Total Complaints
937 filings
FORD ECOSPORT · model year
937 NHTSA complaints, 31 crash reports, and 2 active recalls for this specific cohort.
NHTSA overall rating
4 / 5 ★
New Car Assessment Program
The 2018FORDECOSPORT carries 937 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 31 crashes, 3 fires, 14 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 4/5 rating, with 4/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2018 ECOSPORT is engine with 343 filings, followed by engine and engine cooling (296) and power train (61). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 2 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 1 investigation file overlapping the 2018 ECOSPORT. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
937 filings
Crashes Reported
31 reports
Source
NHTSA ODI
Federal complaints database
Above median complaint volume — review patterns below.
| Component | Count |
|---|---|
| ENGINE | 343 |
| ENGINE AND ENGINE COOLING | 296 |
| POWER TRAIN | 61 |
| UNKNOWN OR OTHER | 58 |
| FUEL/PROPULSION SYSTEM | 36 |
| ELECTRICAL SYSTEM | 28 |
| SERVICE BRAKES | 27 |
| VEHICLE SPEED CONTROL | 17 |
| AIR BAGS | 10 |
| WHEELS | 9 |
| ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:PUMP | 7 |
| STRUCTURE:BODY | 5 |
| STEERING | 4 |
| SERVICE BRAKES, HYDRAULIC | 4 |
| FUEL SYSTEM, GASOLINE | 4 |
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:PUMP
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
EQUIPMENT:OTHER:LABELS
Ford Motor Company (Ford) is recalling certain 2018 Ford Ecosport vehicles sold in the United States Federal Territiories. These vehicles were shipped with the European brake reservoir pictogram cap label and the European English language owner's manual kits. As such, these vehicles fail to comply
While driving toward the freeway on January 16, 2026, I pressed my brakes and the vehicle failed to slow or stop. Instead, the vehicle accelerated. I reacted quickly to avoid a head-on collision but was involved in a crash. When pressing on my brakes there were audible sounds from from my hood. As if my car wanted to stop but wouldnât. My engine previously failed for the same reason. When the second and third decal came out I called my local dealership. After my last oil change my car began to show show signs of concern. I emails and called the dealership, I brought my car in however they had no one to work on my car and wouldnât offer a rental. Told me as long as my car is drivable Iâll be fine. This vehicle has an open recall related to engine/performance defects. History includes: Complete engine failure in 2024 (vehicle retained for two months). Recurring symptoms reported to dealership. Check engine light illuminated; dealership advised vehicle was safe to drive. Vehic
While driving toward the freeway on January 16, 2026, I pressed my brakes and the vehicle failed to slow or stop. Instead, the vehicle accelerated. I reacted quickly to avoid a head-on collision but was involved in a crash. When pressing on my brakes there were audible sounds from from my hood. As if my car wanted to stop but wouldnât. My engine previously failed for the same reason. When the second and third decal came out I called my local dealership. After my last oil change my car began to show show signs of concern. I emails and called the dealership, I brought my car in however they had no one to work on my car and wouldnât offer a rental. Told me as long as my car is drivable Iâll be fine. This vehicle has an open recall related to engine/performance defects. History includes: Complete engine failure in 2024 (vehicle retained for two months). Recurring symptoms reported to dealership. Check engine light illuminated; dealership advised vehicle was safe to drive. Vehic
While driving toward the freeway on January 16, 2026, I pressed my brakes and the vehicle failed to slow or stop. Instead, the vehicle accelerated. I reacted quickly to avoid a head-on collision but was involved in a crash. When pressing on my brakes there were audible sounds from from my hood. As if my car wanted to stop but wouldnât. My engine previously failed for the same reason. When the second and third decal came out I called my local dealership. After my last oil change my car began to show show signs of concern. I emails and called the dealership, I brought my car in however they had no one to work on my car and wouldnât offer a rental. Told me as long as my car is drivable Iâll be fine. This vehicle has an open recall related to engine/performance defects. History includes: Complete engine failure in 2024 (vehicle retained for two months). Recurring symptoms reported to dealership. Check engine light illuminated; dealership advised vehicle was safe to drive. Vehic
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The dealer was contacted. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and referred the contact to a dealer with parts available. The contact was informed by the dealer that parts were available; however, the contact would be placed on a waitlist. The contact had not experienced a failure.
