Total Complaints
2 filings
FORD ESCAPE PHEV · model year
2024 FORD ESCAPE PHEV
2 NHTSA complaints, and 2 recall campaigns listed for this cohort. A VIN lookup is required to determine whether a specific vehicle has an unrepaired recall.
NHTSA overall rating
5 / 5 ★
New Car Assessment Program
The 2024FORDESCAPE PHEV carries 2 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 4/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.
The most frequently selected component label in reports for the 2024 ESCAPE PHEV is forward collision avoidance: adaptive cruise control with 1 filings, followed by electrical system (1). Complaint categories reflect owner reports and intake categorization; they do not establish a defect pattern or cause. This cohort has 2 NHTSA recall campaigns listed below. Enter a VIN in NHTSA's official recall lookup to determine whether a specific vehicle has an unrepaired recall.
NHTSA currently has 179 investigation files overlapping the 2024 ESCAPE PHEV, and 6 remain open. Owners comparing this cohort against neighboring years should read the complaint-by-year trend as report volume, not a causal diagnosis. Use the related-complaint feed and the official recall lookup when researching a specific vehicle.
2
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths
- Front Crash 4.0 ★
- Side Crash 5.0 ★
- Rollover 4.0 ★
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
NHTSA NCAP overall: 5/5 - Top NCAP rating
· Front: 4/5
· Side: 5/5
· Rollover: 4/5
Complaints by Component
| Component | Count |
|---|---|
| FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL | 1 |
| ELECTRICAL SYSTEM | 1 |
Recalls (2)
26V09100017/02/2026
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Ford Motor Company (Ford) is recalling certain 2022-2026 Ford Escape and 2023-2026 Lincoln Corsair plug-in hybrid vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
25V78900014/11/2025
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape and 2021-2024 Lincoln Corsair plug-in hybrid vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
Recent Complaints
20250320ELECTRICAL SYSTEM
The contact owns a 2024 Ford Escape Hybrid. The contact stated that while driving at various speeds, the messages "Blind Spot Fault System", "Cross Traffic System Fault", "Front Camera Fault service required", "Free collision assist not available", and "Check parking sensor" were displayed on the instrument panel. The vehicle was taken to a local dealer, where it was diagnosed and determined that an over-the-air (OTA) update was needed. The vehicle was repaired. The failure persisted, and the vehicle was taken back to the same local dealer; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 3,700.
Mileage: 3,700
20240825FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
WHILE DRIVING ON [XXX] IN MUNDELIEN IL. POSTED 40MPH; CAR CHANGED CRUISE CONTROL TO 60MPH WHEN PASSING ROUTE SIGNS THIS HAPPENS CONSISTENTLY. EVERY TIME IT PASSED A [XXX] SIGN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Compare 2024FORDESCAPE PHEV to Similar Vehicles
NHTSA Investigations 6 Open
EA26004Engineering AnalysisOpen
Timing Belt Failure
DP26004Defect PetitionOpen
Anti-lock brake system (ABS) Malfunction Indicator Lamp (MIL) illuminated
EA26001Engineering AnalysisOpen
Unintended Transmission Downshift and Rear Wheel Lock-up
PE25020Preliminary EvaluationClosed
Timing Belt Failure
DP25001Defect PetitionClosed
Underbody shields detachment
Frequently Asked Questions
How many complaints does the 2024 FORD ESCAPE PHEV have?▼
The 2024 FORD ESCAPE PHEV has 2 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
What is the safety rating for the 2024 FORD ESCAPE PHEV?▼
The 2024 FORD ESCAPE PHEV received an overall NHTSA safety rating of 5/5, front crash rating of 4/5, side crash rating of 5/5, and rollover rating of 4/5.
Are there any recalls for the 2024 FORD ESCAPE PHEV?▼
Yes, the 2024 FORD ESCAPE PHEV has 2 recall(s). The most common affected component is ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2024 FORD ESCAPE PHEV?▼
The most-complained component for the 2024 FORD ESCAPE PHEV is FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL with 1 complaints. Other frequently reported areas include ELECTRICAL SYSTEM.
Is the 2024 FORD ESCAPE PHEV safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2024 FORD ESCAPE PHEV has an NHTSA safety rating of 5/5. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data vintage: August 2026. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Every figure on PlainCars is rendered directly from NHTSA complaint and safety data, no number is typed in by an editor. This year-specific record is rendered from NHTSA ODI, recall, and NCAP rows for the 2024 FORD ESCAPE PHEV; no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of August 2026.
Read our methodology - how this data is sourced, computed, and verified.