1997 FORD CONTOUR
314 complaints filed with NHTSA.
Complaints by Component
| Component | Count |
|---|---|
| POWER TRAIN:AUTOMATIC TRANSMISSION | 16 |
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP | 12 |
| ENGINE AND ENGINE COOLING:ENGINE:GASOLINE | 12 |
| ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD | 9 |
| VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT | 9 |
| EXTERIOR LIGHTING:HEADLIGHTS:SWITCH | 9 |
| TIRES | 8 |
| ELECTRICAL SYSTEM | 8 |
| UNKNOWN OR OTHER | 7 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR | 7 |
| ENGINE AND ENGINE COOLING:ENGINE | 7 |
| EQUIPMENT:APPLIANCE:AIR CONDITIONER | 7 |
| ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH | 7 |
| ENGINE AND ENGINE COOLING:COOLING SYSTEM | 7 |
| AIR BAGS:FRONTAL | 6 |
Recent Complaints
TL* THE CONTACT OWNS A 1997 FORD CONTOUR. WHILE DRIVING 25 MPH ON 3/19/07 THE DRIVER FELT SOMETHING HEAVY FALL ON HIS FOOT AND HE BEGAN TO LOSE CONTROL OF THE STEERING WHEEL. THE STEERING COLUMN FELL ON THE BRAKE PEDAL AND HE COULDN'T STOP THE VEHICLE. THE CONTACT'S VEHICLE CRASHED INTO A PARKED TRUCK. THE PASSENGER SIDE AIR DEPLOYED; HOWEVER, THE DRIVER SIDE DIDN'T DEPLOY. TWO PASSENGERS IN THE VEHICLE SUFFERED MINOR INJURIES TO THEIR KNEES AND CHESTS. THE POLICE OFFICER STATED THAT H
Mileage: 158,000
DT: 01S22 FORD RECALL. CONSUMER HAD RECALL WORK DONE . DEALER SHOULD HAVE REPLACED THE HEATER BLOWER SWITCH AND A WIRE JUMPER HARNESS. DEALER COMPLETED WORK ON MARCH 15, 2002. DEALER IWAS MIKE SHAD FORD IN JACKSONVILLE, FLORIDA. LAST TUESDAY JULY 12, 2005 THE WIRE JUMPER HARNESS CAUGHT ON FIRE WHILE CONSUMER WAS DRIVING VEHICLE ON SIDE STREET, GLENWOOD AVE., AT NIGHT. FLAMES SHOT UP FROM WHERE WINDSHIELD WIPERS WERE LOCATED. FLAME LASTED A COUPLE SECONDS THEN WERE GONE. CONSUMER PULLED OVER, CO
Mileage: 138,000
THE VEHICLE CAUGHT ON FIRE AFTER BEING PARKED FOR 2 MINUTES. THE LOCAL FIRE DEPARTMENT ARRIVED TO EXTINGUISH THE FIRE. THE FIRE MARSHALL INFORMED THE CONSUMER THAT THE CAUSE MIGHT HAVE BEEN AN ELECTRICAL SHORT. THE DEALER WAS NOT NOTIFIED AT THIS TIME. *AK *SC *JB
Mileage: 92,708
22 YR. OLD SON MATT CRASHED HIS 1997 FORD CONTOUR INTO UTILITY POLE-FEELS BEARINGS CAUSED HIM TO LOSE CONTROL OF STEERING. INNER WINDSHIELD DRIVER'S SIDE POST AT CORNER CAME APART, PLASTIC ON INTERIOR-WHICH STOPPED AT TOP OF POST AND WASN'T CONNECTED TO ANYTHING ON INSIDE OF ROOF-POPPED OUT AND LACERATED HIS LEFT EYEBALL. THE EYEBALL INTERIOR WAS PROTRUDING AND SURGERY WAS NECESSARY TO STITCH THE EYEBALL BACK TOGETHER. HE WILL EVENTUALLY NEED A CORNEA TRANSPLANT TO GET DECENT VISION FROM THAT
WHILE PARKED IN THE DRIVEWAY VEHICLE CAUGHT ON FIRE. *AK
Mileage: 109,000
ELECTRICAL FIRE INSIDE CAR ABOUT 2 YEARS AGO. ELECTRICAL SYSTEM DOWN A/C DOES NOT WORK, BACK WINDOW SWITCHES DO NOT WORK, KILLED BATTERY AND ALTERNATOR.
ELECTRICAL FIRE INSIDE CAR ABOUT 2 YEARS AGO. ELECTRICAL SYSTEM DOWN A/C DOES NOT WORK, BACK WINDOW SWITCHES DO NOT WORK, KILLED BATTERY AND ALTERNATOR.