The contact owns a 2018 Ford EcoSport. The vehicle was repaired under NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING). The contact had not experienced a failure before the recall repair; however, the contact experienced failures after the recall repair. The contact stated the vehicle failed to accelerate as intended while depressing the accelerator pedal and failed to exceed 30 MPH. An unknown RED warning light was illuminated. The contact stated that whenever the vehicle accelerated above 30 MPH, there was an abnormal grinding sound coming from the front of the vehicle. The vehicle was taken to the dealer, where it was diagnosed with turbocharger failure. The vehicle was repaired; however, the grinding sound persisted. The vehicle was taken back to the dealer, but no cause for the failure was found. The manufacturer was not notified of the failure. The failure mileage was approximately 93,000.
Mileage: 93,000
The affected systems are the engine and powertrain. After completion of Safety Recall 23S64 (NHTSA #23V905) in November 2025, my vehicle began experiencing repeated loss of power, stalling, and reduced-power âlimp modeâ events. The check engine light illuminated and diagnostic trouble code P0299 (Turbocharger Underboost Condition) was identified. The vehicle remains available for inspection upon request. My safety and the safety of others were put at risk due to sudden loss of engine power while driving, including hesitation and reduced acceleration in traffic. The vehicle has stalled and entered limp mode unexpectedly, creating a risk of being unable to maintain speed or safely merge. The problem has been reproduced and documented through multiple return visits to the same Ford dealership following the recall repair. The dealership attempted repairs including spark plug replacement and battery replacement, which did not resolve the issue. On the most recent visit, the dealership s
The affected systems are the engine and powertrain. After completion of Safety Recall 23S64 (NHTSA #23V905) in November 2025, my vehicle began experiencing repeated loss of power, stalling, and reduced-power âlimp modeâ events. The check engine light illuminated and diagnostic trouble code P0299 (Turbocharger Underboost Condition) was identified. The vehicle remains available for inspection upon request. My safety and the safety of others were put at risk due to sudden loss of engine power while driving, including hesitation and reduced acceleration in traffic. The vehicle has stalled and entered limp mode unexpectedly, creating a risk of being unable to maintain speed or safely merge. The problem has been reproduced and documented through multiple return visits to the same Ford dealership following the recall repair. The dealership attempted repairs including spark plug replacement and battery replacement, which did not resolve the issue. On the most recent visit, the dealership s
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. In addition, while the vehicle was stopped at a traffic signal, it stalled. After several attempts, the vehicle restarted. The âService Vehicle Soonâ warning light was illuminated, and an unknown, orange-colored light was displayed. The contact stated that the vehicle stalled while driving uphill. The vehicle was taken to the dealer; however, the part to do the recall repair was not yet available. The vehicle was not repaired. The contact stated that the failure had worsened. The manufacturer was made aware of the issue. The manufacturer contacted four dealers and confirmed that parts were not available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of
Mileage: 60,000
I received the recall Notice 23S64/NHTSA23V905 from the dealership where I purchased my Ford Ecosport in August 2025. I called the dealership to schedule the repair on August 28, 2025. I spoke with Brandon from the service dept. He told me that they would need the car for two weeks to even determine IF the part in my vehicle indeed needed to be replaced and then, if so, they would have to see if the part was available to them and then they could fix it free of charge. He said they could not give me a loaner car during the two week inspection period. And only could offer a loaner car if the part did need to be replaced. Leaving me without a vehicle for at least two weeks. I work and needed transportation for my commute. The issue was at no fault of my own. He also stated that it was not a big deal and the worst that could happen if the part was defective was that the car would just stall. I called back in September if 2025 and was told they still did not have the part available to
I received the recall Notice 23S64/NHTSA23V905 from the dealership where I purchased my Ford Ecosport in August 2025. I called the dealership to schedule the repair on August 28, 2025. I spoke with Brandon from the service dept. He told me that they would need the car for two weeks to even determine IF the part in my vehicle indeed needed to be replaced and then, if so, they would have to see if the part was available to them and then they could fix it free of charge. He said they could not give me a loaner car during the two week inspection period. And only could offer a loaner car if the part did need to be replaced. Leaving me without a vehicle for at least two weeks. I work and needed transportation for my commute. The issue was at no fault of my own. He also stated that it was not a big deal and the worst that could happen if the part was defective was that the car would just stall. I called back in September if 2025 and was told they still did not have the part available to
