Total Complaints
42 filings
FORD F-150 HYBRID · model year
42 NHTSA complaints, 6 crash reports for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2024FORDF-150 HYBRID carries 42 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 6 crashes, 0 fires, 2 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2024 F-150 HYBRID is electrical system with 7 filings, followed by power train (6) and engine (5). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 177 investigation files overlapping the 2024 F-150 HYBRID, and 8 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
42 filings
Crashes Reported
6 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM | 7 |
| POWER TRAIN | 6 |
| ENGINE | 5 |
| FUEL/PROPULSION SYSTEM | 4 |
| SERVICE BRAKES | 2 |
| VEHICLE SPEED CONTROL | 2 |
| EXTERIOR LIGHTING | 2 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 2 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 2 |
| VISIBILITY | 1 |
| EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT | 1 |
| ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER:SENSOR/SENDING UNIT | 1 |
| LANE DEPARTURE: WARNING | 1 |
| SEATS | 1 |
| LANE DEPARTURE: BLIND SPOT DETECTION | 1 |
The contact owns a 2024 Ford F-150 Hybrid. The contact stated that while driving 45 MPH and depressing the brake pedal, the vehicle unintendedly accelerated to 85 MPH. The contact continuously depressed the brake pedal until the vehicle decelerated. The contact stated that the failure recurred after releasing the brake pedal, which required the contact to continuously depress the brake pedal until the vehicle decelerated. The message "Brake Reduction" was displayed. The contact pulled over to the side of the road. The contact stated that upon turning off and restarting the vehicle, the vehicle operated as intended. Additionally, the contact stated that the interior eye-tracking camera had failed to register the driver's presence in the vehicle intermittently, causing the vehicle to slam on the brakes while driving 70 MPH. The contact stated that the Lane Keeping System (LKS) occasionally prompted the driver to keep hands on the steering wheel while the driver's hand were already on the
Mileage: 80
The contact owns a 2024 Ford F-150 Hybrid. The contact stated that while driving 45 MPH and depressing the brake pedal, the vehicle unintendedly accelerated to 85 MPH. The contact continuously depressed the brake pedal until the vehicle decelerated. The contact stated that the failure recurred after releasing the brake pedal, which required the contact to continuously depress the brake pedal until the vehicle decelerated. The message "Brake Reduction" was displayed. The contact pulled over to the side of the road. The contact stated that upon turning off and restarting the vehicle, the vehicle operated as intended. Additionally, the contact stated that the interior eye-tracking camera had failed to register the driver's presence in the vehicle intermittently, causing the vehicle to slam on the brakes while driving 70 MPH. The contact stated that the Lane Keeping System (LKS) occasionally prompted the driver to keep hands on the steering wheel while the driver's hand were already on the
Mileage: 80
The contact owns a 2024 Ford F-150 Hybrid. The contact stated that while driving 45 MPH and depressing the brake pedal, the vehicle unintendedly accelerated to 85 MPH. The contact continuously depressed the brake pedal until the vehicle decelerated. The contact stated that the failure recurred after releasing the brake pedal, which required the contact to continuously depress the brake pedal until the vehicle decelerated. The message "Brake Reduction" was displayed. The contact pulled over to the side of the road. The contact stated that upon turning off and restarting the vehicle, the vehicle operated as intended. Additionally, the contact stated that the interior eye-tracking camera had failed to register the driver's presence in the vehicle intermittently, causing the vehicle to slam on the brakes while driving 70 MPH. The contact stated that the Lane Keeping System (LKS) occasionally prompted the driver to keep hands on the steering wheel while the driver's hand were already on the
Mileage: 80
A Powertrain Malfunction/Reduced Power light showed up on my 2024 Ford F150 4x4 (9700 miles) [XXX] and again [XXX] and several other times including today. I immediately took it to Ford of Columbia in Columbia TN, and the diagnoses that there was an issue with the Gear Shift Lever Module (Part #RL3Z7210AD) and it was ordered. I did a follow-up with Ford of Columbia Sept on Sept 16, 2025 and said the part was still on backorder and may arrive by the end of the Sept. The code clears itself after setting for a short time, but when idling or driving at low, medium or high speed, the light on the dash (shape of a Wrench) comes on. I have not yet lost power as this Issue occurs, but the Dealer, both Ford of Columbia (TN) and Reiselman Ford in Dickson (TN) said not to drive it long distances as the Truck could lose power causing an accident or stranding us on the road. Evidently, both dealerships have indicated that Ford Manufacturing or the Gear Shift Lever module are trying to come up wit
