Total Complaints
22 filings
FORD CVPI · model year
22 NHTSA complaints, and 2 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2004FORDCVPI carries 22 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 1 fire, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2004 CVPI is wheels with 6 filings, followed by electrical system (5) and exterior lighting (4). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 2 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 177 investigation files overlapping the 2004 CVPI, and 8 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
22 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| WHEELS | 6 |
| ELECTRICAL SYSTEM | 5 |
| EXTERIOR LIGHTING | 4 |
| WHEELS:RIM | 3 |
| FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP | 1 |
| ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR | 1 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 1 |
| STEERING | 1 |
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
ON CERTAIN POLICE INTERCEPTORS (CVPI) AND COMMERCIAL HEAVY DUTY (TAXI) VEHICLES, AT EXTREMELY HIGH OPERATING TEMPERATURES, THE SOUND INSULATING PANEL, LOCATED UNDER THE VEHICLE POSITIONED BETWEEN THE EXHAUST SYSTEM AND THE UNDERBODY, COULD SAG AND POSSIBLY CONTACT THE SURFACE OF THE CATALYTIC CONVE
WHEELS
ON CERTAIN POLICE VEHICLES EQUIPPED WITH STEEL WHEELS, SOME OF THE WHEELS MAY DEVELOP CRACKS IN THE RIM NEAR THE WELD LINE THAT CONNECTS THE RIM TO THE DISK.
THE HEADLAMPS ON THIS VEHICLE SHUT OFF AFTER LIGHTS HAVE BEEN TURNED ON FOR ABOUT 25 SECONDS AND WILL NOT COME BACK ON, OCCASIONALLY THEY WILL STAY ON AND THEN WILL SHUT OFF WHILE DRIVING. I'VE HAD THIS PROBLEM LOOKED AT BY SEVERAL SHOPS AND HAVE BEEN TOLD THAT THE LCM MODULE IS FAULTY AND THAT IT NEEDS TO BE REPLACED. THIS PART IS VERY EXPENSIVE, AND THE FACT THAT FORD DOES NOT WANT TO ADDRESS THIS SHOWS THEIR LACK OF CONCERN FOR PUBLIC SAFETY. THIS ISSUE IS A MAJOR SAFETY ISSUE AND I CAN'T BELIEVE THAT FORD DOES NOT TAKE RESPONSIBILITY FOR THIS PROBLEM AS IT APPEARS TO BE WIDESPREAD.
Mileage: 113,000
THE HEADLAMPS ON THIS VEHICLE SHUT OFF AFTER LIGHTS HAVE BEEN TURNED ON FOR ABOUT 25 SECONDS AND WILL NOT COME BACK ON, OCCASIONALLY THEY WILL STAY ON AND THEN WILL SHUT OFF WHILE DRIVING. I'VE HAD THIS PROBLEM LOOKED AT BY SEVERAL SHOPS AND HAVE BEEN TOLD THAT THE LCM MODULE IS FAULTY AND THAT IT NEEDS TO BE REPLACED. THIS PART IS VERY EXPENSIVE, AND THE FACT THAT FORD DOES NOT WANT TO ADDRESS THIS SHOWS THEIR LACK OF CONCERN FOR PUBLIC SAFETY. THIS ISSUE IS A MAJOR SAFETY ISSUE AND I CAN'T BELIEVE THAT FORD DOES NOT TAKE RESPONSIBILITY FOR THIS PROBLEM AS IT APPEARS TO BE WIDESPREAD.
