Total Complaints
11 filings
FORD AEROSTAR · model year
2000 FORD AEROSTAR
11 NHTSA complaints, 4 crash reports for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2000FORDAEROSTAR carries 11 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 4 crashes, 0 fires, 3 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2000 AEROSTAR is wheels with 2 filings, followed by power train:automatic transmission (1) and air bags (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 177 investigation files overlapping the 2000 AEROSTAR, and 8 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
11
Complaints
4
Crashes
0
Fires
3
Injuries
0
Deaths
Crashes Reported
4 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
Complaints by Component
| Component | Count |
|---|---|
| WHEELS | 2 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 1 |
| AIR BAGS | 1 |
| ENGINE AND ENGINE COOLING | 1 |
| EQUIPMENT:ELECTRICAL | 1 |
| TIRES | 1 |
| POWER TRAIN | 1 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS | 1 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR | 1 |
| SUSPENSION:FRONT:SPRINGS:COIL SPRINGS | 1 |
Recent Complaints
20050822SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
COIL SPRING ON DRIVERS SIDE BROKE AND WAS SITTING ON TIRE, DEALERSHIP TOWED VAN AND CHARGED ME $415 PLUS TAX, THE VAN IS A LITTLE OVER 850 MILES OVER ITS EXTENDED WARRANTY. I WAS TOLD THAT THIS WAS NOT A SAFETY ISSUE AND NO RECALL FOR THE YEAR 2000. I WAS FORTUNATE THAT THE SPRING BROKE IN MY DRIVE AND NOT GOING DOWN THE THE EXPRESSWAY AT 70 MILES AN HOUR, OR WHEN MY DAUGHTER, WHOM JUST RECIEVED HER DRIVERS PERMIT WAS DRIVING. I WOULD ALSO LIKE TO MENTION THAT I HAD MY VAN IN FOR SERVICE ON 7/01/05 FOR NOISES IN THE FRONT END AND VIBRATIONS WHILE DRIVING. DEALER REPLACED SWAY BAR, AND BALANCED TIRES. (VAN WAS STILL UNDER WARRANTY) THIS TOOK CARE OF SOME OF THE PROBLEM. I HAVE HAD ONGOING PROBLEMS WITH THE FRONT END OF THIS VAN. THE TIE RODS HAVE BEEN REPLACED A NUMBER OF TIMES. I WAS TOLD THAT THIS WAS A PROBLEM WITH THE FORD TIE RODS AND ONCE MY WARRANTY WAS UP I SHOULD HAVE AFTER MARKET TIE RODS INSTALLED. SEEMS TO ME THAT THIS IS A PROBLEM THAT FORD MOTOR COMPANY SHOULD BE REQUIRED
Mileage: 75,857
20041006SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
CONSUMER APPLIED THE BRAKES AND PEDAL WENT TO THE FLOOR. THE BRAKES HAD LESS BRAKING POWER. CONSUMER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT BRAKES PADS AND ROTORS NEEDED TO BE REPLACED. *AK *TC
20041006SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER APPLIED THE BRAKES AND PEDAL WENT TO THE FLOOR. THE BRAKES HAD LESS BRAKING POWER. CONSUMER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT BRAKES PADS AND ROTORS NEEDED TO BE REPLACED. *AK *TC
20040422CrashAIR BAGS
ACCELERATOR STUCK, CAR CONTINUED TO THROTTLE EVEN AFTER BRAKE WAS HEAVILY APPLIED. UPON FRONT IMPACT INTO TREE AND ROLLOVER TO DRIVER'S SIDE, NO AIR BAGS DEPLOYED. CAR WAS TOTALLED OUT DUE TO CRASH DAMAGE - NO ATTEMPT TO REPAIR.
Mileage: 60,005
20040422CrashENGINE AND ENGINE COOLING
ACCELERATOR STUCK, CAR CONTINUED TO THROTTLE EVEN AFTER BRAKE WAS HEAVILY APPLIED. UPON FRONT IMPACT INTO TREE AND ROLLOVER TO DRIVER'S SIDE, NO AIR BAGS DEPLOYED. CAR WAS TOTALLED OUT DUE TO CRASH DAMAGE - NO ATTEMPT TO REPAIR.