The vehicle based in this report is a 2024 Ford F-150 Platinum with a Power Boost drivetrain, which is a hybrid system. I purchased this vehicle new in December of 2024 from Dewey Ford in Ankeny, IA and it has accumulated approximately 6,000 miles on the vehicle. I have been expeiriencing probems starting at around 900 miles on the vehicle. The issue is that the vehicle experiences a significant surge just before stopping. This occurs when the vehicle is operating on electric drive and before coming to a stop, the gasoline engine will engage at a high RPM. The result is that it creates a surge or bump in the vehicle drivetrain and without your foot securely on the brake it would push you into an instersection, potentially impacting other vehicles. The issue is intermittent and varies in severity which is also a concern as you never know when it will occur. On three three seperate occasions I took the vehicle to the selling dealer and I keep being told this is normal operation. Aft
The contact owns a 2024 Ford F-150. The contact stated that while the vehicle was parked and occupied, while attempting to shift from reverse to drive, the gear shifter remained stuck in drive or reverse. The contact stated that while researching online, the contact learned to disconnect the battery and allowed the vehicle to cool down, reconnect the battery, and once the battery was reconnected, the transmission independently shifted into park. The contact stated that while his son was at a complete stop, the vehicle was turned off and restarted and operated as intended. The contactâs son returned to the residence and turned off the vehicle without shifting into park(P), and the transmission independently locked while the gear shifter was in drive. The vehicle was not taken to the dealer or independent mechanic to be diagnosed. However, the dealer informed the contact that the issue was normal and offered no assistance. The vehicle was not repaired. The manufacturer was not notified
Mileage: 17,510
The truck went full throttle on its own hitting another vehicle with injures. Had to turn the truck to stop the engine stuck in full throttle.
Involved in total loss of truck and trailer April 11. 2025 by possible rear axle bolts breaking while hauling a trailer causing loss of control, violent trailer sway, difficulty braking and steering resulting in a wreck. We were towing our RV trailer when the wreck happened. We were lucky to be able to walk away because the trailer ended up on its right side and the truck on its roof. If this happens to other drivers injuries or fatalities are possible. Ford issued a safety recall August 2025. We were not aware of the possibility of the axle bolts breaking until the safety recall letter was received August 25, 2025. When the wreck accrued there were no prior symptoms of a problem. A walk around inspection was done minutes before the wreck.
Front panel of the sunroof randomly shattered after closing the door to enter. The truck was in park. Ford says it mustâve been a rock or damage to it since glass doesnât randomly shatter but there wasnât any. Truck is less than a year old and 10,000 miles. Truck is currently at the dealership while I figure out options/warranties. Dealer initially said warranty only covers defects, not glass. Coincidentally, there was a recall notice for area near sunroof but Ford/Dealer say it has no correlation.
The contact owns a 2024 Ford F-150. The contact stated that while driving at various speeds, the blind spot detector alert system stopped functioning on the driver's and passengerâs side. The contact stated that the vehicle was taken to a dealer who advised that there was water inside the rear driver's side taillight through a hairline fracture and was causing the short circuit of the feature. The contact stated that there were two cracks, and one crack was showing on the surface of the taillight assembly, and the other crack was forming on the inside of the assembly. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 18,000.
Mileage: 18,000
I am submitting a formal safety complaint regarding a known but unresolved software defect affecting the oil life monitoring system in the 2024 Ford F-150 (non-Lightning models). Ford has internally acknowledged the issue in Technical Service Bulletin (TSB) 25-2331, dated July 18, 2025, but has not issued a recall or public notification to affected owners. Summary of the Defect: The vehicle's instrument panel cluster (IPC) reduces the reported oil life to 0% in less than 1,000 miles, even under normal driving conditions. Ford attributes this to flawed software logic in the IPC module. The oil life monitor is a critical engine maintenance indicator relied upon by vehicle owners to prevent premature wear or catastrophic engine failure. Faulty or misleading oil diagnostics can result in: Drivers disregarding future oil life warnings, assuming they are incorrect Operators running engines with degraded oil beyond safe limits Loss of trust in onboard diagnostics, affecting broader vehi
I am submitting a formal safety complaint regarding a known but unresolved software defect affecting the oil life monitoring system in the 2024 Ford F-150 (non-Lightning models). Ford has internally acknowledged the issue in Technical Service Bulletin (TSB) 25-2331, dated July 18, 2025, but has not issued a recall or public notification to affected owners. Summary of the Defect: The vehicle's instrument panel cluster (IPC) reduces the reported oil life to 0% in less than 1,000 miles, even under normal driving conditions. Ford attributes this to flawed software logic in the IPC module. The oil life monitor is a critical engine maintenance indicator relied upon by vehicle owners to prevent premature wear or catastrophic engine failure. Faulty or misleading oil diagnostics can result in: Drivers disregarding future oil life warnings, assuming they are incorrect Operators running engines with degraded oil beyond safe limits Loss of trust in onboard diagnostics, affecting broader vehi
