Total Complaints
9 filings
FORD F-550 · model year
2018 FORD F-550
9 NHTSA complaints, and 10 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2018FORDF-550 carries 9 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2018 F-550 is suspension with 2 filings, followed by steering (2) and air bags (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 10 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 177 investigation files overlapping the 2018 F-550, and 8 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
9
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
Complaints by Component
| Component | Count |
|---|---|
| SUSPENSION | 2 |
| STEERING | 2 |
| AIR BAGS | 1 |
| ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER | 1 |
| POWER TRAIN | 1 |
| STRUCTURE:FRAME AND MEMBERS | 1 |
| STRUCTURE:BODY | 1 |
Recalls (10)
19V39800029/05/2019
EQUIPMENT
LGE Coachworks, Inc. (LGE Coachworks) is recalling certain 2018-2019 Ford E-450, F-550, and Freightliner M2-based vehicles equipped with ASA Electronics Voyager back-up camera displays. The displays may unexpectedly revert back to the factory default settings which may cause the camera image to be
19V40100029/05/2019
EQUIPMENT
VCI Emergency Vehicle Specialists (VCI) is recalling certain 2017-2018 Ford F-550, 2014 E-350 and E-450, 2015 F-250 and F-450, 2016 E-450, 2017 E-350, F-450 and E-450, 2018 F-350, 2010 E-450, 2005-2006 E-450, 2009 E-450 and Chevrolet C4500-based Type I and Type III ambulances equipped with ASA Elect
19V25100028/03/2019
EXTERIOR LIGHTING:BRAKE LIGHTS
Fire Equipment Sales & Service (FES) is recalling one Super C Brush emergency vehicle and one Tanker emergency vehicle equipped with Whelen brake lights recalled under 18E-063. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been press
19V25400028/03/2019
EXTERIOR LIGHTING:BRAKE LIGHTS
Blanchat Mfg., Inc. (Blanchat) is recalling one 2018 B-27 Minuteman vehicle built on a Ford F-550 chassis and equipped with Whelen brake lights. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed.
19V23600026/03/2019
EXTERIOR LIGHTING:BRAKE LIGHTS
Excellance, Inc. (Excellance) is recalling certain 2018 Ambulances and Emergency Vehicles built on Ford E-350, E-450, F-650, F-550 4x4, Chevrolet G4500, G4500 Diesel, C3500, G3500, Freightliner M2, International 4300, and Dodge 4500 chassis and equipped with Whelen brake lights. Depending on the sp
18V89400018/12/2018
ENGINE
Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater. Water and contaminants may get into the block heater cable's splice connector causi
19V35800013/05/2019
EXTERIOR LIGHTING:BRAKE LIGHTS
Unruh Fire, Inc. (Unruh Fire) is recalling certain 2017-2018 Ford F-550-based fire trucks equipped with Whelen brake lights. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed.
19V41400005/06/2019
EQUIPMENT
Farber Specialty Vehicles (Farber) is recalling certain 2018 Ford F-550 vehicles equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The affected monitors may revert back to the factory default settings which can cause the camera image to be reversed.
19V34200003/05/2019
EXTERIOR LIGHTING:BRAKE LIGHTS
Taylor Made Ambulances is recalling certain 2017-2018 Ford E-350, F-450, E-450, F-550, and GMC G3500-based ambulances equipped with Whelen brake lights. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed.
19V26900003/04/2019
EXTERIOR LIGHTING:BRAKE LIGHTS
Weis Fire & Safety is recalling one 2018 Emergency vehicle built on a Ford F-550 4x4 Crew Cab chassis and equipped with Whelen brake lights recalled under 18E-063. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed.
Recent Complaints
20250211STRUCTURE:BODY
The contact owns a 2018 Ford F-550. The contact stated while the vehicle was parked, the contact stated that the frame was cracked between the bed and the cab. There were no warning lights illuminated. The vehicle was taken to a dealer where it was confirmed that the vehicle was previously repaired under a related unknown recall and declined to perform the recall repair on a second occasion. The dealer determined that the frame needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was not made aware of the failure. The failure mileage was approximately 73,000.
Mileage: 73,000
20240725STRUCTURE:FRAME AND MEMBERS
The contact owns a 2018 Ford F-550. The contact stated while driving approximately 10 MPH, the subframe suddenly fractured in half. The contact stated that the fracture occurred near the rear cabin of the vehicle. The vehicle was later towed from the scene. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 268,967.
Mileage: 268,967
20231117POWER TRAIN
The contact owns a 2018 Ford F-550. The contact stated while driving 65 MPH, the contact observed a humming sound coming from the rear-end of the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the ring and pinion needed to be replaced. The vehicle was then taken to a dealer where it was diagnosed that the ring and pinion needed to be replaced. The manufacturer was notified of the failure. The failure mileage was 26,000.
