Total Complaints
803 filings
FORD EDGE · model year
803 NHTSA complaints, 10 crash reports, and 3 active recalls for this specific cohort.
NHTSA overall rating
5 / 5 ★
New Car Assessment Program
The 2019FORDEDGE carries 803 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 10 crashes, 1 fire, 4 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 5/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2019 EDGE is power train with 359 filings, followed by engine (134) and unknown or other (63). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 3 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 177 investigation files overlapping the 2019 EDGE, and 8 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
803 filings
Crashes Reported
10 reports
Source
NHTSA ODI
Federal complaints database
Above median complaint volume — review patterns below.
| Component | Count |
|---|---|
| POWER TRAIN | 359 |
| ENGINE | 134 |
| UNKNOWN OR OTHER | 63 |
| FUEL/PROPULSION SYSTEM | 28 |
| ENGINE AND ENGINE COOLING | 28 |
| ELECTRICAL SYSTEM | 27 |
| SEAT BELTS | 17 |
| VEHICLE SPEED CONTROL | 17 |
| WHEELS | 14 |
| SERVICE BRAKES | 13 |
| POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER | 12 |
| WHEELS:LUGS/NUTS/BOLTS/STUDS | 9 |
| STEERING | 7 |
| VISIBILITY:SUN/MOON ROOF ASSEMBLY | 7 |
| VISIBILITY/WIPER | 6 |
BACK OVER PREVENTION:SOFTWARE
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2
SEAT BELTS:FRONT:WEBBING
Ford Motor Company (Ford) is recalling certain 2019 Edge vehicles. The driver-side seat belt pretensioner anchor may have been improperly crimped, possibly resulting in the seat belt webbing detaching from the anchor in the event of a crash.
POWER TRAIN:AUTOMATIC TRANSMISSION
Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.
Transmission has been in the dealer multiple times due to transmission slipping, exhibiting a shudder/buck/jerk/hesitation to shift while accelerating and driving up to 35 mph. The software in the powertrain control module (PCM) was reset on multiple visits in an attempt to correct the issue prior to the physical partial repair of the transmission. At Odometer reading 69,685 mi Services Performed Vehicle serviced Automatic transmission cooler flushed Oil and filter changed Torque converter replaced Transmission checked Transmission fluid flushed Transmission rebuilt This vehicle is now out of warranty and is starting to experience transmission performance issues again (02/2026).
Incident Summary On February 14, 2026, without warning, the vehicle stalled and shut down while I was backing into my driveway. The engine restarted briefly only to fail again. Two independent mechanics have confirmed a blown head gasket resulting from coolant intrusion into the engine cylinders that is consistent with the well-documented defect affecting this engine platform. The vehicle is currently inoperable. This failure occurred while I am [XXX] pregnant, with my minor child present in the vehicle. A sudden engine shutdown at highway speeds could have resulted in serious bodily injury or worse. The safety implications of this defect are substantial. 2019 Ford Edge SEL AWD (VIN: [XXX] ) equipped with the 2.0L EcoBoost engine â a vehicle widely associated with the known coolant intrusion defect currently subject to litigation. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The transmission/torque converter completely failed after being maintained while driving on the highway without any warning. The transmission began jerking and bucking, almost sending me into the oncoming lane while driving. Coupled with the lane departure avoidance system automatically turning my wheel, the vehicle became uncontrollable. Even though i removed my foot from the gas an tried braking, the transmission would not disengage for a few seconds causing me to almost lose control of the vehicle. Then the transmission just gave out and I was unable to pull off some where safe without issue. There were no warnings on the vehicle, no lights, nothing signaled an issue until after i was able to get the car to stop at the side of the road. The vehicle had to be towed due to not being able to drive at all. It has been inspected and I have been told the transmission just completely went out, possibly due to a leak in the linkage I was not aware of, and was not caught during my last ins
The transmission/torque converter completely failed after being maintained while driving on the highway without any warning. The transmission began jerking and bucking, almost sending me into the oncoming lane while driving. Coupled with the lane departure avoidance system automatically turning my wheel, the vehicle became uncontrollable. Even though i removed my foot from the gas an tried braking, the transmission would not disengage for a few seconds causing me to almost lose control of the vehicle. Then the transmission just gave out and I was unable to pull off some where safe without issue. There were no warnings on the vehicle, no lights, nothing signaled an issue until after i was able to get the car to stop at the side of the road. The vehicle had to be towed due to not being able to drive at all. It has been inspected and I have been told the transmission just completely went out, possibly due to a leak in the linkage I was not aware of, and was not caught during my last ins
Vehicle has 70000 miles , transmission started shuddering upon acceleration up to about 60 mph. Rpmâs jump even remaining at steady speed. Took it to the dealership and was told the entire transmission needed replaced.
The stop start actuator has been on for 3 days I have lost power in reverse and drive but the gears are still engaging
We are having transmission issues with our 2019 Ford Edge. Sudden shifting, very jerky. The opposite of a smooth performing transmission. You step on the gas, you hear the RPM's going but it doesn't want to go. Then all of the sudden it shifts while the rpm's are elevated and then jerks you. It seems like this is really bad for the transmission and making things worse. I don't know if this is necessarily a safety issue but it definitely would be if trying to merge onto a major highway, driving up a hill, or my wife got stranded somewhere that is not safe. This is my wife's car and I'm not sure what to do but in my opinion it not safe do these concerns.
