Total Complaints
3 filings
FIAT 500X · model year
3 NHTSA complaints, and 2 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2020FIAT500X carries 3 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall Not Rated/5 rating, with Not Rated/5 front crash, Not Rated/5 side crash, and Not Rated/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2020 500X is electronic stability control (esc) with 1 filings, followed by electrical system (1) and air bags (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 2 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 1 investigation file overlapping the 2020 500X. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
3 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ELECTRONIC STABILITY CONTROL (ESC) | 1 |
| ELECTRICAL SYSTEM | 1 |
| AIR BAGS | 1 |
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Renegade and Fiat 500X vehicles. The right rear brake caliper could have been fractured during the casting process.
AIR BAGS:FRONTAL
Chrysler (FCA US, LLC) is recalling certain 2017-2024 Alfa Romeo Giulia, 2018-2025 Alfa Romeo Stelvio, 2019-2023 Fiat 500X, Jeep Renegade, and 2024 Fiat 500E vehicles. A seat belt buckle switch sensor may be improperly connected, preventing the front seat air bag from deploying as intended.
I have an open recall related to the activation system for the airbags. I have not had an event related to the recall at this time, however I am stationed in South Korea as an active duty member. My car is with me in South Korea, and there are no Fiat dealerships in country. I am set for a permanent change of station to Suffolk England, where there are Fiat dealerships in country. The shipper will not take the car with an open recall without a letter from Fiat advising that the recall cannot be addressed at this time due to the lack of dealerships in the country. I have contacted Fiat multiple times and have had case numbers assigned ([XXX]and [XXX]) without any attempts by Fiat made to respond. The recall cannot be addressed while I am in Korea, so without a letter, Fiat is essentially making it impossible for the recall to be addressed. I have spent the last 5 weeks trying to get someone to give me guidance on the issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION
DE EL MAP SENSOR. _SE PRO7EDIO A REEMPLAZAR EL MAP SENSOR. CODIGO VOLVIO A PRESENTARSE. DIAGNOST7CO INDICA QUE SI EL CODIGO VULVE REEMPLAZAR EL THROTTLE. SE PR~CEDIO . REEMPLAZAR EL THRTTLE DE LA UNIDAD. SE PROCEDIO A CORRER UNIDAD. UNIDAD NO VOLVIO A PRESENTAR CONDICION. UNIDAD PREPARADA **************************************************** D GENERAL CONCERN #3 [CI UNIDAD LE PRENDIO AVISO DE DRIVE MODE UNAVALIBLE] VE VER COMENTARIOS POR EL TECNICO 3024 CPF . 0.00 REFERENTE A LA LINEA #C UNIDAD PREPARADA. **************************************************** E** COURTESY LOANER CAR, SE ORIENTO AL CLIENTE SOBRE LOS TERMINOS, CONDICIONES Y RESPONSABILIDAD. UNA VEZ LISTO SU VEHICULO DEVOLVERA LA UNIDAD EN UN TERMINO MAXIMO DEL PROXIMO DIALABORABLE LUEGO DE LA NOTIFICACION. SE BRINDO AUTO DE CORTESIA FIAT S00X GP335561 GRACIAS AL DEPT DE VENTAS FIAT ALFA ROMEO DE SAN JUAN. CAUSE: LOANER AGREEMENT OK. LOANER COURTESY LOANER CAR, SE ORIENTO AL CLIENTE SOBRE LOS TERMINOS, CONDICIONES Y RESPONSA
DE EL MAP SENSOR. _SE PRO7EDIO A REEMPLAZAR EL MAP SENSOR. CODIGO VOLVIO A PRESENTARSE. DIAGNOST7CO INDICA QUE SI EL CODIGO VULVE REEMPLAZAR EL THROTTLE. SE PR~CEDIO . REEMPLAZAR EL THRTTLE DE LA UNIDAD. SE PROCEDIO A CORRER UNIDAD. UNIDAD NO VOLVIO A PRESENTAR CONDICION. UNIDAD PREPARADA **************************************************** D GENERAL CONCERN #3 [CI UNIDAD LE PRENDIO AVISO DE DRIVE MODE UNAVALIBLE] VE VER COMENTARIOS POR EL TECNICO 3024 CPF . 0.00 REFERENTE A LA LINEA #C UNIDAD PREPARADA. **************************************************** E** COURTESY LOANER CAR, SE ORIENTO AL CLIENTE SOBRE LOS TERMINOS, CONDICIONES Y RESPONSABILIDAD. UNA VEZ LISTO SU VEHICULO DEVOLVERA LA UNIDAD EN UN TERMINO MAXIMO DEL PROXIMO DIALABORABLE LUEGO DE LA NOTIFICACION. SE BRINDO AUTO DE CORTESIA FIAT S00X GP335561 GRACIAS AL DEPT DE VENTAS FIAT ALFA ROMEO DE SAN JUAN. CAUSE: LOANER AGREEMENT OK. LOANER COURTESY LOANER CAR, SE ORIENTO AL CLIENTE SOBRE LOS TERMINOS, CONDICIONES Y RESPONSA
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.