Total Complaints
1 filings
FORD E-550 · model year
2002 FORD E-550
1 NHTSA complaints, and 2 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2002FORDE-550 carries 1 consumer safety complaint in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2002 E-550 is engine and engine cooling with 1 filings. Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 2 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 177 investigation files overlapping the 2002 E-550, and 8 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
1
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
Complaints by Component
| Component | Count |
|---|---|
| ENGINE AND ENGINE COOLING | 1 |
Recalls (2)
09V39900013/10/2009
VEHICLE SPEED CONTROL
FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS
07V07800006/03/2007
VEHICLE SPEED CONTROL
ON CERTAIN TRUCKS EQUIPPED WITH SPEED CONTROL, GASOLINE OR NATURAL GAS ENGINES, THE SPEED CONTROL DEACTIVATION SWITCH MAY OVERHEAT.
Recent Complaints
20081207ENGINE AND ENGINE COOLING
PURCHASED A USED FORD 550 DIESEL BUCKET TRUCK, IN NOV. 2007 TWO WEEKS AFTER TRUCK STARTED TO NOT START AT TIMES AND WOULD STALL WHILE DRIVING DOWN THE ROAD. WE DROVE IT TO THE DEALERSHIP AND HAD IT TOWED IN SEVERAL TIMES, DEALERSHIP WOULD SEND TRUCK BACK TO US AND IT WOULD AGAIN STALL ON THE ROAD, AFTER THIS HAPPENED TWO TIMES IN A ROW AND IT WAS BACK AT DEALERSHIP WHEN THEY TOLD US AGAIN NOTHING WRONG WITH IT. WE TOLD THEM TO TAKE IT HOME FOR THE NIGHT. THEY DID AND OF COURSE IT STALLED ON THE ROAD. THEY THEN STARTED TO BREAK DOWN THE ENGINE TO FIND WHAT WAS WRONG. THEY THOUGHT THAT THE INJECTORS AFTER BEING TAKEN OUT AND TESTED WERE NOT IN THAT GOOD OF CONDITION AND THAT THEY WERE THE CAUSE OF THE PROBLEM AND SHOULD BE CHANGED. WE HAD THEM CHANGE 7 OF 8 INJECTORS ALSO CALLED GLOW PLUGS. THIS CAME TO ABOUT $4000 SAME PROBLEM DIFFERENT STATE TRUCK WENT TO NEW DEALER SHIP WAS TOLD NOTHING WRONG WITH IT. PICKED IT UP AND DROVE IT AND OF COURSE IT STALLED ON THE ROAD AGAIN IT WAS TOWED I
Mileage: 187,000
Compare 2002FORDE-550 to Similar Vehicles
NHTSA Investigations 8 Open
EA26001Engineering AnalysisOpen
Unintended Transmission Downshift and Rear Wheel Lock-up
PE25020Preliminary EvaluationOpen
Timing Belt Failure
DP25001Defect PetitionOpen
Underbody shields detachment
PE25007Preliminary EvaluationOpen
B-Pillar Trim Detachment
PE25002Preliminary EvaluationClosed
Unintended Transmission Downshift and Rear Wheel Lock-up
Frequently Asked Questions
How many complaints does the 2002 FORD E-550 have?▼
The 2002 FORD E-550 has 1 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
Are there any recalls for the 2002 FORD E-550?▼
Yes, the 2002 FORD E-550 has 2 recall(s). The most common affected component is VEHICLE SPEED CONTROL. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2002 FORD E-550?▼
The most-complained component for the 2002 FORD E-550 is ENGINE AND ENGINE COOLING with 1 complaints. Other frequently reported areas include various components.
Is the 2002 FORD E-550 safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.