2002 FORD CROWN VICTORIA

71 complaints filed with NHTSA.

71
Complaints
11
Crashes
3
Fires
5
Injuries
0
Deaths

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM8
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY6
STEERING4
VEHICLE SPEED CONTROL3
ENGINE AND ENGINE COOLING:ENGINE3
EXTERIOR LIGHTING3
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS2
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT2
WHEELS:RIM2
VEHICLE SPEED CONTROL:CRUISE CONTROL2
AIR BAGS:FRONTAL2
WHEELS2
ENGINE AND ENGINE COOLING2
SEAT BELTS2
SERVICE BRAKES2

Recalls (5)

02I00300015/10/2002

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

IN ORDER TO ENHANCE POLICE OFFICE SAFETY, MODEL YEAR 1992-2003 CROWN VICTORIA POLICE INTERCEPTOR (CVPI) VEHICLES WILL BE EQUIPPED WITH SHIELDS DESIGNED TO HELP PROTECT THE FUEL TANK IN HIGH-SPEED REAR-IMPACT CRASHES. FORD ALSO WILL BE OFFERING AN OPTIONAL TRUNK PACKAGE DESIGNED TO IMPROVE THE SAFE

06E05600013/06/2006

FUEL SYSTEM, GASOLINE

CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE

03V47200006/11/2003

FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY

ON CERTAIN NATURAL GAS VEHICLES, IF A FLAME FROM A VEHICLE INTERIOR FIRE BECOMES LOCALLY DIRECTED AT THE NATURAL GAS FUEL TANK LOCATED IMMEDIATELY BEHIND THE REAR SEAT, THE FLAME COULD DAMAGE THE FIBERGLASS WRAP ON THE TANK WEAKENING THE TANK.

15E08200006/10/2015

STEERING

Dorman Products, Inc. (Dorman) is recalling certain model Dorman Steering Shafts, part number 425-359, Solutions Steering Shafts, part number 7-0359, and OE Solutions Steering Shafts, part number 425-359, manufactured April 17, 2014, to September 28, 2015. These aftermarket replacement steering sha

02V24900006/09/2002

FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY

ON CERTAIN NATURAL GAS MODEL VEHICLES, A T-FITTING THAT CONNECTS FUEL TANKS #3 AND #4 CAN DEVELOP A LEAK WHEN THE SOLENOID VALVES ARE ENERGIZED, SUCH AS WHEN THE IGNITION SWITCH IS IN THE ON POSITION OR DURING REFUELING.

Recent Complaints

20250820CrashSTRUCTURE:BODY

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20250820CrashSERVICE BRAKES

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20250820CrashELECTRICAL SYSTEM

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20141230FireELECTRICAL SYSTEM

I HAD DRIVEN UP A STEEP MOUNTAIN DIRT ROAD TO SERVE SOME LEGAL PAPERS, AFTER REACHING THE TOP, I CONTINUED DOWN THE OTHER SIDE TO THE ADDRESS I WAS LOOKING FOR. I THOUGHT I STARTED SMELLING SOMETHING BURNING, IT SMELLED ELECTRICAL. WHEN I ARRIVED AT THE ADDRESS, I STOPPED THE CAR AND SHUT IT OFF WHILE I WAS SPEAKING WITH THE RESIDENT. MY WIFE YELLED AT ME THAT THE CAR WAS ON FIRE, IT STARTED FILLING UP WITH SMOKE FAST, MY WIFE AND DOGS WERE STILL IN THE CAR. I OPENED THE DRIVERS DOOR TO POP

Mileage: 132,421

20080228LATCHES/LOCKS/LINKAGES:HOOD:LATCH

TL*THE CONTACT OWNS A 2002 FORD CROWN VICTORIA. THE CONTACT OPENED THE HOOD, BUT IT FAILED TO OPEN AUTOMATICALLY. HE PLACED HIS HAND ON THE FENDER AND THE HOOD SUDDENLY FELL AND SLAMMED DOWN ON HIS HAND. THE CONTACT SUSTAINED SEVERAL BRUISES, CUTS, AND BLISTERS. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE FAILURE AND CURRENT MILEAGES WERE 56,000. UPDATED 03/18/08. *LJ THE CONSUMER STATED AT THE TIME OF THE INCIDENT THE HOOD WAS RAISED TO THE FULL CAPACITY AND VEHICLE WAS TAKEN TO THE D

