Total Complaints
314 filings
FORD CONTOUR · model year
314 NHTSA complaints, 14 crash reports for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 1997FORDCONTOUR carries 314 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 14 crashes, 11 fires, 13 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 1997 CONTOUR is power train:automatic transmission with 16 filings, followed by service brakes, hydraulic:antilock/traction control/electronic limited slip (12) and engine and engine cooling:engine:gasoline (12). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 177 investigation files overlapping the 1997 CONTOUR, and 8 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
314 filings
Crashes Reported
14 reports
Source
NHTSA ODI
Federal complaints database
Above median complaint volume — review patterns below.
| Component | Count |
|---|---|
| POWER TRAIN:AUTOMATIC TRANSMISSION | 16 |
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP | 12 |
| ENGINE AND ENGINE COOLING:ENGINE:GASOLINE | 12 |
| ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD | 9 |
| VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT | 9 |
| EXTERIOR LIGHTING:HEADLIGHTS:SWITCH | 9 |
| TIRES | 8 |
| ELECTRICAL SYSTEM | 8 |
| UNKNOWN OR OTHER | 7 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR | 7 |
| ENGINE AND ENGINE COOLING:ENGINE | 7 |
| EQUIPMENT:APPLIANCE:AIR CONDITIONER | 7 |
| ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH | 7 |
| ENGINE AND ENGINE COOLING:COOLING SYSTEM | 7 |
| AIR BAGS:FRONTAL | 6 |
TL* THE CONTACT OWNS A 1997 FORD CONTOUR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT PERSONALLY PERFORMED A DIAGNOSTIC. THE CONTACT REPLACED THE TIMING BELT, SERPENTINE BELT, WATER PUMP, FUEL INJECTOR, AND PULLEYS. THE FAILURE CONTINUED AFTER THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 134,000. UPDATED 2/21/13 *CN STATUS UPDATE 03/19/13
Mileage: 134,000
THE WIRING HARNESS HAS DETERIORATED TO WHERE THE ENGINE RUNS LEAN AND DIES. THE CHECK ENGINE LIGHT CAME ON WHILE DRIVING. ONCE HOME I CHECKED EVERYTHING I COULD UNTIL THE ENGINE COMPARTMENT COOLED THEN NOTICED THE WIRING ON THE NUMBER 1 CYLINDER. THE MORE I LOOKED I COULD SEE ALL THE INJECTOR PLUGS WERE DETERIORATED BADLY WITH NUMBER 4 BEING WORSE. JUST TOUCHING THE HARNESS CAUSES THE INSULATION TO FLAKE OFF AND BARE WIRES TO BE EXPOSED. I PURCHASED A CODE READER TO ALLOW PROPER INDICATIONS OF WHAT CODES WERE INDICATED WHEN THE CHECK ENGINE LIGHT ILLUMINATED. NOW FORD WANTS ME TO TAKE THE VEHICLE TO A DEALER SO THEY CAN CHARGE ME AND TELL ME WHAT I ALREADY KNOW AND CAN PLAINLY SEE! *TR
Mileage: 134,000
THE WIRING HARNESS HAS DETERIORATED TO WHERE THE ENGINE RUNS LEAN AND DIES. THE CHECK ENGINE LIGHT CAME ON WHILE DRIVING. ONCE HOME I CHECKED EVERYTHING I COULD UNTIL THE ENGINE COMPARTMENT COOLED THEN NOTICED THE WIRING ON THE NUMBER 1 CYLINDER. THE MORE I LOOKED I COULD SEE ALL THE INJECTOR PLUGS WERE DETERIORATED BADLY WITH NUMBER 4 BEING WORSE. JUST TOUCHING THE HARNESS CAUSES THE INSULATION TO FLAKE OFF AND BARE WIRES TO BE EXPOSED. I PURCHASED A CODE READER TO ALLOW PROPER INDICATIONS OF WHAT CODES WERE INDICATED WHEN THE CHECK ENGINE LIGHT ILLUMINATED. NOW FORD WANTS ME TO TAKE THE VEHICLE TO A DEALER SO THEY CAN CHARGE ME AND TELL ME WHAT I ALREADY KNOW AND CAN PLAINLY SEE! *TR
Mileage: 134,000
TL* THE CONTACT OWNS A 1997 FORD CONTOUR. THE CONTACT STATED THE VEHICLE REPEATEDLY DECELERATES AND ACCELERATES WITHOUT WARRANT. WHEN THE AIR CONDITIONER WAS BEING OPERATED, THE VEHICLE WOULD BEGIN TO SHAKE VIOLENTLY. IT WOULD ALSO TAKE AN UNUSUALLY LONG TIME FOR THE AIR CONDITIONER TO ENGAGE AND WOULD BLOW ONLY HOT AIR. NEITHER THE DEALER NOR THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 91,000 AND THE CURRENT MILEAGE WAS 92,000.
