2003 FORD CROWN VICTORIA

302 complaints filed with NHTSA.

302
Complaints
19
Crashes
6
Fires
6
Injuries
0
Deaths

Complaints by Component

ComponentCount
EXTERIOR LIGHTING84
WHEELS24
WHEELS:RIM18
ELECTRICAL SYSTEM17
SUSPENSION:REAR14
SUSPENSION12
EXTERIOR LIGHTING:HEADLIGHTS11
STEERING10
POWER TRAIN9
TIRES8
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT7
ENGINE6
VEHICLE SPEED CONTROL5
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY4
VISIBILITY/WIPER4

Recalls (7)

15V86100022/12/2015

EXTERIOR LIGHTING:HEADLIGHTS

Ford Motor Company (Ford) is recalling certain model year 2003-2005 Ford Crown Victoria and Mercury Grand Marquis vehicles manufactured October 3, 2001, to August 2, 2005. The affected vehicles have a lighting control module (LCM) that may fail, resulting in a loss of headlights.

02I00300015/10/2002

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

IN ORDER TO ENHANCE POLICE OFFICE SAFETY, MODEL YEAR 1992-2003 CROWN VICTORIA POLICE INTERCEPTOR (CVPI) VEHICLES WILL BE EQUIPPED WITH SHIELDS DESIGNED TO HELP PROTECT THE FUEL TANK IN HIGH-SPEED REAR-IMPACT CRASHES. FORD ALSO WILL BE OFFERING AN OPTIONAL TRUNK PACKAGE DESIGNED TO IMPROVE THE SAFE

06E05600013/06/2006

FUEL SYSTEM, GASOLINE

CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE

05V20600009/05/2005

ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH

ON CERTAIN POLICE INTERCEPTORS (CVPI) AND COMMERCIAL HEAVY DUTY (TAXI) VEHICLES, AT EXTREMELY HIGH OPERATING TEMPERATURES, THE SOUND INSULATING PANEL, LOCATED UNDER THE VEHICLE POSITIONED BETWEEN THE EXHAUST SYSTEM AND THE UNDERBODY, COULD SAG AND POSSIBLY CONTACT THE SURFACE OF THE CATALYTIC CONVE

04V32800007/07/2004

SUSPENSION:REAR

CERTAIN POLICE, COMMERCIAL, AND PASSENGER VEHICLES SOLD TO FLEETS TYPICALLY INPUT HIGHER LOADS INTO THE VEHICLE CHASSIS OVERLOADING THE WHEEL BEARINGS AND AXLES.

03V47200006/11/2003

FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY

ON CERTAIN NATURAL GAS VEHICLES, IF A FLAME FROM A VEHICLE INTERIOR FIRE BECOMES LOCALLY DIRECTED AT THE NATURAL GAS FUEL TANK LOCATED IMMEDIATELY BEHIND THE REAR SEAT, THE FLAME COULD DAMAGE THE FIBERGLASS WRAP ON THE TANK WEAKENING THE TANK.

03V27900005/08/2003

WHEELS

ON CERTAIN POLICE AND TAXI VEHICLES EQUIPPED WITH STEEL WHEELS, SOME OF THE WHEELS MAY DEVELOP CRACKS IN THE RIM NEAR THE WELD LINE THAT CONNECTS THE RIM TO THE DISK.

Recent Complaints

20190224FireELECTRICAL SYSTEM

MY HEADLIGHTS DON'T WORK UNTIL EVER NOW & THEN THE ONLY ONE THAT WORK IS THE RUNNING LIGHTS 🤨 I WAS TOLD THAT IT WAS A RECALL ON THE HEADLIGHT CONTROL MODULE BUT IT WASN'T ON MY VEHICLE 🤦🏾‍♀️ I JUST DON'T UNDERSTAND CAUSE I HAVING PROBLEMS WIT MY 3003 LIKE OTHER PPL 🤷🏾‍♀️

