Total Complaints
11 filings
FORD E-350 · model year
11 NHTSA complaints, and 26 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2009FORDE-350 carries 11 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 1 fire, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2009 E-350 is engine and engine cooling with 2 filings, followed by electronic stability control (esc) (2) and steering (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 26 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle, the full NHTSA campaign numbers are listed below.
NHTSA currently has 2 investigation files overlapping the 2009 E-350, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page, a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
11 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ENGINE AND ENGINE COOLING | 2 |
| ELECTRONIC STABILITY CONTROL (ESC) | 2 |
| STEERING | 1 |
| EXTERIOR LIGHTING | 1 |
| FUEL SYSTEM, OTHER | 1 |
| SERVICE BRAKES | 1 |
| SEAT BELTS | 1 |
| SUSPENSION | 1 |
| UNKNOWN OR OTHER | 1 |
FUEL SYSTEM, OTHER:FUEL INJECTION SYSTEM
ROUSH IS RECALLING CERTAIN MODEL YEAR 2009-2011 FORD E-150, E-250, AND E-350 5.4L ENGIN VANS/WAGONS/CUTAWAYS, AND MODEL YEAR 2010-2011 FORD E-450 6.8L ENGINE CUTAWAY VEHICLES ALTERED BY ROUCH TO OPERATE USING THE ROUSH BRANDED CLEANTECH PROPANE AUTOGAS FUEL SYSTEM. THE FUEL RAILS INCLUDED IN THE KI
FUEL SYSTEM, OTHER:FUEL INJECTION SYSTEM
ROUSH IS RECALLING CERTAIN AFTERMARKET ROUSH CLEAN TECH LIQUID PROPANE AUTOGAS FUEL SYSTEM KITS USED FOR INSTALLATION ON THE FOLLOWING VEHICLES: MODEL YEAR 2007 AND 2008 FORD E-350 (DUEL REAR WHEEL), MY 2009-2011 FORD E- 150, E-250, AND E-350, AND MY 2009-2011 FORD E-450 CUTAWAYS. THE FUEL RAILS
FUEL SYSTEM, OTHER:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
ROUSH IS RECALLING CERTAIN AFTERMARKET ROUSH CLEAN TECH LIQUID PROPANE AUTOGAS FUEL SYSTEM KITS PRODUCED BETWEEN DECEMBER 17, 2010, AND MAY 6, 2011, USED FOR INSTALLATION ON FLEET VEHICLES MODEL YEAR 2009 THROUGH 2011 FORD E-SERIES VANS/WAGONS/SHUTTLES/CUTAWAY (150, 250 AND 350) WITH 5.4L ENGINES (
EQUIPMENT ADAPTIVE/MOBILITY
Elkhart Coach (Elkhart) is recalling certain model year 2006-2014 Ford E-350 and Ford E-450 vehicles manufactured January 1, 2006, to May 1, 2014 and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate
EQUIPMENT ADAPTIVE/MOBILITY
New England Wheels (New England) is recalling certain model year 2006-2014 Ford E-250, E-350, and 2015 Ford Transit vans equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additiona
EQUIPMENT:APPLIANCE:AIR CONDITIONER
BRAUN IS RECALLING CERTAIN MODEL YEAR 2005 THROUGH 2011 PARATRANSIT VANS BUILT ON FORD E-350 CHASSIS FROM APRIL 27, 2005, THROUGH JULY 29, 2010, EQUIPPED WITH CARRIER GENV EM-1 EVAPORATOR UNITS (EM-1) MANUFACTURED FROM JANUARY 1, 2006 THROUGH DECEMBER 2010, CONTAINING A DELPHI PACK-CON III FUSE HOLD
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FORD IS RECALLING 65 MY 2008-2009 E-350 AND MY 2009 E450 CUTAWAY VEHICLES EQUIPPED WITH SCHOOL BUS PREP PACKAGES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 301, "FUEL SYSTEM INTEGRITY." THESE VEHICLES MAY NOT HAVE BEEN ASSEMBLED WITH THE FUEL TANK PROTE
EQUIPMENT ADAPTIVE/MOBILITY
