Total Complaints
61 filings
FORD E-350 · model year
61 NHTSA complaints, 2 crash reports, and 4 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2002FORDE-350 carries 61 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 2 crashes, 1 fire, 10 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2002 E-350 is engine and engine cooling with 8 filings, followed by engine and engine cooling:engine (5) and tires:tread/belt (5). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 4 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle, the full NHTSA campaign numbers are listed below.
NHTSA currently has 2 investigation files overlapping the 2002 E-350, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page, a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
61 filings
Crashes Reported
2 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ENGINE AND ENGINE COOLING | 8 |
| ENGINE AND ENGINE COOLING:ENGINE | 5 |
| TIRES:TREAD/BELT | 5 |
| ELECTRICAL SYSTEM | 4 |
| FUEL SYSTEM, DIESEL | 4 |
| ENGINE | 4 |
| SEAT BELTS | 2 |
| TIRES | 2 |
| SERVICE BRAKES, HYDRAULIC | 2 |
| VEHICLE SPEED CONTROL | 2 |
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP | 2 |
| ENGINE AND ENGINE COOLING:ENGINE:GASOLINE | 2 |
| SUSPENSION | 2 |
| FUEL/PROPULSION SYSTEM | 2 |
| UNKNOWN OR OTHER | 2 |
VEHICLE SPEED CONTROL
FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS
EQUIPMENT:OTHER:LABELS
CERTAIN VANS AND WAGONS FAIL TO CONFORM TO THE REQUIREMENTS OF PART 567, "CERTIFICATION." FOR CERTAIN 2003 E250 VANS BUILT WITH LT225/75R16E TIRES, THE REAR AXLE RATING IS INCORRECTLY LISTED ON THE LABEL. IN ADDITION, THE TIRE PRESSURE IS INCORRECTLY LISTED ON THE LABEL FOR THE REAR TIRES ON CER
VEHICLE SPEED CONTROL:CRUISE CONTROL
FORD IS RECALLING 225,000 MY 1992-2003 ECONOLINE, MY 1993-1995 TAURUS SHO, MY 1992-1998 CROWN VICTORIA, MY 1993 BRONCO, F-SERIES, MY 1995-1997 F-SERIES SUPER DUTY STRIPPED CHASSIS, MY 1992-1998 MERCURY GRAND MARQUIS, AND MY 1992-1995 LINCOLN TOWN CAR VEHICLES. THE AFFECTED VEHICLES WERE PREVIOUSLY
VEHICLE SPEED CONTROL
ON CERTAIN PICKUP TRUCKS, PASSENGER VEHICLES, SPORT UTILITY VEHICLES, AND MOTOR HOMES CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY, UNDER CERTAIN CONDITIONS, LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
HEAD ON VEHICLE STRIPPED BECAUSE OF THE WAY IT IS MADE. THERE WAS A RECALL ON REGULAR E350 BUT MINE IS AN RV. IT WAS IN MOTION WHEN THE SPARK PLUG POPPED OUT WHILE DRIVING DOWN THE HIGHWAY ON I-65 IN BIRMINGHAM ALABAMA.
