FORD CROWN VICTORIA · model year

2009 FORD CROWN VICTORIA

59 NHTSA complaints, 8 crash reports, and 2 active recalls for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2009FORDCROWN VICTORIA carries 59 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 8 crashes, 3 fires, 1 injury, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2009 CROWN VICTORIA is steering with 16 filings, followed by fuel system, gasoline (11) and power train (5). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 2 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 3 investigation files overlapping the 2009 CROWN VICTORIA. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

59
Complaints
8
Crashes
3
Fires
1
Injuries
0
Deaths

Total Complaints

59 filings

Crashes Reported

8 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

Complaints by Component

ComponentCount
STEERING16
FUEL SYSTEM, GASOLINE11
POWER TRAIN5
SUSPENSION4
ELECTRICAL SYSTEM3
AIR BAGS3
POWER TRAIN:AUTOMATIC TRANSMISSION2
SEAT BELTS1
STEERING:COLUMN1
WHEELS1
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE1
STRUCTURE:BODY1
ELECTRICAL SYSTEM:HORN1
VISIBILITY/WIPER1
FUEL/PROPULSION SYSTEM1

Recalls (2)

13V38500029/08/2013

STEERING

Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois

14V70400005/11/2014

STEERING:RACK AND PINION:PINION SHAFT

Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermedia

Recent Complaints

20250513STEERING

The contact owns a 2009 Ford Crown Victoria. The contact stated while driving at various speeds, the contact became aware that the lower steering column bearing was detaching. The dealer was notified of the failure and informed the contact that a visual inspection of the vehicle was performed under NHTSA Campaign Number: 13V385000 (Steering); however, no repairs were needed at the time. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 338,000.

Mileage: 338,000

20231219STEERING

Lower intermediate steering shaft and upper intermediate steering shaft universal joints are binding, causing very unpredictable steering and the upper intermediate steering shaft to begin separating from the steering column. This is covered under recalls 13S08/13R01. The vehicle was inspected and passed in 2014 so no parts were replaced, but the parts are now failing inspection per recall attachment sheets. Ford is refusing to service these crucial parts which are COVERED in the above recalls.

20230531FUEL SYSTEM, GASOLINE

The contact owns a 2009 Ford Crown Victoria. The contact stated that while driving at an undisclosed speed, there was an abnormally loud sound coming from underneath the vehicle. Upon inspection, it was discovered that the fuel tank straps had fractured, causing the fuel tank to become detach and drag on the ground. The fuel tank was temporarily reattached, and the vehicle was driven home. The contact later discovered that fuel had leaked from the fuel tank. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 164,000.

Mileage: 164,000

20210104STEERING

TL* THE CONTACT OWNS A 2009 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING, THE POWER STEERING MALFUNCTIONED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN IN EITHER DIRECTION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER BERLIN CITY FORD LOCATED AT 485 MAIN ST, GORHAM, NH 03581 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE BUT, NO ASSISTANCE WAS OFFERED. THE CONTACT INDICATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER THE NHTSA CAMPAIGN NUMBER: 14V704000 (STEERING). THE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

20190812STEERING

TL* THE CONTACT OWNS A 2009 FORD CROWN VICTORIA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V385000 (STEERING). THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THE PARTS WERE AVAILABLE; HOWEVER, THEY WOULD NOT HONOR THE RECALL. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *BF*JB

20190808STEERING

FORD HAD A RECALL, 13S08, FOR THE STEERING ON THESE CARS. I JUST PURCHASED THIS CAR ON 08?06/2019 AND IMMEDIATELY CHECKED YOUR SITE FOR RECALLS. THERE IS THIS RECALL AND IT WAS NOT COMPLETED. NEW JERSEY OWNED THIS CAR BEFORE ME AND MUST NOT HAVE TAKEN IT IN. I CALLED FORD AND WAS TOLD THEY WILL NOT TAKE CARE OF THE RECALL. I NOW DO NOT FEEL SAFE DRIVING MY CAR.

Mileage: 167,000

20190719POWER TRAIN

THE TRANSMISSION WILL NOT MOVE IN DRIVE. SETS AND IDLES. GIVE IT SOME GAS. WILL NOT MOVE. GOING TO COST $1200 TO REBUILD IT

