2016 FIAT 500X

POWER TRAIN:AUTOMATIC TRANSMISSION

Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harnes

I am submitting this complaint to report a failure related to an emissions recall repair. The vehicle identified by VIN [XXX] was fully operable, properly maintained, and in excellent condition prior to an emissions recall repair performed by an authorized dealership. Immediately after the recall “fix” was completed, the vehicle began experiencing serious operational problems and became undrivable. The servicing dealership towed the vehicle and attempted an additional repair. After the vehicle was returned, it failed again on its first use and is now completely inoperable. Despite the fact that this failure occurred only after the recall repair, the dealership and manufacturer are refusing to assume responsibility for towing and correction unless the owner pays to have the vehicle towed more than 75 miles to another location. We do not believe it is appropriate for the owner to bear the cost of correcting a defect that arose directly from recall work. Another authorized dealer

The contact owns a 2016 Fiat 500X. The contact stated that while driving at an undisclosed speed, the transmission unintendedly shifted from drive(D) to neutral(N). The RPM became elevated; however, the vehicle failed to accelerate as intended. While driving approximately 15 - 20 MPH, the vehicle went into LIMP Mode. While in LIMP Mode, the contact coasted to the side of the road and waited for several minutes before continuing to drive. The failure had occurred twice. Additionally, the check engine warning light illuminated intermittently. The vehicle had been taken to a certified mechanic, who determined that the transmission had failed and needed to be rebuilt. The dealer also diagnosed that there was a failure with the instrument cluster. The instrument cluster lights were cleared; however, the transmission was not repaired. The check engine warning light remained illuminated. The contact was made aware of NHTSA Campaign Number: 16V529000 (Power Train), for the transmission for the

Mileage: 144,000

The contact owns a 2016 Fiat 500X. The contact stated that while driving at an undisclosed speed, the transmission unintendedly shifted from drive(D) to neutral(N). The RPM became elevated; however, the vehicle failed to accelerate as intended. While driving approximately 15 - 20 MPH, the vehicle went into LIMP Mode. While in LIMP Mode, the contact coasted to the side of the road and waited for several minutes before continuing to drive. The failure had occurred twice. Additionally, the check engine warning light illuminated intermittently. The vehicle had been taken to a certified mechanic, who determined that the transmission had failed and needed to be rebuilt. The dealer also diagnosed that there was a failure with the instrument cluster. The instrument cluster lights were cleared; however, the transmission was not repaired. The check engine warning light remained illuminated. The contact was made aware of NHTSA Campaign Number: 16V529000 (Power Train), for the transmission for the

Mileage: 144,000

The contact owns a 2016 Fiat 500X. The contact stated that while driving at an undisclosed speed, the transmission unintendedly shifted from drive(D) to neutral(N). The RPM became elevated; however, the vehicle failed to accelerate as intended. While driving approximately 15 - 20 MPH, the vehicle went into LIMP Mode. While in LIMP Mode, the contact coasted to the side of the road and waited for several minutes before continuing to drive. The failure had occurred twice. Additionally, the check engine warning light illuminated intermittently. The vehicle had been taken to a certified mechanic, who determined that the transmission had failed and needed to be rebuilt. The dealer also diagnosed that there was a failure with the instrument cluster. The instrument cluster lights were cleared; however, the transmission was not repaired. The check engine warning light remained illuminated. The contact was made aware of NHTSA Campaign Number: 16V529000 (Power Train), for the transmission for the

Mileage: 144,000

Car suddenly slowed down while driving on Christmas Day. This was a very unsafe situation because I was on the highway in traffic traveling at 70 miles per hour and the car suddenly slowed down which could have resulted in an accident leading to harm. A warning light then came on to service transmission right as the car slowed down. I Tried to step on the gas pedal and it would not accelerate. There was no warning light prior to this incident. The car was towed to the dealership the next day. On the following Monday we were told the transmission needs to be completely replaced after they completed a diagnosis test. Enclosed is a pic of the invoice.

