2023 FORD EDGE

21 complaints filed with NHTSA.

21
Complaints
2
Crashes
0
Fires
2
Injuries
0
Deaths

NHTSA Safety Rating

5/5
Overall
5/5
Front Crash
5/5
Side Crash
4/5
Rollover

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM4
SERVICE BRAKES3
ENGINE2
UNKNOWN OR OTHER2
POWER TRAIN2
VEHICLE SPEED CONTROL2
STEERING1
FUEL SYSTEM, GASOLINE1
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK1
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM1
POWER TRAIN:AUTOMATIC TRANSMISSION1
STRUCTURE:BODY1

Recalls (3)

23V59600025/08/2023

EXTERIOR LIGHTING:HEADLIGHTS

Ford Motor Company (Ford) is recalling certain 2023 Edge vehicles. The front right headlight may be too bright or aimed incorrectly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipmen

23V19800024/03/2023

CHILD SEAT:VEHICLE TETHER ANCHOR

Ford Motor Company (Ford) is recalling certain 2023 Edge and Lincoln Nautilus vehicles. The child seat tether wire welds on the second-row left-side seat back frame may be insufficient, which can reduce the seat's ability to properly restrain a child during a crash. As such, these vehicles fail to

25V31500014/05/2025

BACK OVER PREVENTION:SOFTWARE

Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicle

Recent Complaints

20260205POWER TRAIN

As my wife was driving down the interstate, the car began shuddering. She pulled off, and the shuddering became very bad at about 30 MPH. The car flashed an error code which turned out to be the transmission. 2 Ford dealerships recommended a full transmission replacement for $10,800.

20251027STRUCTURE:BODY

The vehicle automatically locks the doors when you begin driving. We were aware that when stopped the doors would automatically unlock when you tried to open them but have found that this can also happen while driving. While driving our daughter pulled on her door handle which caused the door to unlock, then pulled the handle again and was able to open the door enough to trigger the door ajar warning which alerted us to the situation. While we were able to engage the child lock to prevent this f

20250809UNKNOWN OR OTHER

I was doing 65 and had to gun it to get out of someone's way and when I did it just didn't go. There was a long pause then it kicked in just in time.

20250809ENGINE

I was doing 65 and had to gun it to get out of someone's way and when I did it just didn't go. There was a long pause then it kicked in just in time.

20250809SERVICE BRAKES

I was doing 65 and had to gun it to get out of someone's way and when I did it just didn't go. There was a long pause then it kicked in just in time.

20250415ELECTRICAL SYSTEM

The APIM has a known software issue that blanks out the main display and control screen. While not a safety issue for the Radio. It Does eliminate the climate control system. It makes it impossible to turn on, adjust or turn off defrosters. So if windows start to fog there is NO control. The results are attempting to navigate to the side of the road. Secondly this is draining the battery shutting down systems. Ford is aware of the issue and tells dealers they hope a Software update in Fir

20250203POWER TRAIN:AUTOMATIC TRANSMISSION

The contact owns a 2023 Ford Edge. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was

Mileage: 9,700

20240918CrashVEHICLE SPEED CONTROL

I hit a very large item, a diesel tire, and although it broke the tires control arm or axle and was driving and sliding sideways, the cruise control never turned off. Even after hit the brakes it took it a minute before it turned off. This is a big safety issue.

20240918CrashSERVICE BRAKES

I hit a very large item, a diesel tire, and although it broke the tires control arm or axle and was driving and sliding sideways, the cruise control never turned off. Even after hit the brakes it took it a minute before it turned off. This is a big safety issue.