I received the recall Notice 23S64/NHTSA23V905 from the dealership where I purchased my Ford Ecosport in August 2025. I called the dealership to schedule the repair on August 28, 2025. I spoke with Brandon from the service dept. He told me that they would need the car for two weeks to even determine IF the part in my vehicle indeed needed to be replaced and then, if so, they would have to see if the part was available to them and then they could fix it free of charge. He said they could not give me a loaner car during the two week inspection period. And only could offer a loaner car if the part did need to be replaced. Leaving me without a vehicle for at least two weeks. I work and needed transportation for my commute. The issue was at no fault of my own. He also stated that it was not a big deal and the worst that could happen if the part was defective was that the car would just stall. I called back in September if 2025 and was told they still did not have the part available to
Vehicle has an open safety recall with no repair available. I have been waiting over two years for parts with no ETA from the manufacturer or dealership. During this time, the vehicle has experienced loss of power while driving, creating a safety risk. The dealership has acknowledged the recall but cannot complete the repair due to parts unavailability. The vehicle remains unsafe to operate, and the manufacturer has not provided a timely remedy.
Vehicle has an open safety recall with no repair available. I have been waiting over two years for parts with no ETA from the manufacturer or dealership. During this time, the vehicle has experienced loss of power while driving, creating a safety risk. The dealership has acknowledged the recall but cannot complete the repair due to parts unavailability. The vehicle remains unsafe to operate, and the manufacturer has not provided a timely remedy.
On July 9th, 2025, our car's engine failed. It was discovered that it was due to the safety recall 23S64 (Engine Oil Pump Failure). We were ill advised by Ford motor company customer relations specialist and ended up paying almost 1,000 for a rental car that should have been covered by the recall. We waited almost 5 months, to receive the car back fixed. It took us begging for the car to be shipped back to our home dealership in Cleveland TN, for the car to finally be fixed. The car sat at the dealership in Ripley, WV for 5 months. Bad customer service issues as well as no parts available.
On July 9th, 2025, our car's engine failed. It was discovered that it was due to the safety recall 23S64 (Engine Oil Pump Failure). We were ill advised by Ford motor company customer relations specialist and ended up paying almost 1,000 for a rental car that should have been covered by the recall. We waited almost 5 months, to receive the car back fixed. It took us begging for the car to be shipped back to our home dealership in Cleveland TN, for the car to finally be fixed. The car sat at the dealership in Ripley, WV for 5 months. Bad customer service issues as well as no parts available.
On July 9th, 2025, our car's engine failed. It was discovered that it was due to the safety recall 23S64 (Engine Oil Pump Failure). We were ill advised by Ford motor company customer relations specialist and ended up paying almost 1,000 for a rental car that should have been covered by the recall. We waited almost 5 months, to receive the car back fixed. It took us begging for the car to be shipped back to our home dealership in Cleveland TN, for the car to finally be fixed. The car sat at the dealership in Ripley, WV for 5 months. Bad customer service issues as well as no parts available.
See attached letter!
See attached letter!
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000(Engine and Engine Cooling) advising that the parts needed to complete the recall repair were now available and to contact the local dealer. Upon contacting the local dealer, the contact was informed that no repairs would be performed on the vehicle unless the engine failure had occurred. The contact expressed safety concerns because the recall repair was supposed to prevent the failure from occurring. The contact stated that the engine failure might occur on a busy freeway. The manufacturer was contacted and confirmed that no repairs would be performed unless the engine failure had occurred. The contact had not yet experienced the failure listed in the recall.
Vehicle is not running and was at the dealership for recall and dealership said that ford denied claim and ford said dealership denied claim. Dealership said itâs something from oil and that itâs not issue from recall however all problems and issues fall within the recall damage. I called ford and they said the dealership are the ones who denied it. They also caused and did more damage to the vehicle in process. Doesnât make any sense new engine was put in 2 yrs 20,000 miles ago. Also paperwork from dealership actually states that the outside of the oil pump belt looked to be in rough shape!! Which is the recall!!!
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.