20190224FireEXTERIOR LIGHTING

MY HEADLIGHTS DON'T WORK UNTIL EVER NOW & THEN THE ONLY ONE THAT WORK IS THE RUNNING LIGHTS 🤨 I WAS TOLD THAT IT WAS A RECALL ON THE HEADLIGHT CONTROL MODULE BUT IT WASN'T ON MY VEHICLE 🤦🏾‍♀️ I JUST DON'T UNDERSTAND CAUSE I HAVING PROBLEMS WIT MY 3003 LIKE OTHER PPL 🤷🏾‍♀️

20160630CrashELECTRICAL SYSTEM

FIRST TAKA TAKE AIRBAG ON JAN.1ST 2008 I'M HIT A DEER AND I'M HAD TO REPLACE MY WHOLE FRONT EVEN THE HOOD THE ,AIRBAG LIGHT CAME ON IN FACT IT IS STILL ON BUT THE BAG DID NOT DEPLOY. THE LIGHTS INSIDE MY TRUCK STAYS ON FOR 30 MINUTES AND THE ALARM WILL NOT SET AFTER THE VEHICLE IS SHUT OFF. MY SUSPENSION SYSTEM ON THE PASSENGER SIDE SOUNDS AS IF THE BRAKE CALIBER IS LOOSE WHEN MOVING YOU CAN HEAR IT WHEN TURNING I TOOK OFF THE WHEEL, AND I CAN NOT FIND THE PROBLEM

20160630CrashSUSPENSION

FIRST TAKA TAKE AIRBAG ON JAN.1ST 2008 I'M HIT A DEER AND I'M HAD TO REPLACE MY WHOLE FRONT EVEN THE HOOD THE ,AIRBAG LIGHT CAME ON IN FACT IT IS STILL ON BUT THE BAG DID NOT DEPLOY. THE LIGHTS INSIDE MY TRUCK STAYS ON FOR 30 MINUTES AND THE ALARM WILL NOT SET AFTER THE VEHICLE IS SHUT OFF. MY SUSPENSION SYSTEM ON THE PASSENGER SIDE SOUNDS AS IF THE BRAKE CALIBER IS LOOSE WHEN MOVING YOU CAN HEAR IT WHEN TURNING I TOOK OFF THE WHEEL, AND I CAN NOT FIND THE PROBLEM

20160630CrashEXTERIOR LIGHTING

FIRST TAKA TAKE AIRBAG ON JAN.1ST 2008 I'M HIT A DEER AND I'M HAD TO REPLACE MY WHOLE FRONT EVEN THE HOOD THE ,AIRBAG LIGHT CAME ON IN FACT IT IS STILL ON BUT THE BAG DID NOT DEPLOY. THE LIGHTS INSIDE MY TRUCK STAYS ON FOR 30 MINUTES AND THE ALARM WILL NOT SET AFTER THE VEHICLE IS SHUT OFF. MY SUSPENSION SYSTEM ON THE PASSENGER SIDE SOUNDS AS IF THE BRAKE CALIBER IS LOOSE WHEN MOVING YOU CAN HEAR IT WHEN TURNING I TOOK OFF THE WHEEL, AND I CAN NOT FIND THE PROBLEM

20151231CrashTIRES

IT HAPPENED ON 12/17/2015 IN THE DAY TIME AROUND 12 NOON WITH A 2003 FORD CROWN VICTORIA LX WITH A SET OF 4 BRAND: FIRESTONE TIRES, TIRE LINE: PRECISION TOURING, SIZE: 235/60R16 99T, DOT: 2RKU, DATE CODE DJC3413 --- IN LIGHT RAIN THE CAR WAS MAKING A RIGHT HAND TURN AT A SPEED UNDER 30MPH AND LOST CONTROL; THE CAR DID A 360 AND SLID AND HIT A UTILITY POLE. THE COMPONENT IS THE TIRES, THEY DID NOT HOLD THE ROAD IN LIGHT RAIN. THE CAR AS TOTALED. I HAVE PHOTOS, AND I AM STORING THE CAR, SO THE TIR

