Total Complaints
103 filings
FORD CROWN VICTORIA · model year
103 NHTSA complaints, 7 crash reports, and 10 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2000FORDCROWN VICTORIA carries 103 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 7 crashes, 3 fires, 6 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2000 CROWN VICTORIA is fuel system, gasoline:storage:tank assembly with 9 filings, followed by steering (7) and tires (6). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 10 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 3 investigation files overlapping the 2000 CROWN VICTORIA. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
103 filings
Crashes Reported
7 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY | 9 |
| STEERING | 7 |
| TIRES | 6 |
| SUSPENSION | 6 |
| ENGINE AND ENGINE COOLING:ENGINE | 5 |
| EXTERIOR LIGHTING:HEADLIGHTS | 5 |
| ENGINE AND ENGINE COOLING | 4 |
| ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE | 4 |
| EXTERIOR LIGHTING | 4 |
| VEHICLE SPEED CONTROL | 3 |
| VISIBILITY:WINDSHIELD WIPER/WASHER | 3 |
| ELECTRICAL SYSTEM | 3 |
| SUSPENSION:FRONT | 2 |
| ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS | 2 |
| FUEL SYSTEM, GASOLINE | 2 |
SEAT BELTS:FRONT:RETRACTOR
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES MAY HAVE BEEN BUILT WITH THE LEFT REAR SEAT BELT RETRACTOR ATTACHING BOLTS INCORRECTLY TIGHTENED.
EQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZER
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES HAVE JACKING INSTRUCTIONS WHICH, IF FOLLOWED, COULD CAUSE THE VEHICLE OPERATOR TO PLACE THE JACK ON A FRAME WELD WHEN ATTEMPTING TO RAISE A REAR WHEEL. IF THE VEHICLE IS JACKED UP WITH THE JACK PLACED ON THE FRAME WELD AND IF THE VEHICLE IS
VISIBILITY:WINDSHIELD WIPER/WASHER
VEHICLE DESCRIPTION: A WINDSHIELD WIPER CONTROL MODULE MAY NOT BE CAPABLE OF CARRYING THE CURRENT REQUIRED DURING HIGH LOAD CONDITIONS ON THE WIPERS (I.E., ICE, SNOW, OR OTHER DEBRIS).
AIR BAGS:FRONTAL
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES MAY HAVE BEEN BUILT WITH LOWER THAN THE INTENDED LEVEL OF TORQUE ON THE BOLTS THAT ATTACH THE AIR BAG ELECTRONIC CRASH SENSOR MODULE TO THE VEHICLE.
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
IN ORDER TO ENHANCE POLICE OFFICE SAFETY, MODEL YEAR 1992-2003 CROWN VICTORIA POLICE INTERCEPTOR (CVPI) VEHICLES WILL BE EQUIPPED WITH SHIELDS DESIGNED TO HELP PROTECT THE FUEL TANK IN HIGH-SPEED REAR-IMPACT CRASHES. FORD ALSO WILL BE OFFERING AN OPTIONAL TRUNK PACKAGE DESIGNED TO IMPROVE THE SAFE
FUEL SYSTEM, GASOLINE
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE
SEAT BELTS:FRONT:ANCHORAGE
VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET FRONT PASSENGER SIDE SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPM
SEAT BELTS:FRONT:ANCHORAGE
VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET DRIVER'S SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED
FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY
ON CERTAIN NATURAL GAS VEHICLES, IF A FLAME FROM A VEHICLE INTERIOR FIRE BECOMES LOCALLY DIRECTED AT THE NATURAL GAS FUEL TANK LOCATED IMMEDIATELY BEHIND THE REAR SEAT, THE FLAME COULD DAMAGE THE FIBERGLASS WRAP ON THE TANK WEAKENING THE TANK.
STEERING
Dorman Products, Inc. (Dorman) is recalling certain model Dorman Steering Shafts, part number 425-359, Solutions Steering Shafts, part number 7-0359, and OE Solutions Steering Shafts, part number 425-359, manufactured April 17, 2014, to September 28, 2015. These aftermarket replacement steering sha
Purchased 2 Cooper Endeavor tires July 2022 from a highly popular national retailer, 225/60-R16. The tires were installed professionally by a Ford Dealership. The first of the 2 tires developed a hazardous outer sidewall "egg" within a few weeks of installation (under 1k mi). Having no visible or known damage it was reluctantly replaced by the tire retailer under their provided Road Hazard warranty. Rolling forward to present, following documented tire rotation schedule and documented monthly tire pressure checks, the 2nd Cooper Endeavor "60k mi marketed tire" developed a hazardous outer sidewall egg 29 mo later with only 21.6k mi. driven. The new tire tread depth was 10.5/32 in. and remaining tread depth is 7/32 in. at it's greatest wear area. This 2nd sidewall egg tire was removed by a reputable tire dealership and inspected showing no visible damage to the inner or outer sidewall, tire tread or the rim bead.
