FORD ESCAPE PHEV · model year

2024 FORD ESCAPE PHEV

2 NHTSA complaints, and 2 active recalls for this specific cohort.

NHTSA overall rating

5 / 5 ★

New Car Assessment Program

The 2024FORDESCAPE PHEV carries 2 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 4/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2024 ESCAPE PHEV is forward collision avoidance: adaptive cruise control with 1 filings, followed by electrical system (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 2 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 177 investigation files overlapping the 2024 ESCAPE PHEV, and 8 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

2
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths
2024 FORD ESCAPE PHEV — NHTSA crash-test profile NHTSA NCAP crash-test star ratings for the 2024 FORD ESCAPE PHEV. Overall composite: 5.0 of 5 stars across 3 safety dimensions. Front CrashSide CrashRollover 5.0 NHTSA NCAP of 5 stars
  • Front Crash 4.0 ★
  • Side Crash 5.0 ★
  • Rollover 4.0 ★
NHTSA overall 5.0/5 stars, with front-crash, side-crash and rollover ratings from standardized NCAP barrier and dynamic tests.

Total Complaints

2 filings

Crashes Reported

0 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

NHTSA NCAP overall: 5/5 — Top NCAP rating · Front: 4/5 · Side: 5/5 · Rollover: 4/5

Complaints by Component

ComponentCount
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL1
ELECTRICAL SYSTEM1

Recalls (2)

26V09100017/02/2026

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

Ford Motor Company (Ford) is recalling certain 2023-2025 Ford Escape and 2023-2026 Lincoln Corsair plug-in hybrid vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.

25V78900014/11/2025

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape and 2021-2024 Lincoln Corsair plug-in hybrid vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.

Recent Complaints

20250320ELECTRICAL SYSTEM

The contact owns a 2024 Ford Escape Hybrid. The contact stated that while driving at various speeds, the messages "Blind Spot Fault System", "Cross Traffic System Fault", "Front Camera Fault service required", "Free collision assist not available", and "Check parking sensor" were displayed on the instrument panel. The vehicle was taken to a local dealer, where it was diagnosed and determined that an over-the-air (OTA) update was needed. The vehicle was repaired. The failure persisted, and the vehicle was taken back to the same local dealer; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 3,700.

Mileage: 3,700

20240825FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

WHILE DRIVING ON [XXX] IN MUNDELIEN IL. POSTED 40MPH; CAR CHANGED CRUISE CONTROL TO 60MPH WHEN PASSING ROUTE SIGNS THIS HAPPENS CONSISTENTLY. EVERY TIME IT PASSED A [XXX] SIGN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Compare 2024FORDESCAPE PHEV to Similar Vehicles

NHTSA Investigations 8 Open

View all investigations

Frequently Asked Questions

How many complaints does the 2024 FORD ESCAPE PHEV have?
The 2024 FORD ESCAPE PHEV has 2 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
What is the safety rating for the 2024 FORD ESCAPE PHEV?
The 2024 FORD ESCAPE PHEV received an overall NHTSA safety rating of 5/5, front crash rating of 4/5, side crash rating of 5/5, and rollover rating of 4/5.
Are there any recalls for the 2024 FORD ESCAPE PHEV?
Yes, the 2024 FORD ESCAPE PHEV has 2 recall(s). The most common affected component is ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2024 FORD ESCAPE PHEV?
The most-complained component for the 2024 FORD ESCAPE PHEV is FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL with 1 complaints. Other frequently reported areas include ELECTRICAL SYSTEM.
Is the 2024 FORD ESCAPE PHEV safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2024 FORD ESCAPE PHEV has an NHTSA safety rating of 5/5. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.