1997 FORD AEROSTAR

83 complaints filed with NHTSA.

83
Complaints
6
Crashes
8
Fires
8
Injuries
0
Deaths

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM:IGNITION:SWITCH7
VEHICLE SPEED CONTROL6
WHEELS:RIM4
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP3
WHEELS3
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT3
AIR BAGS:FRONTAL3
FUEL SYSTEM, GASOLINE2
SEAT BELTS:FRONT:ANCHORAGE2
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM2
TIRES2
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH2
UNKNOWN OR OTHER2
POWER TRAIN:AUTOMATIC TRANSMISSION2
LATCHES/LOCKS/LINKAGES:DOORS:LATCH2

Recent Complaints

20050726LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK

1997 AEROSTAR REAR HATCH: 1 OF 2 ANCHOR STUDS WHICH SUPPORT THE TAIL HATCH PNEUMATIC SPRING (VEHICLE BODY END) BROKE, ALLOWING THE HATCH TO IMMEDIATELY FALL ON TO OPERATOR. ALTHOUGH THERE ARE 2 PNEUMATIC SUPPORTS, 1 IS INSUFFCIENT TO SUPPORT THE WEIGHT OF THE HATCH. SIMILAR EXPERIENCE WITH 1994 MODEL.

Mileage: 99,000

20050722FireELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH

MY 1997 FORD AERO STAR VAN PRODUCED A PUFF OF SMOKE FROM THE STEERING COLUMN NEAR THE IGNITION SWITCH. I TOOK IT TO MY MECHANIC WHOM CHECKED THE RECALL NOTICES AND FOUND ONE RESULTING IN AN ELECTRICAL OVERLOAD SHORT CIRCUIT AND OVERHEATING IN THE STEERING COLUMN ELECTRICAL COMPONENTS. WHEN THE KEY WAS TURNED OFF IT SUBSIDES. SINCE THIS OCCURRENCE THE INSTRUMENT PANEL HAS NOT WORKED AND BLEW ALL FUSES, THE FUEL PUMP DOES NOT TURN ON WITH THE KEY AFTER MULTIPLE ATTEMPTS IT ENGAGES SOME TIMES. THE

20050722FireELECTRICAL SYSTEM:IGNITION:MODULE

MY 1997 FORD AERO STAR VAN PRODUCED A PUFF OF SMOKE FROM THE STEERING COLUMN NEAR THE IGNITION SWITCH. I TOOK IT TO MY MECHANIC WHOM CHECKED THE RECALL NOTICES AND FOUND ONE RESULTING IN AN ELECTRICAL OVERLOAD SHORT CIRCUIT AND OVERHEATING IN THE STEERING COLUMN ELECTRICAL COMPONENTS. WHEN THE KEY WAS TURNED OFF IT SUBSIDES. SINCE THIS OCCURRENCE THE INSTRUMENT PANEL HAS NOT WORKED AND BLEW ALL FUSES, THE FUEL PUMP DOES NOT TURN ON WITH THE KEY AFTER MULTIPLE ATTEMPTS IT ENGAGES SOME TIMES. THE

20050722FireFUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

MY 1997 FORD AERO STAR VAN PRODUCED A PUFF OF SMOKE FROM THE STEERING COLUMN NEAR THE IGNITION SWITCH. I TOOK IT TO MY MECHANIC WHOM CHECKED THE RECALL NOTICES AND FOUND ONE RESULTING IN AN ELECTRICAL OVERLOAD SHORT CIRCUIT AND OVERHEATING IN THE STEERING COLUMN ELECTRICAL COMPONENTS. WHEN THE KEY WAS TURNED OFF IT SUBSIDES. SINCE THIS OCCURRENCE THE INSTRUMENT PANEL HAS NOT WORKED AND BLEW ALL FUSES, THE FUEL PUMP DOES NOT TURN ON WITH THE KEY AFTER MULTIPLE ATTEMPTS IT ENGAGES SOME TIMES. THE