Mileage: 113,000
THE HEADLIGHTS TURN OFF WHEN IN USE, INTERMITTENTLY. THIS HAPPENS EVEN THOUGH THE HEADLIGHT SWITCH IS ON. THIS IS VERY DANGEROUS. THIS PROBLEM DEVELOPED AT ABOUT 106,000 MILES. IT WAS TEMPORARILY CORRECTED BY HAVING THE RELAYS IN THE FORD LCM (LIGHTING CONTROL MODULE) REPLACED WITH A NEW HEADLIGHT RELAY, NEC PART NUMBER "NEC EQ1-11111S". *TR
Mileage: 133,000
THE HEADLIGHTS TURN OFF WHEN IN USE, INTERMITTENTLY. THIS HAPPENS EVEN THOUGH THE HEADLIGHT SWITCH IS ON. THIS IS VERY DANGEROUS. THIS PROBLEM DEVELOPED AT ABOUT 106,000 MILES. IT WAS TEMPORARILY CORRECTED BY HAVING THE RELAYS IN THE FORD LCM (LIGHTING CONTROL MODULE) REPLACED WITH A NEW HEADLIGHT RELAY, NEC PART NUMBER "NEC EQ1-11111S". *TR
Mileage: 133,000
LINGERING PROBLEM WITH 2004 FORD CROWN VICTORIA POLICE INTERCEPTOR WHEELS WITH SUSPECTED CRACKS. MEETS ALL SYMPTOMOLOGY. FORD REFUSES TO ADDRESS THE PROBLEM. *TR
Mileage: 68,500
I OWN A 2004 FORD CROWN VICTORIA. IT HAS THE WELL KNOWN LIGHTING CONTROL MODULE FAILURE. THE HEADLIGHTS GO OFF FOR NO REASON WHILE DRIVING DOWN THE ROAD. FORD NEEDS TO BE HELD ACCOUNTABLE AND REPLACE THESE MODULES UNDER A RECALL. THIS CAN CAUSE AN ACCIDENT. BUT OF COURSE, JUST LIKE FORD DOESN'T THINK THERE IS A PROBLEM WITH THEIR GAS TANK DESIGN (EXPLODING CROWN VICS), THEY PROBABLY WILL NOT FIX THE HEADLIGHT ISSUE EITHER. *TR
Mileage: 120,000
I OWN A 2004 FORD CROWN VICTORIA. IT HAS THE WELL KNOWN LIGHTING CONTROL MODULE FAILURE. THE HEADLIGHTS GO OFF FOR NO REASON WHILE DRIVING DOWN THE ROAD. FORD NEEDS TO BE HELD ACCOUNTABLE AND REPLACE THESE MODULES UNDER A RECALL. THIS CAN CAUSE AN ACCIDENT. BUT OF COURSE, JUST LIKE FORD DOESN'T THINK THERE IS A PROBLEM WITH THEIR GAS TANK DESIGN (EXPLODING CROWN VICS), THEY PROBABLY WILL NOT FIX THE HEADLIGHT ISSUE EITHER. *TR
Mileage: 120,000
TL*THE CONTACT OWNS A 2004 FORD CVPI. THE CONTACT STATED THAT THE WHEELS CRACKED IN THE RIM NEAR THE WELD LINE, WHICH CONNECTS THE RIM TO THE DISK. HE HAD TO PLACE AIR IN HIS TIRES WEEKLY BECAUSE THE FAILURE CAUSED THE TIRES TO DEFLATE. THE MANUFACTURER STATED THAT THEY WOULD NOT HONOR THE RECALL BECAUSE THE VEHICLE WAS NO LONGER REGISTERED TO THE POLICE DEPARTMENT. NHTSA CAMPAIGN ID NUMBER 07V079000 (WHEELS) AND FORD RECALL NUMBER 07S48 WERE REFERENCED. THE FAILURE MILEAGE WAS 67,000.
Mileage: 67,000
PURCHASED 2004 CVPI DIRECTLY FROM LOCAL POLICE DEPARTMENT. TOOK CAR OUT THAT NIGHT, APPROXIMATELY 5 MINUTES INTO THE DRIVE, THE HEADLIGHTS GO OUT. ALL OTHER LIGHTS REMAIN ON INCLUDING ALL INTERIOR AND EXTERIOR LIGHTS EXCLUDING HEADLAMPS. I MANUALLY TURNED THE LIGHTS OFF THEN ON AND THIS DID NOT SOLVE THE PROBLEM. IT WAS STILL LIGHT ENOUGH I WAS ABLE TO RETURN HOME, AND UPON USING MY TURNING SIGNAL, THE HEADLIGHTS CAME BACK ON UNEXPLAINABLE. ALL INDICATORS LEAD TO THE LIGHTING CONTROL MODULE THAT IS CAUSING THE DEFECT. CONDITIONS ARE TOO HAZARDOUS WITH THIS DEFECT AND CREATES A HIGH PUBLIC SAFETY WITH THE POTENTIAL FOR FATALITIES. *TR
Mileage: 91,925
TL*THE CONTACT OWNS A 2004 FORD CVPI. THE CONTACT RECEIVED A RECALL NOTICE, WHICH STATED THAT THE RIMS NEEDED TO BE REPLACED ON HIS VEHICLE. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THEY WOULD NOT REPLACE THE RIMS SINCE THE RECALL ONLY PERTAINED TO POLICE VEHICLES. THE CONTACT WANTED TO KNOW THE DIFFERENCE BETWEEN HIM OWNING THE VEHICLE AND THE POLICE DEPARTMENT. THE VIN AND NHTSA CAMPAIGN ID NUMBER WERE UNKNOWN. THE FAILURE MILEAGE WAS 89,000.