Mileage: 60,005
20040422CrashEQUIPMENT:ELECTRICAL
ACCELERATOR STUCK, CAR CONTINUED TO THROTTLE EVEN AFTER BRAKE WAS HEAVILY APPLIED. UPON FRONT IMPACT INTO TREE AND ROLLOVER TO DRIVER'S SIDE, NO AIR BAGS DEPLOYED. CAR WAS TOTALLED OUT DUE TO CRASH DAMAGE - NO ATTEMPT TO REPAIR.
Mileage: 60,005
20040422WHEELS
REAR WHEEL BEARINGS
20040422TIRES
4R100 TRANSMISSION HAD PROBLEMS SINCE 33602 MILES HARD SHIFTING INTO 3-4 AND WAS TOLD EVERY THING WAS NORMAL.STARTED TO HAVE MORE PROBLEMS AT 83521 AND WAS TOLD DRIVE IT AND SEE IF IT GETS WORSE AT 85953 TOOK IT TO FORD AND LEFT IT AND THEY SAID I NEED A TRANS. BUT FORD CHARGED ME $437.27 . I WAS TOLD I GOT MORE OUT OF THE TRANS THAN MOST GET. THIS TRANS HAS A 90% PREMATURE FAILURE.FORD REFUSES TO HELP IN ANY WAY TO REPLACE THE TRANS.
Mileage: 20,321
20040422WHEELS
4R100 TRANSMISSION HAD PROBLEMS SINCE 33602 MILES HARD SHIFTING INTO 3-4 AND WAS TOLD EVERY THING WAS NORMAL.STARTED TO HAVE MORE PROBLEMS AT 83521 AND WAS TOLD DRIVE IT AND SEE IF IT GETS WORSE AT 85953 TOOK IT TO FORD AND LEFT IT AND THEY SAID I NEED A TRANS. BUT FORD CHARGED ME $437.27 . I WAS TOLD I GOT MORE OUT OF THE TRANS THAN MOST GET. THIS TRANS HAS A 90% PREMATURE FAILURE.FORD REFUSES TO HELP IN ANY WAY TO REPLACE THE TRANS.
Mileage: 20,321
20040422POWER TRAIN
4R100 TRANSMISSION HAD PROBLEMS SINCE 33602 MILES HARD SHIFTING INTO 3-4 AND WAS TOLD EVERY THING WAS NORMAL.STARTED TO HAVE MORE PROBLEMS AT 83521 AND WAS TOLD DRIVE IT AND SEE IF IT GETS WORSE AT 85953 TOOK IT TO FORD AND LEFT IT AND THEY SAID I NEED A TRANS. BUT FORD CHARGED ME $437.27 . I WAS TOLD I GOT MORE OUT OF THE TRANS THAN MOST GET. THIS TRANS HAS A 90% PREMATURE FAILURE.FORD REFUSES TO HELP IN ANY WAY TO REPLACE THE TRANS.
Mileage: 20,321
20011024CrashPOWER TRAIN:AUTOMATIC TRANSMISSION
THIS WAS SECOND TIME THAT VEHICLE TOOK OFF FORWARD WHILE SHIFT LEVER WAS IN REVERSE. ONCE VEHICLE TOOK OFF, CONSUMER LOST CONTROL AND WENT THROUGH SOME BUSHES, AND ALMOST WENT INTO A BUILDING. CONSUMER FELT SOMEONE COULD HAVE BEEN KILLED.*AK
Compare 2000FORDAEROSTAR to Similar Vehicles
NHTSA Investigations 8 Open
EA26001Engineering AnalysisOpen
Unintended Transmission Downshift and Rear Wheel Lock-up
PE25020Preliminary EvaluationOpen
Timing Belt Failure
DP25001Defect PetitionOpen
Underbody shields detachment
PE25007Preliminary EvaluationOpen
B-Pillar Trim Detachment
PE25002Preliminary EvaluationClosed
Unintended Transmission Downshift and Rear Wheel Lock-up
Frequently Asked Questions
How many complaints does the 2000 FORD AEROSTAR have?▼
The 2000 FORD AEROSTAR has 11 NHTSA complaints, 4 crashes, 0 fires, 3 injuries, and 0 deaths reported.
What are the most common problems with the 2000 FORD AEROSTAR?▼
The most-complained component for the 2000 FORD AEROSTAR is WHEELS with 2 complaints. Other frequently reported areas include POWER TRAIN:AUTOMATIC TRANSMISSION and AIR BAGS.
Is the 2000 FORD AEROSTAR safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.