1997 FORD CROWN VICTORIA

340 complaints filed with NHTSA.

340
Complaints
10
Crashes
20
Fires
21
Injuries
0
Deaths

Complaints by Component

ComponentCount
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE37
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS35
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM20
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT19
ENGINE AND ENGINE COOLING18
ENGINE AND ENGINE COOLING:COOLING SYSTEM17
VEHICLE SPEED CONTROL16
ENGINE AND ENGINE COOLING:ENGINE10
SUSPENSION:FRONT9
SUSPENSION7
POWER TRAIN:AUTOMATIC TRANSMISSION6
UNKNOWN OR OTHER6
ELECTRICAL SYSTEM6
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS5
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP5

Recent Complaints

20151120CrashFireSTEERING

DRIVING EAST ON ALLEN STREET IN SPRINGFIELD MASSACHUSETTS STEERING CONTROL LOCKED UP RESULTING IN A CRASH WITH A GAS STATION PUMP POLICE CRASH REPORT ID 15-3725-AC CAR WAS TOTALLED OUT WHEN IT CAUGHT FIRE NO NOISE WAS HEARD SECONDS BEFORE CRASH. I HAVE NOTICED THAT THERE WAS A RECALL ON THE REPLACEMENT PARTS BUT WONDER IF THE OEM PARTS COULD FAIL RESULTING IN CRASH.

Mileage: 42,000

20080828FireENGINE AND ENGINE COOLING

TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. WHILE DRIVING APPROXIMATELY 45 MPH, THE ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. THE ENGINE THEN BEGAN TO OVERHEAT. THE CONTACT PULLED OVER TO FURTHER INSPECT THE VEHICLE AND NOTICED STEAM NEAR THE ENGINE. THE VEHICLE WAS TOWED TO A DEALER AND THEY STATED THAT BECAUSE THE INTAKE MANIFOLD WAS MADE OUT OF PLASTIC, IT FAILED. THE CONTACT WOULD HAVE TO PAY OVER $3,000 TO HAVE THE ENGINE REPLACED. THE VEHICLE HAS NOT BEEN

Mileage: 91,000

20080422FireVEHICLE SPEED CONTROL

TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. THE VEHICLE CAUGHT FIRE WHILE PARKED AND WAS DESTROYED. A POLICE REPORT WAS FILED. THE FIRE IS RELATED TO THE RECALL FOR THE VEHICLE SPEED CONTROL. THE CONTACT RECEIVED THE RECALL NOTICE AFTER THE FIRE OCCURRED. THE VEHICLE HAD AN INTERCEPTING MOTOR AND WAS TOWED. THE VIN WAS NOT LEGIBLE DUE TO THE FIRE. THE ENGINE SIZE AND RECALL NUMBER WERE UNAVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 120,000.

Mileage: 120,000

20080311FireVEHICLE SPEED CONTROL:CRUISE CONTROL

TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. THE CONTACT'S VEHICLE CAUGHT FIRE. A LOCAL MECHANIC REPAIRED THE HEATER CORE AND MANIFOLD, BUT NOW THERE IS AN OIL LEAK. THE CONTACT RECEIVED A RECALL NOTICE STATING THAT THE SPEED CONTROL COULD CAUSE A FIRE. THE DEALER STATED THAT BECAUSE THE REPAIRS WERE MADE BY AN UNAUTHORIZED MECHANIC, THE CONTACT WOULD NOT BE REIMBURSED FOR THE REPAIRS. THE FAILURE MILEAGE WAS 128,705 AND CURRENT MILEAGE WAS 98,000.

Mileage: 98,000

20071031FireVEHICLE SPEED CONTROL

1997 FORD CROWN VICTORIA CAUGHT FIRE. CUSTOMER STATES THAT CAR WAS CHECKED BY THE DEALER FOR THE DEFECTIVE PART FOR THE RECALL REGARDING THE SPEED CONTROL DEACTIVATION SWITCH AND THE MECHANIC TOLD HIM EVERYTHING WAS FINE. FIRE DEPARTMENT STATED THE FIRE STARTED IN THE ENGINE COMPARTMENT. *KB ACCORDING TO THE REPORT, THE FIRE WAS DETERMINED TO BE ELECTRICAL.*JB