Mileage: 160,000

20190203STEERING

I HAD JUST GOTTEN HOME FROM WORK. I PUT MY CAR IN REVERSE AND WENT TO GO TURN THE STEERING WHEEL TO RIGHT AND THE STEERING WHEEL SEEMED LIKE IT WAS STUCK OR CAUGHT ON SOMETHING SO I TRIED TO TURN IT IT THE OTHER WAY TO SEE IF I COULDN'T GET IT TO LOOSEN UP AND WHEN I HAD TURNED IT TO THE RIGHT AGAIN THE WHOLE STEERING WHEEL SNAPPED. IT DIDN'T TAKE MUCH TO SNAP IT. THE GOOD PART IS I WASN'T ON THE INTERSTATE HOWEVER I WAS ON THE INTERSTATE ABOUT 10-15 MINUTES BEFORE THAT. AND IF THAT HAD HAPPENED ON THE INTERSTATE WHO KNOWS WHAT WOULD HAVE HAPPENED. HOWEVER RIGHT NOW I WAS ABLE TO HACK THE CAR IN MY DRIVEWAY I HAD TO TURN THE SHAFT BY HAND. THIS IS A BIG SAFETY ISSUE. AND WOULD LIKE SOMEONE ELSE TO PAY TO HAVE THIS ISSUE FIXED BC PROUTY FORD IN DOVER FOXCROFT SAID THEY WORKED ON THIS AND FIXED THE SHAFT AND IT DIDN'T SEEMED FIXED.

Mileage: 150,000

20181102STEERING

STERRING BEGAN GIVING A CLUNKING FEELING IN WHEEL WHEN DRIVING STRAIGHT I NOTICE 4 DAYS AGO. MORE NOTICEABLE OVER BUMPS... I THOUGHT IT WAS MY TIRES. I WAS DRIVING DOWN ROAD AND ATTEMPT TO MAKE A RIGHT TURN AND VEHICLE KEEP GOING STRAIGHT AND STEERING WHEEL WAS NOT TURNING ALSO CRASH INTO ONCOMING TRAFFIC, VEHICLE WAS TOW TO SHOP!

Mileage: 127,678

20180328ENGINE

2004 FORD CROWN VIC POLICE INTERCEPTOR. CONSUMER WRITES IN REGARDS TO SEVERAL PROBLEMS EXPERIENCED WITH VEHICLE. *LD THE CONSUMER STATED SHIFTING OUT OF PARK WAS DIFFICULT, THE BRAKES SEEMED SQUISHY, THE RIGHT FRONT PASSENGER WINDOW, THE LIGHTS ON THE DASHBOARD/SPEEDOMETER WERE INOPERABLE, AND THE WATER PUMP NEEDED TO BE REPLACED. THE TURN SIGNALS, TAIL LIGHTS AND BRAKE LIGHTS WERE INOPERABLE. EXHAUST FUMES ENTERED THE VEHICLE. *JS

20180328VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

2004 FORD CROWN VIC POLICE INTERCEPTOR. CONSUMER WRITES IN REGARDS TO SEVERAL PROBLEMS EXPERIENCED WITH VEHICLE. *LD THE CONSUMER STATED SHIFTING OUT OF PARK WAS DIFFICULT, THE BRAKES SEEMED SQUISHY, THE RIGHT FRONT PASSENGER WINDOW, THE LIGHTS ON THE DASHBOARD/SPEEDOMETER WERE INOPERABLE, AND THE WATER PUMP NEEDED TO BE REPLACED. THE TURN SIGNALS, TAIL LIGHTS AND BRAKE LIGHTS WERE INOPERABLE. EXHAUST FUMES ENTERED THE VEHICLE. *JS

20180328TIRES

2004 FORD CROWN VIC POLICE INTERCEPTOR. CONSUMER WRITES IN REGARDS TO SEVERAL PROBLEMS EXPERIENCED WITH VEHICLE. *LD THE CONSUMER STATED SHIFTING OUT OF PARK WAS DIFFICULT, THE BRAKES SEEMED SQUISHY, THE RIGHT FRONT PASSENGER WINDOW, THE LIGHTS ON THE DASHBOARD/SPEEDOMETER WERE INOPERABLE, AND THE WATER PUMP NEEDED TO BE REPLACED. THE TURN SIGNALS, TAIL LIGHTS AND BRAKE LIGHTS WERE INOPERABLE. EXHAUST FUMES ENTERED THE VEHICLE. *JS

20180328ELECTRICAL SYSTEM:12V/24V/48V BATTERY

2004 FORD CROWN VIC POLICE INTERCEPTOR. CONSUMER WRITES IN REGARDS TO SEVERAL PROBLEMS EXPERIENCED WITH VEHICLE. *LD THE CONSUMER STATED SHIFTING OUT OF PARK WAS DIFFICULT, THE BRAKES SEEMED SQUISHY, THE RIGHT FRONT PASSENGER WINDOW, THE LIGHTS ON THE DASHBOARD/SPEEDOMETER WERE INOPERABLE, AND THE WATER PUMP NEEDED TO BE REPLACED. THE TURN SIGNALS, TAIL LIGHTS AND BRAKE LIGHTS WERE INOPERABLE. EXHAUST FUMES ENTERED THE VEHICLE. *JS

