Total Complaints
51 filings
FORD 500 · model year
51 NHTSA complaints, 2 crash reports for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2007FORD500 carries 51 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 2 crashes, 2 fires, 2 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2007 500 is power train with 11 filings, followed by vehicle speed control (8) and engine (7). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 177 investigation files overlapping the 2007 500, and 8 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
51 filings
Crashes Reported
2 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| POWER TRAIN | 11 |
| VEHICLE SPEED CONTROL | 8 |
| ENGINE | 7 |
| ELECTRICAL SYSTEM | 7 |
| FUEL/PROPULSION SYSTEM | 3 |
| EXTERIOR LIGHTING | 2 |
| SUSPENSION | 1 |
| STEERING | 1 |
| WHEELS | 1 |
| TRACTION CONTROL SYSTEM | 1 |
| ENGINE AND ENGINE COOLING | 1 |
| SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER | 1 |
| FUEL SYSTEM, GASOLINE | 1 |
| VISIBILITY/WIPER | 1 |
| SERVICE BRAKES | 1 |
TL* THE CONTACT OWNS A 2007 FORD 500. WHILE DRIVING 15 MPH, THE VEHICLE DECELERATED AND UNINTENTIONALLY LOST POWER. IN ADDITION, THE TRANSMISSION FAULT AND CHECK ENGINE INDICATORS ILLUMINATED. THE CONTACT MENTIONED THAT THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE SPEEDOMETER ONLY SHOWED THAT THE VEHICLE WAS TRAVELING 20 MPH. AFTERWARDS, THE VEHICLE WOULD ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO KEY HYUNDAI OF SALEM (470 S BROADWAY, SALEM, NH 03079, (603) 841-3099) WHERE THE CONTACT WAS INFORMED THAT THE THROTTLE BODY WAS FULL OF CARBON AND NEEDED TO BE REPLACED. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS NOT MADE WARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000.
Mileage: 83,000
TL* THE CONTACT OWNS A 2007 FORD 500. WHILE DRIVING 15 MPH, THE VEHICLE DECELERATED AND UNINTENTIONALLY LOST POWER. IN ADDITION, THE TRANSMISSION FAULT AND CHECK ENGINE INDICATORS ILLUMINATED. THE CONTACT MENTIONED THAT THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE SPEEDOMETER ONLY SHOWED THAT THE VEHICLE WAS TRAVELING 20 MPH. AFTERWARDS, THE VEHICLE WOULD ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO KEY HYUNDAI OF SALEM (470 S BROADWAY, SALEM, NH 03079, (603) 841-3099) WHERE THE CONTACT WAS INFORMED THAT THE THROTTLE BODY WAS FULL OF CARBON AND NEEDED TO BE REPLACED. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS NOT MADE WARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000.
Mileage: 83,000
TL* THE CONTACT OWNS A 2007 FORD 500. WHILE DRIVING APPROXIMATELY 15 MPH, THE INSTRUMENT CLUSTER LOST ALL POWER, THE AIR CONDITIONER TURNED OFF, AND THE REVERSE LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE FAILURES OCCURRED AT LEAST TEN TIMES DAILY FOR THE LAST TWO MONTHS. THE CONTACT CONTINUED DRIVING AND, AFTER APPROXIMATELY 30 MINUTES, THE INSTRUMENT CLUSTER ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 112,425.
Mileage: 112,425
TL* THE CONTACT OWNS A 2007 FORD 500. UPON CHANGING GEARS FROM PARK TO DRIVE, THE VEHICLE INDEPENDENTLY ACCELERATED TO A HIGH RATE OF SPEED WITHOUT WARNING. THE VEHICLE WAS NOT INSPECTED BY A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE TO DETERMINE IF A DEALER COULD TEST DRIVE THE VEHICLE AND PROVIDE A SOLUTION. THE MANUFACTURER HAD ONE TSB ON THE ENGINE, BUT THE CONTACT WAS UNCERTAIN IF THE FAILURE WAS RELATED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Mileage: 140,000
CAR LUNGES FORWARD WHEN IN DRIVE WHILE STOPPED, EASING FORWARD, AND BRAKING IN THE PARKING LOTS AND STREETS. THE SAME PROBLEM OCCURRED WITH THE 2006 MODEL I OWNED PREVIOUSLY AND FORD REPLACED THE THROTTLE BODY. PLEASE REFERENCE NTHSA CASE #10468869 AND FORD CASE#1670332142 FOR FUTHER INFORMATION ON THIS PROBLEM.
