Total Complaints
3 filings
FORD EXPLORER HYBRID · model year
2023 FORD EXPLORER HYBRID
3 NHTSA complaints, 3 crash reports. A VIN lookup is required to determine whether a specific vehicle has an unrepaired recall.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2023FORDEXPLORER HYBRID carries 3 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 3 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
The most frequently selected component label in reports for the 2023 EXPLORER HYBRID is forward collision avoidance: adaptive cruise control with 1 filings, followed by forward collision avoidance: automatic emergency braking (1) and back over prevention: warnings (1). Complaint categories reflect owner reports and intake categorization; they do not establish a defect pattern or cause.
NHTSA currently has 179 investigation files overlapping the 2023 EXPLORER HYBRID, and 6 remain open. Owners comparing this cohort against neighboring years should read the complaint-by-year trend as report volume, not a causal diagnosis. Use the related-complaint feed and the official recall lookup when researching a specific vehicle.
3
Complaints
3
Crashes
0
Fires
0
Injuries
0
Deaths
Crashes Reported
3 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
Complaints by Component
| Component | Count |
|---|---|
| FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL | 1 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 1 |
| BACK OVER PREVENTION: WARNINGS | 1 |
Recent Complaints
20240227CrashFORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Vehicle was within 3 feet of curb in our parking space at home. Vehicle suddenly surged forward and crashed into our building. This happened October 20,2023. the Vehicle has been in the shop since October 21,2013. Statefarm Insurance paid for investigation in the the black box. Investigation yielded no conclusive results. Upon further investigation the vehicle surged for the investigator as well. Which led to the problem with the wire harness and the accelerator being identified.
20240227CrashFORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Vehicle was within 3 feet of curb in our parking space at home. Vehicle suddenly surged forward and crashed into our building. This happened October 20,2023. the Vehicle has been in the shop since October 21,2013. Statefarm Insurance paid for investigation in the the black box. Investigation yielded no conclusive results. Upon further investigation the vehicle surged for the investigator as well. Which led to the problem with the wire harness and the accelerator being identified.
20240227CrashBACK OVER PREVENTION: WARNINGS
Vehicle was within 3 feet of curb in our parking space at home. Vehicle suddenly surged forward and crashed into our building. This happened October 20,2023. the Vehicle has been in the shop since October 21,2013. Statefarm Insurance paid for investigation in the the black box. Investigation yielded no conclusive results. Upon further investigation the vehicle surged for the investigator as well. Which led to the problem with the wire harness and the accelerator being identified.
Compare 2023FORDEXPLORER HYBRID to Similar Vehicles
NHTSA Investigations 6 Open
EA26004Engineering AnalysisOpen
Timing Belt Failure
DP26004Defect PetitionOpen
Anti-lock brake system (ABS) Malfunction Indicator Lamp (MIL) illuminated
EA26001Engineering AnalysisOpen
Unintended Transmission Downshift and Rear Wheel Lock-up
PE25020Preliminary EvaluationClosed
Timing Belt Failure
DP25001Defect PetitionClosed
Underbody shields detachment
Frequently Asked Questions
How many complaints does the 2023 FORD EXPLORER HYBRID have?▼
The 2023 FORD EXPLORER HYBRID has 3 NHTSA complaints, 3 crashes, 0 fires, 0 injuries, and 0 deaths reported.
What are the most common problems with the 2023 FORD EXPLORER HYBRID?▼
The most-complained component for the 2023 FORD EXPLORER HYBRID is FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL with 1 complaints. Other frequently reported areas include FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING and BACK OVER PREVENTION: WARNINGS.
Is the 2023 FORD EXPLORER HYBRID safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data vintage: August 2026. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Every figure on PlainCars is rendered directly from NHTSA complaint and safety data, no number is typed in by an editor. This year-specific record is rendered from NHTSA ODI, recall, and NCAP rows for the 2023 FORD EXPLORER HYBRID; no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of August 2026.
Read our methodology - how this data is sourced, computed, and verified.