20180328INTERIOR LIGHTING

2004 FORD CROWN VIC POLICE INTERCEPTOR. CONSUMER WRITES IN REGARDS TO SEVERAL PROBLEMS EXPERIENCED WITH VEHICLE. *LD THE CONSUMER STATED SHIFTING OUT OF PARK WAS DIFFICULT, THE BRAKES SEEMED SQUISHY, THE RIGHT FRONT PASSENGER WINDOW, THE LIGHTS ON THE DASHBOARD/SPEEDOMETER WERE INOPERABLE, AND THE WATER PUMP NEEDED TO BE REPLACED. THE TURN SIGNALS, TAIL LIGHTS AND BRAKE LIGHTS WERE INOPERABLE. EXHAUST FUMES ENTERED THE VEHICLE. *JS

20180328POWER TRAIN

2004 FORD CROWN VIC POLICE INTERCEPTOR. CONSUMER WRITES IN REGARDS TO SEVERAL PROBLEMS EXPERIENCED WITH VEHICLE. *LD THE CONSUMER STATED SHIFTING OUT OF PARK WAS DIFFICULT, THE BRAKES SEEMED SQUISHY, THE RIGHT FRONT PASSENGER WINDOW, THE LIGHTS ON THE DASHBOARD/SPEEDOMETER WERE INOPERABLE, AND THE WATER PUMP NEEDED TO BE REPLACED. THE TURN SIGNALS, TAIL LIGHTS AND BRAKE LIGHTS WERE INOPERABLE. EXHAUST FUMES ENTERED THE VEHICLE. *JS

20180328SERVICE BRAKES

2004 FORD CROWN VIC POLICE INTERCEPTOR. CONSUMER WRITES IN REGARDS TO SEVERAL PROBLEMS EXPERIENCED WITH VEHICLE. *LD THE CONSUMER STATED SHIFTING OUT OF PARK WAS DIFFICULT, THE BRAKES SEEMED SQUISHY, THE RIGHT FRONT PASSENGER WINDOW, THE LIGHTS ON THE DASHBOARD/SPEEDOMETER WERE INOPERABLE, AND THE WATER PUMP NEEDED TO BE REPLACED. THE TURN SIGNALS, TAIL LIGHTS AND BRAKE LIGHTS WERE INOPERABLE. EXHAUST FUMES ENTERED THE VEHICLE. *JS

20180326CrashSTEERING

TL* THE CONTACT OWNS A 2009 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE SHAFT INSIDE THE STEERING WELL SEPARATED CAUSING THE DRIVER TO LOSS CONTROL OF THE VEHICLE AND CRASHING INTO A CURB. THERE WAS NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS DAMAGED BUT DRIVABLE. THERE WAS NO POLICE REPORT AND NO INJURY WAS REPORTED. THE AIR BAGS DID NOT DEPLOY. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS ABOUT 40,000.

Mileage: 40,000

20170911FUEL/PROPULSION SYSTEM

LEALKING FUEL FROM THE QUICK DICONNECT ON THE RETURN FULE LINE. THAT IS CAUSING A DRIING BY THE EXHAUST TAIL PIPE AND A GASOLINE SMELL AROUND THE VEHICLE

Mileage: 112,800

20170911UNKNOWN OR OTHER

LEALKING FUEL FROM THE QUICK DICONNECT ON THE RETURN FULE LINE. THAT IS CAUSING A DRIING BY THE EXHAUST TAIL PIPE AND A GASOLINE SMELL AROUND THE VEHICLE

Mileage: 112,800

20170403ELECTRICAL SYSTEM

HELLO, MY BLEND DOOR ACTUATOR STOPPED WORKING,THIS IS AN ELECTRICAL COMPONENT THAT WILL SWITCH THE AIR CONDITIONING TO HEAT AND BACK AGAIN THE PROBLEM IS WHEN IT IS COLD OUTSIDE THE WINDSHIELD WONT DEFROST PROPERLY AND I CANT SEE /OR WARM AND HUMID/RAINING THE CAR WILL FOG UP ON THE INSIDE AND I HAVE THE SAME ISSUE. VERY COMMON PROBLEM THAT FORD KNOWS ABOUT...CHECK YOUTUBE CROWN VICTORIA BLEND DOOR.

Mileage: 135,000

Compare 2009FORDCROWN VICTORIA to Similar Vehicles

NHTSA Investigations

Frequently Asked Questions

How many complaints does the 2009 FORD CROWN VICTORIA have?
The 2009 FORD CROWN VICTORIA has 59 NHTSA complaints, 8 crashes, 3 fires, 1 injuries, and 0 deaths reported.
Are there any recalls for the 2009 FORD CROWN VICTORIA?
Yes, the 2009 FORD CROWN VICTORIA has 2 recall(s). The most common affected component is STEERING. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2009 FORD CROWN VICTORIA?
The most-complained component for the 2009 FORD CROWN VICTORIA is STEERING with 16 complaints. Other frequently reported areas include FUEL SYSTEM, GASOLINE and POWER TRAIN.
Is the 2009 FORD CROWN VICTORIA safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.