Total Complaints
70 filings
FORD E-350 · model year
70 NHTSA complaints, 2 crash reports, and 11 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2004FORDE-350 carries 70 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 2 crashes, 1 fire, 39 injuries, and 2 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2004 E-350 is fuel system, diesel with 10 filings, followed by tires (4) and engine and engine cooling (4). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 11 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle, the full NHTSA campaign numbers are listed below.
NHTSA currently has 2 investigation files overlapping the 2004 E-350, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page, a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
70 filings
Crashes Reported
2 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| FUEL SYSTEM, DIESEL | 10 |
| TIRES | 4 |
| ENGINE AND ENGINE COOLING | 4 |
| FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY | 3 |
| ELECTRICAL SYSTEM | 3 |
| ENGINE | 3 |
| SEAT BELTS:REAR/OTHER | 2 |
| STEERING | 2 |
| FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM | 2 |
| ELECTRICAL SYSTEM:WIRING | 2 |
| ENGINE AND ENGINE COOLING:ENGINE:DIESEL | 2 |
| EQUIPMENT ADAPTIVE/MOBILITY | 2 |
| POWER TRAIN | 2 |
| EQUIPMENT | 2 |
| STRUCTURE | 2 |
EQUIPMENT ADAPTIVE/MOBILITY
VAN CONVERSIONS IS RECALLING 52 MY 2004-2007 FORD E-150, E-250 E-350 AND MY 2006 GM SAVANNA 3500 VANS BUILT ON FORD AND GM CHASSIS AND EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE LIFTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 403, "PLATFORM LI
EQUIPMENT ADAPTIVE/MOBILITY
VAN CONVERSIONS IS RECALLING 74 MY 2004-2007 FORD E-150, E-250 E-350 AND MY 2006 GM SAVANNA 3500 VANS BUILT ON FORD AND GM CHASSIS AND EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 404, "PLATFORM
EQUIPMENT ADAPTIVE/MOBILITY
ON CERTAIN VANS EQUIPPED WITH SURE-LOK WHEELCHAIR SECUREMENT SYSTEMS, THE SPROCKET TEETH OF THE RETRACTOR ASSEMBLY IS OUT OF ALIGNMENT.
EQUIPMENT ADAPTIVE/MOBILITY
ON CERTAIN VANS BUILT ON FORD E250/E350 CHASSIS AND EQUIPPED WITH SURE-LOK WHEELCHAIR SECUREMENT SYSTEMS, THE SPROCKET TEETH OF THE RETRACTOR ASSEMBLY IS OUT OF ALIGNMENT.
ENGINE AND ENGINE COOLING
ON CERTAIN VANS, THE AIR FILTER ELEMENT MATERIAL PROCESS RESULTED IN AN AIR FILTER PAPER ELEMENT THAT CAN SMOLDER OR BURN. THIS CHANGE IN FILTER PAPER COMPOSITION COMBINED WITH THE CONFIGURATION OF THE AIR INDUCTION SYSTEM, MAY ALLOW HOT CARBON PARTICLES TO CONTACT THE AIR FILTER ELEMENT DURING CER
ELECTRICAL SYSTEM:WIRING
ON CERTAIN VANS, A DIODE IN THE ANTI-LOCK BRAKING SYSTEM (ABS) MODULE MAY EXPERIENCE AN ELECTRICAL SHORT.
FUEL SYSTEM, GASOLINE
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE
ELECTRICAL SYSTEM:WIRING
CERTAIN PICKUP TRUCKS, SPORT UTILITY VEHICLES AND VANS EQUIPPED WITH 6.0L DIESEL ENGINES MAY EXPERIENCE STALLING WITHOUT WARNING WHILE DRIVING AND MAY OR MAY NOT RESTART.
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FORD IS RECALLING CERTAIN REPLACEMENT FUEL TANKS THAT COULD BE INSTALLED INTO MODEL YEAR 2004 THROUGH 2008 E-150, E-250, AND E-350 VANS AND WAGONS. THE AFFECTED FUEL TANKS HAVE AN EXTRA OBDII SENSOR HOLE ON THE TOP OF THE TANK THAT MAY NOT BE PROPERLY SEALED AND MAY LEAK FUEL.
