2013 FORD C-MAX

AIR BAGS

Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ

EQUIPMENT:ELECTRICAL

Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE

Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the

SEATS:FRONT ASSEMBLY:RECLINER

Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from Ju

The backup camera always quits working while in the middle of reversing. It will work for a second, but then the display will flip upside down or go completely black and display a message saying "Camera unavailable. Please contact your dealership." It started doing this about a year ago, but was intermittent. It started happening more often over time, and now it always happens. It makes reversing dangerous, as the camera will quit working while the vehicle is still moving. This is especially dangerous in parking lots where there are pedestrians around. It is available for inspection upon request. It has not been inspected by anyone yet.

Engine light came on. Mechanic said 2 codes showed up. One for low coolant, another for engine misfiring. The misfiring code had come on several times in past and spark plugs were replaced. Upon inspection was told the engine block is cracked due to faulty design. I will need a new engine!

The rearview camera is usually upside down. Occasionally, a blank, black screen is displayed. Infrequently, it appears normal. A few times, a message is displayed saying it needs to be replaced. In view of the fact many models have a recall notice for this very problem, I elected to report it.

Steering stopped working but after restarted it began to work again. It was fine for a few days and then DTC came up indicating "Service Power Steering" and the power steering has quit working.

While driving car, power steering will fail and deactivate leaving the steering extremely heavy and manual. Can happen at any speed, and has happened on the interstate at highway speeds. Information cluster states, "power steering fault - service power steering immediately" When this happens it is highly unsafe and happens instantly without warning. Makes getting the car off the road and stopped safely very difficult and dangerous. Stopping the car, turning it off fully and restarting seems to clear the fault and makes the car power steering operate as normal again. But this has happened many times since owning the car and I can find no reason when or why it gets triggered. Online searches find many other owners of this car describing the exact same issue and they share the same concerns about it being unsafe.

WHILE DRIVING the dashboard instrument panel beeps and flashes the word "Put in Park" and "Stop Safely Now", and the speedometer stops working, all kinds of warning lights start flashing on and off on the instrument panel, the heater goes on and off on it's own, then the instrument panel goes black, speedometer shows zero and car goes into shutdown mode. I was put in risk while driving without a speedometer and other vehicles near me were put into risk; when I pull over and stop the vehicle it strands me and I need a tow. This has happened randomly many times; I took it to FORD for repair, they didn't know how to fix the problem, my car was at FORD for 6 weeks! and I was without a car all that time, now 3 months later it's doing the same thing! I have videos of it happening along with the pictures I'm posting here, it is very scary when it's happening while driving and it's scary being stranded in unsafe places having to wait for a tow. This issue is Unresolved and DANGEROUS, I nee

WHILE DRIVING the dashboard instrument panel beeps and flashes the word "Put in Park" and "Stop Safely Now", and the speedometer stops working, all kinds of warning lights start flashing on and off on the instrument panel, the heater goes on and off on it's own, then the instrument panel goes black, speedometer shows zero and car goes into shutdown mode. I was put in risk while driving without a speedometer and other vehicles near me were put into risk; when I pull over and stop the vehicle it strands me and I need a tow. This has happened randomly many times; I took it to FORD for repair, they didn't know how to fix the problem, my car was at FORD for 6 weeks! and I was without a car all that time, now 3 months later it's doing the same thing! I have videos of it happening along with the pictures I'm posting here, it is very scary when it's happening while driving and it's scary being stranded in unsafe places having to wait for a tow. This issue is Unresolved and DANGEROUS, I nee

Got a “Power steering assist fault” message on the screen. It was very hard to steer the wheel. The case on the wheel was turning around it. Managed to drive 3 more miles to the dealership. A lot of other ford models have same issues, even under 50.000 miles. And many of the are in recall program, but not 2013 ford c-max. Can’t afford 3.400$ price for fixing it at the dealership. I’m a second owner, bought it for 5.000 , 3 years ago. At least it didn’t stuck completely, and I didn’t Die

My Stereo/Navigation console went out, just went black and stopped working. I bought it to my local garage and they said it was a costly repair and that there is a recall/service bulletin on it and that i should take it to a Ford Dealer. I did and they acknowledged the issue but said my VIN wasn't covered, but it was a known issue with C-Max of this year. So I didnt have the car services. A few months later, (2 weeks ago) my battery died and could not be jumped, so I had it towed to my Ford Dealer. He informed me that the potential cause of the battery damage was a short in the Console/Radio/Nav/Screen system. I agreed to go forward with the costly repair... They have so far not been able to resolve the issues. This morning I called Ford and explained the issue. They said since there is not a Recall associated with my VIN, there was nothing they could do. I asked them to look up the "issue" not the VIN and they acknowledged that there are issues with 2013 C-Max Energi models associat

The wrench 🔧 light came on in my car. and when I put it in drive the car took off without me putting my foot on the gas. and it was like I had no control over the gas pedal. I tried hitting the brakes and it was still wanting to accelerate.

