Total Complaints
5 filings
FORD EDGE · model year
2004 FORD EDGE
5 NHTSA complaints for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2004FORDEDGE carries 5 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2004 EDGE is air bags with 3 filings, followed by service brakes (1) and electrical system (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 177 investigation files overlapping the 2004 EDGE, and 8 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page, a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
5
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
Complaints by Component
| Component | Count |
|---|---|
| AIR BAGS | 3 |
| SERVICE BRAKES | 1 |
| ELECTRICAL SYSTEM | 1 |
Recent Complaints
20181106AIR BAGS
TAKATA RECALL. WITHIN A YEAR, MY BRAKE VACUUM SYSTEM HAS FAILED ME, LEADING TO ALMOST GETTING INTO A MAJOR ACCIDENT. THE ELECTRIC SYSTEM IS NOT WORKING, AND I OFTEN SMELL BURNING. MY FRONT PASSENGER AIRBAG HAS BEEN RECALLED, BUT THE PART HAS NOT BEEN IN STOCK FOR OVER A YEAR.
20181106SERVICE BRAKES
TAKATA RECALL. WITHIN A YEAR, MY BRAKE VACUUM SYSTEM HAS FAILED ME, LEADING TO ALMOST GETTING INTO A MAJOR ACCIDENT. THE ELECTRIC SYSTEM IS NOT WORKING, AND I OFTEN SMELL BURNING. MY FRONT PASSENGER AIRBAG HAS BEEN RECALLED, BUT THE PART HAS NOT BEEN IN STOCK FOR OVER A YEAR.
20181106ELECTRICAL SYSTEM
TAKATA RECALL. WITHIN A YEAR, MY BRAKE VACUUM SYSTEM HAS FAILED ME, LEADING TO ALMOST GETTING INTO A MAJOR ACCIDENT. THE ELECTRIC SYSTEM IS NOT WORKING, AND I OFTEN SMELL BURNING. MY FRONT PASSENGER AIRBAG HAS BEEN RECALLED, BUT THE PART HAS NOT BEEN IN STOCK FOR OVER A YEAR.
20181029AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE LOCAL DEALER FORD OF SMITHTOWN (440 E JERICHO TURNPIKE SAINT JAMES, NY 11780, (631) 265-2341) WHERE IT WAS INFORMED THAT THE REMEDY PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
20161018AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V036000 (AIR BAGS). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Compare 2004FORDEDGE to Similar Vehicles
NHTSA Investigations 8 Open
EA26001Engineering AnalysisOpen
Unintended Transmission Downshift and Rear Wheel Lock-up
PE25020Preliminary EvaluationOpen
Timing Belt Failure
DP25001Defect PetitionOpen
Underbody shields detachment
PE25007Preliminary EvaluationOpen
B-Pillar Trim Detachment
PE25002Preliminary EvaluationClosed
Unintended Transmission Downshift and Rear Wheel Lock-up
Frequently Asked Questions
How many complaints does the 2004 FORD EDGE have?▼
The 2004 FORD EDGE has 5 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
What are the most common problems with the 2004 FORD EDGE?▼
The most-complained component for the 2004 FORD EDGE is AIR BAGS with 3 complaints. Other frequently reported areas include SERVICE BRAKES and ELECTRICAL SYSTEM.
Is the 2004 FORD EDGE safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology - how this data is sourced, computed, and verified.