EQUIPMENT ADAPTIVE/MOBILITY
MOBILITYWORKS IS RECALLING 133 MY 2005-2006 FORD E250, MY 2000, 2004-2006 E350, MY 2000, 2005 E450, MY 2005-2006 GMC 2500, GMC 3500, AND MY 2006 DODGE 2500 VANS EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE LIFTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STAN
EQUIPMENT ADAPTIVE/MOBILITY
MOBILITYWORKS IS RECALLING 224 MY 2007-2008 FORD E150, MY 2006-2008 E250, MY 2004-2007 E350, MY 2006 E450, MY 2005-2007 CHEVROLET 2500, MY 2007 CHEVROLET 1500, AND MY 2006 DODGE 2500 VANS EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FED
AT 68,450 MILES, SEVERAL ISSUES OCCURRED: 1) OIL PRESSURE SWITCH BLEW OUT OF THE HOUSING, 2) OIL WAS VISIBLE IN COOLANT, 3) OIL WAS LEAKING FROM ENGINE, 4) IDLE VACILLATED UP AND DOWN W/O ANY ACTION ON PART OF THE USER. TOOK VAN TO DEALER, WHO CLAIMED TO HAVE REPAIRED THESE ITEMS. INSPECTION OF THE "REPAIRED VEHICLE" REVEALED OIL STILL DRIPPING OFF ENGINE ONTO GROUND. WAS TOLD THAT THIS WAS "NORMAL" AND WOULD DISAPPEAR. HOWEVER, THIS DID NOT HAPPEN. ENGINE HAS CONTINUED TO LEAK AND OIL CONTINUES TO MIX WITH COOLANT FLUID, EVEN AFTER FLUSHING SYSTEM TWICE SINCE REPAIR. DESPITE NUMEROUS CALLS TO DEALER, PROBLEM HAS NOT BEEN FIXED. ENGINE HAS LESS THAN 13K ADDITIONAL MILES ON IT SINCE "REPAIR" AND OIL IS STILL LEAKING. LEAK CONTINUES TO GET WORSE WITH TIME. I BELIEVE THIS IS A MANUFACTURER'S DEFECT AND SINCE THE ENGINE HAS FAR LESS THAN 100K MILES ON IT, SHOULD BE REPAIRED AS A WARRANTY ITEM. MIXING OF OIL AND COOLANT IS A SAFETY HAZARD AND NEEDS TO BE PROGRAMMAT
Mileage: 65,000
AT 68,450 MILES, SEVERAL ISSUES OCCURRED: 1) OIL PRESSURE SWITCH BLEW OUT OF THE HOUSING, 2) OIL WAS VISIBLE IN COOLANT, 3) OIL WAS LEAKING FROM ENGINE, 4) IDLE VACILLATED UP AND DOWN W/O ANY ACTION ON PART OF THE USER. TOOK VAN TO DEALER, WHO CLAIMED TO HAVE REPAIRED THESE ITEMS. INSPECTION OF THE "REPAIRED VEHICLE" REVEALED OIL STILL DRIPPING OFF ENGINE ONTO GROUND. WAS TOLD THAT THIS WAS "NORMAL" AND WOULD DISAPPEAR. HOWEVER, THIS DID NOT HAPPEN. ENGINE HAS CONTINUED TO LEAK AND OIL CONTINUES TO MIX WITH COOLANT FLUID, EVEN AFTER FLUSHING SYSTEM TWICE SINCE REPAIR. DESPITE NUMEROUS CALLS TO DEALER, PROBLEM HAS NOT BEEN FIXED. ENGINE HAS LESS THAN 13K ADDITIONAL MILES ON IT SINCE "REPAIR" AND OIL IS STILL LEAKING. LEAK CONTINUES TO GET WORSE WITH TIME. I BELIEVE THIS IS A MANUFACTURER'S DEFECT AND SINCE THE ENGINE HAS FAR LESS THAN 100K MILES ON IT, SHOULD BE REPAIRED AS A WARRANTY ITEM. MIXING OF OIL AND COOLANT IS A SAFETY HAZARD AND NEEDS TO BE PROGRAMMAT
Mileage: 65,000
ALL GAUGES STOP WORKING WHEN IT RAINS BUT STARTS AND RUNS OK. POWER WINDOWS DO NOT WORK WHEN IT RAINS BUT STARTS AND RUNS OK.
ALL GAUGES STOP WORKING WHEN IT RAINS BUT STARTS AND RUNS OK. POWER WINDOWS DO NOT WORK WHEN IT RAINS BUT STARTS AND RUNS OK.