Mileage: 114,000
THIS 350 ECONOLINE, 8CYL., EXTENDED BODY VAN WAS PURCHASED NEW, AND I AM THE ORIGINAL OWNER. THE VEHICLE HAS ONLY 120K MILES ON IT SINCE 2002. BEGINNING SEVERAL YEARS AGO, MY MECHANIC COMPLAINED OF SEVERE FRAME EROSION, HAVING HAD TO REINFORCE AND RE-WELD SEVERAL PARTS BACK ONTO THE FRAME, INCLUDING BUT NOT LIMITED TO THE BRACKETS WHICH SUPPORT THE REAR LEAF SPRINGS. (TWO OCURRANCES-- LEFT AND RIGHT SIDES). LAST WEEK, MY EMPLOYEE COMPLAINED OF SOME REAR END SWAYING AT MODERATE SPEED CORNERING. WE DISCOVERED A CROSS-TIE CONNECTION BETWEEN THE SIDE RAILS AT THE REAR OF THE VEHICLE'S FRAME HAD ROTTED AWAY, THUS CAUSING SOME UNWANTED FRAME MOVEMENT. IF IT WEREN'T FOR A HEAVY-DUTY TOWING PACKAGE I HAD PURCHASED WITH THE VEHICLE IN 2002, I BELIEVE THE LEFT AND RIGHT SIDES OF THE VEHICLE'S UNDER-FRAMING WOULD HAVE TWISTED AND SEPARATED FROM THE BODY YEARS AGO ! ALSO BEGINNING A FEW YEARS AGO, WAS THE DECAY OF THE VEHICLE'S ENGINE BLOCK, AS THREE SEPARATELY TIMED SPARK PLUGS HAD LI
THIS 350 ECONOLINE, 8CYL., EXTENDED BODY VAN WAS PURCHASED NEW, AND I AM THE ORIGINAL OWNER. THE VEHICLE HAS ONLY 120K MILES ON IT SINCE 2002. BEGINNING SEVERAL YEARS AGO, MY MECHANIC COMPLAINED OF SEVERE FRAME EROSION, HAVING HAD TO REINFORCE AND RE-WELD SEVERAL PARTS BACK ONTO THE FRAME, INCLUDING BUT NOT LIMITED TO THE BRACKETS WHICH SUPPORT THE REAR LEAF SPRINGS. (TWO OCURRANCES-- LEFT AND RIGHT SIDES). LAST WEEK, MY EMPLOYEE COMPLAINED OF SOME REAR END SWAYING AT MODERATE SPEED CORNERING. WE DISCOVERED A CROSS-TIE CONNECTION BETWEEN THE SIDE RAILS AT THE REAR OF THE VEHICLE'S FRAME HAD ROTTED AWAY, THUS CAUSING SOME UNWANTED FRAME MOVEMENT. IF IT WEREN'T FOR A HEAVY-DUTY TOWING PACKAGE I HAD PURCHASED WITH THE VEHICLE IN 2002, I BELIEVE THE LEFT AND RIGHT SIDES OF THE VEHICLE'S UNDER-FRAMING WOULD HAVE TWISTED AND SEPARATED FROM THE BODY YEARS AGO ! ALSO BEGINNING A FEW YEARS AGO, WAS THE DECAY OF THE VEHICLE'S ENGINE BLOCK, AS THREE SEPARATELY TIMED SPARK PLUGS HAD LI
THIS 350 ECONOLINE, 8CYL., EXTENDED BODY VAN WAS PURCHASED NEW, AND I AM THE ORIGINAL OWNER. THE VEHICLE HAS ONLY 120K MILES ON IT SINCE 2002. BEGINNING SEVERAL YEARS AGO, MY MECHANIC COMPLAINED OF SEVERE FRAME EROSION, HAVING HAD TO REINFORCE AND RE-WELD SEVERAL PARTS BACK ONTO THE FRAME, INCLUDING BUT NOT LIMITED TO THE BRACKETS WHICH SUPPORT THE REAR LEAF SPRINGS. (TWO OCURRANCES-- LEFT AND RIGHT SIDES). LAST WEEK, MY EMPLOYEE COMPLAINED OF SOME REAR END SWAYING AT MODERATE SPEED CORNERING. WE DISCOVERED A CROSS-TIE CONNECTION BETWEEN THE SIDE RAILS AT THE REAR OF THE VEHICLE'S FRAME HAD ROTTED AWAY, THUS CAUSING SOME UNWANTED FRAME MOVEMENT. IF IT WEREN'T FOR A HEAVY-DUTY TOWING PACKAGE I HAD PURCHASED WITH THE VEHICLE IN 2002, I BELIEVE THE LEFT AND RIGHT SIDES OF THE VEHICLE'S UNDER-FRAMING WOULD HAVE TWISTED AND SEPARATED FROM THE BODY YEARS AGO ! ALSO BEGINNING A FEW YEARS AGO, WAS THE DECAY OF THE VEHICLE'S ENGINE BLOCK, AS THREE SEPARATELY TIMED SPARK PLUGS HAD LI
BLOWING OUT SPARK PLUGES.
