Total Complaints
230 filings
FORD AEROSTAR · model year
230 NHTSA complaints, 8 crash reports for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 1988FORDAEROSTAR carries 230 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 8 crashes, 45 fires, 11 injuries, and 1 fatality. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 1988 AEROSTAR is fuel system, gasoline:storage:tank assembly with 38 filings, followed by seat belts:front:buckle assembly (19) and electrical system:ignition:switch (17). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 177 investigation files overlapping the 1988 AEROSTAR, and 8 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
230 filings
Crashes Reported
8 reports
Source
NHTSA ODI
Federal complaints database
Above median complaint volume — review patterns below.
| Component | Count |
|---|---|
| FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY | 38 |
| SEAT BELTS:FRONT:BUCKLE ASSEMBLY | 19 |
| ELECTRICAL SYSTEM:IGNITION:SWITCH | 17 |
| ENGINE AND ENGINE COOLING:ENGINE:GASOLINE | 12 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 10 |
| ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD | 8 |
| FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP | 6 |
| ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR | 6 |
| SEAT BELTS:FRONT:ANCHORAGE | 5 |
| VEHICLE SPEED CONTROL | 5 |
| ELECTRICAL SYSTEM:IGNITION | 5 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM | 4 |
| FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP | 4 |
| ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH | 4 |
| FUEL SYSTEM, GASOLINE | 4 |
I WAS TOLD NOTHING WAS WRONG WITH THE TRUCK AND THAT I COULD GET IN IT AND DRIVE TO FLORIDA RIGHT NOW. WELL IT HASN'T EVEN BEEN TWO WEEKS SINCE I HAVE HAD THE TRUCK AND SO FAR THE SHOCK MOUNT IS BUSTED (WAS BROKE BEFORE I EVEN BOUGHT THE TRUCK) VALVE COVER GASKETS ARE LEAKING, POWER STEERING BOX BLEW OUT AND THE FLOOR OF THE TRUCK IN THE CAB IS ALL ROTTTED AWAY. THERE IS A HUGE HOLE ON THE DRIVERS SIDE TO WHERE I COULD PUT BOTH MY LEGS THROUGH AND HE WOULDN'T GIVE ME MY MONEY BACK FOR THE VEHICLE. I TOOK PHOTOS OF ALL THIS TO PROVE MY DEFECTS OF THE TRUCK.
Mileage: 108,000
I WAS TOLD NOTHING WAS WRONG WITH THE TRUCK AND THAT I COULD GET IN IT AND DRIVE TO FLORIDA RIGHT NOW. WELL IT HASN'T EVEN BEEN TWO WEEKS SINCE I HAVE HAD THE TRUCK AND SO FAR THE SHOCK MOUNT IS BUSTED (WAS BROKE BEFORE I EVEN BOUGHT THE TRUCK) VALVE COVER GASKETS ARE LEAKING, POWER STEERING BOX BLEW OUT AND THE FLOOR OF THE TRUCK IN THE CAB IS ALL ROTTTED AWAY. THERE IS A HUGE HOLE ON THE DRIVERS SIDE TO WHERE I COULD PUT BOTH MY LEGS THROUGH AND HE WOULDN'T GIVE ME MY MONEY BACK FOR THE VEHICLE. I TOOK PHOTOS OF ALL THIS TO PROVE MY DEFECTS OF THE TRUCK.
Mileage: 108,000
GAS TANK WAS RECALLED 12/98 UNDER 98MO3. GAS TANK DID DEVELOP CRACKS AND WAS REPLACED BY FORD IN 8/01. REPLACEMENT GAS TANK DEVELOPED CRACKS IN 9/03. THE LOCAL FORD DEALERSHIP THAT PERFORMED ORIGINAL WARRANTY WORK STATES THE REPLACEMENT GAS TANK HAS FAILED BECAUSE OF MANUFACTURER'S DEFECT. BUT FORD REFUSES TO REPLACE GAS TANK AGAIN, EVEN KNOWING THEIR LOCAL DEALERSHIP STATES THIS IS A FORD PRODUCT DEFECT. BASICALLY, FORD REALIZED IT HAD A DEFECTIVE PART (GAS TANK), OFFERED A REMEDY TO FIX THE DEFECTIVE PART, BUT THE REMEDY FAILED IN THE SAME WAY AS THE ORIGINAL DEFECTIVE PART. FORD SAYS IT IS NO LONGER THEIR RESPONSIBILITY.
