2011 FORD EDGE
2527 complaints filed with NHTSA.
NHTSA Safety Rating
Complaints by Component
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM | 683 |
| SERVICE BRAKES | 256 |
| UNKNOWN OR OTHER | 253 |
| EXTERIOR LIGHTING | 187 |
| STRUCTURE:BODY | 182 |
| ENGINE | 179 |
| POWER TRAIN | 168 |
| VEHICLE SPEED CONTROL | 87 |
| STRUCTURE:BODY:DOOR | 79 |
| FUEL/PROPULSION SYSTEM | 57 |
| LATCHES/LOCKS/LINKAGES:DOORS:LATCH | 47 |
| ELECTRONIC STABILITY CONTROL (ESC) | 43 |
| SERVICE BRAKES, HYDRAULIC | 41 |
| LATCHES/LOCKS/LINKAGES | 36 |
| STEERING | 29 |
Recalls (3)
STRUCTURE:BODY
FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
FORD IS RECALLING CERTAIN MODEL YEAR 2011 EDGE AND LINCOLN MKX VEHICLES MANUFACTURED FROM JULY 1, 2010, THROUGH OCTOBER 8, 2010. THESE VEHICLES WERE SHIPPED WITH INCORRECTLY CONFIGURED ELECTRONIC MODULE SETTINGS THAT DISABLE THE LOCKING FUNCTION OF THE LIFTGATE. ACCORDINGLY, THE VEHICLES FAIL TO C
ELECTRICAL SYSTEM:SOFTWARE
FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT
Recent Complaints
The contact owns a 2011 Ford Edge. The contact stated that while his son was driving at an undisclosed speed, the brake pedal locked and was inoperable. Due to the brake pedal failure, the vehicle crashed into a nearby curb. The contact stated that his son described the brake pedal as it was hard as a brick. The damage done to the vehicle due to the brake pedal failure was diagnosed and repaired by the contact. The damages were a fractured passenger front side lower control arm and a fractured
Mileage: 243,000
Vehicle is owned by my parents. I am his adult son [XXX] ). My father was driving. He failed to stop in time to avoid impacting the vehicle in front. Based on pictures and in-person inspection, he was traveling at a speed that should have deployed the driver's and front seat passenger's air bags. These did not deploy. The side airbag did deploy. No dashboard warnings indicated a problem with the airbags. No recall was in place. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATI
ABS HYDRAULIC MCU UNIT VALVES STICK OPEN AFTER TURNING AND GOING OVER A BUMP WITH THE BRAKES ON. OUT OF NOWHERE THE BAKE PEDDLE GOES ALMOST TO THE FLOOR AND DOES NOT RETURN TO NORMAL OPERATION. YOU ARE LEFT WITH A SPONGEY PEDDLE THAT WHEN PRESSED CONTINUES TO DEPRESS AS IF LEAKING UNTIL IT BOTTOMS OUT. UNLESS YOU PUMP IT UP. I HAVE HAD THE MCU CYCLED AT A GARAGE AND THEY HAVE GOTTEN THE VALVE TO BREAK FREE ONLY TO HAVE IT HAPPEN AGAIN. I SEE THEY HAVE RECALLED THE FUSION FOR A SIMILAR ISSUE.
Mileage: 145,000
WHEN VEHICLE IS IN MOTION AT VARIOUS SPEEDS AND PRESSURE APPLIED TO BRAKE PEDAL TO STOP OR REDUCE SPEED THE VEHICLE DOESN'T COMPLETELY STOP. THIS HAS RESULTED IN ACCIDENTS DUE TO PRESSING BRAKE IS UNABLE TO STOP THE VEHICLE. MULTIPLE DIAGNOSTICS HAVE BEEN PERFORMED ON THE VEHICLE FROM CERTIFIED AUTO SHOPS TO NO AVAIL. MECHANICS ARE UNABLE TO RESOLVE THE ISSUE DUE TO OCCURRENCES ARE INTERMITTENT. THIS IS A VERY SCARY FEELING TO NOT KNOW IF YOUR BRAKING SYSTEM WILL STOP THE VEHICLE WHEN IN MOTION.