I am submitting a formal safety complaint regarding a known but unresolved software defect affecting the oil life monitoring system in the 2024 Ford F-150 (non-Lightning models). Ford has internally acknowledged the issue in Technical Service Bulletin (TSB) 25-2331, dated July 18, 2025, but has not issued a recall or public notification to affected owners. Summary of the Defect: The vehicle's instrument panel cluster (IPC) reduces the reported oil life to 0% in less than 1,000 miles, even under normal driving conditions. Ford attributes this to flawed software logic in the IPC module. The oil life monitor is a critical engine maintenance indicator relied upon by vehicle owners to prevent premature wear or catastrophic engine failure. Faulty or misleading oil diagnostics can result in: Drivers disregarding future oil life warnings, assuming they are incorrect Operators running engines with degraded oil beyond safe limits Loss of trust in onboard diagnostics, affecting broader vehi
The contact owns a 2024 Ford F-150. The contact stated that while driving at an undisclosed speed, the oil change warning light illuminated. The service warning light was reset but the issue became a regular occurrence. The vehicle was taken to the dealer, and the contact was informed that the service light needed to be reset each time the light became illuminated. The vehicle was not repaired. The manufacturer was notified of the issue, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 10,000.
Mileage: 10,000
The vehicle lost both cruise control functions (adaptive and normal) during the drive and will only reset to normal cruise control after shutting off vehicle and restarting it. Then it will only work on normal cruise control temporarily.
Only while towing trailers (ours were under 3500 lbs) the vehicle stutters and shakes that replicates transmission shifting or brakes surging on and off. Tried towing another trailer and it reacted the same way. Neither trailer have electrical brakes and were both connected to a four flat wiring. Most vibrations were above 45mph.
On [XXX], at approximately [XX], a deer unexpectedly ran out from the side of the road and struck the side of my vehicle. The deer ran out from a tree line that backs up to a neighborhood adjacent to [XXX] The deer was to the left, and the A-Pillar blocked the view of the deer, which was traveling at relatively the same speed as the truck, which kept the deer in the blind spot until impact. Despite the impact, the crash avoidance system did not detect the animal, did not initiate braking, and did not provide any audible or visual alerts that an accident had occurred. The truck continued moving forward until I manually applied the brakes. The deer was relatively similar in size to a teenager, and all though the vehicle is not designed to detect animals, it is still concerning it did not even register the deer, did not do any evasive steering, did not apply brakes when the accident occurred, and did not even notify me of the accident before, during, or post crash event. With the advert
On [XXX], at approximately [XX], a deer unexpectedly ran out from the side of the road and struck the side of my vehicle. The deer ran out from a tree line that backs up to a neighborhood adjacent to [XXX] The deer was to the left, and the A-Pillar blocked the view of the deer, which was traveling at relatively the same speed as the truck, which kept the deer in the blind spot until impact. Despite the impact, the crash avoidance system did not detect the animal, did not initiate braking, and did not provide any audible or visual alerts that an accident had occurred. The truck continued moving forward until I manually applied the brakes. The deer was relatively similar in size to a teenager, and all though the vehicle is not designed to detect animals, it is still concerning it did not even register the deer, did not do any evasive steering, did not apply brakes when the accident occurred, and did not even notify me of the accident before, during, or post crash event. With the advert
On [XXX], at approximately [XX], a deer unexpectedly ran out from the side of the road and struck the side of my vehicle. The deer ran out from a tree line that backs up to a neighborhood adjacent to [XXX] The deer was to the left, and the A-Pillar blocked the view of the deer, which was traveling at relatively the same speed as the truck, which kept the deer in the blind spot until impact. Despite the impact, the crash avoidance system did not detect the animal, did not initiate braking, and did not provide any audible or visual alerts that an accident had occurred. The truck continued moving forward until I manually applied the brakes. The deer was relatively similar in size to a teenager, and all though the vehicle is not designed to detect animals, it is still concerning it did not even register the deer, did not do any evasive steering, did not apply brakes when the accident occurred, and did not even notify me of the accident before, during, or post crash event. With the advert
See attached document for complaint.
Unintended Transmission Downshift and Rear Wheel Lock-up
Timing Belt Failure
Underbody shields detachment
B-Pillar Trim Detachment
Unintended Transmission Downshift and Rear Wheel Lock-up
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.