225/57/17 driving down the interstate and the tire blew

On the morning of 12/13/23 I got in my car to go to work. Upon starting my car the warning light for service power steering came on. I noticed the car was very hard to steer when existing my drive way. I drove the car back into my neighborhood to see if it was safe to drive in traffic. The steering was so tight and steering wheel would fight me wanting to return to center. With the fault code still present I went home and inspected the steering system and hooked up my scan tool to the OBD port. I had a fault code of 3000-53 and 3000-49. The 3000-53 would not clear. I have found online other Fford vehicles with recalls for the same steering system setup, but not on the Ford C Max. If this had happened when I was driving on the road at a high rate of speed it would have caused a serious accident, as the steering was very unresponsive and actually fighting my input of direction.

I pulled over to take a phone call. The car was in park but idling. When I finished the call, I put the car in drive and released my foot from the brake. The car began to accelerate as if I was pressing the accelerator, but I was not. I checked the make sure there was no obstruction near the pedals. There was nothing there, no random object, no floor mat, nothing. I tried to release my foot a few more times and it continued to accelerate without any pressure on the accelerator. I put the car in park, noticed there was a wrench image lit up on the dash and then turned off the car. When I started it again, the wrench was gone and the car drove normally. I called the service center to make an appointment to have the car looked at. The earliest appointment is in 19 days.

I have owned this car for the last 9 years and have kept It well-maintained. For over a year, the car stalls in the midst of driving, even on a highway, leaving me the only option to find a shoulder or safe area to park. After I turn off the engine, wait for a few minutes, and turn it back on, the engine turns on just fine and I am able to drive. Lately (for about a month or so) this has been happening more frequently(every other day, sometimes twice in a short while compared to once every 3-4 weeks). A few months ago I took it to the local Ford dealership and they told me, that they would need to replace the hybrid system, with an estimated cost of $15000, which didn't make any sense as even car is not worth that much. I also called Ford customer service and even they didn't offer much and just told me something to the effect of "tough luck". I came across this post [XXX] which matches exactly with the issue I am experiencing. That particular car owner was able to get the transmi

On March 21, after communicating several times with Yakima regarding difficulties I was having in installing the roof rack onto our car, I was able to install the racks, though the tower and clip system for the front rack were uncomfortably at the limit of extension of the drive bolt (the part of the system that applies the tension that keeps the rack on the car). With the multiple installation attempts and communication with Yakima Consumer Service I am very confident that I installed the rack consistent with Yakima instructions. Following installation the roof racks were not used to transport our kayaks until mid June. On June 16 my wife was driving on the very busy Interstate 5 close to our home in Lynnwood WA when the front rack separated from the car, impacting and damaging the roof on the way off. It was extremely lucky that no vehicle was behind her, and no accident was caused. We found remnants of the front rack on the side of the highway, and there was clear evidence that

The component that failed is the lug nuts. They are swollen. Had them replaced when I got new tires in December, 2022 because mechanic could not use the ones that came with the previous tires. He said I would be driving on broken lug nuts because of how he had to take off the lug nuts that came with my Ford. On May 17/2023, took my car to A ford dealership for an oil change and inspection. They could not rotate the tire because of the swollen lug nuts.

Description from Ford Dealer is in quotes, plus I added more details: "Rear sub-frame" (F1FZ5035D Cross Member) "broke in half" (due to rusting). "Unsafe to drive at this time." Good thing my wife questioned the new clunking sound that was emanating from the rear of the vehicle when going over bumps. We were able to proactively catch this before it resulted in an accident. I believe these parts should last much longer than 10 years.

I went to change lanes and all of a sudden the steering became difficult. I thought the car had lost power, but it was only the steering. The sudden loss came as a surprise and did cause me to loose control momentarily during the lane change. Shortly thereafter a warning light came on indicating the power steering needed to be serviced. I was able to arrive at my destination safely, but power steering was completely out. Upon restarting the car the problem went away. Returning home later that evening the problem returned about 5 miles into my trip. I returned home and shortly after brought the car to the auto parts store to see if there was a code on their scan tool. No codes, but this time when the car was started the warning light came on immediately and power steering has quit working 100% of the time.

Several times over the past 3 years, the 12 volt battery has been deeply drained while the car has been off/unused for ~3 days. (The problem has been described on your website: https://static.nhtsa.gov/odi/tsbs/2016/SB-10093862-2532.pdf.) This is a safety issue because there is a reasonable expectation of serviceability of a car, for emergencies or for returning to a safe place. Just as one depends on the reasonable reliability of devices like fire extinguishers, elevators, heart monitors, etc., so does one expect cars to be reasonably reliable. There is no advance warning that the battery will be drained.

The contact owns a 2013 Ford C-Max. The contact stated while driving approximately 70 MPH in the rain, the windshield wipers became inoperable, and the headlights inadvertently turned off. The contact stated that the horn would beep independently but failed to operate while depressed. Additionally, the heater and A/C unit became inoperable. The vehicle was taken to the local dealer where it was diagnosed and determined that the battery needed to be replaced. The vehicle was repaired but the failure persisted. The vehicle was taken to the local dealer where it was diagnosed and determined that the wiring harness needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle also failed to start. The contact had to jump start the vehicle on several occasions. The manufacturer was not contacted. The failure mileage was approximately 110,000.

Mileage: 110,000