Total Complaints
78 filings
FORD EXPEDITION · model year
78 NHTSA complaints, 7 crash reports, and 6 active recalls for this specific cohort.
NHTSA overall rating
5 / 5 ★
New Car Assessment Program
The 2023FORDEXPEDITION carries 78 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 7 crashes, 7 fires, 3 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 5/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2023 EXPEDITION is electrical system with 13 filings, followed by power train (10) and unknown or other (7). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 6 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle, the full NHTSA campaign numbers are listed below.
NHTSA currently has 4 investigation files overlapping the 2023 EXPEDITION. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page, a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
78 filings
Crashes Reported
7 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM | 13 |
| POWER TRAIN | 10 |
| UNKNOWN OR OTHER | 7 |
| VEHICLE SPEED CONTROL | 6 |
| ENGINE | 5 |
| SERVICE BRAKES | 4 |
| SUSPENSION | 3 |
| VISIBILITY:SUN/MOON ROOF ASSEMBLY | 3 |
| FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL | 3 |
| FUEL/PROPULSION SYSTEM | 3 |
| VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR | 2 |
| SEAT BELTS | 2 |
| FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP | 1 |
| LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK | 1 |
| STEERING | 1 |
POWER TRAIN:AXLE ASSEMBLY
Ford Motor Company (Ford) is recalling certain 2023 F-150, Expedition, and Lincoln Navigator vehicles. The front axle pinion may not have been heat-treated, which can cause it to fracture.
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
Ford Motor Company (Ford) is recalling certain 2021-2026 F-150, 2022-2026 F-250 SD, F-350 SD, F-450 SD, F-550 SD, Maverick, 2024-2026 Ranger, 2023-2026 F-600 SD, 2022-2027 Lincoln Navigator, Expedition, and 2026 E-Transit vehicles. When towing a trailer, the integrated trailer module (ITRM) may lose
BACK OVER PREVENTION:SOFTWARE
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicle
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Ford Motor Company (Ford) is recalling certain 2018-2023 Expedition and Lincoln Navigator vehicles equipped with third-row seating; and 2019-2023 F-Super Duty F-250, F-350, F-450, and F-550 SuperCab vehicles. The owner's manual does not include instructions for adjusting or removing certain head re
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Ford Motor Company (Ford) is recalling certain 2022-2024 Navigator and Expedition vehicles. The front brake lines may contact the engine air cleaner outlet pipe and become damaged, possibly resulting in a brake fluid leak and reduced brake function.
EQUIPMENT:OTHER:LABELS
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requiremen
The contact owns a 2023 Ford Expedition. The contact stated that upon opening the front driver's side door, the contact became aware that the door hinges were fractured. The failure also occurred on the lower part of the front passenger's side door. The dealer was contacted, and the contact sent a picture of the failure to the dealer. The vehicle was not yet diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 62,305.
Mileage: 62,305
Vehicle: 2023 Ford Expedition XLT Max Component: Service Brakes / Hydraulic / Brake Pedal Description of the Problem: The vehicle experiences intermittent brake slippage that occurs randomly approximately 2â3 times per month. The issue happens while decelerating between 10â20 mph. When applying the brakes to slow down, the brake pedal suddenly travels further downward, as if the brakes slip or momentarily lose pressure. This significantly reduces braking confidence and control. The condition occurs without warning and is not driver-induced. When it happens, it feels as though the brakes may fail entirely. Safety Risk: This is a serious safety concern. This vehicle is our primary family vehicle and is regularly used to transport two toddlers and an infant. When the brake slippage occurs, it is frightening and creates fear that the brakes could fail while driving, potentially causing a serious accident. I do not feel the vehicle is safe to operate under these conditions. Service
The vehicle experienced a failure of multiple driver assistance and safety systems, with warning messages displayed in the instrument panel cluster. The affected systems include Adaptive Cruise Control, Automatic Emergency Braking, Blind Spot Warning, Forward Collision Warning, Lane Departure Warning, Lane Keeping Assistance, Parking Collision Warning, and Rear Cross Traffic Warning. All of these features are currently inoperative. During normal vehicle operation, messages indicated that driver assistance features were unavailable or malfunctioning. Diagnostic trouble codes related to invalid data and lost communication were stored in multiple modules. The failures appear to be caused by the Image Processing Module A (IPMA) intermittently not communicating on the vehicle network. This condition created a significant safety risk because multiple federally advertised and manufacturer-promoted crash-avoidance and collision-mitigation features were unexpectedly disabled during normal dri