Mileage: 147,700
THE CONSUMER STATED SHE NEVER RECEIVED THE RECALL NOTICE # 98V190000. THE RECALL WAS IN REFERENCE TO THE UPPER PORTION OF THE FUEL TANK CRACKING. THE DEALER STATED THIS RECALL EXPIRED ON MARCH 31/02 AND WILL NOW COST $700.00 TO FIX IT. *NLM
Mileage: 187,000
THE VAN WAS UNABLE TO PASS STATE INSPECTION DUE TO A GAS LEAK FROM THE TOP OF THE FUEL TANK. THERE WAS A FUEL TANK CRACK RECALL, BUT THE VEHICLE IDENTIFICATION NUMBER WAS OUTSIDE THE REMEDY SCOPE. *JB *MR *NM
Mileage: 120,000
TRUCK EXPERIENCED ELECTRICAL SYSTEM FAILURE. AS A RESULT THE TRUCK CAUGHT ON FIRE WITHIN TWO HOURS AFTER BEING PARKED. THE FIRE ORIGINATED UNDER THE HOOD. ALL THE UNDER HOOD ELECTRICAL COMPONENTS WERE MELTED. THE HEAT ALSO CRACKED THE WINDSHIELD.*AK
Mileage: 36,520
CONSUMER IS STILL HAVING PROBLEMS WITH FUEL TANK LEAKING AFTER RECALL 98V190000 REPAIRS WERE DONE. CONSUMER SMELLS GAS FUMES INSIDE VEHICLE . *AK *NM
Mileage: 144,000
GAS TANK DEFECT STATED IN RECALL 98V190000 OCCURRED AFTER THE RECALL REPAIRS WERE PERFORMED.*AK
Mileage: 117,814
THE ELECTRICAL SYSTEM FAILED AND CAUSED THE IGNITION SWITCH TO BE INOPERATIVE. THE DEALER WAS NOTIFIED. *AK *SCC *NLM
Mileage: 386,118
NHTSA#8767-98-V-190-000 FUEL TANK CRACKS: CONSUMER STATES CAN SMELL STRONG CHEMICAL FUMES THROUGHOUT OUT THE VEHICLE. MR HERRERA. DEALER WILL REPLACE THE FUEL TANK REGARDLESS OF MILEAGE THROUGH MARCH 31, PLEASE PROVIDE FURTHER INFORMATION. TS
THE BRAKE PEDAL WENT DOWN WHEN THE BRAKE WAS APPLIED. ALSO THE MASTER CYLINDER RESERVOIR HAD TO BE TOPPED UP CONSTANTLY DUE TO BRAKE FLUID DRIPPING FROM A CRACK IN THE BRAKE HOSE. THE MECHANIC EXAMINED A SIMILAR FORD AEROSTAR 1990 AND STATED THAT THE PROBLEM WAS THE SAME LIKE THE 1988 FORD AEROSTAR.( WRITTEN IN BY A PROFFESSIONAL MECHANIC)*YH
LIFTGATE ARM LATCH BROKE, DOOR WILL NOT STAY UP WHEN OPENED.*AK *YH
WHEN I RECEIVED MY "RECALL" NOTICE, ABOUT THE POSSIBILITY OF CRACKS IN THE TANK, I TOOK THE VEHICLE TO BEV SMITH FORD. THEY INFORMED ME THERE WAS NOTHING WRONG WITH MY FUEL TANK, AND DISMISSED MY INQUIRY. SINCE THAT TIME, I HAVE NOT BEEN ABLE TO FILL MY TANK WITH MORE THAN $6.00 WORTH OF GAS, OR IT LEAKS. I HAVE NO CONFIDENCE IN BEV SMITH FORD, AND I'M MOVING TO JACKSONVILLE, FLORIDA AND WOULD LIKE TO HAVE IT RE-INSPECTED. THE MANUFACTURER GAVE EVERYONE UNTIL MARCH 31, 2002 TO HAVE THIS PROBLEM ADDRESSED, HOWEVER, DUE TO THE FACT THAT BEV SMITH FORD DID A LOUSY INSPECTION, AND I HAVE BEEN LEAKING FUEL EVER SINCE, I WOULD LIKE SOME HELP RESOLVING THIS MATTER ONCE AND FOR ALL. THE VAN IS NOW LEAKING WORSE THAN IT WAS BEFORE, AND I HAVE ALREADY COMPLAINED, THEREFORE, I WOULD LIKE TO KNOW WHAT RIGHTS I HAVE TO HAVE THE FUEL TANK REPLACED, AT THE MANUFACTURER'S EXPENSE, SINCE MY INITIAL COMPLAINT WAS IGNORED@! THANK YOU FOR YOUR ASSISTANCE! BARBARA L. GOULD. *AK
2 FIRES AT ALTERNATOR LAST ONE TOTALLED VEHICLE FIRE DEPARTMENT CALLED. *AK
VEHICLE WAS PARKED IN THE GARAGE, AND HAD BEEN BACKED INTO THE GARAGE, HEADING OUT. AFTER STARTING VEHICLE, PUTTING IT INTO GEAR, AND LIGHTLY TOUCHING THE THROTTLE, THE VEHICLE'S THROTTLE WAS SUDDENLY PULLED ALL THE WAY TO THE FLOORBOARD. THE VEHICLE SCREAMED OUT OF THE GARAGE UNCONTROLLABLY AND CRASHED INTO ANOTHER CAR IN THE DRIVEWAY.*AK
UPPER PORTION OF FUEL TANK DEVELOPED SMALL CRACKS. THERE IS RECALL 98V190000 ON VEHICLE'S MAKE/MODEL; BUT, THIS VEHICLE IS NOT INCLUDED IN RECALL DUE TO VIN. PLEASE PROVIDE FURTHER INFORMATION.*AK
VEHICLE CAUGHT ON FIRE 6 HOURS AFTER BEING PARKED. STATE FIRE MARSHALL DETERMINED THAT IGNITION SWITCH CAUSED FIRE. HOME AND VEHICLE WERE TOTALY LOST. 3 CHILDREN HAD TO JUMP THROUGH WINDOW TO ESCAPE THE FIRE, ONE SLICED TENDONS ON WRIST. IGNITION SWITCH WAS REPLACED UNDER RECALL 96V071000 ON 30 SEP 1997. INFORMATION PROVIDED BY SHERRIE HANSEN, ATTORNEY.*AK
BODY RUST&BROKEN FRONT DRIVERS SEAT.GAS PEDAL STICKING.*AK
BODY RUST&BROKEN FRONT DRIVERS SEAT.GAS PEDAL STICKING.*AK
VEHICLE WOULD NOT START DUE TO FAILURE OF THE IGNITION MODULE. *MJS
Unintended Transmission Downshift and Rear Wheel Lock-up
Timing Belt Failure
Underbody shields detachment
B-Pillar Trim Detachment
Unintended Transmission Downshift and Rear Wheel Lock-up
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.