THE DEALER IS ASKING $15,800 TO REPAIR IT. THE FUEL SYSTEM, IS CONTAMINATED, IS HAS A LOT OF OXIDATION, THE FIX INCLUDES REPLACING THE ENTIRE FUEL SYSTEM.
2015 FORD F550 V10 GAS MOTOR, THE ENGINE BLOCK HEATER SHORTED OUT AND CAUGHT FIRE. LUCKILY ONLY THE LICENSE PLATE AND AN EXTENSION CORD WERE DAMAGED AS WELL AS THE BLOCK HEATER ITSELF. CONTACTED THE TRUCK DEALER AND FORD FLEET, AND NO ONE CARES. VEHICLE WAS PARKED. I JUST HAPPENED TO WALK PAST AND HEARD THE CRACKLING NOISE. SUPER HOT, VERY LUCKY TO JUST BE THERE AT THAT MOMENT.
Mileage: 19,700
2015 FORD F550 V10 GAS MOTOR, THE ENGINE BLOCK HEATER SHORTED OUT AND CAUGHT FIRE. LUCKILY ONLY THE LICENSE PLATE AND AN EXTENSION CORD WERE DAMAGED AS WELL AS THE BLOCK HEATER ITSELF. CONTACTED THE TRUCK DEALER AND FORD FLEET, AND NO ONE CARES. VEHICLE WAS PARKED. I JUST HAPPENED TO WALK PAST AND HEARD THE CRACKLING NOISE. SUPER HOT, VERY LUCKY TO JUST BE THERE AT THAT MOMENT.
Mileage: 19,700
MY V10 ENGINE ON MY MOTORHOME STALLS WHEN ACCELERATING FROM A STOP. THIS IS DANGEROUS. THE ENGINE REMAINS RUNNING BUT WON'T ACCELERATE. PUMPING THE GAS PEDAL WILL FINALLY MAKE IT GO
Mileage: 28,000
MY V10 ENGINE ON MY MOTORHOME STALLS WHEN ACCELERATING FROM A STOP. THIS IS DANGEROUS. THE ENGINE REMAINS RUNNING BUT WON'T ACCELERATE. PUMPING THE GAS PEDAL WILL FINALLY MAKE IT GO
Mileage: 28,000
GOOD DAY ON JUNE 11TH 2018 MY BUS #1611 VIN#(XXXXXX) DURING MY DAILY VEHICLE INSPECTION AT THE LAWRENCE BERKELEY NATIONAL LABORATORY SHUTTLE SERVICES IN 1 CYCLOTRON ROAD BERKELEY CALIFORNIA. *DT AT THE BUS STAGING AREA NEAR BLDG 67 BEHIND BLDG 33 AT APPROXIMATELY 6:30AM A MECHANICAL MALFUNCTION INVOLVING THE PARKING BRAKE IT WOULD NOT HOLD AT 1100 RPM IN PARK THE PARKING BRAKE CABLE CONNECTOR CLIP REULTING IN THE VEHICLE MOVING WHILE ON PARK WHICH RESULTED IN A COLLISION WHERE I WAS CRUSHED BY THE BUS SHUTTLE #1611 WHILE I CONDUCTED THE DVI DAILY VEHICLE INSPECTION MY HEAD WAS CRUSHED BOTH SIDES NEAR ABOVE EARS MY LEFT SHOULDER, LEFT ANKLE AND LEFT KNEE PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOE), 5 552(B)(6) CONSUMER STATED REPAIRS AND INSPECTION THE VEHICLE IS AUTOMATIC TRANSMISSION AND THE BUS WAS ON AND THE PARK POSITION THE EMERGENCY BRAKE WAS NOT APPLIED. CONSUMER ALSO ATTAINED
Mileage: 68,896
GOOD DAY ON JUNE 11TH 2018 MY BUS #1611 VIN#(XXXXXX) DURING MY DAILY VEHICLE INSPECTION AT THE LAWRENCE BERKELEY NATIONAL LABORATORY SHUTTLE SERVICES IN 1 CYCLOTRON ROAD BERKELEY CALIFORNIA. *DT AT THE BUS STAGING AREA NEAR BLDG 67 BEHIND BLDG 33 AT APPROXIMATELY 6:30AM A MECHANICAL MALFUNCTION INVOLVING THE PARKING BRAKE IT WOULD NOT HOLD AT 1100 RPM IN PARK THE PARKING BRAKE CABLE CONNECTOR CLIP REULTING IN THE VEHICLE MOVING WHILE ON PARK WHICH RESULTED