The vehicle experienced a failure of multiple driver assistance and safety systems, with warning messages displayed in the instrument panel cluster. The affected systems include Adaptive Cruise Control, Automatic Emergency Braking, Blind Spot Warning, Forward Collision Warning, Lane Departure Warning, Lane Keeping Assistance, Parking Collision Warning, and Rear Cross Traffic Warning. All of these features are currently inoperative. During normal vehicle operation, messages indicated that driver assistance features were unavailable or malfunctioning. Diagnostic trouble codes related to invalid data and lost communication were stored in multiple modules. The failures appear to be caused by the Image Processing Module A (IPMA) intermittently not communicating on the vehicle network. This condition created a significant safety risk because multiple federally advertised and manufacturer-promoted crash-avoidance and collision-mitigation features were unexpectedly disabled during normal dri
The vehicle experienced a failure of multiple driver assistance and safety systems, with warning messages displayed in the instrument panel cluster. The affected systems include Adaptive Cruise Control, Automatic Emergency Braking, Blind Spot Warning, Forward Collision Warning, Lane Departure Warning, Lane Keeping Assistance, Parking Collision Warning, and Rear Cross Traffic Warning. All of these features are currently inoperative. During normal vehicle operation, messages indicated that driver assistance features were unavailable or malfunctioning. Diagnostic trouble codes related to invalid data and lost communication were stored in multiple modules. The failures appear to be caused by the Image Processing Module A (IPMA) intermittently not communicating on the vehicle network. This condition created a significant safety risk because multiple federally advertised and manufacturer-promoted crash-avoidance and collision-mitigation features were unexpectedly disabled during normal dri
The contact owns a 2023 Ford Expedition. The contact stated that while operating the vehicle, the front driverâs and passengerâs side electric mirrors could not be adjusted from the front driverâs door main switch. Additionally, the windows failed to roll up and to roll down while using the front driverâs door main switch. The contact stated that while in a parking garage, the front driverâs side window failed to roll down, and the driver was unable to immediately insert the parking garage ticket to exit the garage. The contact stated that the failure was intermittent. The vehicle was taken to the local dealer who replaced the front driverâs door main switch module, but the failure later reoccurred. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 21,000.
Mileage: 21,000
The contact owns a 2023 Ford Expedition. The contact stated that while operating the vehicle, the front driverâs and passengerâs side electric mirrors could not be adjusted from the front driverâs door main switch. Additionally, the windows failed to roll up and to roll down while using the front driverâs door main switch. The contact stated that while in a parking garage, the front driverâs side window failed to roll down, and the driver was unable to immediately insert the parking garage ticket to exit the garage. The contact stated that the failure was intermittent. The vehicle was taken to the local dealer who replaced the front driverâs door main switch module, but the failure later reoccurred. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 21,000.
Mileage: 21,000
The contact owns a 2023 Ford Expedition. The contact stated that while operating the vehicle, the front driverâs and passengerâs side electric mirrors could not be adjusted from the front driverâs door main switch. Additionally, the windows failed to roll up and to roll down while using the front driverâs door main switch. The contact stated that while in a parking garage, the front driverâs side window failed to roll down, and the driver was unable to immediately insert the parking garage ticket to exit the garage. The contact stated that the failure was intermittent. The vehicle was taken to the local dealer who replaced the front driverâs door main switch module, but the failure later reoccurred. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 21,000.
Mileage: 21,000
The contact owned a 2023 Ford Expedition. The contact stated that while his wife was occupying the vehicle at the residence and attempting to park in the drive postion, the vehicle independently accelerated and crashed into the garage wall, causing damage to the garage wall, refrigerator, and storage cabinet. The brake pedal was depressed, but the vehicle was in full throttle and failed to stop. No warning light was illuminated. During the failure, the contact's wife was the only occupant inside the vehicle. In addition, the display screen went blank. The contact's wife had not sustained an injury, and no medical attention was needed. No police report was filed. The vehicle was not taken to the dealer to be diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 38,000.
