2021 FORD ESCAPE PHEV

28 complaints filed with NHTSA.

28
Complaints
1
Crashes
0
Fires
1
Injuries
0
Deaths

NHTSA Safety Rating

Not Rated/5
Overall
Not Rated/5
Front Crash
Not Rated/5
Side Crash
Not Rated/5
Rollover

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM8
ENGINE8
STRUCTURE:BODY:HATCHBACK/LIFTGATE1
HYBRID PROPULSION SYSTEM1
UNKNOWN OR OTHER1
SERVICE BRAKES1
VISIBILITY/WIPER1
AIR BAGS1
SEAT BELTS1
FUEL/PROPULSION SYSTEM1
STRUCTURE:BODY1
VEHICLE SPEED CONTROL1
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL1
POWER TRAIN1

Recalls (1)

25V78900014/11/2025

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape and 2021-2024 Lincoln Corsair plug-in hybrid vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.

Recent Complaints

20250528ELECTRICAL SYSTEM

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

20250411ELECTRICAL SYSTEM

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The manufacturer stated the remedy was expected to be available second quarter of 2025; however, it could not give an exact date. The cont

20250409ELECTRICAL SYSTEM

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System); however, the part to do the recall repair was unavailable. The dealer was contacted. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that a second notice would be mailed when parts were ava

20250227ELECTRICAL SYSTEM

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was towed to the dealer, but the vehicle was not diagnosed or repaired. The contact stated that after coasting out of the garage the vehicle stalled, the shifter seized in park(P), and the message

Mileage: 51,988

20250226ELECTRICAL SYSTEM

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System). The contact stated that while pulling out of the driveway, the message "Stop Safely Now" was displayed, and the vehicle inadvertently shifted into park(P) and failed to shift into the intended gear. The power train warning light was illuminated. The vehicle was towed to two dealers where the failure was unable to be duplicated. The vehicle was towed to another dealer, b

Mileage: 51,988

20250226POWER TRAIN

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System). The contact stated that while pulling out of the driveway, the message "Stop Safely Now" was displayed, and the vehicle inadvertently shifted into park(P) and failed to shift into the intended gear. The power train warning light was illuminated. The vehicle was towed to two dealers where the failure was unable to be duplicated. The vehicle was towed to another dealer, b

Mileage: 51,988

20240605VEHICLE SPEED CONTROL

Our 2021 Ford Escape has "Intelligent" adaptive cruise control. It has the capacity to adjust our car speed based on the highway speed limit signs it encounters. It reads all speed correctly but it also reads "black and white, square, numeric, County Road signs as Speed Signs. This is dangerous as many County Road signs have numerics that drastically exceed the posted speed limit and cause the car to rapidly excellerate around a curve or in neighborhood settings. So for example, in a 35 mph spee

20240605FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Our 2021 Ford Escape has "Intelligent" adaptive cruise control. It has the capacity to adjust our car speed based on the highway speed limit signs it encounters. It reads all speed correctly but it also reads "black and white, square, numeric, County Road signs as Speed Signs. This is dangerous as many County Road signs have numerics that drastically exceed the posted speed limit and cause the car to rapidly excellerate around a curve or in neighborhood settings. So for example, in a 35 mph spee

20240503CrashENGINE

The contact owned a 2021 Ford Escape. The contact stated that while driving at 35 MPH and attempting to slow the vehicle, he became dizzy then suddenly fainted, and as a result, he briefly lost control of the vehicle and came to a complete stop after colliding with the curb. Just prior to fainting, the contact had smelled burning fumes in the interior of the vehicle, to which he attributed his feeling of dizziness. The air bags did deploy. No warning lights were illuminated. The vehicle was towe

Mileage: 29,000

20240216FUEL/PROPULSION SYSTEM

I was issued a letter back in June 2023 on this recall. Parts were supposed to be available by October 2023. It is now almost March of 2024 with no remedy

20240216STRUCTURE:BODY

I was issued a letter back in June 2023 on this recall. Parts were supposed to be available by October 2023. It is now almost March of 2024 with no remedy

20240215ENGINE

My family was driving on the highway to a sports event when the engine started making a high revving sound. We were driving up a hill at around 70mph and in response to the engine noise, slowed the vehicle to a stop and turned off the engine. The vehicle was towed to a Ford service center where we were told that the engine was completely out of oil and had been destroyed. We did not get any alerts or warnings from the vehicle prior to the high revving sound. According to Ford recall 23S27 and N

20240211ENGINE

I received a recall notice for my vehicle in June 2023 for an engine issue that could result in engine failure, including fire (recall 22V380), in which I was told to expect parts to be available for a repair in October 2023. I have placed follow-up calls with the Ford dealership and am still being told the parts for the repair are not available and there is no updated expected time for parts to be available. At this point, it has been about 8 months since receiving notice of the recall and Ford

20240129ENGINE

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle occasionally failed to start. The contact also stated that while driving at 20-25 MPH, the vehicle shutoff unintendedly. The vehicle was coasted to the side of the road and resta

Mileage: 32,200

20240129ELECTRICAL SYSTEM

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle occasionally failed to start. The contact also stated that while driving at 20-25 MPH, the vehicle shutoff unintendedly. The vehicle was coasted to the side of the road and resta

Mileage: 32,200

20240109ENGINE

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

20231214ENGINE

Ford issued a recall #23V380. I received a notification letter from Ford back in June 2023. To this date, Ford has not offered a resolution to this problem. I do not feel safe having a vehicle that can catch fire either driving, or in my driveway/garage. Ford needs to step up and either refund customers their money, or replace the engines in these cars ASAP. Ford has a bad product here and this is unacceptable on their behalf.

20230908ENGINE

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a fail

20230603AIR BAGS

The car shakes while the car is in idle. The car displays an illuminated crossed out child car seat and the word “on”. These two alerts do not turn off. Even though there is no one seated in a back and two adults are seated in the front seats. It also leaks fluid. I have an appointment with a ford dealer this Tuesday and I already contacted the ford corporate office. #CA********

20230603SEAT BELTS

The car shakes while the car is in idle. The car displays an illuminated crossed out child car seat and the word “on”. These two alerts do not turn off. Even though there is no one seated in a back and two adults are seated in the front seats. It also leaks fluid. I have an appointment with a ford dealer this Tuesday and I already contacted the ford corporate office. #CA********