I WAS DRIVING ND I DIDN'T SEE A POT HOLE SO AFTER I DROVE ACROSS IT LIKE A MILE OR MORE MY HEAD LIGHT STARTED FLICKING ND AFTER WEN I DROVE FOR LIKE 30MIN THEY TURNED OF ND IT ALSO CAUSED ALL THE LIGHT TO TURN OFF INSIDE ND OUT THE CAR
I WAS DRIVING ND I DIDN'T SEE A POT HOLE SO AFTER I DROVE ACROSS IT LIKE A MILE OR MORE MY HEAD LIGHT STARTED FLICKING ND AFTER WEN I DROVE FOR LIKE 30MIN THEY TURNED OF ND IT ALSO CAUSED ALL THE LIGHT TO TURN OFF INSIDE ND OUT THE CAR
I WAS DRIVING ND I DIDN'T SEE A POT HOLE SO AFTER I DROVE ACROSS IT LIKE A MILE OR MORE MY HEAD LIGHT STARTED FLICKING ND AFTER WEN I DROVE FOR LIKE 30MIN THEY TURNED OF ND IT ALSO CAUSED ALL THE LIGHT TO TURN OFF INSIDE ND OUT THE CAR
TL* THE CONTACT OWNS A 2000 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE ORIGINAL WINDSHIELD HAD SOME CRACKS AND CHIPS, SO HE DECIDED TO HAVE THE WINDSHIELD REPLACED. THE CONTACT STATED THAT THE REPLACEMENT WINDSHIELD IMPAIRED HIS VISION WHILE DRIVING BECAUSE HE COULD NOT SEE THE ROAD CLEARLY. THE CONTACT STATED THAT THE WINDSHIELD HAD A FOGGY, HAZY SMOKE SCREEN AND WAS NOT CLEAR. THE CONTACT TOOK THE VEHICLE BACK TO THE INDEPENDENT MECHANIC WHERE THE WINDSHIELD WAS PURCHASED; HOWEVER, NO DEFECT WAS NOTICED. THE MECHANIC OFFERED TO REPLACE THE WINDSHIELD, BUT STATED THAT IT WOULD BE NO DIFFERENT THAN THE ONE THAT WAS ORIGINALLY SOLD TO HIM. THE CONTACT TOOK THE VEHICLE TO ANOTHER INDEPENDENT MECHANIC WHO STATED THAT THEY WERE FAMILIAR WITH THESE PARTICULAR FUYAO WINDSHIELDS (PRODUCT NUMBER: AS1M848 DOT-459 SOLAR TINT DW1506). THE CONTACT DROVE TO THE DISTRIBUTION WAREHOUSE AND WAS INFORMED THAT THE WINDSHIELDS WERE NOT FACTORY REPLACEMENT WINDSHIELDS, BUT WERE AFTERMARKET WINDSHIEL
WHILE DRIVING AT VARIOUS TIMES ELECTRICAL PROBLEMS OCCUR, HEADLIGHTS WILL GO OUT ALONG WITH INSTRUMENT PANEL. SOMETIMES THE FAN ON WILL COME ON AND WILL CUT OFF EVEN WHEN IT IS OFF. WHEN TEMP IS COLD HEATER BLOWS COLD AIR. HOT OUTSIDE HEATS WORKS. AC WORKS FINE IN BOTH CLIMATES. DRIVERS SIDE WINDOW WILL NOT COME DOWN IN CERTAIN TEMPERATURES. HEADS HAVE LOW VISIBILITY AND LENS COVER GETS MOISTURE INSIDE. YOU HAVE TO DRIVE AT NIGHT WITH HIGH BEAMS TO TRY AND SEE AT ALL. SUSPENSION IS DEFINITELY A PROBLEM ON STEERING CAR HAS A SWAYING MOTION AT TIMES ESPECIALLY IN WARM WEATHER POPPING, SQUEAKY NOTICES CAN ALSO BE HEARD. VEHICLE HAS 92,000 ACTUAL MILES BUT IS BECOMING A HAZARD TO DRIVE. VEHICLE HAS BEEN INSPECTED BY A REPUTABLE REPAIR SERVICE WHO STATES SUSPENSION LOOKS GOOD, PARTS HAVE GREASE IN JOINTS, ETC AND HEATER PROBLEM EVERYTHING WAS IN SPECS. LARGE FORD DEALERSHIP 35 MILES AWAY WOULD NOT SCHEDULE AN APPOINTMENT DUE TO CAR BEING AN OLDER MODEL. IF PROBLEMS ARE NOT FOUND, AN