Advanced Wheels of Technology, Inc. (Advanced Wheels) is recalling certain model year 2008-2010 Ford E-350 vehicles modified by Advanced Wheels and equipped with Braun NCL-2, and NVL-2 wheel chair lifts manufactured November 20, 2006, through September 10, 2010. Over time, and with frequent use, th
EQUIPMENT
Mobility Works is recalling certain model year 2006-2012 Ford E-150, E-250 and E-350 vehicles manufactured August 2006 through August 2012. The vehicles are equipped with certain Ricon S series and K Series wheelchair lifts with an optional armored pendant cable. The armored cable may be positioned
EQUIPMENT ADAPTIVE/MOBILITY
New England Wheels is recalling certain model year 2006-2014 Ford E-250, and E-350 cargo vans modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts built by the Ricon Corporation. The affected lifts are equipped with folding link arms that may have
EQUIPMENT ADAPTIVE/MOBILITY
Mobility Specialists, Inc. (Mobility Specialists) is recalling certain model year 2006-2014 Ford E-250, and E-350 vehicles modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affec
EQUIPMENT ADAPTIVE/MOBILITY
Cummings Mobility Conversion & Supply, Inc. (Cummings) is recalling various model year 1994-2011 Ford and Chevrolet vans equipped with Braun NCL-2, and NVL-2 wheel chair lifts manufactured November 20, 2006, through September 10, 2010. Over time, and with frequent use, the roll stop latches on the
EQUIPMENT ADAPTIVE/MOBILITY
COMM-TRANS IS RECALLING CERTAIN MODEL YEAR 2007-2009 ADA CONVERSION VANS BUILT ON FORD E-150, E-250, AND E-350 CHASSIS BETWEEN DECEMBER 7, 2007 AND DECEMBER 23, 2009 AND FITTED WITH CERTAIN RICON S SERIES AND K SERIES L-MODEL WHEELCHAIR LIFTS. DUE TO A PROBLEM IN THE SOFTWARE THAT CONTROLS THE LI
EQUIPMENT ADAPTIVE/MOBILITY
COMM-TRANS IS RECALLING CERTAIN MODEL YEAR 2007-2009 ADA CONVERSION VANS BUILT ON FORD E-150, E-250, AND E-350 CHASSIS BETWEEN DECEMBER 7, 2007 AND DECEMBER 23, 2009 AND FITTED WITH RICON PUBLIC USE LIFTS. THE RESTRAINT BELT ON THESE LIFTS WAS DESIGNED TO PREVENT THE LIFT FROM MOVING, UNLESS THE T
EQUIPMENT:APPLIANCE:AIR CONDITIONER
E-N-G MOBILE SYSTEM IS RECALLING CERTAIN MODEL YEAR 2008 CHEVROLET W5500, MODEL YEAR 2007-2009 DODGE 3500, MODEL YEAR 2009 MIGHTY MOVER, MODEL YEAR 2006-2009 FORD E-250, E-350 AND E-450, MODEL YEAR 2008-2009 GMC W4500, MODEL YEAR 2007 INTERNATIONAL 4300, MODEL YEAR 2009 TOYOTA LAND CRUISER VEHIC
EQUIPMENT ADAPTIVE/MOBILITY
MOBILITY WORKS IS RECALLING CERTAIN MODEL YEAR 2008 AND 2009 CONVERSION VANS BUILT ON FORD E150, E250, AND E350 CHASSIS AFTER NOVEMBER 2007 AND FITTED WITH RICON PUBLIC USE LIFTS. THE RESTRAINT BELT ON THESE LIFTS WAS DESIGNED TO PREVENT THE LIFT FROM MOVING, UNLESS THE TONGUE OF THE BELT IS FULLY
EQUIPMENT ADAPTIVE/MOBILITY
MOBILITY WORKS IS RECALLING CERTAIN MODEL YEAR 2008 AND 2009 CONVERSION VANS BUILT ON FORD E150, E250, AND E350 CHASSIS AND CHEVROLET 2500 CHASSIS AFTER NOVEMBER 2007 AND FITTED WITH CERTAIN RICON S SERIES AND K SERIES L-MODEL WHEELCHAIR LIFTS. DUE TO A PROBLEM IN THE SOFTWARE THAT CONTROLS THE LI
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING
FORD MOTOR COMPANY IS RECALLING 429 MY 2009 FORD ECONOLINE E-350 AND E-450 CUTAWAY SCHOOL BUS PREP PACKAGE VEHICLES MANUFACTURED FROM APRIL 22, 2008 THROUGH MARCH 2, 2009, TO REPOSITION THE UPPER FUEL TANK PROTECTION BRACKET ON THE FRAME RAIL.