Mileage: 56,000

20070228CrashAIR BAGS:FRONTAL

FRONT END CRASH WITH 2002 FORD CROWN VIC ON INTERSTATE 95 IN BALTIMORE COUNTY MARYLAND. THE PASSENGER AIR BAG DEPLOYED BUT THE DRIVERS SIDE AIR BAG DID NOT. PRIOR TO THIS ACCIDENT THIS MORNING THERE HAD NOT BEEN ANY INDICATION THAT THE AIR BAG SYSTEM HAD ANY PROBLEMS. THE DAMAGE WAS THE RIGHT FRONT FENDER, BUMPER, AND HOOD. THE VEHICLE HAD TO BE TOWED. *JB

Mileage: 97,500

20060213CrashVEHICLE SPEED CONTROL:CRUISE CONTROL

DT*: THE CONTACT STATED WHILE TRAVELING 55 MPH THE CRUISE CONTROL WOULD NOT DISENGAGE. THE CONTACT TRIED TO DISENGAGE THE CRUISE CONTROL AT THE STEERING WHEEL. WHEN THAT DID NOT WORK, THE BRAKE WAS APPLIED. THE VEHICLE ACCELERATED AND THE BRAKE WOULD NOT STOP THE VEHICLE. THE VEHICLE CRASHED INTO SOMEONE'S YARD. THERE WERE NO INJURIES SUSTAINED AND THERE WAS A POLICE REPORT FILED. THERE WAS SUBSTANTIAL DAMAGE DONE TO THE CONTACT'S VEHICLE. UPDATED 03/03/06. *JB

Mileage: 33,180

20050212CrashAIR BAGS

AIR BAG DID NOT DEPLOY ON DRIVERS SIDE OF CAR AFTER COLLISION, CHEST INJURES RESULTED, CAR TOTALED. *JB

Mileage: 37,041

20050105FireELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD

WHILE VEHICLE WAS PARKED A FIRE STARTED UNDER THE HOOD. VEHICLE WAS TOTALED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

Mileage: 48,000

20040722FireENGINE AND ENGINE COOLING:ENGINE

COMPLAINT REGARDING COUNTY OF TUOLUMNE CALIFORNIA SHERIFF'S DEPARTMENT FOUR NEW CROWN VICTORIAS.*MR (NAR) *CB

20040518CrashAIR BAGS:FRONTAL

DURING A FRONT END VEHICLE COLLISION AT 40 MPH, THE FRONT AIR BAGS DID NOT DEPLOY. THE CONSUMER SUFFERED MINOR INJURIES. PLEASE PROVIDE MORE INFORMATION. *JB

Mileage: 13,000

20030827CrashVEHICLE SPEED CONTROL

WHILE PARKING VEHICLE EXPERIENCED SUDDEN ACCELERATION WHEN SHIFTITING FROM DRIVE. AS A RESULT THE CONSUMER'S VEHICLE COLLIDED WITH TWO OTHER VEHICLES WHICH DAMAGED FRONT END. *AK *SCC

Mileage: 25,000

20030429CrashSUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT

LOWER RIGHT BALL JOINT FAILURE UNDER NORMAL OPERATION. *JB

Mileage: 7,456

20030224CrashUNKNOWN OR OTHER

THE FORD CROWN VICTORIA'S WAS INVOLVED IN NUMEROUS COLLISIONS. *AK *JB

20020528CrashVEHICLE SPEED CONTROL

WHILE DRIVING 2 MPH AND WITHOUT WARNING, VEHICLE ACCELERATED ON ITS OWN ABOUT 15 MPH, RESULTING IN AN ACCIDENT. DEALER HAS BEEN NOTIFIED ABOUT PROBLEM ON OTHER OCCASIONS, AND VEHICLE HAS NOT BEEN SERVICED.*AK *YH