TL* THE CONTACT OWNS A 2004 FORD E-350. WHILE DRIVING APPROXIMATELY 25 MPH, THE FRONT AIR BAGS DEPLOYED WITHOUT WARNING. THE CONTACT SUSTAINED BURNS ON BOTH FOREARMS, BUT DID NOT RECEIVE MEDICAL ATTENTION. THERE WAS NO POLICE REPORT FILED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 177,000. THE VIN WAS UNAVAILABLE.
Mileage: 177,000
TL* THE CONTACT OWNS A 2004 FORD E-350. WHILE DRIVING 70 MPH, THE VEHICLE STALLED AND WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL INJECTOR, FUEL TANK, FUEL PUMP, AND THE ENGINE NEEDED TO BE REPLACED. THE TECHNICIAN ALSO STATED THAT THE SILVER COATING IN THE FUEL TANK WAS FROM ONE OF THE DAMAGED PARTS. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000. UPDATED 04/07/15*LJ UPDATED 11/3/15*JS
Mileage: 52,000
TL* THE CONTACT OWNS A 2004 FORD E-350. WHILE DRIVING 70 MPH, THE VEHICLE STALLED AND WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL INJECTOR, FUEL TANK, FUEL PUMP, AND THE ENGINE NEEDED TO BE REPLACED. THE TECHNICIAN ALSO STATED THAT THE SILVER COATING IN THE FUEL TANK WAS FROM ONE OF THE DAMAGED PARTS. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000. UPDATED 04/07/15*LJ UPDATED 11/3/15*JS
Mileage: 52,000
TL* THE CONTACT OWNS A 2004 FORD E-350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, HE NOTICED SMOKE COMING FROM THE EXHAUST PIPE. THE VEHICLE WAS TAKEN TO THE DEALER AND TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. BOTH TECHNICIANS ADVISED THE CONTACT THAT THE EGR COOLER AND THE HEAD GASKET WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
Mileage: 83,000
SIDEWALL SEPARATED COMPLETELY ON ONE TIRE AND THE TREAD IS SEPARATING FROM THE BODY IF ANOTHER TIRE. BOTH TIRES ARE THE SAME MAKE AND MODEL. DEAN MUD TERRAIN SXT M+S LT245/75-R16 DOT ON TIRE WITH SIDEWALL SEPARATION UP11-DNW-0108 DOT ON TIRE WITH TREAD LUG SEPARATION UP11-DNW-0108 FAILURES OCCURRED AT THE SAME TIME ON A 2004 FORD E350 ECONOLINE. DURING FREEWAY OPERATION, OPERATOR FELT A RUMBLE AND SLOWED AND PULLED OVER TO THEN NOTICE THE SIDEWALL HAD SEPARATED. HE THEN ALSO NOTICED THE REAR. CHANGED TIRES TO A DIFFERENT BRAND AND CONTACTED COOPER THE PARENT COMPANY OF DEAN TO SEE IF THERE WAS A RECALL. NO RECALL WAS STATED UNDER THEIR COMPANY. FOUR OF THE TIRES ON THE VAN ARE UNDER WARRANTY AND THEY DIRECTED ME TO CONTACT A LOCAL DISTRIBUTOR TO CHANGE THEM. STILL HAVE THE TIRES AND HAVE YET TO CHANGE THEM OUT. *TR
Mileage: 53,419
TL* THE CONTACT OWNS A 2004 FORD E350. EQUIPPED WITH BF GOODRICH T/A A/S TIRES, SIZE: LT245/75R16. THE CONTACT STATED THAT RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 12T019000 (TIRES: TREAD/BELT) WAS RECEIVED JULY OF TWO THOUSAND TWELVE. THE CONTACT BELIEVED THAT THE WAIT FOR THE REPAIRS HAD EXCEEDED A REASONABLE AMOUNT OF TIME. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE DOT NUMBER AND VIN WERE NOT AVAILABLE.
TL* THE CONTACT OWNS A 2004 FORD E350. EQUIPPED WITH BF GOODRICH T/A A/S TIRES, SIZE: LT245/75R16. THE CONTACT STATED THAT RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 12T019000 (TIRES: TREAD/BELT) WAS RECEIVED JULY OF TWO THOUSAND TWELVE. THE CONTACT BELIEVED THAT THE WAIT FOR THE REPAIRS HAD EXCEEDED A REASONABLE AMOUNT OF TIME. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE DOT NUMBER AND VIN WERE NOT AVAILABLE.