Mileage: 91,000
COULD NOT GET AN INSPECTION STICKER - NO MECHANIC COULD FIND OUT WHY THE CHECK ENGINE WILL NOT GO OFF -VERY COSTLY. IT STALLS WHEN RAINING, THE PASSENGER DOOR HANDLE DOES NOT WORK, IT HAS TO WARM UP FOR 5 MINUTES BEFORE IT WILL MOVE, THE TAIL LIGHTS CAME LOOSE, CAUSING MELTING OF HOUSING, EVERY VALVE IMAGINABLE HAS BEEN REPLACED, BELT SQUEALS WHEN AIR OR DEFROST TURNED ON. *TR
Mileage: 87,000
COULD NOT GET AN INSPECTION STICKER - NO MECHANIC COULD FIND OUT WHY THE CHECK ENGINE WILL NOT GO OFF -VERY COSTLY. IT STALLS WHEN RAINING, THE PASSENGER DOOR HANDLE DOES NOT WORK, IT HAS TO WARM UP FOR 5 MINUTES BEFORE IT WILL MOVE, THE TAIL LIGHTS CAME LOOSE, CAUSING MELTING OF HOUSING, EVERY VALVE IMAGINABLE HAS BEEN REPLACED, BELT SQUEALS WHEN AIR OR DEFROST TURNED ON. *TR
Mileage: 87,000
COULD NOT GET AN INSPECTION STICKER - NO MECHANIC COULD FIND OUT WHY THE CHECK ENGINE WILL NOT GO OFF -VERY COSTLY. IT STALLS WHEN RAINING, THE PASSENGER DOOR HANDLE DOES NOT WORK, IT HAS TO WARM UP FOR 5 MINUTES BEFORE IT WILL MOVE, THE TAIL LIGHTS CAME LOOSE, CAUSING MELTING OF HOUSING, EVERY VALVE IMAGINABLE HAS BEEN REPLACED, BELT SQUEALS WHEN AIR OR DEFROST TURNED ON. *TR
Mileage: 87,000
COULD NOT GET AN INSPECTION STICKER - NO MECHANIC COULD FIND OUT WHY THE CHECK ENGINE WILL NOT GO OFF -VERY COSTLY. IT STALLS WHEN RAINING, THE PASSENGER DOOR HANDLE DOES NOT WORK, IT HAS TO WARM UP FOR 5 MINUTES BEFORE IT WILL MOVE, THE TAIL LIGHTS CAME LOOSE, CAUSING MELTING OF HOUSING, EVERY VALVE IMAGINABLE HAS BEEN REPLACED, BELT SQUEALS WHEN AIR OR DEFROST TURNED ON. *TR
Mileage: 87,000
COULD NOT GET AN INSPECTION STICKER - NO MECHANIC COULD FIND OUT WHY THE CHECK ENGINE WILL NOT GO OFF -VERY COSTLY. IT STALLS WHEN RAINING, THE PASSENGER DOOR HANDLE DOES NOT WORK, IT HAS TO WARM UP FOR 5 MINUTES BEFORE IT WILL MOVE, THE TAIL LIGHTS CAME LOOSE, CAUSING MELTING OF HOUSING, EVERY VALVE IMAGINABLE HAS BEEN REPLACED, BELT SQUEALS WHEN AIR OR DEFROST TURNED ON. *TR
Mileage: 87,000
TL*THE CONTACT OWNS A 1997 FORD CONTOUR. THE CONTACT STATED THAT THERE WAS A BAD GROUND IN THE MAIN LINE HARNESS, WHICH CAUSED THE ELECTRICAL SYSTEM IN THE VEHICLE TO FAIL. THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CURRENT MILEAGE WAS 116,000 AND FAILURE MILEAGE WAS 115,000.
