2002 FORD F-350 SD

145 complaints filed with NHTSA.

145
Complaints
13
Crashes
8
Fires
8
Injuries
0
Deaths

Complaints by Component

ComponentCount
ENGINE AND ENGINE COOLING:ENGINE:DIESEL24
TIRES13
ELECTRICAL SYSTEM11
TIRES:TREAD/BELT9
FUEL SYSTEM, DIESEL8
ENGINE AND ENGINE COOLING8
ENGINE AND ENGINE COOLING:ENGINE7
TIRES:SIDEWALL5
STEERING5
UNKNOWN OR OTHER5
VEHICLE SPEED CONTROL5
POWER TRAIN:CLUTCH ASSEMBLY3
SEAT BELTS3
ENGINE3
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR2

Recalls (4)

07E10600017/12/2007

WHEELS:HUB

CERTAIN FEDERAL-MOGUL REPLACEMENT WHEEL HUB ASSEMBLIES WITH THE BRAND NAMES: NATIONAL, CARQUEST P/NOS. 515020, 515021, 515025, 515053, 515054, 515059, AND 515060, SHIPPED BETWEEN JANUARY 23, 2006, AND DECEMBER 20, 2007, SOLD FOR LIGHT DUTY AND MEDIUM DUTY TRUCKS. THE INBOARD RETENTION NUT USED TO M

09V39900013/10/2009

VEHICLE SPEED CONTROL

FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS

11V35200013/07/2011

EXTERIOR LIGHTING:TAIL LIGHTS

FORD IS RECALLING CERTAIN MODEL YEAR 2011 RANGER TRUCKS BUILT FROM JANUARY 25, 2011, THROUGH APRIL 25, 2011 AT THE TWIN CITIES ASSEMBLY PLANT, AND SERVICE PARTS DISTRIBUTED TO DEALERS FOR CERTAIN 2004 THROUGH 2011 MODEL YEAR RANGER TRUCKS, 2002 THROUGH 2005 MODEL YEAR EXCURSION VEHICLES, AND 2002 TH

07V55300005/12/2007

ENGINE AND ENGINE COOLING:ENGINE:DIESEL

ON CERTAIN HEAVY DUTY TRUCKS EQUIPPED WITH 7.3L DIESEL ENGINES, THE CAMSHAFT POSITION SENSOR LOCATED ON THE ENGINE OF THE VEHICLE MAY FUNCTION INTERMITTENTLY, POSSIBLY RESULTING IN AN ENGINE STALL.

Recent Complaints

20181206CrashENGINE

IMPROPER PROTECTION OF THE OIL PAN TO ELEMENTS CAUSES METAL PAN TO ROT PREMATURELY GEAR BOX FOR STEEERING NOT DESIGNED PROPERLY FOR THE WEIGHT CLASS OF TRUCK CONSTANTLY BREAKING CAUSING SLOPPY STEERING AND LOSS OF CONTROL 2 LEAF SPRINGS ON FRONT END ARE ONLY RATED TO A WEIGHT OF 1950LBS FOR A 1 TON TRUCK THAT WEIGHS ALMOST 9,000 POUNDS CAUSING SPRINGS TO BREAK OR WEAR PREMATURELY UNLESS YOU PAY FORD 2,000-5,000 DOLLARS TO OUR GRADE THE SUSPENSION

Mileage: 250,000

20181206CrashSTEERING

IMPROPER PROTECTION OF THE OIL PAN TO ELEMENTS CAUSES METAL PAN TO ROT PREMATURELY GEAR BOX FOR STEEERING NOT DESIGNED PROPERLY FOR THE WEIGHT CLASS OF TRUCK CONSTANTLY BREAKING CAUSING SLOPPY STEERING AND LOSS OF CONTROL 2 LEAF SPRINGS ON FRONT END ARE ONLY RATED TO A WEIGHT OF 1950LBS FOR A 1 TON TRUCK THAT WEIGHS ALMOST 9,000 POUNDS CAUSING SPRINGS TO BREAK OR WEAR PREMATURELY UNLESS YOU PAY FORD 2,000-5,000 DOLLARS TO OUR GRADE THE SUSPENSION