EQUIPMENT ADAPTIVE/MOBILITY
Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped wi
EQUIPMENT ADAPTIVE/MOBILITY
MobilityWorks (WMK Inc.) is recalling certain model year 2006-2014 Ford E-150, E-250, and E-350 vans modified by MobilityWorks to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The affected lifts are equipped with fold
EQUIPMENT ADAPTIVE/MOBILITY
MOBILITY TRANSPORTATION (MTS) IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2009 CONVERSION VANS BUILT ON FORD E150, E250, AND E350 CHASSIS FROM SEPTEMBER 16, 2008 THROUGH APRIL 15, 2009 AND FITTED WITH RICON PUBLIC USE LIFTS. THE RESTRAINT BELT ON THESE LIFTS WAS DESIGNED TO PREVENT THE LIFT FROM M
EQUIPMENT ADAPTIVE/MOBILITY
MOBILITY TRANSPORTATION (MTS) IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2009 CONVERSION VANS BUILT ON FORD E150, E250, AND E350 CHASSIS FROM SEPTEMBER 16, 2008 THROUGH APRIL 15, 2009 AND FITTED WITH CERTAIN RICON S SERIES AND K SERIES L-MODEL WHEELCHAIR LIFTS. DUE TO A PROBLEM IN THE SOFTWARE T
EQUIPMENT ADAPTIVE/MOBILITY
New England Wheels (New England) is recalling certain model year 2006-2014 E-250, and E-350 vehicles modified by New England to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected whe
EQUIPMENT ADAPTIVE/MOBILITY
ELKHART COACH HAS NOTIFIED NHTSA OF A DEFECT IN CERTAIN TRANSIT BUSES FITTED WITH RICON PUBLIC USE LIFTS. THE RESTRAINT BELT ON THESE LIFTS WAS DESIGNED TO PREVENT THE LIFT FROM MOVING, UNLESS THE TONGUE OF THE BELT IS FULLY ENGAGED AND LATCHED IN THE BUCKLE. RICON HAS DISCOVERED, HOWEVER, THAT I
EQUIPMENT ADAPTIVE/MOBILITY
ELKHART COACH HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN TRANSIT BUSES EQUIPPED WITH CERTAIN RICON S SERIES AND K SERIES L-MODEL WHEELCHAIR LIFTS, DUE TO A PROBLEM IN THE SOFTWARE THAT CONTROLS THE LIFT'S "UP" FUNCTION. IF THE "UP" SWITCH IS RELEASED BEFORE THE FLOOR LEVEL LIMIT SWITCH IS ACTIVAT
SUSPENSION:REAR
FRONTLINE IS RECALLING CERTAIN MODEL YEAR 2006-2011 ELECTRONIC NEWS GATHERING (ENG) VEHICLES BUILT ON A FORD E-350 CHASSIS WITH AN AFTERMARKET REAR ANTI-SWAY BAR AND MANUFACTURED FROM OCTOBER 31, 2006, THROUGH JULY 12, 2011. THESE VEHICLES MAY BE SUSCEPTIBLE TO REAR HYDRAULIC BRAKE LINE DAMAGE. T