Mileage: 120,000
BLOWING OUT SPARK PLUGES.
Mileage: 120,000
WHILE TRAVELING ON AN INTERSTATE HIGHWAY, THE VAN STARTED SHOWING SYMPTOMS OF FUEL STARVATION AND WITH THE FAMILY AND A SEMI ON MY BUMPER THINGS GOT QUITE HAIRY AND STARTED AND ARGUMENT WITH MY WIFE! I EXITED THE HIGHWAY AND PUT CLEAN DIESEL FUEL AND FUEL ADDITIVE TO GET ME BACK HOME; THIS DID NOT WORK AS THE VAN ACTED UP AGAIN SEVERAL MILES DOWN THE ROAD. AFTER STOPPING AND STARTING NUMEROUS TIMES ON A SIDE STREET, I GOT TO A PLACE WHERE I COULD CHANGE THE FUEL FILTER; I NOTICED THAT IT WAS FULL OF RUST AND ALUMINUM FLAKES. THE VAN WOULD NOT MOVE ANY FURTHER, I HAD TO TRAILER IT HOME, THE NEXT DAY. UPON FURTHER INVESTIGATION, I DISCOVERED THAT THE ALUMINUM COATING THE FUEL TAKE HAD COME OFF AND WAS PLUGGING UP THE FUEL PICKUP, EMERGENCY VALVE AND THE FILTER. YOU CAN DO AN INTERNET SEARCH AND FIND WERE THIS IS A COMMON PROBLEM WITH FORDS. IF I WOULD HAVE KNOWN ABOUT IT I WOULD HAVE PERFORMED PREVENTIVE MAINTENANCE ON THE FUEL TANK AND FILTERS. VERY DANGEROUS AND EXPENSIVE TO REPAIR WHE
Mileage: 240,000
TL* THE CONTACT OWNS A 2002 FORD E-350 EQUIPPED WITH MICHELIN LT24575R16 TIRES, SIZE: 245/756/16 (NA). WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT FELT VIBRATIONS FROM THE FRONT TIRES. THE CONTACT NOTICED THAT THE TREAD FROM THE FRONT PASSENGER SIDE TIRE WAS SEPARATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE TIRE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13T012000 (TIRES). THE VIN WAS UNKNOWN. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 108,362 AND THE APPROXIMATE TIRE FAILURE MILEAGE WAS 20,000.
Mileage: 108,362
TL*THE CONTACT OWNS A 2002 FORD E-350. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT ABLE TO RESTART. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Mileage: 60,000
TL* THE CONTACT OWNS A 2002 FORD E-350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED THREE TIMES OVER A PERIOD OF FOUR YEARS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Mileage: 110,000
TL* THE CONTACT OWNS A 2002 FORD E-350. THE CONTACT STATED THAT THE TURN SIGNALS AND HAZARD LIGHTS WOULD NOT ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN ADVISED THE CONTACT THAT THE TURN SIGNAL SWITCH WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Mileage: 150,000
TRUCK WOBBLING TO THE POINT OF ALMOST WRECKING...WAS TOLD IT WAS WHEELBEARING,ROTORS,TIEROD ECT. I NOW REALIZE FORD HAS A PROBLEM WITH THE TRUCKS REGARDING UNCONTROLLABLE SHAKING , IT IS VERY SCARY WHEN THIS HAPPENS. I ALSO OWNED A 2003 AND 2004 HAD TO SELL THEM BECAUSE THE TURBO KEPT BLOWING OFF AND FUEL INJECTORS WERE CLOGGED. I AM SO DISAPPOINTED. I HOPE IF THERE IS A PROBLEM YOU WILL DO SOMETHING ABOUT IT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mileage: 80,000