Mileage: 250,000

20181206CrashSUSPENSION

IMPROPER PROTECTION OF THE OIL PAN TO ELEMENTS CAUSES METAL PAN TO ROT PREMATURELY GEAR BOX FOR STEEERING NOT DESIGNED PROPERLY FOR THE WEIGHT CLASS OF TRUCK CONSTANTLY BREAKING CAUSING SLOPPY STEERING AND LOSS OF CONTROL 2 LEAF SPRINGS ON FRONT END ARE ONLY RATED TO A WEIGHT OF 1950LBS FOR A 1 TON TRUCK THAT WEIGHS ALMOST 9,000 POUNDS CAUSING SPRINGS TO BREAK OR WEAR PREMATURELY UNLESS YOU PAY FORD 2,000-5,000 DOLLARS TO OUR GRADE THE SUSPENSION

Mileage: 250,000

20140512CrashSTRUCTURE:BODY

LEFT FRONT TIRE THREAD SEPARATED WHILE TRAVELING NORTHBOUND ON I75 AT MILE MARKER 311. SEPARATION CAUSED TRUCK TO VEER LEFT INTO THE MEDIAN GUARD RAIL AT HIGH RATE OF SPEED AND CONTINUE ALONG GUARD RAIL UNTIL STOPPED. 911 CALLED WHICH BROUGHT EMS AND FHP. AAA CALLED WHICH BROUGHT WRECKER. DRIVER AND PASSENGER SHAKEN UP WITH PASSENGER BEING TRANSPORTED TO HOSPITAL BY EMS FOR HYPERTENSION/HIGH BLOOD PRESSURE. FHP FILED REPORT, CASE #FHPC140FF039496. WRECKER REMOVED TRUCK FRONT LEFT WHEEL/TIR

Mileage: 114,254

20140512CrashSTEERING

LEFT FRONT TIRE THREAD SEPARATED WHILE TRAVELING NORTHBOUND ON I75 AT MILE MARKER 311. SEPARATION CAUSED TRUCK TO VEER LEFT INTO THE MEDIAN GUARD RAIL AT HIGH RATE OF SPEED AND CONTINUE ALONG GUARD RAIL UNTIL STOPPED. 911 CALLED WHICH BROUGHT EMS AND FHP. AAA CALLED WHICH BROUGHT WRECKER. DRIVER AND PASSENGER SHAKEN UP WITH PASSENGER BEING TRANSPORTED TO HOSPITAL BY EMS FOR HYPERTENSION/HIGH BLOOD PRESSURE. FHP FILED REPORT, CASE #FHPC140FF039496. WRECKER REMOVED TRUCK FRONT LEFT WHEEL/TIR

Mileage: 114,254

20140512CrashWHEELS

LEFT FRONT TIRE THREAD SEPARATED WHILE TRAVELING NORTHBOUND ON I75 AT MILE MARKER 311. SEPARATION CAUSED TRUCK TO VEER LEFT INTO THE MEDIAN GUARD RAIL AT HIGH RATE OF SPEED AND CONTINUE ALONG GUARD RAIL UNTIL STOPPED. 911 CALLED WHICH BROUGHT EMS AND FHP. AAA CALLED WHICH BROUGHT WRECKER. DRIVER AND PASSENGER SHAKEN UP WITH PASSENGER BEING TRANSPORTED TO HOSPITAL BY EMS FOR HYPERTENSION/HIGH BLOOD PRESSURE. FHP FILED REPORT, CASE #FHPC140FF039496. WRECKER REMOVED TRUCK FRONT LEFT WHEEL/TIR

Mileage: 114,254

20130325FireENGINE

TL* THE CONTACT OWNS A 2002 FORD F-350 SD. THE CONTACT STATED THAT HE PLUGGED AN ENGINE BLOCK WARMER UP FOR APPROXIMATELY 1.5 HOURS. THE CONTACT LATER HEARD A LOUD EXPLOSION AND FOUND THAT THE VEHICLE CAUGHT ON FIRE. THE POLICE AND FIRE DEPARTMENT WERE CONTACTED. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC AND THEY DEEMED THE VEHICLE DESTROYED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE TO THE CONTACT. THE FAILURE AND CURRENT MILEAGES WAS APPROXIMATELY 150,000. *TR