Mileage: 172,000

20151231CrashTIRES

IT HAPPENED ON 12/17/2015 IN THE DAY TIME AROUND 12 NOON WITH A 2003 FORD CROWN VICTORIA LX WITH A SET OF 4 BRAND: FIRESTONE TIRES, TIRE LINE: PRECISION TOURING, SIZE: 235/60R16 99T, DOT: 2RKU, DATE CODE DJC3413 --- IN LIGHT RAIN THE CAR WAS MAKING A RIGHT HAND TURN AT A SPEED UNDER 30MPH AND LOST CONTROL; THE CAR DID A 360 AND SLID AND HIT A UTILITY POLE. THE COMPONENT IS THE TIRES, THEY DID NOT HOLD THE ROAD IN LIGHT RAIN. THE CAR AS TOTALED. I HAVE PHOTOS, AND I AM STORING THE CAR, SO THE TIR

Mileage: 172,000

20151231CrashTIRES

IT HAPPENED ON 12/17/2015 IN THE DAY TIME AROUND 12 NOON WITH A 2003 FORD CROWN VICTORIA LX WITH A SET OF 4 BRAND: FIRESTONE TIRES, TIRE LINE: PRECISION TOURING, SIZE: 235/60R16 99T, DOT: 2RKU, DATE CODE DJC3413 --- IN LIGHT RAIN THE CAR WAS MAKING A RIGHT HAND TURN AT A SPEED UNDER 30MPH AND LOST CONTROL; THE CAR DID A 360 AND SLID AND HIT A UTILITY POLE. THE COMPONENT IS THE TIRES, THEY DID NOT HOLD THE ROAD IN LIGHT RAIN. THE CAR AS TOTALED. I HAVE PHOTOS, AND I AM STORING THE CAR, SO THE TIR

Mileage: 172,000

20141017FireENGINE

TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. WHILE DRIVING APPROXIMATELY 50 MPH, THICK WHITE SMOKE STARTED EMITTING FROM THE FRONT END OF THE VEHICLE. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.

Mileage: 200,000

20130201CrashEXTERIOR LIGHTING

HEADLIGHTS FAILED FOR THE SECOND TIME ON THIS VEHICLE!!! RAN OFF ROAD IN PITCH DARK. *TR

Mileage: 115,000

20120222CrashSUSPENSION

TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING 55 MPH IN RAINY WEATHER CONDITIONS, THE VEHICLE STARTED TO HYDROPLANE AND JERK VIOLENTLY. THE CONTACT MENTIONED THAT SHE ENGAGED THE BRAKES AND AS A RESULT, SHE LOST CONTROL OF THE VEHICLE AND CRASHED INTO A WALL. IN ADDITION, SHE STATED THAT WHILE INSPECTING THE VEHICLE SHE NOTICED THAT THE AXLE WAS FRACTURED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED CONTUSIONS TO THE HEAD, NECK AND BACK. THE VEHICLE

Mileage: 76,729

20111201CrashAIR BAGS:FRONTAL

2003 FORD CROWN VICTORIA. CONSUMER STATES AIR BAGS DID NOT DEPLOY DURING CRASH *TGW THE CONSUMER SUFFERED A MINOR INJURY AND HIS WIFE WAS SEVERELY INJURED. *JB UPDATED 09/18/12 UPDATED 02/09/12. *JB UPDATED CUSTOMER ADDRESS. UPDATED 10/04/12

20100511CrashTIRES

TIRE FAILURE. ON FREEWAY TRAVELING AT APX 75 TREAD CAME OFF TIRE ON BACK DRIVERS SIDE CAUSING IT TO SERVE TIP OVER AND LAND IN THE DITCH. A SMALL AMOUNT OF TREAD LEFT ON A SMALL PORTION OF TIRE WITH THE REST OF THE DREAD COMING OFF COMPLETELY. *TR

Mileage: 100,000

20100421CrashVEHICLE SPEED CONTROL

2003 FORD CROWN VICTORIA POLICE WAS PARKED. DRIVER PUT FOOT ON BRAKE, PUT CAR IN REVERSE. CAR SUDDENLY ACCELERATED AT HIGH SPEED. *TR