20071031FireELECTRICAL SYSTEM

1997 FORD CROWN VICTORIA CAUGHT FIRE. CUSTOMER STATES THAT CAR WAS CHECKED BY THE DEALER FOR THE DEFECTIVE PART FOR THE RECALL REGARDING THE SPEED CONTROL DEACTIVATION SWITCH AND THE MECHANIC TOLD HIM EVERYTHING WAS FINE. FIRE DEPARTMENT STATED THE FIRE STARTED IN THE ENGINE COMPARTMENT. *KB ACCORDING TO THE REPORT, THE FIRE WAS DETERMINED TO BE ELECTRICAL.*JB

20070913FireENGINE AND ENGINE COOLING

TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. WHILE DRIVING 50 MPH, THE CONTACT NOTICED SMOKE COMING FROM THE VENTS. SHE PULLED OVER AND EXITED THE VEHICLE BEFORE IT CAUGHT FIRE. THE VEHICLE DID NOT HAVE INSURANCE AND WAS TAKEN TO THE JUNK YARD. THE CURRENT AND FAILURE MILEAGES WERE 100,000.

Mileage: 100,000

20070706FireSERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER

TL*THE CONTACT'S SON OWNS A 1997 FORD CROWN VICTORIA. THE VEHICLE CAUGHT ON FIRE UNDER THE HOOD WHILE PARKED. THE OWNER OF THE VEHICLE NOTICED SMOKE FILLING UP INSIDE OF THE VEHICLE, THEN LIFTED THE HOOD AND FLAMES BEGAN TO RISE. THE WIRES TO THE MASTER CYLINDER AND BRAKES WERE DAMAGED. THE CONTACT NOTIFIED FORD AND THEY STATED THAT THERE WERE NO RECALLS FOR THE VEHICLE AND THAT IT WAS OUT OF WARRANTY. HOWEVER, THERE WERE RECALLS FOR TRUCKS OF THAT LINE. THE VEHICLE IS CURRENTLY AT THE FOR

20070706FireENGINE AND ENGINE COOLING:ENGINE

TL*THE CONTACT'S SON OWNS A 1997 FORD CROWN VICTORIA. THE VEHICLE CAUGHT ON FIRE UNDER THE HOOD WHILE PARKED. THE OWNER OF THE VEHICLE NOTICED SMOKE FILLING UP INSIDE OF THE VEHICLE, THEN LIFTED THE HOOD AND FLAMES BEGAN TO RISE. THE WIRES TO THE MASTER CYLINDER AND BRAKES WERE DAMAGED. THE CONTACT NOTIFIED FORD AND THEY STATED THAT THERE WERE NO RECALLS FOR THE VEHICLE AND THAT IT WAS OUT OF WARRANTY. HOWEVER, THERE WERE RECALLS FOR TRUCKS OF THAT LINE. THE VEHICLE IS CURRENTLY AT THE FOR

20061229FireVEHICLE SPEED CONTROL:CRUISE CONTROL

AT 1:15 A.M. ON DECEMBER 27, 2006, I DROVE MY 1997 CROWN VICTORIA FOR APROXIMATLY 20 MILES AND PARKED IN MY DRIVEWAY. ABOUT AN HOUR AND THIRTY MINUTES LATER, I WAS AWAKEN BY A POPPING SOUND AND THE DOG BARKING. I LOOKED OUT THE WINDOW TO FIND THE CAR'S ENGINE COMPARTMENT FULLY ENGULFED IN FLAMES. I THEN CALLED 911 AND RAN OUT TO TRY TO EXTINGUISH THE FIRE WITH A GARDEN HOSE. THE HEAT FROM THE FIRE BURNED THROUGH THE HOOD ON THE DRIVERS SIDE IN THE AREA OF THE BRAKING SYSTEMS MASTER CILINDER, THE

Mileage: 136,000

20061229FireEXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

AT 1:15 A.M. ON DECEMBER 27, 2006, I DROVE MY 1997 CROWN VICTORIA FOR APROXIMATLY 20 MILES AND PARKED IN MY DRIVEWAY. ABOUT AN HOUR AND THIRTY MINUTES LATER, I WAS AWAKEN BY A POPPING SOUND AND THE DOG BARKING. I LOOKED OUT THE WINDOW TO FIND THE CAR'S ENGINE COMPARTMENT FULLY ENGULFED IN FLAMES. I THEN CALLED 911 AND RAN OUT TO TRY TO EXTINGUISH THE FIRE WITH A GARDEN HOSE. THE HEAT FROM THE FIRE BURNED THROUGH THE HOOD ON THE DRIVERS SIDE IN THE AREA OF THE BRAKING SYSTEMS MASTER CILINDER, THE