Mileage: 145,000
TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING 8 MPH, THE REVERSE SENSORS WENT OFF. THE CONTACT MENTIONED THAT THE VEHICLE WAS TURNED OFF AND RESTARTED. WHEN THE VEHICLE WAS PLACED IN REVERSE, THE INSTRUMENT PANEL AND BACK UP CAMERA WENT BLANK. THE CONTACT MENTIONED THAT THE GEAR BECAME STUCK IN REVERSE AND THE VEHICLE ROLLED INTO THE VEHICLE IN THE REAR. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE CONTACT TURNED THE VEHICLE ON AND OFF UNTIL IT B
Mileage: 128,000
ON 9/11/17 MY WIFE WAS INVOLVED IN AN ACCIDENT WHILE DRIVING HER 2011 FORD EDGE LIMITED WITH APPROXIMATELY 80,000 MILES. A VAN HAD CUT HER OFF DURING RUSH HOUR TRAFFIC ON HYW. 635 IN FARMERS BRANCH, TX AND SHE ENDED UP REAR ENDING IT. I ASKED MY WIFE WHAT HAPPENED WHEN I ARRIVED AT THE HOSPITAL AND THE TOLD ME THAT WHEN SHE WENT FOR THE BRAKE PEDAL IT WENT STRAIGHT TO THE FLOOR AND SHE HEARD A "SUCKING" SOUND BUT THE CAR DID NOT STOP. OUR INSURANCE COMPANY AT THE TIME (USAA) NEVER INVESTIGATED T
Mileage: 80,000
BACKED INTO GARAGE AND BRAKE PEDAL WENT TO FLOOR WHEN DEPRESSED WITH NO WARNING. BROKE SEVERAL 2 X 4'S AND PUSHED THE WALL OUT ONE FOOT. NEW BRIGHTON FORD DEALER HAD DETERMINED ITS A BAD ABS MODULE AND HYDRAULIC CONTROL UNIT (HCU). ITS BEEN TWO MONTHS WITHOUT THE USE OF THE VEHICLE AS FORD CAN NOT GET A NEW HCU ANYWHERE IN THE USA. THEY SAY THE PART HAS NO DATE TO WHEN THEY WILL GET THE PART. FORD CUSTOMER SERVICE JUST SAYS THEY HAVE ESCALATED THE PART AVAILABILITY PART AND SAID TO KEEP CHE
Mileage: 47,000
DURING THE COURSE OF OWNERSHIP OF A 2011 FORD EDGE, A SEVER BREAKING ISSUE EMERGED WITH NO WARNING OR ALERTS OF ANY KIND. THE MAIN ISSUE ARISES WHEN A DRIVER DOWN PRESSES THE BRAKE PEDAL DURING DRIVING CONDITIONS ST ANY SPEED. THE DRIVER IS MET WITH A SOFT OR SPONGY BRAKE THAT RETARDS THE BRAKING ACTION WHICH CAN LEAD TO SEVERE INJURY. THE ISSUE AROSE AND WAS TAKEN TO A DEALERSHIP WHO CANNOT READILY SOLVE THE ISSUE AND INSTEAD WOULD RECOMMEND THAT THE OWNER LEARN OR ACCCEPT THE ISSUE RATHER THAN
Mileage: 123,000
WHEN WE RETURNED FROM VACATION WE NOTICED THE BRAKE PETAL WAS SINKING TO THE FLOOR. THE CAR WOULD TAKE A BIT TO COME TO A STOP. AT ONE POINT I WAS AT A COMPLETE STOP AT A LIGHT. THE PETAL SANK AND THE CAR ROLLED FORWARD AND INTO THE BUMPER OF THE CAR IN FRONT OF ME (NO INJURIES). WE CHANGED THE BRAKE FLUID AND BLED THEM MANY TIMES. WE RESEARCHED ON WHAT MIGHT BE WRONG. ULTIMATELY I FOUND THAT FORD WOULD REPLACE THE BRAKE BOOSTER DUE TO SOME SORT OF RECALL. THEY REPLACED IT AND SAID THAT THE CA