Torque converter needs replacement cost $4,000. 81000 miles on vehicle.
Torque converter needs replacement cost $4,000. 81000 miles on vehicle.
While accelerating up to 40 mph the vehicle shudders with every shift up to that point after that speed is encountered any speed above that no more shudder. Iâve read on multiple other peopleâs forms that theyâre having the same issue. Not everyone has money just laying around to fix a problem that is frequent on these year make and models. Ford should do something to fix a known issue.
I have < 60K on this Edge. The transmission needed replacing (out of warranty barely). This is my wifeâs vehicle. Sheâs been retired for three years and hardly drives it. This is not a fair wear and tear replacement. It jerked and bucked between 15 and 40 miles an hour. There is even a Ford service bulletin on it. Thatâs not elevated to a recall. I worked with the dealership and Ford gave me $2000 off the final bill, but they shouldâve given me a new transmission for nothing and I wouldâve paid for labor. That seemed fair. You would think that if there is a major service bulletin on it, then Ford would work with you or at least get extend some Goodwill. I believe the Ford rep gave me $2000 off but they shouldâve supplied the transmission because it was a quality control issue not a use issue. Itâs very disappointing. I have two other vehicles that are 15 and 14 years old, so I take care of my vehicles. This one however, surprise me out of the blue with the bad transmissio
Faulty transmission. Needs to be replaced after only 99,000 miles.
Torque converter shudder during acceleration per ford TSB 21-2154. Removed and replaced torque converter with factory new to remedy issue. No check engine lights per TSB 21-2154.
The contact owns a 2019 Ford Edge equipped with Bridgestone Tires, Tire Line: Alenza Ultra A/S, Tire Size, 245/60/R18, DOT Number: AW283AAUl. The contact stated that while making a left or right turn, the contact heard an abnormal popping sound. The vehicle was taken to the dealer, and the contact was informed that the tires had dry rotted and were cracking. In addition, the contact was informed that the failure caused the tires to slip and skid on the road surface while turning left or right. The contact was advised that the tires needed to be replaced. The tires were purchased from Cosco in October 2022. The mileage guarantee for the tires was 80,000. Cosco was contacted and made aware of the failure; however, the contact was informed that a partial refund would be prorated for the tires. The contact was informed that if the first option was not accepted, the tires could be replaced with a different brand, and the contact would be responsible for the remaining balance after the parti
Mileage: 80,000
The transmission has severe shuddering when accelerating up to 40mph. Iâve had the torque converter replaced twice and the issue has remained. Over time the speed of shuddering has expanded up to 40mph before it drives smoothly.
Have only had 2019 Ford Edge SEL for just about 3yrs..Around the middle of Nov, 2025 vehicle started sputting/jerking up to about 40mph then would drive fine at higher speeds...While driving over the weekend jan 3rd 2026 vehicle started smoking extremely bad, no check engine light to let me know anything was wrong, still no lights at this time... had to abruptly stop on the highway to merge over to get to the side safely thinking any minute vehicle could catch fire. Assuming it was a oil leak, had it towed to the mechanic shop where I was informed it was transmission fluid everywhere. After looking up systems I came across a forum where owners of this vehicle are calling for recall for the exact same problem. Mechanic stated take to Ford dealership bc these edges have had transmission issues and he didn't want to replace converter or any other part then months later need new transmission which he quoted at 9600. Not only my safety was put at risk but every person on the road that day,
Have only had 2019 Ford Edge SEL for just about 3yrs..Around the middle of Nov, 2025 vehicle started sputting/jerking up to about 40mph then would drive fine at higher speeds...While driving over the weekend jan 3rd 2026 vehicle started smoking extremely bad, no check engine light to let me know anything was wrong, still no lights at this time... had to abruptly stop on the highway to merge over to get to the side safely thinking any minute vehicle could catch fire. Assuming it was a oil leak, had it towed to the mechanic shop where I was informed it was transmission fluid everywhere. After looking up systems I came across a forum where owners of this vehicle are calling for recall for the exact same problem. Mechanic stated take to Ford dealership bc these edges have had transmission issues and he didn't want to replace converter or any other part then months later need new transmission which he quoted at 9600. Not only my safety was put at risk but every person on the road that day,
AFter replacing torque converter 3 months ago, I now need a complete transmission replacement due to losing gears 3-5 and reverse.
While driving my vehicle on the first day of 2026 at a speed between 20 to 40 mph, I suddenly noticed that the car stopped responding to the gas pedal and would not accelerate. I immediately felt a loss of power. I pulled over to the side of the road, turned the engine off completely, and then restarted it. When I tried to shift into reverse, the car didnât respond. I switched to Drive, and it moved forward, but a message appeared on the dashboard stating: âPowertrain Malfunction / Reduced Power.â Shortly after, the check engine light came on. I checked the fault through ford app and the message was â The powertrain control system has detected one of the transmission shift solenoids is not responding as expected or is stuck in the on position. Some transmission gears may not being available resulting in delayed or harsh shifts into another gearâ I left the car parked and had it towed to a local repair shop for diagnosis. The vehicle has not yet reached 57,000 miles. Thankful
Transmission needs to be rebuilt and car has less than 70k miles. Torque converter is failing and leaking fragments through the transmission.
Unintended Transmission Downshift and Rear Wheel Lock-up
Timing Belt Failure
Underbody shields detachment
B-Pillar Trim Detachment
Unintended Transmission Downshift and Rear Wheel Lock-up
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.