THIS CAR BASSED FOR LAST 2 SMOG CHECKS AND STILL THE LIGHT FOR CHECK ENGINE ON ? AND I HAVE VIDEO FOR THAT. / PLUS THE LAST INSPECTION 03/02/2017 IN CARFAX I SEE SOMETHING WRONG ( I SEE THAT IT WAS A RENTAL VEHICLE SO 81,963 MILES IN A LITTLE OVER TWO YEARS IS NOT UNCOMMON. WE ARE ALSO SHOWING THAT ON 7/13/2012 THE VEHICLE WAS SERVICED AND AT THAT TIME THE ODOMETER READING WAS RECORDED AS 153,548 MILES. CA DMV REPORTED THAT THIS VEHICLE HAD 155,061 MILES ON 8/6/2012. BOTH THESE ODOMETER READINGS ARE HIGHER THAN 98,384 MILES AND THEY BOTH COME FROM DIFFERENT SOURCES. THEREFORE IT APPEARS THAT THE 3/2/2017 ODOMETER READING OF 98,384 MILES IS IN ERROR
TL* THE CONTACT OWNS A 2009 FORD E-350. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE DECELERATED WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND DID NOT RESTART. THE CONTACT CALLED THE DEALER AND THE TECHNICIAN STATED THAT THE FLY WHEEL DETACHED FROM THE MOTTO. THE TECHNICIAN ALSO STATED THAT THE FAILURE WAS A KNOWN ISSUE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 159,000.
Mileage: 159,000
THIS IS A 2009 15 PASSENGER CHURCH VAN WITH 17000 MILES. THE VAN IS METICULOUSLY CARED FOR AND MAINTAINED INSIDE AND OUT. THE VEHICLE IS LIGHTLY USED. IT WAS DISCOVERED DURING A PRE-TRIP INSPECTION THAT THE RIGHT SIDE, 3RD ROW PASSENGER SEATBELT THAT SHOULD BE ATTACHED TO THE FRAME OF THE VEHICLE (ABOVE THE PASSENGER'S SHOULDER) WAS DISCONNECTED. FURTHER INSPECTION SHOWED THAT THE THREADING OF THE BOLT AND THE THREADING TO THE CORRESPONDING NUT WELDED TO THE FRAME WAS STRIPPED SMOOTH. THERE WAS NO OTHER EVIDENCE OF DAMAGE TO THE AREA SURROUNDING THE STRIPPED PARTS (I.E. DAMAGE TO INTERIOR MOLDING, FABRIC OR THE SEAT BELT WEBBING AND HARDWARE.) THE DAMAGE SEEN ON THE BOLT IS CONSISTENT WITH A BOLT THAT HAS BEEN OVER TORQUED OR CROSS THREADED. THIS IS CLEARLY SOMETHING THAT HAS OCCURRED IN MANUFACTURING. A FORD DEALERSHIP IN HAGERSTOWN, MARYLAND HAS INSPECTED THIS AND CONCURS THAT THE BOLT WAS OVER TORQUED OR CROSS THREADED. *TR
Mileage: 17,000
FORD E-SERIES VANS. 2009-2012 E150, AND E350 BOTH AS VANS, AND AS PASSENGER SHUTTLES I AM A COMMERCIAL DRIVER, I'VE SPENT MY LIFE WITH FORD VANS (HAVE NOT DRIVEN 04-08) 09+ NEWER VANS OCCASIONALLY DO NOT STOP BELOW 15MPH ABS OVER SENSITIVE AND EASILY CONFUSED BY SLIGHT DOWNGRADES, POTHOLES, SAND, RR TRACKS, LIGHT SNOW OVER COMPACT SNOW, WET BRICK, OR SLIGHT ICE TOO OFTEN I MUST RELY UPON DOWNSHIFTING TO STOP BEFORE THE INTERSECTION NUMEROUS VANS, VARIOUS TIRE CONDITIONS (GREAT TO POOR), ALL HAVE THE SAME ISSUE CAN TAKE 13-20 SECONDS TO GO FROM 15MPH TO 0MPH RELYING ON ABS ALONE, WHICH OUR OTHER VEHICLES ARE JUST FINE ON THE SAME STRETCH OF ROAD (STOP IN ABOUT 3-5SECS) THE ABS IS AMAZINGLY GOOD ON LEVEL GROUND, BUT SLIGHT DOWNGRADES + A PREVIOUS LISTED ELEMENT CONFUSES THE SYSTEM AND WILL DENY THE DRIVER BRAKE PRESSURE THE ABS IS DANGEROUS IN WINTER (OCCASIONALLY) I WAS DRIVING THESE FANS OVER 40 HOURS A WEEK, EVERY WEEK SINCE WE GOT THEM IN 09'. I LEARNED TO DR