Mileage: 130,000
BRAKE FAILURE- BRAKE PEDAL GOES TO FLOOR WHEN BRAKING WHILE IN MOTION- THE POWER BOOSTER HAS ALREADY BEEN REPLACED BY DEALER UNDER RECALL
Mileage: 72,800
ON OCTOBER 2016, THE DRIVER WAS WESTBOUND ON 2 LANE ROUTE 40 NEAR SPRINGFIELD, OHIO. A MEDICAL CONDITION CAUSED THE DRIVER TO PASS OUT. THE AUTO VEERED OFF THE ROAD INITIALLY TRAVELING APPROXIMATELY 40 MILES PER HOUR. IT CROSSED THROUGH A YARD AND HIT NOSE FIRST INTO A HILL. ALMOST $10,000 WORTH OF DAMAGE WAS CAUSED TO THE FRONT END OF THE VEHICLE. THE AIRBAG DID NOT INFLATE AND THE DRIVER SUSTAINED HEAD AND FACIAL INJURIES DUE TO CONTACT WITH THE STEERING WHEEL. THE DRIVER ALSO SUSTAINED DE
Mileage: 105,600
ON OCTOBER 2016, THE DRIVER WAS WESTBOUND ON 2 LANE ROUTE 40 NEAR SPRINGFIELD, OHIO. A MEDICAL CONDITION CAUSED THE DRIVER TO PASS OUT. THE AUTO VEERED OFF THE ROAD INITIALLY TRAVELING APPROXIMATELY 40 MILES PER HOUR. IT CROSSED THROUGH A YARD AND HIT NOSE FIRST INTO A HILL. ALMOST $10,000 WORTH OF DAMAGE WAS CAUSED TO THE FRONT END OF THE VEHICLE. THE AIRBAG DID NOT INFLATE AND THE DRIVER SUSTAINED HEAD AND FACIAL INJURIES DUE TO CONTACT WITH THE STEERING WHEEL. THE DRIVER ALSO SUSTAINED DE
Mileage: 105,600
ON OCTOBER 2016, THE DRIVER WAS WESTBOUND ON 2 LANE ROUTE 40 NEAR SPRINGFIELD, OHIO. A MEDICAL CONDITION CAUSED THE DRIVER TO PASS OUT. THE AUTO VEERED OFF THE ROAD INITIALLY TRAVELING APPROXIMATELY 40 MILES PER HOUR. IT CROSSED THROUGH A YARD AND HIT NOSE FIRST INTO A HILL. ALMOST $10,000 WORTH OF DAMAGE WAS CAUSED TO THE FRONT END OF THE VEHICLE. THE AIRBAG DID NOT INFLATE AND THE DRIVER SUSTAINED HEAD AND FACIAL INJURIES DUE TO CONTACT WITH THE STEERING WHEEL. THE DRIVER ALSO SUSTAINED DE
Mileage: 105,600
DRIVER DOOR INTERLOCK SWITCH CONSISTENTLY FAILS TO WORK. THIS CAUSES THE INTERIOR LIGHTS TO REMAIN ON UNTIL THE CAR BEGINS TO TRAVEL FORWARD AND REACH A CERTAIN SPEED. AT NIGHT IT IS IMPOSSIBLE TO SEE ANYTHING BEHIND YOU WHEN BACKING UP WITH THE LIGHTS ON. IT HAS ALREADY CAUSED AN ACCIDENT WHEN I BACKED INTO A PARKED CAR. THIS IS A VERY DANGEROUS SAFETY HAZARD AS ANY PERSON WALKING BEHIND YOU COULD BE HIT.
Mileage: 85,000
I WAS AT A DRIVE THRU AND HAD BRAKES APPLIED AND THEN I HEARD A HISSING NOISE COMING FROM BRAKES I LET OFF BRAKES TO MOVE FORWARD AND THE BRAKES WENT HARD AND TO FLOOR CAUSING ME TO HIT THE CAR IN FRONT OF ME. I TOOK MY VEHICLE TO DEALER AFTER I LEFT AND THEY SAID IT WAS A BRAKE BOOSTER THAT HAD BEEN RECALLED. I HAVE NOT RECEIVED A NOTICE OR LETTER THAT THE BRAKES WERE RECALLED. I NOW HAVE DAMAGE TO MY FRONT BUMPER.
