2002FORDESCAPE

1394 complaints filed with NHTSA.

1394
Complaints
96
Crashes
147
Fires
57
Injuries
3
Deaths

Complaints by Component

ComponentCount
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE135
ENGINE AND ENGINE COOLING:ENGINE76
VEHICLE SPEED CONTROL74
ELECTRICAL SYSTEM65
ENGINE AND ENGINE COOLING63
SUSPENSION62
SERVICE BRAKES, HYDRAULIC60
AIR BAGS51
POWER TRAIN:AUTOMATIC TRANSMISSION44
SERVICE BRAKES40
STRUCTURE:BODY38
STEERING37
ENGINE36
UNKNOWN OR OTHER34
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE33

Recent Complaints

20220530FireSTRUCTURE:BODY

Vehicle was manufactured 04/2002 recalls state that from oct99 to jan04 multiple states had issues with rusting with suspension causing the car to crash. My vehicle was made in one of the states and has alot of underbody rusting. Back hatch latch gets stuck often and will not open. Drums on the back are sticking causing the vehicle to drag at take off, abs had a recall ford dealer "fixed" the issue abs light stays on. Radiator light stays on constantly even though fluids are at correct level rad

20220530FireEXTERIOR LIGHTING

Vehicle was manufactured 04/2002 recalls state that from oct99 to jan04 multiple states had issues with rusting with suspension causing the car to crash. My vehicle was made in one of the states and has alot of underbody rusting. Back hatch latch gets stuck often and will not open. Drums on the back are sticking causing the vehicle to drag at take off, abs had a recall ford dealer "fixed" the issue abs light stays on. Radiator light stays on constantly even though fluids are at correct level rad

20220530FireSERVICE BRAKES

Vehicle was manufactured 04/2002 recalls state that from oct99 to jan04 multiple states had issues with rusting with suspension causing the car to crash. My vehicle was made in one of the states and has alot of underbody rusting. Back hatch latch gets stuck often and will not open. Drums on the back are sticking causing the vehicle to drag at take off, abs had a recall ford dealer "fixed" the issue abs light stays on. Radiator light stays on constantly even though fluids are at correct level rad

20201019CrashAIR BAGS

GEARS IS HARD TO SHIFT TO THE RIGHT GEAR AND LIGHTS WENT OUT EARLY LIKE A DRAIN IN ELECTRICAL AND MY STEARING IS BECOMING HARD TO TURN ON STREETS AND OUT MY DRIVE WAY

Mileage: 14,000

20201019CrashSTEERING

GEARS IS HARD TO SHIFT TO THE RIGHT GEAR AND LIGHTS WENT OUT EARLY LIKE A DRAIN IN ELECTRICAL AND MY STEARING IS BECOMING HARD TO TURN ON STREETS AND OUT MY DRIVE WAY

Mileage: 14,000

20201019CrashWHEELS

GEARS IS HARD TO SHIFT TO THE RIGHT GEAR AND LIGHTS WENT OUT EARLY LIKE A DRAIN IN ELECTRICAL AND MY STEARING IS BECOMING HARD TO TURN ON STREETS AND OUT MY DRIVE WAY

Mileage: 14,000

20190214FireENGINE

AS SHOWN IN ATTACHED PICTURE MY COOLANT CONTAINER IS BURNING AS IF IT IS TRYING TO CATCH FIRE. AS ALSO SEEN THE COOLANT LEVEL IS BACK AT MAX BUT AT ONE POINT WAS LOW. CONCERN IS 🔥 SAFETY. I WAS DRIVING DOWN THE HIGHWAY WHEN I FIRST SMELT BURNING I DID STOP DRIVING AND IT MADE IT MORE INTENSE. NO ACTUAL FIRE TOOK PLACE BUT INSIDE CONTAINER IT APPEARS TO HAVE HAD A SMALL FIRE OR BURN AS SHOWN BY IMAGE.