TRUCK WOBBLING TO THE POINT OF ALMOST WRECKING...WAS TOLD IT WAS WHEELBEARING,ROTORS,TIEROD ECT. I NOW REALIZE FORD HAS A PROBLEM WITH THE TRUCKS REGARDING UNCONTROLLABLE SHAKING , IT IS VERY SCARY WHEN THIS HAPPENS. I ALSO OWNED A 2003 AND 2004 HAD TO SELL THEM BECAUSE THE TURBO KEPT BLOWING OFF AND FUEL INJECTORS WERE CLOGGED. I AM SO DISAPPOINTED. I HOPE IF THERE IS A PROBLEM YOU WILL DO SOMETHING ABOUT IT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mileage: 80,000
TRUCK WOBBLING TO THE POINT OF ALMOST WRECKING...WAS TOLD IT WAS WHEELBEARING,ROTORS,TIEROD ECT. I NOW REALIZE FORD HAS A PROBLEM WITH THE TRUCKS REGARDING UNCONTROLLABLE SHAKING , IT IS VERY SCARY WHEN THIS HAPPENS. I ALSO OWNED A 2003 AND 2004 HAD TO SELL THEM BECAUSE THE TURBO KEPT BLOWING OFF AND FUEL INJECTORS WERE CLOGGED. I AM SO DISAPPOINTED. I HOPE IF THERE IS A PROBLEM YOU WILL DO SOMETHING ABOUT IT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mileage: 80,000
TL* THE CONTACT OWNS A 2002 FORD E350 SUPER DUTY. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE FRONT END OF THE FRAME FRACTURED INTO TWO PIECES, CAUSING THE CONTACT TO CRASH INTO A BARRIER ON THE INTERSTATE. THE VEHICLE WAS DESTROYED AND TOWED TO A PRIVATE MECHANIC WHO CONFIRMED THAT THE A FRAME WAS FRACTURED AND CAUSED THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.
Mileage: 65,000
2002 FORD E-350. S10 DIRECT REPLY-REQUEST FINANCIAL ASSISTANCE RELATED TO THE REPAIRS OF HIS TRUCK DUE TO THE FEDERAL GRANT MANDATED CHEMICAL ADDITIVES TO DIESEL FUEL, CHEMICAL ADDITIVES HAVE CAUSED THE DE-LAMINATION OF THE FUEL TANK *TGW THE CONSUMER STATED THE LOOSE LAMINATE MATERIAL DAMAGED THE FUEL PUMP, FUEL FILTER AND FUEL LINES AND PREVENTED THE OPERATION OF THE VEHICLE. THE CONSUMER STATED THE REPLACEMENT OF HIS FUEL TANK, PUMP, FILTER AND LINES WOULD COST $4,000.00 . THE CONSUMER IS SEEKING FINANCIAL ASSISTANCE BECAUSE THE ROOT CAUSE OF THE SITUATION STEMMED FROM A GOVERNMENT MANDATE. *JB UPDATED 10/18/11. *JB THE CONSUMER STATED THE ENGINE STOPPED, WITH NO WARNING, ON A BUSY HIGHWAY. UPDATED 11/10/11. *JB
STARTED MY 2001 FORD E-350. AFTER 10-15 SECONDS, LARGE POP AND ENGINE DIED. OPENED HOOD AND FOUND RIGHT REAR SPARK PLUG HAD BLOWN OUT OF ENGINE. I'M AN ENGINEER AND I'VE BEEN WORKING ON ENGINES OF ALL DESCRIPTIONS FOR 35 YEARS. THIS IS AN OBVIOUS ENGINEERING DEFECT. FORD SHOULD REPLACE THE PARTS. WE HAVE A FLEET OF FORDS. I NOW WISH IT WAS A FLEET OF CHEVY'S. *TR
Mileage: 137,152
2002 FORD ECONOLINE 350 EQUIPPED WITH V8 TRITAN ENGINE. SPARK PLUG BLEW OUT. HAVE TAPPED WITH HELI-COIL REPAIR KIT, BUT HIS REPAIR HAS FAILED. NOW FACED WITH CYLINDER HAD BEEN REMOVAL AND REPLACEMENT. *TR
Mileage: 102,000
SPARK PLUG EJECTED 2002 FORD VAN. *TR
SPARK PLUG EJECTED 2002 FORD VAN. *TR
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology - how this data is sourced, computed, and verified.