Mileage: 115,000
TL*THE CONTACT OWNS A 1997 FORD CONTOUR. WHILE ATTEMPTING TO SHIFT GEARS, THE GEAR INDICATOR DISPLAYED AN INACCURATE READING. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 98V233000 (POWERTRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT). THE VEHICLE HAS NOT BEEN REPAIRED. THE POWERTRAIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 60,000 AND CURRENT MILEAGE WAS 78,000. UPDATED 01/29/08 *BF UPDATED 01/29/08 *TR
Mileage: 60,000
BOUGHT A 1997 FORD CONTOUR AND 4 DAYS LATER THE HEAD GASKET BLEW. AFTER BEING IN SHOP OVER A MONTH AND MANY OTHER PROBLEMS REPAIRED I FINALLY GOT CAR BACK AND THE VERY NEXT DAY THE HEAD GASKET BLEW AGAIN WITHIN 2 MILES FROM MY HOUSE. *TR
Mileage: 105,000
TL*THE CONTACT OWNS A 1997 FORD CONTOUR. WHILE THE CONTACT APPLIED THE BRAKES AT 30 MPH, THE VEHICLE FAILED TO STOP. THE VEHICLE DROVE UPHILL AND INTO A PARKING LOT AND STOPPED BY EMERGENCY BRAKE. THE VEHICLE WAS TOWED TO THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 141,000. UPDATED 02-01-08 *BF THE CONSUMER STATED THE HYDRAULIC VACUUM LINE WAS LEAKING. UPDATED 02/01/08 *TR
Mileage: 141,000
TL*THE CONTACT OWNS A 1997 FORD CONTOUR. THE CONTACT STATED THAT THE DEFROSTER STOPPED WORKING. THE VEHICLE WAS SERVICED FOR NHTSA RECALL # 01I009000 (VISIBILITY:DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:CONTROLS/WIRING) IN 2001. THE INSTRUMENT PANEL AND TAIL LIGHTS ALSO DO NOT WORK. THE VEHICLE WAS SERVICED FOR NHTSA RECALL # 99V103000 (EXTERIOR LIGHTING:HEADLIGHTS:SWITCH) IN 1999. THE CURRENT MILEAGE IS 92,794 AND FAILURE MILEAGE WAS 90,000. UPDATED 02-01-08 *BF UPDATED 02/01/08 *TR
Mileage: 90,000
TL*THE CONTACT OWNS A 1997 FORD CONTOUR. THE CONTACT STATED THAT THE DEFROSTER STOPPED WORKING. THE VEHICLE WAS SERVICED FOR NHTSA RECALL # 01I009000 (VISIBILITY:DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:CONTROLS/WIRING) IN 2001. THE INSTRUMENT PANEL AND TAIL LIGHTS ALSO DO NOT WORK. THE VEHICLE WAS SERVICED FOR NHTSA RECALL # 99V103000 (EXTERIOR LIGHTING:HEADLIGHTS:SWITCH) IN 1999. THE CURRENT MILEAGE IS 92,794 AND FAILURE MILEAGE WAS 90,000. UPDATED 02-01-08 *BF UPDATED 02/01/08 *TR
Mileage: 90,000
TL*THE CONTACT OWNS A 1997 FORD CONTOUR. THE CONTACT STATED THAT THE DEFROSTER STOPPED WORKING. THE VEHICLE WAS SERVICED FOR NHTSA RECALL # 01I009000 (VISIBILITY:DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:CONTROLS/WIRING) IN 2001. THE INSTRUMENT PANEL AND TAIL LIGHTS ALSO DO NOT WORK. THE VEHICLE WAS SERVICED FOR NHTSA RECALL # 99V103000 (EXTERIOR LIGHTING:HEADLIGHTS:SWITCH) IN 1999. THE CURRENT MILEAGE IS 92,794 AND FAILURE MILEAGE WAS 90,000. UPDATED 02-01-08 *BF UPDATED 02/01/08 *TR
Mileage: 90,000
