Total Complaints
73 filings
FORD ESCAPE HYBRID · model year
73 NHTSA complaints, 5 crash reports for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2010FORDESCAPE HYBRID carries 73 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 5 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2010 ESCAPE HYBRID is steering with 18 filings, followed by service brakes (13) and engine (12). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 177 investigation files overlapping the 2010 ESCAPE HYBRID, and 8 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
73 filings
Crashes Reported
5 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| STEERING | 18 |
| SERVICE BRAKES | 13 |
| ENGINE | 12 |
| VEHICLE SPEED CONTROL | 8 |
| FUEL/PROPULSION SYSTEM | 5 |
| POWER TRAIN | 4 |
| ELECTRICAL SYSTEM | 2 |
| UNKNOWN OR OTHER | 2 |
| ENGINE AND ENGINE COOLING | 1 |
| VISIBILITY | 1 |
| STRUCTURE | 1 |
| VISIBILITY/WIPER | 1 |
| VISIBILITY:GLASS, SIDE/REAR | 1 |
| SUSPENSION | 1 |
| STRUCTURE:BODY | 1 |
The contact owns a 2010 Ford Escape Hybrid. The contact stated that after the vehicle was started and was still in park(P) in the driveway, the steering wheel failed to turn and seemed to be seized. The contact stated that the "Power Steering Assist" warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and informed the contact that the NHTSA Campaign Number: 14V284000 (Steering) recall repair had been completed in 2014 and that he had to pay to for Electronic Power Steering Assist repair out of pocket. The contact stated that he was the second owner of the vehicle. The failure mileage was approximately 207,000.
Mileage: 207,000
The contact owns a 2010 Ford Escape Hybrid. The contact stated that while operating the vehicle, the "Power Steering Failure" message displayed, and the steering wheel was difficult to turn in either direction. The vehicle was taken to the local service center who determined that the Power Steering Control Module (PSCM) was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 14V284000 (Steering). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 202,000.
Mileage: 202,000
The contact owns a 2010 Ford Escape Hybrid. The contact stated while driving 50 MPH, the vehicle lost power steering functionality. The message "Power Steering Assist Fault" was displayed. The contact turned off and restarted the vehicle; however, the failure persisted. The contact stated that she was able to continue driving by using physical strength to steer the vehicle. The contact stated that the vehicle was parked at the residence. The dealer was notified of the failure and informed the contact that the vehicle was previously repaired under NHTSA Campaign Number: 14V284000 (Steering). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the dealer and to the NHTSA hotline for assistance. The failure mileage was approximately 130,000.
Mileage: 130,000
The contact owns a 2010 Ford Escape Hybrid. The contact stated while the vehicle was in Park, the transmission would slip. The vehicle would move without the parking brake being deactivated. The contact researched and found a possible failure with the Park retention pin. The contact contacted the dealer who stated that the failure was related to NHTSA Campaign Number 10V222000 (Power Train) however, the VIN was not included in the recall. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 55,500
Mileage: 55,500
TL* THE CONTACT OWNS A 2010 FORD ESCAPE HYBRID. WHILE THE CONTACT'S WIFE WAS DRIVING 60 MPH, AN ODOR OF FUEL EMITTED FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS CONCERNED THAT THE FAILURE COULD BE ATTRIBUTED TO NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 215,000.
Mileage: 215,000
ENGINE SHUTS OFF WHILE IN PARK OR WHEN DRIVING. MARKED TODAY GOING 45 AND ENGINE SHUT OFF.
Mileage: 150,000
THE ELECTRIC POWER STEERING STOPPED WORKING 3 TIMES WHILE DRIVING MY DAUGHTER HAD TO PUT THE FLASHER ON AND MUSCLE THE CAR TO THE SIDE OF THE ROAD THE LAST TIME SHE WAS ALMOST HIT BY ANOTHER CAR. AT THE SAME TIME THE RADIO AND FDIM WOULD COME ON ERRATICALLY AND REALLY LOUD. TOOK THE CAR TO LARRY H MILLER FORD IN SLC UTAH THEY CHARGED HER 90.00 WHICH SHE NEVER AGREED TO, REPROGRAMMED THE CAR ONLY AND REPLACED NO PARTS. LARRY MILLER FORD SENT MY DAUGHTER OUT WITH A CAR THAT IS NOT SAFE, THE RADIO AND FDIM STILL GO OFF AND ON IN A STARTLING FASHION AND KNOWING THAT THIS PROBLEM WILL MOST LIKELY OCCUR AGAIN. I JUST WANT THE CAR FIXED SO ALL SAFETY HAZARDS ARE ADDRESSED.