IN A COLLISION WHERE I WAS CRUSHED BY THE BUS SHUTTLE #1611 WHILE I CONDUCTED THE DVI DAILY VEHICLE INSPECTION MY HEAD WAS CRUSHED BOTH SIDES NEAR ABOVE EARS MY LEFT SHOULDER, LEFT ANKLE AND LEFT KNEE PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOE), 5 552(B)(6) CONSUMER STATED REPAIRS AND INSPECTION THE VEHICLE IS AUTOMATIC TRANSMISSION AND THE BUS WAS ON AND THE PARK POSITION THE EMERGENCY BRAKE WAS NOT APPLIED. CONSUMER ALSO ATTAINED
Mileage: 68,896
GOOD DAY ON JUNE 11TH 2018 MY BUS #1611 VIN#(XXXXXX) DURING MY DAILY VEHICLE INSPECTION AT THE LAWRENCE BERKELEY NATIONAL LABORATORY SHUTTLE SERVICES IN 1 CYCLOTRON ROAD BERKELEY CALIFORNIA. *DT AT THE BUS STAGING AREA NEAR BLDG 67 BEHIND BLDG 33 AT APPROXIMATELY 6:30AM A MECHANICAL MALFUNCTION INVOLVING THE PARKING BRAKE IT WOULD NOT HOLD AT 1100 RPM IN PARK THE PARKING BRAKE CABLE CONNECTOR CLIP REULTING IN THE VEHICLE MOVING WHILE ON PARK WHICH RESULTED IN A COLLISION WHERE I WAS CRUSHED BY THE BUS SHUTTLE #1611 WHILE I CONDUCTED THE DVI DAILY VEHICLE INSPECTION MY HEAD WAS CRUSHED BOTH SIDES NEAR ABOVE EARS MY LEFT SHOULDER, LEFT ANKLE AND LEFT KNEE PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOE), 5 552(B)(6) CONSUMER STATED REPAIRS AND INSPECTION THE VEHICLE IS AUTOMATIC TRANSMISSION AND THE BUS WAS ON AND THE PARK POSITION THE EMERGENCY BRAKE WAS NOT APPLIED. CONSUMER ALSO ATTAINED
Mileage: 68,896
THE VEHICLE IS A MOTOR HOME MANUFACTURED BY THOR MOTOR COACH THAT THEY ADDED TO A MODIFIED 2015 FORD F550 CHASSIS. ALTHOUGH THOR MODIFIED THE CHASSIS, REPLACED THE FRONT BUMPER AND QUARTER PANELS AND ADDED THE COACH BODY TO THE FRAME, THEY FAILED TO DO ANY ALIGNMENT PROCESS TO MAKE SURE THAT THE BODY AND THE FRONT WHEELS WERE PROPERLY ALIGNED. THIS FAILURE HAS LED TO SEVERE WEAR TO THE FRONT RIGHT TIRE CREATING A MAJOR SAFETY HAZARD. ON PAGE 121 OF THE OWNER'S MANUAL IT STATES THAT THE FRONT SUSPENSION AND STEERING SYSTEM WAS FACTORY ALIGNED PRIOR TO DELIVERY TO THE DEALERSHIP. HOWEVER, THE HAVE FAILED TO SUPPLY ANY DOCUMENTATION REGARDING THIS AND THE ANTIDOTAL INFORMATION FROM FORD AND OTHERS IS THAT THOR DOES NOT DO THE NEEDED ALIGNMENT AFTER SUCH A SEVERE MODIFICATION. WHILE THEY TRY TO PASS THIS OFF TO THE CONSUMER, THERE IS ONLY ONE SENTENCE REGARDING THIS IN A 151 PAGE MANUAL. ALTHOUGH I HAVE OWNED OTHER MOTOR HOMES PREVIOUSLY THE PROCESS OF LEARNING EVERYTHING ABOUT A NEW M
Mileage: 14,000