TL* THE CONTACT OWNS A 1997 FORD CONTOUR. WHILE DRIVING 25 MPH ON 3/19/07 THE DRIVER FELT SOMETHING HEAVY FALL ON HIS FOOT AND HE BEGAN TO LOSE CONTROL OF THE STEERING WHEEL. THE STEERING COLUMN FELL ON THE BRAKE PEDAL AND HE COULDN'T STOP THE VEHICLE. THE CONTACT'S VEHICLE CRASHED INTO A PARKED TRUCK. THE PASSENGER SIDE AIR DEPLOYED; HOWEVER, THE DRIVER SIDE DIDN'T DEPLOY. TWO PASSENGERS IN THE VEHICLE SUFFERED MINOR INJURIES TO THEIR KNEES AND CHESTS. THE POLICE OFFICER STATED THAT HE NEVER HEARD OF A STEERING COLUMN BREAKING WHILE DRIVING. THE CONTACT STATED IN THE STATE OF WISCONSIN INSURANCE WAS NOT REQUIRED AS SHE WAS UNINSURED. THE SERVICE MECHANIC ON 01/13/07 STATED THAT THE BRAKE FAILURE WAS DUE TO THE BRAKE HOSE BEING LOOSE. THE FAILURE MILEAGE WAS WITH 158,000. THE CONTACT DOESNT HAVE THE CURRENT MILEAGE. *AK
Mileage: 158,000
I HAVE 1997 FORD CONTOUR SE. I HAVE HAD SEVERAL PROBLEMS WITH IT, CHECK ENGINE LIGHT COMES ON CONSTANTLY, RADIATOR LIGHT COMES ON CONSTANTLY, RUNS POORLY. I HAD ALL CHECKED WHEN THEY HAPPEN ON MULTILPLE OCCASIONS. AFTER DOING SOME RESEARCH ON THE INTERNET, I FOUND THAT THERE MAY BE A PROBLEM WITH THE WIRING HARNESS IN THE ENGINE COMPARTMENT. I WAS TOLD BY A FREIND THAT HE HAD HEARD OF A PROBLEM LIKE THIS AND FORD WAS FIXING THEM, AND I SHOULD CALL THE DEALER. I CALLED THE DEALER AND THEY CONFIRMED THERE WAS A RECALL BUT BASED ON MY VIN I WAS NOT INCLUDED DUE TO THE AGE OF MY CAR. THIS WAS DONE AT BRANDON FORD AROUND THE JULY/AUGUST TIME FRAME. THINKING THAT I HAD TO DO THE REPAIR MYSELF, DUE TO THE COST AT THE DEALERSHIP (OVER $3000.00), I STARTED LOOKING FOR PARTS MYSELF ON THE INTERNET. THERE I FOUND THE RECALL/EXT. WARRANTY INFO. 99M03 AND IN THIS IT STATES 10 YEARS OR 100,000 MILE. I AGAIN GOT HOPE THAT MAYBE THEY HAD MISSREAD THE RECALL AT THE DEALER SHIP. I THEN RETURNED WITH VIN
Mileage: 85,000
I HAVE 1997 FORD CONTOUR SE. I HAVE HAD SEVERAL PROBLEMS WITH IT, CHECK ENGINE LIGHT COMES ON CONSTANTLY, RADIATOR LIGHT COMES ON CONSTANTLY, RUNS POORLY. I HAD ALL CHECKED WHEN THEY HAPPEN ON MULTILPLE OCCASIONS. AFTER DOING SOME RESEARCH ON THE INTERNET, I FOUND THAT THERE MAY BE A PROBLEM WITH THE WIRING HARNESS IN THE ENGINE COMPARTMENT. I WAS TOLD BY A FREIND THAT HE HAD HEARD OF A PROBLEM LIKE THIS AND FORD WAS FIXING THEM, AND I SHOULD CALL THE DEALER. I CALLED THE DEALER AND THEY CONFIRMED THERE WAS A RECALL BUT BASED ON MY VIN I WAS NOT INCLUDED DUE TO THE AGE OF MY CAR. THIS WAS DONE AT BRANDON FORD AROUND THE JULY/AUGUST TIME FRAME. THINKING THAT I HAD TO DO THE REPAIR MYSELF, DUE TO THE COST AT THE DEALERSHIP (OVER $3000.00), I STARTED LOOKING FOR PARTS MYSELF ON THE INTERNET. THERE I FOUND THE RECALL/EXT. WARRANTY INFO. 99M03 AND IN THIS IT STATES 10 YEARS OR 100,000 MILE. I AGAIN GOT HOPE THAT MAYBE THEY HAD MISSREAD THE RECALL AT THE DEALER SHIP. I THEN RETURNED WITH VIN
Mileage: 85,000
I RESPONDED TO A SERVICE ADVISORY ABOUT A FAULTY BLOWER FAN SWITCH. THE SWITCH WAS REPLACED BUT IT WAS APPARENTLY REPLACED WITH ANOTHER FAULTY SWITCH WHICH FAILED. I HAD THE FAN REPLACED AT A LOCAL SERVICE STATION TO THE TUNE OF $192.64. FORD WOULD NOT REPLACE THE FAULTY FAN SWITCH. *NM
Mileage: 115,000
Unintended Transmission Downshift and Rear Wheel Lock-up
Timing Belt Failure
Underbody shields detachment
B-Pillar Trim Detachment
Unintended Transmission Downshift and Rear Wheel Lock-up
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.