Mileage: 110,000
VEHICLE WAS STATIONARY AT A TRAFFIC SIGNAL AND REAR ENDED BY ANOTHER AUTOMOBILE WHICH PUSHED IT INTO THE STOPPED VEHICLE IN FRONT. THE DRIVERS SEAT COLLAPSED BACKWARD TO A HORIZONTAL POSITION IN THE ACCIDENT LEAVING ME LAYING DOWN IN THE SEAT. MY NECK AND LEGS WERE INJURED IN THE ACCIDENT.
Mileage: 155,000
UNWANTED SUDDEN ACCELERATION WHEN REMOVING FOOT FROM BRAKE PEDAL SOMETIMES! GOING FROM A STOPPED POSITION, THE CAR LURCHES FORWARD BEFORE YOUR FOOT REACHES THE GAS PEDAL AFTER REMOVING IT FROM THE BRAKE!
Mileage: 65,000
WE EXPERIENCE THE DOORS OPENING LIGHT COMING ON SAYING DOORS ARE A JAR. RPMS REV UP IN THE CAR WILL PULL FORWARD AT A STOP. PASSENGER SEAT BELT WILL OPEN. TRANSMISSION WILL SHOW SLOWING IN SHIFTING GEARS. THE AC WILL EXPERIENCE SHUTTING OFF DURING HOT TEMPERATURE NO COOL AIR WILL FLOW THROUGH VENTS.
WE EXPERIENCE THE DOORS OPENING LIGHT COMING ON SAYING DOORS ARE A JAR. RPMS REV UP IN THE CAR WILL PULL FORWARD AT A STOP. PASSENGER SEAT BELT WILL OPEN. TRANSMISSION WILL SHOW SLOWING IN SHIFTING GEARS. THE AC WILL EXPERIENCE SHUTTING OFF DURING HOT TEMPERATURE NO COOL AIR WILL FLOW THROUGH VENTS.
WE EXPERIENCE THE DOORS OPENING LIGHT COMING ON SAYING DOORS ARE A JAR. RPMS REV UP IN THE CAR WILL PULL FORWARD AT A STOP. PASSENGER SEAT BELT WILL OPEN. TRANSMISSION WILL SHOW SLOWING IN SHIFTING GEARS. THE AC WILL EXPERIENCE SHUTTING OFF DURING HOT TEMPERATURE NO COOL AIR WILL FLOW THROUGH VENTS.
CLUSTER PANEL GOES DARK, AFFECTING ABILITY TO SEE SPEED AND DEFROSTER'S ABILITY TO CLEAR WINDOWS.
Mileage: 106,000
CLUSTER PANEL GOES DARK, AFFECTING ABILITY TO SEE SPEED AND DEFROSTER'S ABILITY TO CLEAR WINDOWS.
Mileage: 106,000
THE CAR SURGES WHEN I TAKE IT OUT OF PARK (REVERSE OR DRIVE). IT ALSO SURGES WHEN SLOWING DOWN OR WHEN I HAVE THE BRAKES ON. A LITTLE OLD ASIAN LADY CUSSED ME OUT ONE DAY BECAUSE SHE WAS BEHIND MY CAR WHEN I PUT IT IN REVERSE AND IT SURGED. I DIDN'T HIT HER BUT IT REALLY SCARRED THE HECK OUT OF HER. IT HAPPENS ALL THE TIME. 154,000 MILES
Mileage: 154,000
AFTER THE LAST STUNT OF GETTING INJURED I WAS RELUCTANT TO TAKE THE CAR OUT, HOWEVER I HAD A VET EMERGENCY WITH MY PET WHICH I HAVE DOCUMENTS TO PROVE APPOINTMENT. THE OFFICE IS LESS THEN 5 MILES AWAY, AS SOON AS I CAME TO A STOP ASSIGN THE CAR ACCELERATED INTO ONCOMING TRAFFIC THEN STAHLLED TODAY??? THIS CAR IS DANGEROUS!!!!!!!!!!!! IM GOING TO WIND UP GETTING KILLED IN THIS CAR, ITS MY ONLY CAR, I PURCHASED IT UNDER GOOD FAITH, ITS JUST GETTING WORSE AND WORSE? FORD REFUSES TO CONTACT ME BACK!!!!!!!!!!