Mileage: 78,000
LAST WEEK I REPORTED A FIRE THAT DESTROYED MY CAR ONLY SECONDS AFTER I SAW SMOKE AND GOT OUT. AFTER READING ALL THE 'DOOR AJAR' COMPLAINTS I WANTED TO ADD THAT I TOO HAD A PROBLEM WITH THE "DOOR AJAR" WARNING HAPPENING OVER THE LAST 6 MONTHS OR SO. IT WASN'T CONTINUOUS, SOMETIMES WHEN I SLAMMED THE DOOR REALLY HARD IT WOULD GO OFF, BUT WHEN LEAVING THE CAR AT NIGHT IN THE DRIVEWAY SOMETIMES I'D HAVE TO SLAM THE DOOR MANY TIMES FOR THE LIGHTS ON THE CAR TO GO OFF. I FOUND THAT IF THE DOOR AJAR W
Mileage: 47,000
THIS IS THE 2ND TIME IN 3 YEARS THAT I HAVE HAD AN ISSUE WITH MY DRIVER DOOR SAYING IT IS AJAR WHEN IT IS ACTUALLY CLOSED. IT WON'T LOCK AND THE LIGHTS STAY ON, ALLOWING FOR THE BATTERY TO DRAIN IF LEFT FOR TOO LONG. THE DOOR AJAR LIGHT WILL NOT SHUT OFF UNLESS I REPEATEDLY SLAM THE DOOR UNTIL IT REGISTERS THAT IT IS CLOSED. BESIDES, BEING A SAFETY ISSUE, IT IS HURTING MY SHOULDER BECAUSE I HAVE TO KEEP SHUTTING IT OVER AND OVER UNTIL IT REGISTERS. TWICE I HAVE GONE OUT IN OUR GARAGE AND NIGHT A
Mileage: 93,200
WHILE DRIVING LESS THAN 5 MPH IN MY DRIVEWAY AND TURNING TO PARK, I NOTICED A THIN STREAM OF SMOKE COMING FROM UNDER THE HOOD ON THE DRIVER'S SIDE, ABOUT 3/4 WAY UP THE HOOD TOWARD THE WINDSHIELD . I STOPPED, TURNED THE CAR OFF AND GOT OUT. WITHIN SECONDS THE CAR WAS FILLED WITH WHITE SMOKE AND THE SAME WHITE SMOKE STARTED POURING OUT ALL SIDES OF THE HOOD AND THE FRONT GRILL, FIRE WAS DROPPING FROM THE ENGINE ONTO THE GROUND, AND WITHIN ABOUT 30 SECONDS THE FRONT OF THE CAR WENT UP IN FLAMES T
Mileage: 47,000
TL*THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, A BURNING ODOR EMITTED INSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THERE WAS AN ELECTRICAL PROBLEM THAT ORIGINATED FROM THE FUSE BOX. THE FAILURE CAUSED THE BATTERY TO FAIL. THE BATTERY WAS REPLACED ON TWO SEPARATE OCCASIONS HOWEVER, THE FAILURE PERSISTED. IN ADDITION, THE REAR LIFT GATE FAILED TO RELEASE AND OPENED INDEPENDENTLY. THE FRONT DRIVER'S SIDE SE
Mileage: 61,000
TL*THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, A BURNING ODOR EMITTED INSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THERE WAS AN ELECTRICAL PROBLEM THAT ORIGINATED FROM THE FUSE BOX. THE FAILURE CAUSED THE BATTERY TO FAIL. THE BATTERY WAS REPLACED ON TWO SEPARATE OCCASIONS HOWEVER, THE FAILURE PERSISTED. IN ADDITION, THE REAR LIFT GATE FAILED TO RELEASE AND OPENED INDEPENDENTLY. THE FRONT DRIVER'S SIDE SE
Mileage: 61,000