Mileage: 20,000
FORD E-SERIES VANS. 2009-2012 E150, AND E350 BOTH AS VANS, AND AS PASSENGER SHUTTLES I AM A COMMERCIAL DRIVER, I'VE SPENT MY LIFE WITH FORD VANS (HAVE NOT DRIVEN 04-08) 09+ NEWER VANS OCCASIONALLY DO NOT STOP BELOW 15MPH ABS OVER SENSITIVE AND EASILY CONFUSED BY SLIGHT DOWNGRADES, POTHOLES, SAND, RR TRACKS, LIGHT SNOW OVER COMPACT SNOW, WET BRICK, OR SLIGHT ICE TOO OFTEN I MUST RELY UPON DOWNSHIFTING TO STOP BEFORE THE INTERSECTION NUMEROUS VANS, VARIOUS TIRE CONDITIONS (GREAT TO POOR), ALL HAVE THE SAME ISSUE CAN TAKE 13-20 SECONDS TO GO FROM 15MPH TO 0MPH RELYING ON ABS ALONE, WHICH OUR OTHER VEHICLES ARE JUST FINE ON THE SAME STRETCH OF ROAD (STOP IN ABOUT 3-5SECS) THE ABS IS AMAZINGLY GOOD ON LEVEL GROUND, BUT SLIGHT DOWNGRADES + A PREVIOUS LISTED ELEMENT CONFUSES THE SYSTEM AND WILL DENY THE DRIVER BRAKE PRESSURE THE ABS IS DANGEROUS IN WINTER (OCCASIONALLY) I WAS DRIVING THESE FANS OVER 40 HOURS A WEEK, EVERY WEEK SINCE WE GOT THEM IN 09'. I LEARNED TO DR
Mileage: 20,000
ON 03/15/11 SPARK PLUG #6 BLEW OUT OF THE HEAD OF ENGINE CAUSING A STRONG SMELL OF GASOLINE. ON 06/01/11 SPARK PLUG #3 BLEW OUT SAME ODORS RESULTED. DEALER RETHREADED HOLE(S). METAL SHAVINGS COULD NOW BE IN THE HEAD OF THE ENGINE CAUSING MORE DAMAGE. DEALER SAYS THIS IS NOT A PERMANENT REPAIR AND MAY HAPPEN AGAIN. THIS IS A FIRE HAZARD. GASOLINE COULD IGNITE CAUSING A FIRE AND/OR IMPAIRED VISION. [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mileage: 60,744
ON 03/15/11 SPARK PLUG #6 BLEW OUT OF THE HEAD OF ENGINE CAUSING A STRONG SMELL OF GASOLINE. ON 06/01/11 SPARK PLUG #3 BLEW OUT SAME ODORS RESULTED. DEALER RETHREADED HOLE(S). METAL SHAVINGS COULD NOW BE IN THE HEAD OF THE ENGINE CAUSING MORE DAMAGE. DEALER SAYS THIS IS NOT A PERMANENT REPAIR AND MAY HAPPEN AGAIN. THIS IS A FIRE HAZARD. GASOLINE COULD IGNITE CAUSING A FIRE AND/OR IMPAIRED VISION. [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mileage: 60,744