Mileage: 89,000
TL*THE CONTACT OWNS A 2004 FORD CROWN VICTORIA POLICE INTERCEPTOR. THE CONTACT STATED THAT THE HEADLIGHTS IN THE VEHICLE HAVE BEEN WORKING INTERMITTENTLY. THE HEADLIGHTS TURN OFF WHILE DRIVING AT ANY SPEED AND MAY ILLUMINATE EITHER 15 MINUTES OR DAYS LATER. SOMETIMES, WHEN THE LIGHT SWITCH IS ACTIVATED A FEW TIMES, THE HEADLIGHTS WILL ILLUMINATE. THROUGH NUMEROUS RESEARCH, THE CONTACT FOUND INVESTIGATIONS, BUT NO RECALLS. HE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE MULTI-FUNCTION SWITCH, THE DIRECTIONAL SIGNALS, AND THE BRIGHT LIGHTS ON THE DETANGABLES, BUT NOTHING HAS PERMANENTLY REPAIRED THE ISSUE. THE FAILURE MILEAGE WAS 108,000 AND CURRENT MILEAGE WAS 116,000. UPDATED 8/3/09 *CN UPDATED 08/05/09.*JB
Mileage: 108,000
TL*THE CONTACT OWNS A 2004 FORD CROWN VICTORIA POLICE INTERCEPTOR. THE CONTACT STATED THAT THE HEADLIGHTS IN THE VEHICLE HAVE BEEN WORKING INTERMITTENTLY. THE HEADLIGHTS TURN OFF WHILE DRIVING AT ANY SPEED AND MAY ILLUMINATE EITHER 15 MINUTES OR DAYS LATER. SOMETIMES, WHEN THE LIGHT SWITCH IS ACTIVATED A FEW TIMES, THE HEADLIGHTS WILL ILLUMINATE. THROUGH NUMEROUS RESEARCH, THE CONTACT FOUND INVESTIGATIONS, BUT NO RECALLS. HE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE MULTI-FUNCTION SWITCH, THE DIRECTIONAL SIGNALS, AND THE BRIGHT LIGHTS ON THE DETANGABLES, BUT NOTHING HAS PERMANENTLY REPAIRED THE ISSUE. THE FAILURE MILEAGE WAS 108,000 AND CURRENT MILEAGE WAS 116,000. UPDATED 8/3/09 *CN UPDATED 08/05/09.*JB
Mileage: 108,000
TL*THE CONTACT OWNS A 2004 FORD CVPI. THE CONTACT RECEIVED A RECALL NOTICE IN NOVEMBER OF 2007 FOR NHTSA CAMPAIGN ID NUMBER 07V079000 (WHEELS). THE CONTACT CALLED THE DEALER TO SCHEDULE A REPAIR APPOINTMENT AND WAS INFORMED THAT THE RECALL APPLIED ONLY TO ACTIVE POLICE VEHICLES. THERE HAD BEEN NO FAILURE TO DATE. THE PURCHASE DATE AND DEALER INFORMATION WERE UNAVAILABLE. THE CURRENT MILEAGE WAS 57,000.
TL*THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE MECHANIC AT THE SERVICE STATION INFORMED THE CONTACT OF SAFETY RECALL NUMBER 07S48 REGARDING HIS WHEELS. THE DEALER STATED THAT THE VEHICLE WAS NO LONGER USED FOR POLICE PURSUITS, THEREFORE, THE RECALL DID NOT APPLY TO HIS VEHICLE. HE ALSO STATED THAT THE STEERING COLUMN SHAKES INTERMITTENTLY. THE CURRENT MILEAGE WAS 102,000 AND FAILURE MILEAGE WAS 101,000. UPDATED 01-11-08. *KB THE CONSUMER STATED AIR LEAKED FROM THE TIRES. UPDATED 12/12/07.
Mileage: 101,000
TL*THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE MECHANIC AT THE SERVICE STATION INFORMED THE CONTACT OF SAFETY RECALL NUMBER 07S48 REGARDING HIS WHEELS. THE DEALER STATED THAT THE VEHICLE WAS NO LONGER USED FOR POLICE PURSUITS, THEREFORE, THE RECALL DID NOT APPLY TO HIS VEHICLE. HE ALSO STATED THAT THE STEERING COLUMN SHAKES INTERMITTENTLY. THE CURRENT MILEAGE WAS 102,000 AND FAILURE MILEAGE WAS 101,000. UPDATED 01-11-08. *KB THE CONSUMER STATED AIR LEAKED FROM THE TIRES. UPDATED 12/12/07.