20050722FireELECTRICAL SYSTEM:STARTER ASSEMBLY:RELAY

MY 1997 FORD AERO STAR VAN PRODUCED A PUFF OF SMOKE FROM THE STEERING COLUMN NEAR THE IGNITION SWITCH. I TOOK IT TO MY MECHANIC WHOM CHECKED THE RECALL NOTICES AND FOUND ONE RESULTING IN AN ELECTRICAL OVERLOAD SHORT CIRCUIT AND OVERHEATING IN THE STEERING COLUMN ELECTRICAL COMPONENTS. WHEN THE KEY WAS TURNED OFF IT SUBSIDES. SINCE THIS OCCURRENCE THE INSTRUMENT PANEL HAS NOT WORKED AND BLEW ALL FUSES, THE FUEL PUMP DOES NOT TURN ON WITH THE KEY AFTER MULTIPLE ATTEMPTS IT ENGAGES SOME TIMES. THE

20050722FireELECTRICAL SYSTEM:IGNITION:SWITCH

MY 1997 FORD AERO STAR VAN PRODUCED A PUFF OF SMOKE FROM THE STEERING COLUMN NEAR THE IGNITION SWITCH. I TOOK IT TO MY MECHANIC WHOM CHECKED THE RECALL NOTICES AND FOUND ONE RESULTING IN AN ELECTRICAL OVERLOAD SHORT CIRCUIT AND OVERHEATING IN THE STEERING COLUMN ELECTRICAL COMPONENTS. WHEN THE KEY WAS TURNED OFF IT SUBSIDES. SINCE THIS OCCURRENCE THE INSTRUMENT PANEL HAS NOT WORKED AND BLEW ALL FUSES, THE FUEL PUMP DOES NOT TURN ON WITH THE KEY AFTER MULTIPLE ATTEMPTS IT ENGAGES SOME TIMES. THE

20011217CrashAIR BAGS:FRONTAL

VEHICLE WAS IN A HEAD-ON COLLISION AND NEITHER OF THE AIR BAGS DEPLOYED. PLEASE PROVIDE MORE INFORMATION.*AK

20011120FireSERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM

FORD RECOMMENDS INCORRECT ADJUSTMENT OF REAR BRAKES, WHICH CAUSES OVERHEATING OF DRUMS AND EVENTUAL FAILURE OF AXLE SEALS, AXLE BEARINGS, AND TIRE ON THE RIM ATTACHED TO THE BRAKE DRUM. FORD STIPULATES THAT BRAKE SHOES ARE TO BE TOUCHING DRUM WHEN BRAKES ARE ADJUSTED. THIS RESULTS IN FRICTIONAL HEAT BUILD-UP, AND IS LIKELY TO BE A CONTRIBUTOR TO TIRE FAILURES REPORTED WITH THE FORD EXPLORER. THE FORD EXPLORER, AEROSTAR, AND RANGER ALL SHARE POWER TRAIN AND DRIVE TRAIN COMPONENTS. THIS PRACTI

20011120FirePOWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT

FORD RECOMMENDS INCORRECT ADJUSTMENT OF REAR BRAKES, WHICH CAUSES OVERHEATING OF DRUMS AND EVENTUAL FAILURE OF AXLE SEALS, AXLE BEARINGS, AND TIRE ON THE RIM ATTACHED TO THE BRAKE DRUM. FORD STIPULATES THAT BRAKE SHOES ARE TO BE TOUCHING DRUM WHEN BRAKES ARE ADJUSTED. THIS RESULTS IN FRICTIONAL HEAT BUILD-UP, AND IS LIKELY TO BE A CONTRIBUTOR TO TIRE FAILURES REPORTED WITH THE FORD EXPLORER. THE FORD EXPLORER, AEROSTAR, AND RANGER ALL SHARE POWER TRAIN AND DRIVE TRAIN COMPONENTS. THIS PRACTI