SUBJECT:ESC IS NOT REALLY STANDARD ON THE FORD E350 COMMENTS: I DRIVE A 2009 E350 COMMUTER VAN THAT DOES NOT HAVE ESC. BUT YOUR WEB SITE SAFECAR.GOV INDICATES THAT ESC HAS BEEN STANDARD ON THIS VAN SINCE 2006. IN FACT, FORD SELLS CONVERSION VANS WITHOUT ESC AND THE NC DOT SPECIFIES THEM FOR PURCHASE. PERHAPS AS MANY AS 48 OTHER STATES DO THE SAME. SEE THIS STORY: HTTP://ABCLOCAL.GO.COM/WTVD/STORY?SECTION=NEWS/ABC11_INVESTIGATES&ID=7293228 I THINK THE NHTSA NEED TO CLEAN UP THEIR ACT AND START GETTING THE WORD OUT ON THIS. NC QUICKLY CHANGED THEIR POLICIES WHEN THEY LEARNED THE FACTS. PERHAPS THE OTHER STATES AND OTHER FLEET/COMMERCIAL BUYERS WOULD DO THE SAME IF YOU COULD RAISE AWARENESS ON THIS ISSUE. *TR
FORD FULL SIZE VAN WHEN YOU OPEN REAR DOORS TO LOAD OR UNLOAD , THE DOORS BLOCK ALL LIGHTS, TURN SIG , TAIL LIGHTS,4-WAY FLASHERS AND BREAK LIGHTS . THE ONLY LIGHT YOU HAVE IS DOME. SOMEBODY WILL GET HURT OR KILLED.*TR
SUSPICIOUS FIRE DETERMINED BY FIRE MARSHALL AS ORIGINATING IN THE ENGINE COMPARTMENT/PASSENGER SIDE THAT TRAVELED THROUGH THE FIRE WALL, ALONG THE WIRING IN THE WALL TO THE GAS TANK WHICH THEN CAUGHT FIRE WHICH SPREAD TO ENTIRE VEHICLE. DAMAGE TO DRIVEWAY AND OVERHEAD TREES AND MINOR DAMAGE TO CAR PARKED IN FRONT OF VAN. VEHICLE IS ONLY 3 MONTHS OLD, NEVER HAD REPAIRS AND CAUGHT FIRE IN THE MIDDLE OF THE NIGHT SITTING IN A DRIVEWAY, NOT RUNNING. FORD D-350 EXTENDED CAB. $5,000 WORTH OF PERSONAL PROPERTY AND $10,000 WORTH OF COMPANY PROPERTY WAS LOST IN THE FIRE. *TR
Mileage: 11,264
MARCH 30, 2009 VPSI, INC. 165-U NEW BOSTON STREET SUITE 286 WOBURN, MA 01801 ATTENTION: MELISSA ZAMPITELLA, NEW ENGLAND AREA MANAGER THE PURPOSE OF THIS LETTER IS TO MAKE YOU AWARE OF WHAT I BELIEVE TO BE A SIGNIFICANT SAFETY ISSUE WITH THE 2009 E-350 FORD VANS WHICH VPSI PROVIDES TO MASSRIDES PARTICIPANTS. RECENTLY THE VAN POOL FOR WHICH I AM COORDINATOR WAS PROVIDED A 2009 FORD VAN IN EXCHANGE FOR OUR VAN THAT REQUIRED SERVICE. DURING THE RIDE TO CAPE COD I NOTICED A DISTINCT DIFFERENCE IN HANDLING FROM THE VAN WE CURRENTLY HAVE, A 2007 FORD. THE VAN SWAYED EXCESSIVELY AT HIGHWAY SPEED AND PRESENTS A CLEAR DANGER! THIS IS PARTICULARLY NOTICEABLE WHEN OTHER VEHICLES PASS. I HAD TO SLOW DOWN TO ELIMINATE THE SWAYING!! THIS WAS ALSO NOTICED BY TWO OTHER DRIVERS OF THE VAN ON SEPARATE OCCASIONS; MARCY MAENPAA AND DAVID STANFORD. BOTH FOUND THE VAN TO BE EXTREMELY DIFFICULT TO CONTROL AND TOLD ME THAT THEY FELT THEY WERE UNABLE TO DRIVE THE VAN SAFELY AND THEREFORE WOU
Mileage: 1,700
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology - how this data is sourced, computed, and verified.