WHILE DRIVING AT VARIOUS TIMES ELECTRICAL PROBLEMS OCCUR, HEADLIGHTS WILL GO OUT ALONG WITH INSTRUMENT PANEL. SOMETIMES THE FAN ON WILL COME ON AND WILL CUT OFF EVEN WHEN IT IS OFF. WHEN TEMP IS COLD HEATER BLOWS COLD AIR. HOT OUTSIDE HEATS WORKS. AC WORKS FINE IN BOTH CLIMATES. DRIVERS SIDE WINDOW WILL NOT COME DOWN IN CERTAIN TEMPERATURES. HEADS HAVE LOW VISIBILITY AND LENS COVER GETS MOISTURE INSIDE. YOU HAVE TO DRIVE AT NIGHT WITH HIGH BEAMS TO TRY AND SEE AT ALL. SUSPENSION IS DEFINITELY A PROBLEM ON STEERING CAR HAS A SWAYING MOTION AT TIMES ESPECIALLY IN WARM WEATHER POPPING, SQUEAKY NOTICES CAN ALSO BE HEARD. VEHICLE HAS 92,000 ACTUAL MILES BUT IS BECOMING A HAZARD TO DRIVE. VEHICLE HAS BEEN INSPECTED BY A REPUTABLE REPAIR SERVICE WHO STATES SUSPENSION LOOKS GOOD, PARTS HAVE GREASE IN JOINTS, ETC AND HEATER PROBLEM EVERYTHING WAS IN SPECS. LARGE FORD DEALERSHIP 35 MILES AWAY WOULD NOT SCHEDULE AN APPOINTMENT DUE TO CAR BEING AN OLDER MODEL. IF PROBLEMS ARE NOT FOUND, AN
WHILE DRIVING AT VARIOUS TIMES ELECTRICAL PROBLEMS OCCUR, HEADLIGHTS WILL GO OUT ALONG WITH INSTRUMENT PANEL. SOMETIMES THE FAN ON WILL COME ON AND WILL CUT OFF EVEN WHEN IT IS OFF. WHEN TEMP IS COLD HEATER BLOWS COLD AIR. HOT OUTSIDE HEATS WORKS. AC WORKS FINE IN BOTH CLIMATES. DRIVERS SIDE WINDOW WILL NOT COME DOWN IN CERTAIN TEMPERATURES. HEADS HAVE LOW VISIBILITY AND LENS COVER GETS MOISTURE INSIDE. YOU HAVE TO DRIVE AT NIGHT WITH HIGH BEAMS TO TRY AND SEE AT ALL. SUSPENSION IS DEFINITELY A PROBLEM ON STEERING CAR HAS A SWAYING MOTION AT TIMES ESPECIALLY IN WARM WEATHER POPPING, SQUEAKY NOTICES CAN ALSO BE HEARD. VEHICLE HAS 92,000 ACTUAL MILES BUT IS BECOMING A HAZARD TO DRIVE. VEHICLE HAS BEEN INSPECTED BY A REPUTABLE REPAIR SERVICE WHO STATES SUSPENSION LOOKS GOOD, PARTS HAVE GREASE IN JOINTS, ETC AND HEATER PROBLEM EVERYTHING WAS IN SPECS. LARGE FORD DEALERSHIP 35 MILES AWAY WOULD NOT SCHEDULE AN APPOINTMENT DUE TO CAR BEING AN OLDER MODEL. IF PROBLEMS ARE NOT FOUND, AN
BROUGHT USED JULY 26,2017 FIRST TIME DRIVING AT NIGHT HEADLIGHTS FLASH OFF AND ON THEN GO OUT COMPLETELY WHILE DRIVING ON A MAIN HIGHWAY.FORD HAS PROBLEM WITH LIGHT MODULE TRIED GETTING VKP-31F32-Z01 RELAYS BUT MY RESEARCH FOUND DISCONTINUED 2009 I'M SCREWED BY FORD & RELAY MANUFACTURE.MAY NOT BE IN YOUR DATA BASE BUT IT'S STILL A SAFETY HAZARD & PREVIOUS OWNER SHOULD HAD THIS RESOLVED.