Mileage: 108,229
THE ELECTRIC POWER STEERING STOPPED WORKING 3 TIMES WHILE DRIVING MY DAUGHTER HAD TO PUT THE FLASHER ON AND MUSCLE THE CAR TO THE SIDE OF THE ROAD THE LAST TIME SHE WAS ALMOST HIT BY ANOTHER CAR. AT THE SAME TIME THE RADIO AND FDIM WOULD COME ON ERRATICALLY AND REALLY LOUD. TOOK THE CAR TO LARRY H MILLER FORD IN SLC UTAH THEY CHARGED HER 90.00 WHICH SHE NEVER AGREED TO, REPROGRAMMED THE CAR ONLY AND REPLACED NO PARTS. LARRY MILLER FORD SENT MY DAUGHTER OUT WITH A CAR THAT IS NOT SAFE, THE RADIO AND FDIM STILL GO OFF AND ON IN A STARTLING FASHION AND KNOWING THAT THIS PROBLEM WILL MOST LIKELY OCCUR AGAIN. I JUST WANT THE CAR FIXED SO ALL SAFETY HAZARDS ARE ADDRESSED.
Mileage: 108,229
I WAS NEVER TOLD ABOUT A RECALL AND THIS CAR FRAME WAS CRACKED AND WAS NEVER TOLD ABOUT IT FROM ANYONE FRONT THE DEALER I BOUGHT IT FROM OR THE COMPANY THAT FIXED IT.
I WAS NEVER TOLD ABOUT A RECALL AND THIS CAR FRAME WAS CRACKED AND WAS NEVER TOLD ABOUT IT FROM ANYONE FRONT THE DEALER I BOUGHT IT FROM OR THE COMPANY THAT FIXED IT.
I WAS NEVER TOLD ABOUT A RECALL AND THIS CAR FRAME WAS CRACKED AND WAS NEVER TOLD ABOUT IT FROM ANYONE FRONT THE DEALER I BOUGHT IT FROM OR THE COMPANY THAT FIXED IT.
MY VEHICLE WAS IN PARK AND I STARTED IT. THE 'POWER STEERING ASSIST FAULT' ALERT SOUNDED AND DISPLAYED. I COULD NOT PHYSICALLY STEER THE CAR AND MY HUSBAND HAD TO DRIVE THE CAR HOME. WE TOOK IT TO OUR USUAL MECHANIC, WHO RAN DIAGNOSTICS AND FOUND DTC B2278. HE DID NOT WANT TO REPLACE IT, AND SUGGESTED WE LOOK INTO A RECALL. HE EVEN PROVIDED THE RECALL NUMBER WHICH APPEARED APPLICABLE. OUR VEHICLE WAS MANUFACTURED AT THE KANSAS CITY PLANT DURING THE MANUFACTURE TIME FRAME OF RECALL 14S05, BUT OUR VIN DOES NOT SHOW ELIGIBLE FOR THE RECALL. WE BELIEVE IT SHOULD BE INCLUDED IN RECALL 14S05, SINCE THAT SPECIFIC RECALL WAS FOR THIS EXACT PROBLEM, KNOWN TO OCCUR ON VEHICLES MANUFACTURED AT THAT PLANT DURING THAT TIMESPAN. I WOULD LIKE TO KNOW THE EXACT REASON MY VEHICLE IS NOT CURRENTLY INCLUDED IN RECALL 14S05. I WOULD LIKE TO KNOW SPECIFICALLY WHICH CRITERIA IS USED TO DECIDE WHICH VIN NUMBERS ARE ELIGIBLE FOR THIS RECALL.
Mileage: 180,000
WHILE I WAS DRIVING DURING COLDER WEATHER SUDDENLY IT LOST COMPLETE STEERING POWER THIS RESULTED IN VERY HARD STEERING. THIS OCCURRED A FEW MORE TIMES. THERE WAS NO WARNING LIGHTS PRIOR TO THIS HAPPENING AND NO WARNING LIGHTS DURING THE FAILURE.
Mileage: 113,000
TL* THE CONTACT OWNS A 2010 FORD ESCAPE HYBRID. WHILE DRIVING APPROXIMATELY 15 MPH AND ATTEMPTING TO MAKE A TURN, THE VEHICLE LOST STEERING ABILITY. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE ELECTRIC POWER STEERING ASSIST FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS DRIVEN TO LATHAM FORD (637 COLUMBIA STREET EXT, LATHAM, NY 12110) AND WAS AWAITING DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 231,000.
