2021 FORD EXPLORER HYBRID

POWER TRAIN:AXLE ASSEMBLY

Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer Police FHEV, Explorer Police 3.3L, and 2020-2022 Explorer 2.3L RWD, 3.0L PHEV, 3.3L FHEV, and 3.0L ST GAS vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.

The contact owns a 2021 Ford Explorer Hybrid. The contact stated that after restarting the vehicle, there was a burning odor present. The message "Pull Over Possible Powertrain Damage" was displayed. The vehicle was towed to the local dealer who determined that the high voltage junction box had overheated and was burned. The high voltage junction box and high voltage junction box wiring harness were replaced, and the vehicle was repaired. The manufacturer was notified of the failure and indicated that the VIN was not included in the NHTSA Campaign Number: 23V626000 (Electrical System). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 96,147.

Mileage: 96,147

A Police Officer's Ford Explorer Interceptor Hybrid SUV while driving had a vehicle malfunction where the rear wheels began to wobble/vibrate and while driving in a straight line with front wheels facing straight caused the vehicle to fishtail out of the control (loss of control to the rear wheels) and slam into a tree at approximately 50mph injuring the officer. Officer's injuries were broken left leg and two knee fractures. Upon further research, this incident may have been caused by the "rear bolt" fracture issue Ford is having with these specific Ford Explorers. This specific vehicle is under recall per the VIN. The Officer's safety was put at risk because the vehicle was most likely not recalled and fixed per the recall. The vehicle has not been inspected by manufacturer or any qualified/certified individual. No other issues or symptoms were present prior to this incident. The vehicle is available for inspection upon request with the BART Police Department in Oakland, CA.

A Police Officer's Ford Explorer Interceptor Hybrid SUV while driving had a vehicle malfunction where the rear wheels began to wobble/vibrate and while driving in a straight line with front wheels facing straight caused the vehicle to fishtail out of the control (loss of control to the rear wheels) and slam into a tree at approximately 50mph injuring the officer. Officer's injuries were broken left leg and two knee fractures. Upon further research, this incident may have been caused by the "rear bolt" fracture issue Ford is having with these specific Ford Explorers. This specific vehicle is under recall per the VIN. The Officer's safety was put at risk because the vehicle was most likely not recalled and fixed per the recall. The vehicle has not been inspected by manufacturer or any qualified/certified individual. No other issues or symptoms were present prior to this incident. The vehicle is available for inspection upon request with the BART Police Department in Oakland, CA.

A Police Officer's Ford Explorer Interceptor Hybrid SUV while driving had a vehicle malfunction where the rear wheels began to wobble/vibrate and while driving in a straight line with front wheels facing straight caused the vehicle to fishtail out of the control (loss of control to the rear wheels) and slam into a tree at approximately 50mph injuring the officer. Officer's injuries were broken left leg and two knee fractures. Upon further research, this incident may have been caused by the "rear bolt" fracture issue Ford is having with these specific Ford Explorers. This specific vehicle is under recall per the VIN. The Officer's safety was put at risk because the vehicle was most likely not recalled and fixed per the recall. The vehicle has not been inspected by manufacturer or any qualified/certified individual. No other issues or symptoms were present prior to this incident. The vehicle is available for inspection upon request with the BART Police Department in Oakland, CA.

I was making a slow speed u-turn to stop a speeding motorist. As I came out of the u-turn, the wheel did not come back to center and I continued the turn going up a curb and striking a chain link fence. When I realized what was occurring, I manually began to turn the steering wheel to the right to get back on the roadway. There is patrol car dash cam footage of this collision. Police report# 23-688.

The contact owns a 2021 Ford Explorer Hybrid. The contact stated that while driving at various speeds, the electronic "lift gate ajar" warning was activated; however, the liftgate was not open. The vehicle was taken to the local dealer who adjusted the liftgate striker, and the failure was remedied; however, the failure reoccurred. Additionally, while driving at speeds between 5 - 20 MPH, the vehicle started jerking and vibrating with the RPM’s extremely elevated. The vehicle was taken to the local dealer, but the cause of the failure was not identified. The dealer indicated that the jerking and vibration were normal for a hybrid vehicle. The manufacturer was notified of the failure. The failure mileage was 22,000.

Mileage: 22,000

The contact owns a 2021 Ford Explorer Hybrid. The contact stated that while driving at various speeds, the electronic "lift gate ajar" warning was activated; however, the liftgate was not open. The vehicle was taken to the local dealer who adjusted the liftgate striker, and the failure was remedied; however, the failure reoccurred. Additionally, while driving at speeds between 5 - 20 MPH, the vehicle started jerking and vibrating with the RPM’s extremely elevated. The vehicle was taken to the local dealer, but the cause of the failure was not identified. The dealer indicated that the jerking and vibration were normal for a hybrid vehicle. The manufacturer was notified of the failure. The failure mileage was 22,000.

Mileage: 22,000