While driving, the vehicle suddenly shut off completely in the middle of the road, forcing me to come to a full stop and make several attempts before it restarted. During the incident, all electrical power was lost—I was unable to use hazard lights or blinkers, and I’m unsure if the brake lights worked when pressing the pedal. This created an extreme safety risk to both myself and other drivers. About a month earlier, the same issue occurred and the dealership diagnosed it as a “battery, fuse, array” problem, replacing the battery. The same issue has now returned, and the dealership has identified it as a MultiAir actuator failure. The vehicle is a Fiat 500X equipped with the 2.4L Tigershark engine, which has known problems with the MultiAir system. The car has only around 60,000 miles and is currently at an authorized Chrysler/Fiat dealership, available for inspection upon request. The problem has been confirmed by the dealer, no warning lights appeared before the failure, and

The contact owns a 2016 Fiat 500X. The contact stated that while driving at various speeds, the vehicle stalled. The contact stated that the fuel gauge indicator failed to function as intended. The check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with DTC: P0456 and P0452. The evaporative emission system pressure sensor/switch had failed. Additionally, a leak was detected in the evaporative emission control system (EVAP). The dealer replaced unknown parts on the vehicle. The contact stated that the failure persisted. The vehicle was taken back to the dealer, where it was diagnosed that the fuel filler neck was fractured. The vehicle was repaired three more times after the first failure. The contact stated that on a separate occasion, while driving at an undisclosed speed, the vehicle jerked while driving in second gear and occasionally in third gear. The vehicle was not diagnosed or repaired after the most recent failure. The manufactu

Mileage: 145,297

I am writing to you in regard to my 2016 FIAT 500X about multiple concerns. 1. There has been an open recall on the Emissions system since 2022. I immediately followed up and was put on a waitlist as I was told that the parts were on back order. I was told I was 27 on the waitlist. I followed up every 3-6 months for an update on getting the recall repaired but was told they have no update on the parts. It is now 2025 and my registration and inspection are expired. I was informed by FIAT service mechanic that the open recall should not impact my inspection. Upon bringing it in for inspection, I needed to get the thermostat replaced, which was one of the first recalls that was rectified upon purchasing the car in 2017. My car failed inspection. I followed up with FIAT corporate and was assigned a case manager who followed up as well unable to rectify the situation. Now my car is unsafe to drive, I have gotten a ticket for expired inspection . I told the officer that there is an open re

I am writing to you in regard to my 2016 FIAT 500X about multiple concerns. 1. There has been an open recall on the Emissions system since 2022. I immediately followed up and was put on a waitlist as I was told that the parts were on back order. I was told I was 27 on the waitlist. I followed up every 3-6 months for an update on getting the recall repaired but was told they have no update on the parts. It is now 2025 and my registration and inspection are expired. I was informed by FIAT service mechanic that the open recall should not impact my inspection. Upon bringing it in for inspection, I needed to get the thermostat replaced, which was one of the first recalls that was rectified upon purchasing the car in 2017. My car failed inspection. I followed up with FIAT corporate and was assigned a case manager who followed up as well unable to rectify the situation. Now my car is unsafe to drive, I have gotten a ticket for expired inspection . I told the officer that there is an open re

I am writing to you in regard to my 2016 FIAT 500X about multiple concerns. 1. There has been an open recall on the Emissions system since 2022. I immediately followed up and was put on a waitlist as I was told that the parts were on back order. I was told I was 27 on the waitlist. I followed up every 3-6 months for an update on getting the recall repaired but was told they have no update on the parts. It is now 2025 and my registration and inspection are expired. I was informed by FIAT service mechanic that the open recall should not impact my inspection. Upon bringing it in for inspection, I needed to get the thermostat replaced, which was one of the first recalls that was rectified upon purchasing the car in 2017. My car failed inspection. I followed up with FIAT corporate and was assigned a case manager who followed up as well unable to rectify the situation. Now my car is unsafe to drive, I have gotten a ticket for expired inspection . I told the officer that there is an open re

Oil level dropped way below minimum. The current consumption is 1000miles every quarter

The car consumes a lot of oil. After 4000 miles I was under 3.5 qt and the oil pressure light would go off

Radio unit failed due to internal short which prevents the blind spot alert, parking sensors and backup camera to no longer function. Fiat no longer manufacturers the replacement part (P/N: 6RV00LXHAA) and states vehicle is not repairable. Car is less than 10 years old and has 25k miles but can no longer be safely operated due to the failed safety systems. Other than this issue car is essentially like new and could provide another decade of use but instead must be added to the overflowing landfills creating yet more pollution. Vehicle manufacturers should be held accountable for such egregious behavior.