Mileage: 136,000

20060427CrashVEHICLE SPEED CONTROL

DT*: THE CONTACT STATED WHILE PULLING INTO THE DRIVEWAY AT 5 MPH, THE VEHICLE LURCHED FORWARD AND CRASHED INTO A TREE WITHOUT WARNING. ALTHOUGH BOTH OCCUPANTS WERE WEARING THEIR SEAT BELTS, MINOR INJURIES WERE SUSTAINED. THERE VEHICLE WAS TOTALED DUE TO THE EXTENSIVE DAMAGE. THE POLICE WERE ON THE SCENE AND A REPORT WAS TAKEN. UPDATED 5/10/2006 - *NM

Mileage: 85,000

20040917FireELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD

WHILE PARKED A FIRE ERUPTED UNDER THE HOOD. DEALER STATED THE FIRE STARTED AROUND THE CRUISE CONTROL WIRING. NO INJURIES REPORTED. *AK THE ITEMS UNDER THE HOOD WERE REPLACED AND THERE HAVE BEEN NO FURTHER PROBLEMS. *NM

Mileage: 98,000

20030825FireSUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT

WHILE TRAVELING 55 MPH, THE FRAME CONTROL ARM BRACKET PULLED AWAY FROM THE VEHICLE AND CAUSED A COLLISION. *AK (PULLED A "BIG CHUNK" OUT OF THE FRAME) THE CONSUMER REQUESTED THAT FORD COVER THE EXPENSES FOR THE REPAIR. RECALL# 98V322000. *SCC *JB

Mileage: 74,500

20021106CrashSERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

WHILE DRIVING, DRIVER APPLIED THE BRAKES. THEY DID NOT HOLD, WHICH RESULTED IN THE VEHICLE HAVING AN EXTENDED STOPPING DISTANCE. THIS ALMOST CAUSED AN ACCIDENT. UPON INSPECTION OF VEHICLE, THE DRIVER NOTICED THAT THE BRAKE FLUID HAD LEAKED OUT BECAUSE OF A HOLE IN THE BRAKE LINE. MR A RECALL WAS ISSUED, BUT HAS NOT BEEN EXTENDED TO THE GENERAL PUBLIC. *JG REFERENCED IN RQ03-004

Mileage: 90,000

20020917FireFUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM

WHILE DRIVING VEHICLE CAUGHT ON FIRE FROM PLASTIC MANIFOLD, AND ENGINE SHUT DOWN.. DEALER HAS BEEN NOTIFIED. ANY ADDITIONAL INFORMATION FEEL FREE TO ADD. *AK

20020917FireENGINE AND ENGINE COOLING:ENGINE:GASOLINE

WHILE DRIVING VEHICLE CAUGHT ON FIRE FROM PLASTIC MANIFOLD, AND ENGINE SHUT DOWN.. DEALER HAS BEEN NOTIFIED. ANY ADDITIONAL INFORMATION FEEL FREE TO ADD. *AK

20020128CrashAIR BAGS:SIDE/WINDOW

CONSUMERS VEHICLE FRONT END HIT THE PASSENGERS SIDE OF ANOTHER VEHICLE AT 30 MPH, AND NEITHER DRIVERS SIDE OR PASSENGER SIDE AIRBAG DEPLOYED. ALSO HAD PREVIOUSLY BEEN REAR-ENDED BY A VEHICLE TRAVELING AT 65-70MPH AND PUSHED INTO A TRUCK, AND AIRBAG DID NOT DEPLOY THEN,DEALER HAS VEHICLE. *AK *JG

20001025CrashSUSPENSION:FRONT

THIS VEHICLE SWERVES SIDE TO SIDE WHEN I GO OVER A POT HOLE OR BUMP, CAUSING VEHICLE'S STEERING WHEEL TO MOVE AS WELL. OUTCOME IS LOSS OF STEERING AND VEHICLE CONTROL.*AK( DOT NUMBER: )

20000406CrashAIR BAGS:FRONTAL

WHILE DRIVING VEHICLE HIT ANOTHER VEHICLE AT ABOUT 35MPH, IT WAS A FRONTAL IMPACT, AND AIRBAGS DID NOT DEPLOY. *AK