2013 FORD C-MAX HYBRID
177 complaints filed with NHTSA.
Complaints by Component
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM | 44 |
| ENGINE | 17 |
| POWER TRAIN | 14 |
| STEERING | 14 |
| STRUCTURE:BODY | 9 |
| LATCHES/LOCKS/LINKAGES | 9 |
| UNKNOWN OR OTHER | 8 |
| SERVICE BRAKES | 7 |
| AIR BAGS | 6 |
| FUEL/PROPULSION SYSTEM | 5 |
| EXTERIOR LIGHTING | 4 |
| VEHICLE SPEED CONTROL | 4 |
| ELECTRONIC STABILITY CONTROL (ESC) | 4 |
| SEAT BELTS | 4 |
| STRUCTURE | 3 |
Recalls (3)
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Focus Electric vehicles and 2013 C-Max vehicles equipped with the Intelligent Access Push Button Start System. In the affected vehicles, there is no audible chime when the vehicle is operational and the driver's door is opened. Th
STRUCTURE
Ford Motor Company is recalling certain model year 2013 C-Max hybrid vehicles, without panoramic roofs, that were manufactured January 19, 2012, through June 25, 2013. During vehicle testing, the vehicle exceeded a head injury criteria requirement set by the standard. Thus, these vehicles fail to
LATCHES/LOCKS/LINKAGES
Ford is recalling certain model year 2013 Focus and C-Max vehicles built from November 16, 2012, through November 21, 2012; and model year 2013 Escape vehicles manufactured from November 14, 2012, through November 21, 2012. The left rear door child lock was built incorrectly. As a result, the chil
Recent Complaints
TL* THE CONTACT OWNS A 2013 FORD C-MAX HYBRID. WHILE DRIVING 75 MPH, THE CONTACT CRASHED INTO THE REAR OF A TOYOTA TUNDRA. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A BODY SHOP WHERE IT WAS DEEMED A TOTAL LOSS BY THE INSURANCE COMPANY. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 146,000.
Mileage: 146,000
I WAS IN AN ACCIDENT, DRIVING APPROXIMATELY 25 MPH WHEN I HIT THE BRAKES WITH APPROXIMATELY 20 FEET OF DISTANCE, THE ANTI LOCK BRAKES FAILED TO ENGAGE CAUSING THE CAR TO SLIDE, AND REAR END THE CAR IN FRONT OF ME, UPON IMPACT THE AIRBAGS DID NOT DEPLOY.
Mileage: 31,500
I WAS IN AN ACCIDENT, DRIVING APPROXIMATELY 25 MPH WHEN I HIT THE BRAKES WITH APPROXIMATELY 20 FEET OF DISTANCE, THE ANTI LOCK BRAKES FAILED TO ENGAGE CAUSING THE CAR TO SLIDE, AND REAR END THE CAR IN FRONT OF ME, UPON IMPACT THE AIRBAGS DID NOT DEPLOY.
Mileage: 31,500
I WAS IN AN ACCIDENT, DRIVING APPROXIMATELY 25 MPH WHEN I HIT THE BRAKES WITH APPROXIMATELY 20 FEET OF DISTANCE, THE ANTI LOCK BRAKES FAILED TO ENGAGE CAUSING THE CAR TO SLIDE, AND REAR END THE CAR IN FRONT OF ME, UPON IMPACT THE AIRBAGS DID NOT DEPLOY.
Mileage: 31,500
ABS FAILED CAUSING CAR TO SLIDE ON SLICK SURFACE, AND AIRBAGS DID NOT DEPLOY IN FRONT END COLLISION.
Mileage: 31,500
ABS FAILED CAUSING CAR TO SLIDE ON SLICK SURFACE, AND AIRBAGS DID NOT DEPLOY IN FRONT END COLLISION.
Mileage: 31,500
ABS FAILED CAUSING CAR TO SLIDE ON SLICK SURFACE, AND AIRBAGS DID NOT DEPLOY IN FRONT END COLLISION.
Mileage: 31,500
DRIVERS SIDE DOOR HANDLE PLASTIC CHROME ON THE INSIDE HAS COME UP AND CUTS YOUR HAND. IT SEEMS TO BE A DEFECTIVE HANDLE BUT SINCE MY WARRANTY IS UP THEY WANT TO CHARGE ME $350 FOR THE HANDLE PLUS WHATEVER TIME IT TAKES TO REPLACE IT. I HAVE PUT A PIECE OF TAPE ON IT FOR NOW BUT IT LOOKS TERRIBLE.
FROM PARK, SUDDEN FORWARD ACCELERATION AND HIT WALL, I HIT THE STEERING COLUMN, NO BRAKING, CAR REVERSED FROM IMPACT, STILL COULD NOT CHANGE GEARS, PULLED EMERGENCY BRAKE AND CAR STOPPED, ENGINE STILL REVVING UP, PUSHED BUTTON AND IT STOPPED. *TR
Mileage: 30,000
FROM PARK, SUDDEN FORWARD ACCELERATION AND HIT WALL, I HIT THE STEERING COLUMN, NO BRAKING, CAR REVERSED FROM IMPACT, STILL COULD NOT CHANGE GEARS, PULLED EMERGENCY BRAKE AND CAR STOPPED, ENGINE STILL REVVING UP, PUSHED BUTTON AND IT STOPPED. *TR
Mileage: 30,000
FROM PARK, SUDDEN FORWARD ACCELERATION AND HIT WALL, I HIT THE STEERING COLUMN, NO BRAKING, CAR REVERSED FROM IMPACT, STILL COULD NOT CHANGE GEARS, PULLED EMERGENCY BRAKE AND CAR STOPPED, ENGINE STILL REVVING UP, PUSHED BUTTON AND IT STOPPED. *TR
Mileage: 30,000
TL* THE CONTACT OWNS A 2013 FORD C-MAX HYBRID. THE CONTACT STATED THAT WHILE ATTEMPTING TO OBTAIN AN OBJECT THAT WAS UNDER THE FRONT PASSENGER'S SIDE SEAT, THE SEAT TRACK DEEPLY CUT THE PASSENGER ON THE HAND. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE PASSENGER'S SIDE SEAT WAS REMOVED AND THE SEAT TRACK WAS FILED DOWN SMOOTHLY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. UPDATED 09/16/14*LJ UPDATED 1/20/2015 *JS
Mileage: 10,000
THE WIFE JUMPED A CURB WHILE PARKING AND THE CMAX RAN INTO A BRICK PILLAR CAUSING DAMAGE TO THE FRONT END, THE AIRBAGS DID NOT DEPLOY. WIFE SAID HER FOOT WAS ON THE BRAKE AND THE ACCELERATION FROM A STOP WAS VIOLENT. *JS
Mileage: 11,000
THE WIFE JUMPED A CURB WHILE PARKING AND THE CMAX RAN INTO A BRICK PILLAR CAUSING DAMAGE TO THE FRONT END, THE AIRBAGS DID NOT DEPLOY. WIFE SAID HER FOOT WAS ON THE BRAKE AND THE ACCELERATION FROM A STOP WAS VIOLENT. *JS
Mileage: 11,000