Mileage: 860,007
ON NUMEROUS OCCASIONS THE CAR HAS ACCELERATED WHEN AT A FULL STOP, AT A LIGHT IN THE DRIVE THRU AT THE BANK, AT A RED LIGHT. IT DID THIS THE FIRST TIME I TEST DROVE IT AND I WAS TOLD IT WAS NORMAL BY THE WANNER FORD DEALERSHIP? IT IS NOT NORMAL! YESTERDAY JUNE 4, 2016- I WENT TO PICK UP SOMETHING AND I WAS BACKING OUT OF A PARKING SPOT, SLOW ALL OF A SUDDEN IT TOOK OFF IN REVERSE EVEN WITH MY FOOT ON THE BREAK IT CONTINUED FOR A FEW SECONDS ALMOST LIKE SOMEONE HAD THEIR FOOT ON THE GAS WHICH I DID NOT, I WAS PRESSING THE BRAKE FOR DEAR LIFE, I HIT MY MOUTH ON THE STEERING WHEEL ACTUALLY HURTING MY FRONT TOOTH. THIS HAS GOTTEN VERY DANGEROUS AND IT A PROBLEM. I HAVE A HEART CONDITION, I IN NO WAY WANT TO BE INJURED AGAIN OR GOD FORBID HIT SOMEONE. THIS IS A DANGEROUS CAR!! AND WAS SOLD TO ME BY FORD UNDER FALSE PRETENSES AND LIES WHEN I ASKED ABOUT THE PROBLEM!!!! I CONTACTED FORD FOR OVER 3 YEARS AND THEY NEVER RESPOND!!
Mileage: 859,999
CAR STARTS SURGING WHEN STOPPED AT A LIGHT OR WHEN IDLE. RPM'S JUMP UP AND DOWN TO ONE AND BELOW. IF FOOT IS NOT ON THE BRAKE ALL THE WAY CAR WANTS TO LUNGE FORWARD. EVEN WHEN LETTING OFF THE BRAKE TO GO FORWARD YOU HAVE TO BE CAREFUL THAT THE CAR IN FRONT IS FAR ENOUGH AWAY. UNDER PREVIOUS RECALL FORD CLEANED THE THROTTLE BODY AND IT DID NOT CHANGE A THING. THIS HAS BEEN GOING ON SINCE JULY 2015.
Mileage: 80,000
TL* THE CONTACT OWNS A 2007 FORD 500. THE CONTACT STATED THAT WHEN SHIFTING GEARS, THE VEHICLE SURGED FORWARD INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 154,000.
Mileage: 154,000
TL* THE CONTACT OWNS A 2007 FORD 500. THE CONTACT STATED THAT WHILE SHIFTING FROM THE PARK POSITION TO DRIVE, THE VEHICLE LUNGED FORWARD. THE FAILURE OCCURRED WHEN DRIVING OR WHEN SHIFTING INTO REVERSE. THE CONTACT MENTIONED THAT THE MANUFACTURER ISSUED A CUSTOMER SATISFACTION PROGRAM RELATED TO THE THROTTLE BODY HOWEVER, THE VEHICLE WAS NOT REPAIRED DUE TO EXCESSIVE MILEAGE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Mileage: 90,000
THE INSTRUMENT CONTROLS GO COMPLETELY DEAD, SO NO KNOWLEDGE OF SPEED, COOLANT TEMPERATURE, GAS CAPACITY. THE PASSENGER AIR BAG DEACTIVATES, WHETHER THERE IS A PASSENGER THERE OR NOT. THE REAR BACK UP LIGHTS GO ON PERMANENTLY. HAPPENS AT ANY SPEED AND INTERMITTENTLY FLICKERS BACK ON AND OFF. CAN HAPPEN WHEN THE CAR IS MOVING, OR SITTING AT A STOP. NO CONSISTENCY ON WHEN IT HAPPENS AND WHEN IT RESUMES.
Mileage: 104,000
THE INSTRUMENT CONTROLS GO COMPLETELY DEAD, SO NO KNOWLEDGE OF SPEED, COOLANT TEMPERATURE, GAS CAPACITY. THE PASSENGER AIR BAG DEACTIVATES, WHETHER THERE IS A PASSENGER THERE OR NOT. THE REAR BACK UP LIGHTS GO ON PERMANENTLY. HAPPENS AT ANY SPEED AND INTERMITTENTLY FLICKERS BACK ON AND OFF. CAN HAPPEN WHEN THE CAR IS MOVING, OR SITTING AT A STOP. NO CONSISTENCY ON WHEN IT HAPPENS AND WHEN IT RESUMES.
Mileage: 104,000
Unintended Transmission Downshift and Rear Wheel Lock-up
Timing Belt Failure
Underbody shields detachment
B-Pillar Trim Detachment
Unintended Transmission Downshift and Rear Wheel Lock-up
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.