20240730POWER TRAIN

The contact owns a 2023 Ford Edge. The contact stated while parking and turning the engine off, the vehicle lunged forward after depressing the brake pedal. The failure had also occurred in reverse while reversing into a parking space, turning the vehicle off, and depressing the brake pedal. On one occasion the failure occurred causing the vehicle to lurch forward and the passenger side mirror struck a second vehicle. The vehicle was taken to the local dealer who reprogrammed the transmission so

Mileage: 56,000

20240730VEHICLE SPEED CONTROL

The contact owns a 2023 Ford Edge. The contact stated while parking and turning the engine off, the vehicle lunged forward after depressing the brake pedal. The failure had also occurred in reverse while reversing into a parking space, turning the vehicle off, and depressing the brake pedal. On one occasion the failure occurred causing the vehicle to lurch forward and the passenger side mirror struck a second vehicle. The vehicle was taken to the local dealer who reprogrammed the transmission so

Mileage: 56,000

20240511UNKNOWN OR OTHER

The "hands-free" liftgate on numerous occasions comes down on a person when that person is in the cargo area. the "hands-free" feature seems to have a mind of it own and besides being very irritating, seems dangerous. There is no way to turn off this feature.

20240507VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

The contact owns a 2023 Ford Edge. The contact stated that while driving at an undisclosed speed with the defroster activated, the infotainment system screen turned blank, and then the defroster was inoperable. Additionally, the contact stated that the heater and A/C failed to operate as needed when the infotainment system screen turned blank. No warning light was illuminated. The Better Business Bureau (BBB) was made aware of the failure and a case was opened. The vehicle was taken to the deale

Mileage: 6,500

20240507ELECTRICAL SYSTEM

The contact owns a 2023 Ford Edge. The contact stated that while driving at an undisclosed speed with the defroster activated, the infotainment system screen turned blank, and then the defroster was inoperable. Additionally, the contact stated that the heater and A/C failed to operate as needed when the infotainment system screen turned blank. No warning light was illuminated. The Better Business Bureau (BBB) was made aware of the failure and a case was opened. The vehicle was taken to the deale

Mileage: 6,500

20240416ELECTRICAL SYSTEM

The contact owns a 2023 Ford Edge. The contact stated that while driving at an undisclosed speed and attempting to utilize the hands-free calling and/or GPS features, the center display failed to function properly. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the center display, informing the contact that a software update was required. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure, a ca

Mileage: 8,000

20240329LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK

The contact owns a 2023 Ford Edge. The contact stated that the liftgate erroneously activated while leaning against the rear bumper. The vehicle was taken to the dealer who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 6,915.

Mileage: 6,915

20231002ENGINE

The contact leased a 2023 Ford Edge. After a rainstorm, the contact discovered water accumulation in the footwell of the front driver’s side of the vehicle. The vehicle was taken to the dealer where parts of the interior of the vehicle were removed to dry out the interior of the vehicle; however, the dealer then discovered there was a crack in the windshield which caused the failure. After two weeks in the possession of the dealer, the vehicle was returned to the contact; however, the vehicle

Mileage: 17,095

20231002ELECTRICAL SYSTEM

The contact leased a 2023 Ford Edge. After a rainstorm, the contact discovered water accumulation in the footwell of the front driver’s side of the vehicle. The vehicle was taken to the dealer where parts of the interior of the vehicle were removed to dry out the interior of the vehicle; however, the dealer then discovered there was a crack in the windshield which caused the failure. After two weeks in the possession of the dealer, the vehicle was returned to the contact; however, the vehicle

Mileage: 17,095

20230921FUEL SYSTEM, GASOLINE

The contact owns a 2023 Ford Edge. The contact stated that while driving at approximately 35–40 MPH with her two daughters occupying the rear seats, they heard an abnormal sound of fluid in the vehicle. There were no warning lights illuminated. The contact was able to determine that the abnormal sound was caused by the fuel in the fuel tank swishing around. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was

Mileage: 25

20230705SERVICE BRAKES

The contact rented a 2023 Ford Edge. The contact stated that on several occasions while driving at various speeds, the brake warning light illuminated, and the vehicle stalled. Additionally, the contact stated that the steering wheel became firm. The vehicle was able to restart after several attempts after each failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.