Mileage: 38,000
While pulling out of a parking lot onto a 4 lane undivided city street, the vehicle flashed a warning light on the dash saying âTrailer Brakes Engagedâ and the vehicle came to an abrupt stop in the lanes of active traffic narrowly avoiding a collision. As if the parking brake had set uncommanded. The vehicle was not and has never pulled a trailer since weâve owned it the last 9 months. The engine was stalled but accessory was still on. After an off/on cycle the vehicle started and went into gear functioning normally. Immediately taken to a ford/Lincoln dealer. They inspected and told us they found no codes and no discernible issues with the vehicle and it was released. Will be dropped off at another ford shop in the morning to continue diagnosis.
While pulling out of a parking lot onto a 4 lane undivided city street, the vehicle flashed a warning light on the dash saying âTrailer Brakes Engagedâ and the vehicle came to an abrupt stop in the lanes of active traffic narrowly avoiding a collision. As if the parking brake had set uncommanded. The vehicle was not and has never pulled a trailer since weâve owned it the last 9 months. The engine was stalled but accessory was still on. After an off/on cycle the vehicle started and went into gear functioning normally. Immediately taken to a ford/Lincoln dealer. They inspected and told us they found no codes and no discernible issues with the vehicle and it was released. Will be dropped off at another ford shop in the morning to continue diagnosis.
While pulling out of a parking lot onto a 4 lane undivided city street, the vehicle flashed a warning light on the dash saying âTrailer Brakes Engagedâ and the vehicle came to an abrupt stop in the lanes of active traffic narrowly avoiding a collision. As if the parking brake had set uncommanded. The vehicle was not and has never pulled a trailer since weâve owned it the last 9 months. The engine was stalled but accessory was still on. After an off/on cycle the vehicle started and went into gear functioning normally. Immediately taken to a ford/Lincoln dealer. They inspected and told us they found no codes and no discernible issues with the vehicle and it was released. Will be dropped off at another ford shop in the morning to continue diagnosis.
The seatbelt strap malfunctioned ( locked) and and I was unable to loosen the straps .. resulting in having to cut the strap to get my child out
See attached document for complaint.
See attached document for complaint.
While driving at varying speeds the service brake warning light would come on and the vehicle would shudder while decelerating before coming to a full stop as the brakes were engaged resulting in a longer distance required for breaking. After initial occurrence the vehicle was inspected by the local dealership where they determined that "The brake lines passed inspection and there were no other observable issues." This happened roughly 20 times over a collective 2 hours of drive time throughout a 3 week period. Eventually the vehicle's computer system disabled the ABS and provided an error code regarding a faulty ABS. Upon a second inspection by the local dealership service department accompanied by video footage that I took of the incident the following report was made by the service department "Brake Booster Replacement - C0047:31 - Internal EBB failure"
The contact owns a 2023 Ford Expedition. The contact stated that while the vehicle was parked and occupied, or while the vehicle was being driven, the front driverâs side buttons on the door failed to operate as designed. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed, and the contact was informed that the wiring loom needed to be replaced and re-routed. The vehicle was repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 46,000.
Mileage: 46,000
It made a loud boom I stopped thought it was a tire when I got out of the car flames started to come out of the driver side wheel well
It made a loud boom I stopped thought it was a tire when I got out of the car flames started to come out of the driver side wheel well
The contact owns a 2023 Ford Expedition. The contact stated that while driving at various speeds with the Adaptative Cruise Control activated, the vehicle failed to decelerate automatically upon approaching another vehicle, requiring the contact to depress the brake pedal. The Pre-collision warning light was illuminated, and the vehicle made an abnormal beeping sound. The vehicle was taken to the dealer, and the contact was informed that the vehicle was operating as designed; however, the failure persisted. The vehicle was taken back to the dealer, where the contact was informed that a software update would become available in Spring of 2025 to correct the failure. The vehicle was later taken to Sarasota Ford (707 S Washington Blvd, Sarasota, FL 34236), where the contact was informed that the software update was not yet available. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that a software update would become availab
Mileage: 9,000
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology - how this data is sourced, computed, and verified.