Mileage: 231,000
THE CHECK BRAKE SYSTEM LIGHT COMES ON, RED BRAKE WARNING LIGHT, AUDIBLE ALARM AND BRAKE PEDAL TO THE FLOOR. THE HEV STOPS WORKING AND THE GAS MOTOR DOESN'T SHUTOFF. THIS HAS HAPPEN A NUMBER OF TIMES FORD DEALER "NO CODES FOUND, UNABLE TO DUPLICATE". HAVE HAD A COMPLETE BRAKE JOB DONE, WITH UPGRADED PARTS AS RECOMMENDED. PROBLEM STILL CONTINUES TO COME AND GO INTERMITTENTLY. TALK TO OTHER FORD ESCAPE HYBRID OWNERS AND ALL SEEM TO HAVE THE SAME PROBLEM WITH THE CHECK BRAKE SYSTEM AND THE PEDAL TO THE FLOOR WHEN BRAKES ARE APPLIED.
Mileage: 180,000
WHILE DRIVING OUR CAR, IN GOOD WEATHER, (110,000 MILES ON THE VEHICLE) FLASHED ERROR MESSAGE "CHECK BRAKE SYSTEM" IT LOST ALL ASSISTED BRAKES AND WE HAD TO MASH THE BRAKES TO THE FLOOR TO BRAKE ADEQUATELY. FORTUNATELY WE WEREN'T ON A HIGHWAY OR IN ANY TRAFFIC OTHERWISE THIS WOULD HAVE ABSOLUTELY CAUSED AN ACCIDENT. FORD IS SAYING IT'LL COST UPWARDS OF 5K TO HAVE THE BRAKES FIXED, IT'S AN ELECTRONIC MODULE THAT THEY BELIEVE IS DEFECTIVE, THEY AREN'T SURE IF THIS WILL FULLY FIX THE ISSUE. I HAVE FOUND MANY OTHER REPORTS OF THE SAME ISSUE WITH THE FORD ESCAPE HYBRIDS. THIS SHOULD BE RECALLED AND FIXED BY FORD AS OBVIOUSLY ANY LOSS OF BRAKE FUNCTION IS UNACCEPTABLE IN MY OPINION.
Mileage: 110,000
WHEN TRYING TO GET THE CAR FROM STOP TO START THE GEAR ARE NOT WORKING CORRECLTY SEEM TO SKIP FROM 2ND TO 1ST AND STUDDERS WHEN TRYING TO MOVE.
Mileage: 35,000
WHEN TRYING TO GET THE CAR FROM STOP TO START THE GEAR ARE NOT WORKING CORRECLTY SEEM TO SKIP FROM 2ND TO 1ST AND STUDDERS WHEN TRYING TO MOVE.
Mileage: 35,000
WHEN TRYING TO GET THE CAR FROM STOP TO START THE GEAR ARE NOT WORKING CORRECLTY SEEM TO SKIP FROM 2ND TO 1ST AND STUDDERS WHEN TRYING TO MOVE.
Mileage: 35,000
ON SUNDAY, APRIL 22, 2018, WHILE ASCENDING A GRADE ON THE PACIFIC COAST HIGHWAY IN NEWPORT BEACH, CA, THE 'YELLOW WRENCH' WARNING LIGHT ON MY 2010 FORD ESCAPE SUDDENLY ILLUMINATED AND THE VEHICLE RAPIDLY DEACCELERATED AND DID NOT RESPOND TO THE THROTTLE. AT THAT MOMENT I WAS IN THE LEFT LANE OF A 3-LANE HIGHWAY WITH OTHER VEHICLES APPROACHING FROM BEHIND AND PASSING AT 50 MPH. MY VEHICLE SLOWED TO ABOUT 5 MPH AS I ATTEMPTED TO MOVE TO THE RIGHT WHERE I HOPED IT HAD ENOUGH MOMENTUM THAT I COULD MAKE IT TO THE TOP OF THE GRADE AND EXIT THE HIGHWAY. THE RIGHT-HAND EXIT WAS DOWNHILL AND I WAS ABLE TO COAST AND CREEP INTO A MARKET PARKING LOT WHERE I TURNED OFF THE ENGINE AND TRIED TO CALM DOWN. FROM THE VEHICLE MANUAL I LEARNED THAT THE 'YELLOW WRENCH' INDICATED 'THROTTLE CONTROL OR DRIVE TRAIN PROBLEMS.' AS IT TURNED OUT IT WAS A SUNDAY MORNING AND I DID NOT HAVE A PHONE WITH ME SO I DECIDED TO TRY RESTARTING THE ENGINE. IT STARTED AND THE YELLOW WRENCH DID NOT ILLUMINATE. AFTER A SHORT T
Mileage: 68,630
Unintended Transmission Downshift and Rear Wheel Lock-up
Timing Belt Failure
Underbody shields detachment
B-Pillar Trim Detachment
Unintended Transmission Downshift and Rear Wheel Lock-up
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.