Mileage: 26,000
20230731ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER
The contact's company owns a 2018 Ford F-550. The contact stated while an employee was driving at 55 MPH, the service vehicle soon warning light illuminated intermittently. The contact took the vehicle to the local dealer, where it was diagnosed with needing the turbocharger to be replaced. The vehicle was repaired but experienced failure a second time on July 28, 2023. The contact took the vehicle back to the local dealer where it was diagnosed with needing the turbocharger to be replaced a second time. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was 66,265.
Mileage: 66,265
20210317SUSPENSION
TL* THE CONTACT OWNS A 2018 FORD F-550. THE CONTACT STATED WHILE DRIVING 45 MPH, THE VEHCILE STARTED TO SHAKE VIOLENTLY FROM FRONT END OF VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO HEARTLAND FORD (5979 WEST, US HWY 136, COVINGTON, IN 47932, (765)793-2233) WHERE IT WAS DIAGNOSED WITH NEEDING THE STEERING DAMPER, 3 BALL JOINTS, AND TRACK BAR TO BE REPLACED. THE VEHICLE WAS THEN TAKEN TO LAFAYETTE FORD (2051 SAGAMORE PKWY S, LAFAYETTE, IN 47905, (765) 447-9444) BUT WAS NOT DIAGNOSED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 17,000. ## VIN PASSED ## FORD F550 2018 ##
Mileage: 17,000
20210317STEERING
TL* THE CONTACT OWNS A 2018 FORD F-550. THE CONTACT STATED WHILE DRIVING 45 MPH, THE VEHCILE STARTED TO SHAKE VIOLENTLY FROM FRONT END OF VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO HEARTLAND FORD (5979 WEST, US HWY 136, COVINGTON, IN 47932, (765)793-2233) WHERE IT WAS DIAGNOSED WITH NEEDING THE STEERING DAMPER, 3 BALL JOINTS, AND TRACK BAR TO BE REPLACED. THE VEHICLE WAS THEN TAKEN TO LAFAYETTE FORD (2051 SAGAMORE PKWY S, LAFAYETTE, IN 47905, (765) 447-9444) BUT WAS NOT DIAGNOSED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 17,000. ## VIN PASSED ## FORD F550 2018 ##
Mileage: 17,000
20210120STEERING
TL* THE CONTACT OWNS A 2018 FORD F-550. THE CONTACT STATED THAT WHEN DRIVING THEIR VEHICLE, THE VEHICLE WOULD VEER LEFT OR RIGHT ON IT'S OWN WITHOUT WARNING. THE VEHICLE'S STEERING WOULD NOT BE ABLE TO STRAIGHTEN ITSELF. THE CONTACT TOOK THE VEHICLE TO THE DEALER (DORSCH FORD LINCOLN KIA 2641 EATON RD, GREEN BAY, WI 54311; (920) 469-3000) WHO REPLACED THE STEERING BOX, A FEW TIE RODS, AND A FEW WHEEL ALIGNMENTS. THE FAILURE STILL PERSIST. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000. ## VIN PASSED ## 2018 FORD F550 ##
Mileage: 14,000
20201006SUSPENSION
FRONT END VIOLENTLY SHAKES ON VEHICLE ABOVE 45MPH CITY AND HIGHWAY DRIVING. BEEN TO DEALER 2X FOR ISSUE WITH NO RESOLVE
Mileage: 38,550
20190805AIR BAGS
THE AIR BAG COVERING HAS FAILED ALONG THE SEAMS.*DT*JB *DT *TR
Mileage: 25,754
Compare 2018FORDF-550 to Similar Vehicles
NHTSA Investigations 8 Open
EA26001Engineering AnalysisOpen
Unintended Transmission Downshift and Rear Wheel Lock-up
PE25020Preliminary EvaluationOpen
Timing Belt Failure
DP25001Defect PetitionOpen
Underbody shields detachment
PE25007Preliminary EvaluationOpen
B-Pillar Trim Detachment
PE25002Preliminary EvaluationClosed
Unintended Transmission Downshift and Rear Wheel Lock-up
Frequently Asked Questions
How many complaints does the 2018 FORD F-550 have?▼
The 2018 FORD F-550 has 9 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
Are there any recalls for the 2018 FORD F-550?▼
Yes, the 2018 FORD F-550 has 10 recall(s). The most common affected component is EQUIPMENT. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2018 FORD F-550?▼
The most-complained component for the 2018 FORD F-550 is SUSPENSION with 2 complaints. Other frequently reported areas include STEERING and AIR BAGS.
Is the 2018 FORD F-550 safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.