Mileage: 101,000
POLICE OFFICER ON A TRAFFIC STOP. LEFT REAR TIRE SUDDENLY WENT FLAT WHILE STOPPED. FLAT TIRE CHANGED BY LOCAL SERVICE STATION ROADSIDE ASSISTANCE. WHEEL/TIRE TAKEN TO PUBLIC WORKS GARAGE FOR REPAIR. EXAMINATION OF WHEEL/TIRE BY MECHANIC FINDS A CRACK IN STEEL WHEEL. FURTHER EXAMINATION OF WHEEL WITH TIRE REMOVED REVEALS CRACK IS 17" LONG AND APPROXIMATELY 1/8" WIDE ALONG WELD AREA. CRACKED WHEEL IS STILL IN THE POSSESSION OF THE VERNON HILLS PUBLIC WORKS DEPARTMENT. *NM
Mileage: 40,755
2004 CROWN VICTORIA TRANSMISSION SLIPS. *TS THE DEALER REPLACED THE REVERSE CLUTCH. THE SECOND TIME THE TRANSMISSION FAILED, IT WOULD NOT SHIFT INTO OVERDRIVE. *JB
Mileage: 30,988
CATALYTIC CONVERTER FIRE(S) THREE OCCURRED ON THIS 2004 FORD CROWN VICTORIA THE FIRST ONE OCCURRED SEPT. 3,2005 AND THE 2ND FIRE OCCURRED ON APRIL 24,2006, AND THE 3RD FIRE ON MAY 1,2006. PARK AVENUE FORD IN TENAFLY NJ IS THE DEALERSHIP THAT SUPPOSEDLY REPLACED THE CATALYTIC CONVERTER AFTER THE FIRST FIRE. CAR WAS BROUGHT BACK TO THEM AFTER EACH OF THE 3 FIRES. THE FLOOR PAN BECAME SO HOT THAT THE FLOOR MATS AND SEAT BOTTOMS AND FLOOR INSULATION IGNITED AND STARTED BURNING. THE DEALERSHIP NEVER EVEN REPLACED THE SCORCHED FLOOR INSULATION . NOW THE WIRES FOR ALL THE ELECTRICAL EQUIPMENT SUCH AS HEADLIGHTS, ROOF MOUNTED FLASHING LOTS, IN CAR COMPUTER AND SIREN IS COMPLETELY MELTED TO THE FLOOR. PHOTOGRAPHS TAKEN BY POLICE AND GIVEN TO GOVERNMENT INSURANCE MANAGER FOR THIS CITY'S POLICE FORCE. OFFICERS HAD TO JUMP OUT OF BURNING CAR EACH TIME THE CATALYTIC CONVERTER WOULD GLOW CHERRY RED AND START FLOOR MATS/INSULATION CHARRING AND BURNING. WHEN CAR WAS AT THE DEALERSHIP SECURED AFTER TH
Mileage: 14,000
FORD CROWN VICTORIA POLICE INTERCEPTORS STALLING AND LACKING POWER. VEHICLES BECOME STUCK IN TRAFFIC OR FAILURE DURING CRIMINAL PURSUIT. FUEL PUMPS ARE BEING REPLACED ACROSS THE COUNTRY FOR PLUGGED FUEL PUMP PICKUP SOCK/FILTER. I HAVE BEEN INFORMED BY DEALER THAT THIS IS GOING ON ALL OVER THE COUNTRY, WE HAVE BEEN DEALING WITH IT FOR ABOUT 9 MONTHS WITH 10 OUT OF 66 VEHICLES SO FAR. LOWEST MILEAGE WAS 27K AND THIS WAS THE HIGHEST. *JB
Mileage: 65,194
THE CAR WAS FOUND IN THE LOT WITH A FLAT RT FR TIRE. UPON INSPECTION, THE WHEEL WAS FOUND TO BE CRACKED. CRACK EXTENDED ALONG WELD AND THEN DEVIATED OFF THE WELD INTO THE AREA NORMALY COVERED BY THE TIRE'S BEAD. "AA" WHEEL STAMPING. *NM
Mileage: 79,832
Unintended Transmission Downshift and Rear Wheel Lock-up
Timing Belt Failure
Underbody shields detachment
B-Pillar Trim Detachment
Unintended Transmission Downshift and Rear Wheel Lock-up
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.