Radio unit failed due to internal short which prevents the blind spot alert, parking sensors and backup camera to no longer function. Fiat no longer manufacturers the replacement part (P/N: 6RV00LXHAA) and states vehicle is not repairable. Car is less than 10 years old and has 25k miles but can no longer be safely operated due to the failed safety systems. Other than this issue car is essentially like new and could provide another decade of use but instead must be added to the overflowing landfills creating yet more pollution. Vehicle manufacturers should be held accountable for such egregious behavior.

Radio unit failed due to internal short which prevents the blind spot alert, parking sensors and backup camera to no longer function. Fiat no longer manufacturers the replacement part (P/N: 6RV00LXHAA) and states vehicle is not repairable. Car is less than 10 years old and has 25k miles but can no longer be safely operated due to the failed safety systems. Other than this issue car is essentially like new and could provide another decade of use but instead must be added to the overflowing landfills creating yet more pollution. Vehicle manufacturers should be held accountable for such egregious behavior.

The contact owns a 2016 Fiat 500X. The contact stated while driving 30-35 MPH, several messages stating that the 4-WD system and the drive mode selector system were not available were displayed. The vehicle was taken to the dealer, where a computer software update was performed, per the manufacturer's recommendation; however, the failure persisted. The contact stated that the failure recurred upon starting the vehicle. The vehicle was taken back to the dealer, where the cause of the failure could not be determined. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no further assistance was provided. The failure mileage was approximately 73,000.

Mileage: 73,000

The contact owns a 2016 Fiat 500X. The contact stated while driving 30-35 MPH, several messages stating that the 4-WD system and the drive mode selector system were not available were displayed. The vehicle was taken to the dealer, where a computer software update was performed, per the manufacturer's recommendation; however, the failure persisted. The contact stated that the failure recurred upon starting the vehicle. The vehicle was taken back to the dealer, where the cause of the failure could not be determined. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no further assistance was provided. The failure mileage was approximately 73,000.

Mileage: 73,000

While driving, the vehicle will randomly shift to Neutral with a message appearing about shifting gears. When this happens I cannot accelerate or brake, and cannot shift gears. The only way to get the car to operate properly again is to turn the engine off and back on. Suddenly losing the ability to drive the car while on the road like this is definitely a safety risk, to me and other drivers. This has happened on three separate occasions for me. I took it to a dealership that was unable to diagnose it as they could not replicate the issue themselves during a test drive. It appears to be the same issue that is described in recall S55. However, even though my car is listed in the recall, I was told my specific VIN is not included. The dealership says there is nothing they can do.

While driving, the vehicle will randomly shift to Neutral with a message appearing about shifting gears. When this happens I cannot accelerate or brake, and cannot shift gears. The only way to get the car to operate properly again is to turn the engine off and back on. Suddenly losing the ability to drive the car while on the road like this is definitely a safety risk, to me and other drivers. This has happened on three separate occasions for me. I took it to a dealership that was unable to diagnose it as they could not replicate the issue themselves during a test drive. It appears to be the same issue that is described in recall S55. However, even though my car is listed in the recall, I was told my specific VIN is not included. The dealership says there is nothing they can do.

The contact owns a 2016 Fiat 500X. The contact stated while the vehicle was parked, the contact noticed that the rear taillights failed to function as intended. The vehicle was taken to an independent mechanic, where it was diagnosed that the motherboard had failed, and the connecting wires had melted. The contact was informed that the motherboard and connecting wires needed to be replaced. The vehicle was not repaired. An unknown dealer was notified of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 68,308.

Mileage: 68,308