Mileage: 150,000

20110507FireELECTRICAL SYSTEM

I HAVE A 2002 F350 FORD TRUCK, I WAS DRIVING ALONG WHEN I HEARD THIS BIG POP NOISE WITH SHAKING I STOP AND SMELLED GAS ,I SHUT IT OFF OPEN THE HOOD AND THE MOTOR WAS STARTING TO CATCH ON FIRE,NEEDLESS TO SAY THE SPARK PLUG BLEW OUT HIT THE COIL AND FUEL LINE WHICH RUPTURED IT AND CAUSED THE FIRE. IF THIS HAD BEEN MY WIFE OR ONE OF MY KIDS DRIVING IT THEY MIGHT HAVE BEEN KILLED. I THINK FORD SHOULD STEP UP AND RECALL THERE PROBLEMS THAT THEY NO THEY HAVE AND FIX THEM BEFORE SOMEBODY GETS HURT OR

Mileage: 160,000

20110222FireENGINE AND ENGINE COOLING

TL* THE CONTACT OWNS A 2002 FORD F350 SUPERDUTY. THE CONTACT STATED THAT THE VEHICLE WOULD STALL INTERMITTENTLY AND WHEN THAT FAILURE OCCURRED, HE WOULD NOTICE SMOKE COMING FROM THE ENGINE. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 164,000 AND THE FAILURE MILEAGE WAS 160,000.

Mileage: 160,000

20090312CrashAIR BAGS

TL*THE CONTACT OWNS A 2002 FORD F-350 SD. WHILE DRIVING BETWEEN 60-70 MPH ON NORMAL ROAD CONDITIONS, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE VEHICLE VIBRATED VIOLENTLY. THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR REPAIR. ON TWO SEPARATE OCCASIONS, THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER FOR THE IDENTICAL FAILURE, BUT WITH NO RESOLUTIONS. RECENTLY,

Mileage: 140,000

20090312CrashUNKNOWN OR OTHER

TL*THE CONTACT OWNS A 2002 FORD F-350 SD. WHILE DRIVING BETWEEN 60-70 MPH ON NORMAL ROAD CONDITIONS, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE VEHICLE VIBRATED VIOLENTLY. THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR REPAIR. ON TWO SEPARATE OCCASIONS, THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER FOR THE IDENTICAL FAILURE, BUT WITH NO RESOLUTIONS. RECENTLY,

Mileage: 140,000

20080819TIRES

TL*THE CONTACT OWNS A 2002 FORD F350 SUPER DUTY. THE VEHICLE HAS FIRESTONE LT26575R16 TIRES. WHILE DRIVING APPROXIMATELY 70 MPH, THE FRONT DRIVER'S SIDE TIRE EXPLODED AND SHATTERED INTO PIECES WITHOUT WARNING. THE DRIVER WAS INJURED AND A POLICE REPORT WAS FILED. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 154,000.

Mileage: 154,000

20080814FireENGINE AND ENGINE COOLING:ENGINE:DIESEL

2002 FORD F350 SUPER DUTY QUAD CAB LE 7.3L DIESEL PARKED IN MY BACK YARD WITH THE ENGINE BLOCK HEATER PLUGGED IN. I HEARD AN EXPLOSION AND LOOKED OUT THE WINDOW. MY TRUCK WAS BURNING FROM UNDER THE HOOD. THE WHOLE FRONT END WAS ON FIRE. THE GRILL, BUMPER RUBBER, HEADLIGHTS AND INTERCOOLER BURNED AWAY. WHEN THE FIRE DEPARTMENT FINALLY PUT IT OUT YOU COULD SEE THAT ALL THE RUBBER, PLASTIC, WIRING AND BATTERIES WERE COMPLETELY BURNED AWAY. *TR

Mileage: 43,000

20080527CrashVEHICLE SPEED CONTROL

OUR 2002 F-350 CRUISE CONTROL ENGAGED ITSELF AND WENT TO FULL THROTTLE WHILE WE WERE STOPPED. A FOUR CAR FENDER BENDER WAS THE RESULT. HAD THIS HAPPENED AT HIGHER SPEED, IT COULD HAVE BEEN CONSIDERABLY MORE SERIOUS. THE CRUISE CONTROL TOOK OVER CONTROL OF THE VEHICLE!! *TR