TL* THE CONTACT OWNS A 2004 FORD E-350. THE CONTACT STATED THAT THE VEHICLE WOULD STALL WITHOUT WARNING. THE VEHICLE WOULD STUTTER AND THEN STALL. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE FUEL INJECTION CONTROL PRESSURE SENSOR FAILED. THE CONTACT REFERENCED NHTSA RECALL CAMPAIGN ID NUMBER: 05V270000 (ELECTRICAL SYSTEM: WIRING) BUT WAS ADVISED THAT THE VEHICLE WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 93,000.
Mileage: 93,000
DVD PLAYER WILL NOT EJECT CD'S. *TR
TL* THE CONTACT OWNS A 2004 FORD E-350. THE CONTACT STATED THAT THE VEHICLE WOULD LOSE POWER WHEN ACCELERATING AND THEN STALL. THE CONTACT WOULD HAVE TO WAIT THIRTY MINUTES BEFORE THE VEHICLE WAS ABLE TO BE RESTARTED. THE CONTACT STATED THE FAILURE WOULD OCCUR WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES, BUT THERE WAS NO SOLUTION TO THE PROBLEM. THE CONTACT DID RESEARCH AND FEELS THE PROBLEM IS CAUSED BY THE FUEL TANK DELAMINATING. THE FAILURE MILEAGE WAS 50,800 AND THE CURRENT MILEAGE WAS 120,000.
Mileage: 50,800
I AM THE ORIGINAL OWNER OF A 2004 FORD E 350 DIESEL,IT HAS BEEN IN THE SHOP MANY OF TIMES FOR THE SAME PROBLEM TRUCK STOPS RUNNING IN MIDDLE OF INTERSECTIONS, HIGHWAYS ETC DOES NOT START AND NEEDS TO BE TOWED.FORD DEALERSHIP HAS NO IDEA WHAT IS WRONG WITH TRUCK, I GET TRUCK BACK SAME THING HAPPENS. REPEATEDLY. NOW THAT THE TRUCK IS OUT OF WARRANTY SAME THING HAPPENS RESULT: DELAMINATING FUEL TANK, LITTLE SLIVERS OF PAINT CLOGGING FUEL LINES, PUMPS AND INJECTORS. *TR
Mileage: 50,000
I AM THE ORIGINAL OWNER OF A 2004 FORD E 350 DIESEL,IT HAS BEEN IN THE SHOP MANY OF TIMES FOR THE SAME PROBLEM TRUCK STOPS RUNNING IN MIDDLE OF INTERSECTIONS, HIGHWAYS ETC DOES NOT START AND NEEDS TO BE TOWED.FORD DEALERSHIP HAS NO IDEA WHAT IS WRONG WITH TRUCK, I GET TRUCK BACK SAME THING HAPPENS. REPEATEDLY. NOW THAT THE TRUCK IS OUT OF WARRANTY SAME THING HAPPENS RESULT: DELAMINATING FUEL TANK, LITTLE SLIVERS OF PAINT CLOGGING FUEL LINES, PUMPS AND INJECTORS. *TR
Mileage: 50,000
FUEL TANK DELAMINATION IN MY 2004 FORD E-350 HAS CAUSE A NEED FOR AN EXPENSIVE TOTAL FUEL SYSTEM REPLACEMENT. OBVIOUSLY IT IS A HUGE PROBLEM AS THERE ARE MANY COMPLAINTS ONLINE OF THE EXACT SAME PROBLEM ALL OVER THE COUNTRY. FORD SAYS ITS THE BIO DIESEL THAT IS CAUSING THE PROBLEM, BUT ITS FUNNY HOW DODGE AND CHEVY AREN'T HAVING ANY PROBLEMS... *TR
Mileage: 154,000
TL*THE CONTACT OWNS A 2004 FORD E350 SD. THE FUEL TANK DETERIORATED AND THE PARTICLES THAT COMES OFF OF THE TANK CLOGGED THE FUEL INJECTORS. THE FAILURE PREVENTED FUEL FROM GETTING INTO THE ENGINE WHICH MADE THE VEHICLE DRIVE 15 MPH TO INCLUDE A ROUGH START. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY STATED THAT IT WOULD COST OF $4500 TO SEAL THE FUEL TANK. THE REPAIRS WERE NOT COVERED UNDER WARRANTY OR RECALL. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 113,000.
Mileage: 113,000
VEHICLE CUTS OUT DURING DRIVING . *TR
Mileage: 196,000
VEHICLE CUTS OUT DURING DRIVING . *TR
Mileage: 196,000
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology - how this data is sourced, computed, and verified.