Mileage: 176,211

20180618FireSERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER

TL* THE CONTACT OWNED A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE CAUGHT FIRE WHILE PARKED IN HER DRIVEWAY. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A REPORT. THE FIRE DEPARTMENT STATED THAT THE MASTER BRAKE CYLINDER AND THE CRUISE CONTROL CABLES WERE MELTED. THE VEHICLE WAS DEEMED A TOTAL LOSS, BUT WAS NOT TOWED FROM THE CONTACT'S RESIDENCE. THE DEALER (LITHIA FORD OF MISSOULA, 3943 BROOKS ST, MISSOULA, MT 59804) AND THE MANUFACTURER WERE CALLED AND THE CONTACT WAS AWAITI

Mileage: 145,000

20180618FireVEHICLE SPEED CONTROL

TL* THE CONTACT OWNED A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE CAUGHT FIRE WHILE PARKED IN HER DRIVEWAY. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A REPORT. THE FIRE DEPARTMENT STATED THAT THE MASTER BRAKE CYLINDER AND THE CRUISE CONTROL CABLES WERE MELTED. THE VEHICLE WAS DEEMED A TOTAL LOSS, BUT WAS NOT TOWED FROM THE CONTACT'S RESIDENCE. THE DEALER (LITHIA FORD OF MISSOULA, 3943 BROOKS ST, MISSOULA, MT 59804) AND THE MANUFACTURER WERE CALLED AND THE CONTACT WAS AWAITI

Mileage: 145,000

20180618FireENGINE AND ENGINE COOLING

TL* THE CONTACT OWNED A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE CAUGHT FIRE WHILE PARKED IN HER DRIVEWAY. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A REPORT. THE FIRE DEPARTMENT STATED THAT THE MASTER BRAKE CYLINDER AND THE CRUISE CONTROL CABLES WERE MELTED. THE VEHICLE WAS DEEMED A TOTAL LOSS, BUT WAS NOT TOWED FROM THE CONTACT'S RESIDENCE. THE DEALER (LITHIA FORD OF MISSOULA, 3943 BROOKS ST, MISSOULA, MT 59804) AND THE MANUFACTURER WERE CALLED AND THE CONTACT WAS AWAITI

Mileage: 145,000

20180117FireENGINE

TL* THE CONTACT OWNED A 2002 FORD ESCAPE. AFTER EXITING THE VEHICLE, THERE WAS A FIRE THAT ERUPTED UNDER THE HOOD. THE FIRE WAS EXTINGUISHED BY A FIRE COMPANY. THE VEHICLE WAS DESTROYED AND TOWED. THE INSURANCE COMPANY WAS TO INVESTIGATE THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 12V353000 (ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL) AND 12V005000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT INSPECTED BY A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE

20180117FireVEHICLE SPEED CONTROL

TL* THE CONTACT OWNED A 2002 FORD ESCAPE. AFTER EXITING THE VEHICLE, THERE WAS A FIRE THAT ERUPTED UNDER THE HOOD. THE FIRE WAS EXTINGUISHED BY A FIRE COMPANY. THE VEHICLE WAS DESTROYED AND TOWED. THE INSURANCE COMPANY WAS TO INVESTIGATE THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 12V353000 (ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL) AND 12V005000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT INSPECTED BY A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE

20180117FireSERVICE BRAKES, HYDRAULIC

TL* THE CONTACT OWNED A 2002 FORD ESCAPE. AFTER EXITING THE VEHICLE, THERE WAS A FIRE THAT ERUPTED UNDER THE HOOD. THE FIRE WAS EXTINGUISHED BY A FIRE COMPANY. THE VEHICLE WAS DESTROYED AND TOWED. THE INSURANCE COMPANY WAS TO INVESTIGATE THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 12V353000 (ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL) AND 12V005000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT INSPECTED BY A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE

20170117FireELECTRICAL SYSTEM

TL* THE CONTACT OWNED A 2002 FORD ESCAPE. AFTER THE VEHICLE WAS PARKED, THE DRIVER SMELLED A BURNING ODOR. THE CONTACT NOTICED BLACK SMOKE COMING FROM THE ENGINE COMPARTMENT AND THE VEHICLE EXPLODED. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE FIRE DEPARTMENT ASSESSED THAT THE WIRING HARNESS WAS DEFECTIVE AND CAUSED THE FIRE. THE CONTACT STATED THAT THE FIRE DAMAGED THE GARAGE AND THE SIDEWALK CONCRETE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN

Mileage: 150,000

20170117FireENGINE

TL* THE CONTACT OWNED A 2002 FORD ESCAPE. AFTER THE VEHICLE WAS PARKED, THE DRIVER SMELLED A BURNING ODOR. THE CONTACT NOTICED BLACK SMOKE COMING FROM THE ENGINE COMPARTMENT AND THE VEHICLE EXPLODED. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE FIRE DEPARTMENT ASSESSED THAT THE WIRING HARNESS WAS DEFECTIVE AND CAUSED THE FIRE. THE CONTACT STATED THAT THE FIRE DAMAGED THE GARAGE AND THE SIDEWALK CONCRETE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN

Mileage: 150,000

20161117CrashSTEERING

FORD DEALERSHIP IS REFUSING TO FIX UNCARRIAGE AND CONTROL ARM. THEY ARE SAYING THERE IS NO RECALL FOR IT. HOWEVER I FOUND THE RECALL 14S02. DESCRIBING THE ISSUE THE DEALERSHIP STATED IS WRONG WITH MY TRUCK. BUT THEY WANT ME TO PAY CASH INSTEAD OF THEM FIXING THE ISSUE

20161117CrashSUSPENSION

FORD DEALERSHIP IS REFUSING TO FIX UNCARRIAGE AND CONTROL ARM. THEY ARE SAYING THERE IS NO RECALL FOR IT. HOWEVER I FOUND THE RECALL 14S02. DESCRIBING THE ISSUE THE DEALERSHIP STATED IS WRONG WITH MY TRUCK. BUT THEY WANT ME TO PAY CASH INSTEAD OF THEM FIXING THE ISSUE

20161117CrashWHEELS

FORD DEALERSHIP IS REFUSING TO FIX UNCARRIAGE AND CONTROL ARM. THEY ARE SAYING THERE IS NO RECALL FOR IT. HOWEVER I FOUND THE RECALL 14S02. DESCRIBING THE ISSUE THE DEALERSHIP STATED IS WRONG WITH MY TRUCK. BUT THEY WANT ME TO PAY CASH INSTEAD OF THEM FIXING THE ISSUE

20160129CrashAIR BAGS

TL* THE CONTACT OWNED A 2002 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 5 MPH AND ATTEMPTING TO MAKE A LEFT TURN, ANOTHER VEHICLE STRUCK THE FRONT END OF THE CONTACT'S VEHICLE. THE CONTACT'S VEHICLE SPUN AROUND AND STRUCK THE OTHER VEHICLE AGAIN. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT RECEIVED CHEST INJURIES THAT NEEDED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE APPROXIMATE FAILURE MILEAGE WAS 177,000. THE VIN WAS INVALID. THE MANUFACTURER WAS NOT MA

Mileage: 177,000

20160122FireSERVICE BRAKES

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 12V005000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE REPAIR DID NOT REMEDY THE CONDITION. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES PRIOR TO THE RECALL REPAIR. THE CONTACT NOTICED EXCESSIVE SMOKE UNDER THE HOOD AND THE CAP LEAKED BRAKE FLUID, WHICH IMPACTED THE POWER STEERING PUMP AND CAUSED A SHORT WITHIN THE WIRES AND THE ABS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND STATED THAT THE

Mileage: 169,000