Mileage: 185,992

20080323FireENGINE AND ENGINE COOLING

ON THE MORNING OF SATURDAY MARCH 22, 2008. MY 2002 FORD F350 SUPER DUTY ENGINE CAUGHT ON FIRE WHILE SITTING IN MY DRIVEWAY. IT WAS SITTING FOR ROUGHLY 10 HRS. WHEN IT STARTED ON FIRE. VEHICLE IS DESTROYED AND DID SOME DAMAGE TO MY HOUSE, BUT THANKFULLY NO ONE WAS HURT. *TR

Mileage: 60,000

20080306FireELECTRICAL SYSTEM

MY FORD F350 SUPERDUTY QUAD CAB LARIAT LE DIESEL HAD BEEN SITTING IN MY BACK YARD FOR ABOUT 5 HOURS WITH THE BLOCK HEATER PLUGGED IN. I HEARD AN EXPLOSION AND LOOKED OUT THE WINDOW. THE FRONT OF MY TRUCK WAS ON FIRE. THE FIRE CONSUMED THE INTERCOOLER, AIR CONDITIONER EVAPORATOR AND ALL THE HEADLIGHTS, GRILL, RUBBER ON THE BUMPER AND ALL PLASTIC, RUBBER PARTS, WIRING, HOSES UNDER THE HOOD INCLUDING BOTH BATTERIES. *TR

Mileage: 43,000

20071003FireELECTRICAL SYSTEM:WIRING

TL*THE CONTACT OWNS A 2002 FORD F350 SUPER DUTY. THE CONTACT STATED THAT SMOKE AND FLAMES BILLOWED FROM THE HOOD OF THE VEHICLE. THE WIRING FROM THE ALTERNATOR WAS COMPLETELY BURNT. THE DEALER STATED THAT THE WIRING FAILED AND THEY MADE REPAIRS, HOWEVER, THE FIRE RECURRED. THE CURRENT AND FAILURE MILEAGES WERE 80,000. *UPDATED 12/12/07 *BF

Mileage: 80,000

20070123FireELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD

DIESEL TRUCK- PLUGGED IN AT NIGHT, FACTORY WIRING FAULTY AND CAUSED TRUCK TO CATCH FIRE TRUCK WAS TOTALED. *JB

Mileage: 73,000

20040220CrashFUEL SYSTEM, OTHER:DELIVERY

ACCELERATOR PEDAL JUST QUIT WORKING, BOTH ON TAKE OFF AND STEADY MPH GOING DOWN THE ROAD. THIS TIME IT QUIT JUST AFTER TAKING OFF FROM A RED LIGHT AND A MINI VAN REARENDED US. HAD TO HAVE A WRECKER LIFT THE MINI VAN OFF OUR TRAILER HITCH. NO DAMAGE TO US BUT PLENTY TO THE MINI VAN. I HAD A SORE LOWER BACK FOR ALMOST A WEEK!! HE DID NOT WANT A POLICE REPORT AS HE DID NOT HAVE INSURANCE. WE HAVE HAD THIS VEHICLE TO DIMENSION WEST FORD IN FORT WAYNE 5 TIMES, FOR WELL OVER 3 WEEKS OF DOWN TIME WIT

Mileage: 35,000

20040102CrashPOWER TRAIN:AXLE HUBS

2002 FORD SUPER DUTY POWERSTROKE DIESELS WITH 4 WHEEL DRIVE. THE 4 WHEEL DRIVE SYSTEM ON THESE TRUCKS IS CALLED, "ELECTONIC SHIFT ON THE FLY" ... THERE IS A DASH MOUNTED KNOB ON THE DASH. THE NOB HAS WRITTEN, "4X2"-4X4 AND 4X4 LO". THIS PAST SNOW STORM IN NORTHERN NEVADA HAD CHAINS OR SNOW TIRE RESTRICTIONS. SO, ON MY WAY TO WORK I TURNED THE DASH KNOB FROM 4X2 TO "4X4. THE 4X4 SYSTEM LIGHT ON THE DASH LIT UP AND THE TRUCK WENT INTO 4 WHEEL DRIVE. SHORTLY AFTER DRIVING AND PROCEEDING FROM A "STO

Mileage: 1