20011120FirePOWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL

FORD RECOMMENDS INCORRECT ADJUSTMENT OF REAR BRAKES, WHICH CAUSES OVERHEATING OF DRUMS AND EVENTUAL FAILURE OF AXLE SEALS, AXLE BEARINGS, AND TIRE ON THE RIM ATTACHED TO THE BRAKE DRUM. FORD STIPULATES THAT BRAKE SHOES ARE TO BE TOUCHING DRUM WHEN BRAKES ARE ADJUSTED. THIS RESULTS IN FRICTIONAL HEAT BUILD-UP, AND IS LIKELY TO BE A CONTRIBUTOR TO TIRE FAILURES REPORTED WITH THE FORD EXPLORER. THE FORD EXPLORER, AEROSTAR, AND RANGER ALL SHARE POWER TRAIN AND DRIVE TRAIN COMPONENTS. THIS PRACTI

20010803CrashAIR BAGS:FRONTAL

VEHICLE WAS SLOWING DOWN GOING 35-45MPH IN THE RIGHT SLOW LANE. WHEN BRAKES WERE APPLIED, VEHICLE PICKED UP MORE SPEED, CAUSING CONSUMER TO LOSE CONTROL. VEHICLE RAN INTO ONE OF THE BEAMS UNDER UNDERPASS OF THE HIGHWAY. UPON IMPACT, FRONT DRIVER'S AIR BAG DIDN'T DEPLOY. CONSUMER'S FACE HIT STEERING. CONSUMER HAD 16 STICHES IN BOTTOM LIP. CONSUMER HAD A CASE, AND WAS NOT ALLOWED TO CONTACT DEALER AT THIS TIME.*AK

20000626CrashVEHICLE SPEED CONTROL:LINKAGES

CONSUMER WAS TURNING INTO A DRIVEWAY OFF OF A SMALL STREET, APPLIED BRAKES, AND THE VEHICLE SUDDENLY TOOK OFF ON ITS OWN. RPMS WENT UP, AND THE REAR TIRES WERE SPINNING. VEHICLE HIT A GARAGE WALL AND DOOR. *AK

19990928CrashAIR BAGS:FRONTAL

CONSUMER WAS DRIVING ON THE HIGHWAY AND WAS INVOLVED IN A COLLISION WHEN A DEER JUMPED IN FRONT OF TRUCK. AIRBAGS DIDN'T DEPLOY. *AK

19980106FUEL SYSTEM, GASOLINE

AUTOMATIC FUEL CUTOFF FAILED WHEN VEHICL WAS STRUCK BY OTHER VEHICLE AND ROLLED OVER, LANDING ON ITS ROOF.

19971113CrashVEHICLE SPEED CONTROL

CONSUMER STARTED VEHICLE, PRESSED BRAKES, WENT TO REVERSE AND VEHICLE ACCELLERATED AT HIGH SPEED, RACING 100 FEET DOWN THE DRIVEWAY, ACROSS THE ROAD, JUMPED A CURVE AND TORE DOWN APPPROX. 70 FT. OF CHAINLINK FENCE. THE PIPE FROM FENCE BROKE BACK WINDOW OF VEHICLE ,PERTRUDING THROUGH HITTING CONSUMER ON HEAD, THEN BROKEN WINDSHIELD EXTENDED ABOUT 40 FT. OUTSIDE OF WINDSHIELD. THROUGH ALL OF THIS, CONSUMER STILL HAD FOOT ON THE BRAKES, THE VEHICLE DID NOT STOP UNTILL FENCE WAS CAUGHT UP UNDER VE

19971113CrashSERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

CONSUMER STARTED VEHICLE, PRESSED BRAKES, WENT TO REVERSE AND VEHICLE ACCELLERATED AT HIGH SPEED, RACING 100 FEET DOWN THE DRIVEWAY, ACROSS THE ROAD, JUMPED A CURVE AND TORE DOWN APPPROX. 70 FT. OF CHAINLINK FENCE. THE PIPE FROM FENCE BROKE BACK WINDOW OF VEHICLE ,PERTRUDING THROUGH HITTING CONSUMER ON HEAD, THEN BROKEN WINDSHIELD EXTENDED ABOUT 40 FT. OUTSIDE OF WINDSHIELD. THROUGH ALL OF THIS, CONSUMER STILL HAD FOOT ON THE BRAKES, THE VEHICLE DID NOT STOP UNTILL FENCE WAS CAUGHT UP UNDER VE