STARTING EVERY SPRING, LASTING THROUGH THE SUMMER, THERE IS A FUEL SMELL IN THE CABIN. EVERY FORD DEALER CLAIMS NOT TO SMELL IT, AND THEY HAVE NEVER HEARD OF THE PROBLEM. IT USUALLY OCCURS IN OVER DRIVE. *JB
Mileage: 25,000
WHILE DRIVING AT APPROXIMATELY 35-40 MPH HIT AN ENBANKMENT AND WENT UP RAILROAD TRACK , TEARING BUMPER., AND MADE A HOLE IN OIL PAN. ALSO ,ABOUT $3,000 WORTH OF DAMAGE TO FRONT END. UPON IMPACT, DUAL AIRBAGS DID NOT DEPLOY.*AK
WIRES ARE FUSED TOGETHER AND SHORTED OUT. NO FUSE OR CIRCUIT BREAKER OPENNED. FIRE WENT OUT WHEN THE KEY WAS TURNED OFF. *AK
WHEN I TRIED TO MAKE A SUDDEN STOP THE REAR WHEELS LOCKED, THE CAR SPUN ABOUT 90 DEGREES AND HIT A BRIDGE.AIR BAGS BOTH DEPLOYED, I WAS INJURED AND TAKEN TO A HOSPITAL. THERE WAS A RECALL OF THIS VEHICLE FOR THIS PROBLEM IN APRIL 2000 BUT I WAS NOT SENT A RECALL NOTICE. I RECEIVED A RECALL NOTICE ON 6-23-2000 AFTER COMPLAINING TO FORD; FORD DID NOT FULFILL THEIR OBLIGATION TO NOTIFY ME OF THIS SAFETY RECALL. MY COMPAINT IS TWO-FOLD: FIRST, FORD HAS PRODUCED A DEFECTIVE PRODUCT AND IS RESP
MY CAR DIED, AFTER PULLING OVER I NOTICED SMOKE COMING FROM THE BACK LEFT SEAT. CALLED FIRE DEPT. THEY SAID REAR WIRE HARNESS CAUGHT ON FIRE. TOWED TO MATT FORD, BUCKNER, MO. OF WHICH THEY SAID THERE WAS NO RECALL, I CALLED FORD 1-800-392-3673 AND WAS TOLD RECALL 99M30 MIGHT COVER IT, BUT IT IS UP TO THE SERVIE MANAGER AT FORD. MATT FORD WILL NOT LOOK AT IT UNTIL MY INSURANCE ADJUSTER LOOKS AT IT. PLEASE HELP!!! COULD I GET A COPY OF THAT RECALL? AND HOW?*AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
RECAL 00V075000/REAR BRAKE VALVE: DEALER REFUSED TO HONOR RECALL BECAUSE CONSUMER WAS INVOLVED IN AN ACCIDENT DUE TO BRAKE FAILURE. CONSUMER REGISTERED A COMPLAINT WITH MANUFACTURER. DEALER TOLD CONSUMER THAT REPAIRS WOULD NOT BE DONE UNTIL THEY GET THE APPROVAL FROM MANUFACTURER. *AK
VEHICLE WAS PARKED FOR ABOUT 5 MINUTES AND FIRE STARTED INSIDE VEHICLE TOWARDS THE REAR, AND WENT THROUGH THE FRONT. INSPECTOR CANNOT DETERMINE THE CAUSE OF THE FIRE. PLEASE PROVIDE FURTHER INFORMATION. *AK
DRIVER WAS IN AN FRONT END ACCIDENT THAT WAS CAUSED BY APPLICATION OF THE BRAKES WHICH FAILED. CONSUMER LOST CONTROL AND HIT A GAURDRAIL HEAD-ON. UPON IMPACT, PASSENGER'S SIDE AIR BAG DEPLOYED, BUT DRIVER'S SIDE AIR BAG FAILED TO DEPLOY. *AK
DRIVER WAS IN AN FRONT END ACCIDENT THAT WAS CAUSED BY APPLICATION OF THE BRAKES WHICH FAILED. CONSUMER LOST CONTROL AND HIT A GAURDRAIL HEAD-ON. UPON IMPACT, PASSENGER'S SIDE AIR BAG DEPLOYED, BUT DRIVER'S SIDE AIR BAG FAILED TO DEPLOY. *AK
WAS DRIVING 70MPH & STARTED TO APPLY BRAKES TO SLOW DOWN, VEHICLE WENT INTO A 180 DEGREE SPIN. ANOTHER VEHICLE HIT THE RIGHT SIDE. VEHICLE WINDED UP FACING OPPOSITE DIRECTION TOWARDS TRAFFIC. WILL BE TAKING TO DEALER. *AK
WHILE DRIVING AT 35 MPH SMELLED SMOKE, AND HEATER SWITCH CAUGHT ON FIRE AND BURNED. *AK
WHILE SLOWING TO TURN, VEHICLE WAS STRUCK FROM BEHIND, OTHER VEHICLE WAS MOVING FROM 35-40 MPH. AT IMPACT, DRIVER SEATBELT CAME UNLATCHED, CAUSING DRIVER TO SLIDE FORWARD, HITTING KNEE ON DASHBOARD HARD ENOUGH TO DISLODGE RADIO. AFTER MAIN REPAIRS, VEHICLE WAS TAKEN TO MARTIN FORD SALES, UNION GROVE, WI. THEIR INSPECTION FOUND A SMALL PIECE OF PLASTIC OR CELLOPHANE, NO MORE THAN AN 1/8" THICK AND 1/2" LONG. AFTER BEING UNABLE TO DUPLICATE THE PROBLEM WITH PANIC STOPS, THEY SAID THE DEBRIS 'M