THE VEHICLE IS A MOTOR HOME MANUFACTURED BY THOR MOTOR COACH THAT THEY ADDED TO A MODIFIED 2015 FORD F550 CHASSIS. ALTHOUGH THOR MODIFIED THE CHASSIS, REPLACED THE FRONT BUMPER AND QUARTER PANELS AND ADDED THE COACH BODY TO THE FRAME, THEY FAILED TO DO ANY ALIGNMENT PROCESS TO MAKE SURE THAT THE BODY AND THE FRONT WHEELS WERE PROPERLY ALIGNED. THIS FAILURE HAS LED TO SEVERE WEAR TO THE FRONT RIGHT TIRE CREATING A MAJOR SAFETY HAZARD. ON PAGE 121 OF THE OWNER'S MANUAL IT STATES THAT THE FRONT SUSPENSION AND STEERING SYSTEM WAS FACTORY ALIGNED PRIOR TO DELIVERY TO THE DEALERSHIP. HOWEVER, THE HAVE FAILED TO SUPPLY ANY DOCUMENTATION REGARDING THIS AND THE ANTIDOTAL INFORMATION FROM FORD AND OTHERS IS THAT THOR DOES NOT DO THE NEEDED ALIGNMENT AFTER SUCH A SEVERE MODIFICATION. WHILE THEY TRY TO PASS THIS OFF TO THE CONSUMER, THERE IS ONLY ONE SENTENCE REGARDING THIS IN A 151 PAGE MANUAL. ALTHOUGH I HAVE OWNED OTHER MOTOR HOMES PREVIOUSLY THE PROCESS OF LEARNING EVERYTHING ABOUT A NEW M
Mileage: 14,000
THE VEHICLE IS A MOTOR HOME MANUFACTURED BY THOR MOTOR COACH THAT THEY ADDED TO A MODIFIED 2015 FORD F550 CHASSIS. ALTHOUGH THOR MODIFIED THE CHASSIS, REPLACED THE FRONT BUMPER AND QUARTER PANELS AND ADDED THE COACH BODY TO THE FRAME, THEY FAILED TO DO ANY ALIGNMENT PROCESS TO MAKE SURE THAT THE BODY AND THE FRONT WHEELS WERE PROPERLY ALIGNED. THIS FAILURE HAS LED TO SEVERE WEAR TO THE FRONT RIGHT TIRE CREATING A MAJOR SAFETY HAZARD. ON PAGE 121 OF THE OWNER'S MANUAL IT STATES THAT THE FRONT SUSPENSION AND STEERING SYSTEM WAS FACTORY ALIGNED PRIOR TO DELIVERY TO THE DEALERSHIP. HOWEVER, THE HAVE FAILED TO SUPPLY ANY DOCUMENTATION REGARDING THIS AND THE ANTIDOTAL INFORMATION FROM FORD AND OTHERS IS THAT THOR DOES NOT DO THE NEEDED ALIGNMENT AFTER SUCH A SEVERE MODIFICATION. WHILE THEY TRY TO PASS THIS OFF TO THE CONSUMER, THERE IS ONLY ONE SENTENCE REGARDING THIS IN A 151 PAGE MANUAL. ALTHOUGH I HAVE OWNED OTHER MOTOR HOMES PREVIOUSLY THE PROCESS OF LEARNING EVERYTHING ABOUT A NEW M
Mileage: 14,000
TL* THE CONTACT OWNS A 2015 FORD F-550 SD. WHILE DRIVING 60 MPH, THE VEHICLE LOST COMPRESSION TO THE ENGINE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE FAST ENOUGH TO ENTER THE HIGHWAY. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED WITHOUT WARNING. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 4,400.
Mileage: 4,400
TL* THE CONTACT OWNS A 2015 FORD F-550 SD. WHILE DRIVING APPROXIMATELY 30 MPH IN REVERSE, THE VEHICLE STALLED. THE VEHICLE HAD TO BE PUSHED INTO THE CONTACT'S DRIVEWAY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOUR TIMES, BUT THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE ALSO OCCURRED WHILE IN DRIVE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
Mileage: 25,000
Unintended Transmission Downshift and Rear Wheel Lock-up
Timing Belt Failure
Underbody shields detachment
B-Pillar Trim Detachment
Unintended Transmission Downshift and Rear Wheel Lock-up
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology - how this data is sourced, computed, and verified.