Mileage: 275,000
SEAT BELTS DON'T HAVE ELASTICITY. STEERING COLUMN STEERING FEELS LOOSE, GEAR SHIFTER FEELS SLOPPY. HAPPENS WHEN THE CAR IS STATIONARY OR IN MOTION.
SEAT BELTS DON'T HAVE ELASTICITY. STEERING COLUMN STEERING FEELS LOOSE, GEAR SHIFTER FEELS SLOPPY. HAPPENS WHEN THE CAR IS STATIONARY OR IN MOTION.
SEAT BELTS DON'T HAVE ELASTICITY. STEERING COLUMN STEERING FEELS LOOSE, GEAR SHIFTER FEELS SLOPPY. HAPPENS WHEN THE CAR IS STATIONARY OR IN MOTION.
WHEN DRIVING FOR ABOUT 30-45 MINUTES, ALL LIGHTS GO OFF FOR 1-2 MINUTES, FUSE GETS VERY HOT UNDER DASH.
Mileage: 190,000
I WAS DRIVING ACROSS THE CAUSEWAY WHEN MY CAR STARTED SHAKING. I TURNED DOWN THE RADIO AND IT SOUNDED LIKE IT BACK FIRING. I PULLED OVER AND CALLED MY MECHANIC TO MEET ME WHERE I BROKED DOWN. H IMMEDIATELY SAW THE PROBLEM BUT HE COULD NOT FIX IT. I HAD TO BRING IT TO ANOTHER SHOP TO GET IT REPAIRED. LUCKILY WHEN THIS HAPPENED I WAS GETTING OFF THE CAUSEWAY BECAUSE THAT BRIDGE IS 24 MILES LONG.
Mileage: 114,908
TL* THE CONTACT OWNS A 2000 FORD CROWN VICTORIA. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS AND INSTRUMENT PANEL LIGHTING FLICKERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
Mileage: 150,000
TL* THE CONTACT OWNS A 2000 FORD CROWN VICTORIA. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS AND INSTRUMENT PANEL LIGHTING FLICKERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
Mileage: 150,000
DEFECTIVE PLASTIC INTAKE MANIFOLD PRONE TO CRACKING AND LEAKING COOLANT. THIS ITEM WAS PREVIOUSLY REPORTED TO NHTSA AND FORD WAS REQUIRED TO PAY FOR REPAIRS ALREADY DONE AND TO EXTEND WARRANTY. I'M TOLD THAT WARRANTY EXPIRED FOR SOMETHING THAT A RECALL SHOULD HAVE TAKEN CARE OF. I'M TOLD THAT COST TO REPAIR IS IN EXCESS OF $1400. CONTACTED DEALER AND FORD ASKING FOR REPLACEMENT OF PART AND I WILL PAY LABOR BUT BOTH DECLINED. *TR
Mileage: 104,000
TL* THE CONTACT OWNS A 2000 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING 10 MPH AND ATTEMPTING A TURN, THE PASSENGER'S SIDE LOWER BALL JOINT FRACTURED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN VERIFIED THE FAILURE AND STATED THAT IT WAS DUE TO THE BOLT JOINT NOT GETTING ENOUGH GREASE SINCE IT WAS NOT EQUIPPED WITH A GREASE FITTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 150,000. *TR
Mileage: 150,000
THE RIGHT REAR (PASSENGER SIDE) OF THE VEHICLE BODY CONTINUES TO RAISE UP HIGHER THAN THE LEFT SIDE. IT IS NOW ABOUT 5 INCHES HIGHER. HAVE NOTICED THIS ON OTHER CROWN VIC CARS IN METRO AREA. SUSPECT A WEAK OR BROKEN SPRING. *TR
Mileage: 115,000
I WAS MAKING A RIGHT HAND TURN AT A SLOW SPEED (>10MPH) WHEN THE INTERMEDIATE STEERING SHAFT SEPARATED FROM THE LOWER STEERING SHAFT, RESULTING IN A LOSS OF STEERING. *JS
Mileage: 46,000
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.