Mileage: 152,401

20081117CrashSERVICE BRAKES, HYDRAULIC

TL*THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. WHILE DRIVING 30 MPH AND ATTEMPTING TO MAKE A RIGHT TURN, THE REAR DRIVER'S SIDE BRAKES LOCKED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT ATTEMPTED TO BRAKE TO AVOID AN ONCOMING VEHICLE, BUT THE BRAKE PEDAL EXTENDED TO THE FLOOR. HE CRASHED INTO A FENCE AND STRUCK ANOTHER VEHICLE. HE DID NOT SUSTAIN ANY MAJOR INJURIES. A POLICE REPORT WAS FILED. THE FAILURE AND CURRENT MILEAGES WERE 40,000.

Mileage: 40,000

20080825CrashAIR BAGS:FRONTAL

AUTOMOBILE ACCIDENT - HIGHWAY - HIT CENTER CONCRETE WALL MULTIPLE TIMES - BOTH FRONT AND BACK OF AUTOMOBILE. AIR BAGS DID NOT DEPLOY! *TR

20071010FirePOWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT

TL*THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE DIFFERENTIAL ON THE VEHICLE IS WORN OUT. THE REAR BEARINGS WERE WORN AND CAUSED THE AXLE TO SEPARATE FROM THE HOUSING. WHILE DRIVING 45 MPH, THE BEARINGS BEGAN SMOKING AND SMELLED LIKE HOT ASPHALT. SMOKE ALSO ROSE FROM THE REAR OF THE VEHICLE. THE GEAR OIL LEAKED OUT OF THE BEARINGS AND ONTO THE BRAKES. THE DEALER INSPECTED THE VEHICLE AND STATED THAT PERMISSION WAS NEEDED FROM THE MANUFACTURER BECAUSE THE VEHICLE WAS OUT OF WARRANTY. AF

Mileage: 80,344

20071010FireSUSPENSION:REAR

TL*THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE DIFFERENTIAL ON THE VEHICLE IS WORN OUT. THE REAR BEARINGS WERE WORN AND CAUSED THE AXLE TO SEPARATE FROM THE HOUSING. WHILE DRIVING 45 MPH, THE BEARINGS BEGAN SMOKING AND SMELLED LIKE HOT ASPHALT. SMOKE ALSO ROSE FROM THE REAR OF THE VEHICLE. THE GEAR OIL LEAKED OUT OF THE BEARINGS AND ONTO THE BRAKES. THE DEALER INSPECTED THE VEHICLE AND STATED THAT PERMISSION WAS NEEDED FROM THE MANUFACTURER BECAUSE THE VEHICLE WAS OUT OF WARRANTY. AF

Mileage: 80,344

20060602CrashFUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM

2003 CROWN VICTORIA CAUGHT ON FIRE NEAR THE FUEL INJECTION SYSTEM. *TS THIS WAS A POLICE VEHICLE. THE VEHICLE WAS STARTED THE TURNED OFF SO THE OFFICER COULD GO BACK INSIDE THE STATION TO RETRIEVE SOMETHING. A FEW MINUTES LATER A FIREFIGHTER NOTICED HEAVY BLACK SMOKE COMING FROM UNDERNEATH THE ENGINE COMPARTMENT. THE ORIGIN OF THE FIRE APPEARED TO BE IN THE AREA OF THE ALTERNATOR AND IN THE AREA OF THE FUEL INJECTION SYSTEM. *NM

20060602CrashELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

2003 CROWN VICTORIA CAUGHT ON FIRE NEAR THE FUEL INJECTION SYSTEM. *TS THIS WAS A POLICE VEHICLE. THE VEHICLE WAS STARTED THE TURNED OFF SO THE OFFICER COULD GO BACK INSIDE THE STATION TO RETRIEVE SOMETHING. A FEW MINUTES LATER A FIREFIGHTER NOTICED HEAVY BLACK SMOKE COMING FROM UNDERNEATH THE ENGINE COMPARTMENT. THE ORIGIN OF THE FIRE APPEARED TO BE IN THE AREA OF THE ALTERNATOR AND IN THE AREA OF THE FUEL INJECTION SYSTEM. *NM