Total Complaints
48 filings
DODGE VAN · model year
48 NHTSA complaints, 4 crash reports for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2000DODGEVAN carries 48 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 4 crashes, 0 fires, 1 injury, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2000 VAN is unknown or other with 4 filings, followed by structure:frame and members (4) and seat belts:front:anchorage (4). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 20 investigation files overlapping the 2000 VAN, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
48 filings
Crashes Reported
4 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| UNKNOWN OR OTHER | 4 |
| STRUCTURE:FRAME AND MEMBERS | 4 |
| SEAT BELTS:FRONT:ANCHORAGE | 4 |
| SEATS | 4 |
| SUSPENSION | 4 |
| ENGINE AND ENGINE COOLING:ENGINE | 3 |
| STRUCTURE:BODY:DOOR | 2 |
| VISIBILITY:WINDSHIELD | 2 |
| EQUIPMENT:APPLIANCE:AIR CONDITIONER | 2 |
| EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. | 2 |
| ELECTRICAL SYSTEM | 2 |
| TIRES:TREAD/BELT | 2 |
| STEERING:GEAR BOX (OTHER THAN RACK AND PINION) | 1 |
| EQUIPMENT ADAPTIVE/MOBILITY | 1 |
| TIRES:VALVE | 1 |
THIS IS A COMMON PROBLEM WITH THE 1998 - 2000 DODGE CARAVAN/VOYAGERS. THE HOUSING UNIT THAT HOUSES THE STRUTS, MOST TIMES ON THE LEFT, DRIVER'S SIDE RUSTS AND CORRODES, CAUSING THE STRUT TO BREAK THROUGH. AT THIS POINT, THE DRIVER COULD HIT A BUMP, (THIS HAS HAPPENED TO SOME PEOPLE) AND THE STRUT CAN ACTUALLY BREAK THROUGH THE DASHBOARD OR WINDSHIELD WHILE DRIVING! CURRENTLY, ON MY VEHICLE, THE STRUT HAS BROKEN THROUGH THE HOUSING UNIT. IT IS APPROXIMATELY $300 TO FIX. THIS IS A KNOWN PROBLEM WITH CHRYSLER, AND THEY HAVE CREATED A KIT TO FIX THE PROBLEM. DUE TO THIS FACT, THERE SHOULD HAVE BEEN A SAFETY RECALL; OR AT LEAST PROVIDE MONETARY ASSISTANCE TO CORRECT THE PROBLEM. COMMONLY THE MINIVANS ARE PURCHASED TO TRANSPORT FAMILIES. THIS IS AN ACCIDENT WAITING TO HAPPEN, WHICH COULD EITHER PERMANENTLY DISABLE SOMEONE, OR EVEN WORSE COULD BE FATAL. *TR
Mileage: 157,000
TL*THE CONTACT OWNS A 2000 DODGE VAN. THE CONTACT STATED THAT THE ENGINE LIGHT HAS CONTINUED TO ILLUMINATE EVER SINCE THE VEHICLE WAS PURCHASED. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY ORDERED THE PARTS FOR THE REPAIR ON JULY 2, 2009. THE PARTS HAVE NOT YET ARRIVED. THE CONTACT WAS PROVIDED WITH A RENTAL VEHICLE. WHEN SHE RETRIEVED HER VEHICLE, SHE WAS INFORMED THAT A COMPONENT WAS REPAIRED; HOWEVER, THEY WERE WAITING ON ADDITIONAL PARTS. THE VEHICLE IS CURRENTLY PARKED AT THE CONTACT'S RESIDENCE AND SHE IS WAITING TO RECEIVE A CALL ABOUT THE REPAIR. SHE WILL CALL THE MANUFACTURER SOON. THE FAILURE MILEAGE WAS 69,857 AND CURRENT MILEAGE WAS 70,000.
Mileage: 69,857
TL* - THE CONTACT OWNS A 2000 DODGE VAN. THE CONTACT STATED THAT THERE WAS A SAFETY RECALL, AND HE WAS TOLD THAT IT DID NOT APPLY TO THIS VEHICLE DUE TO THE VIN. THE CONTACT COULD SMELL FUEL, AND THAT THE SMELL HAS BEEN THERE FOR SOMETIME, BUT HE THOUGHT IT WAS JUST AFTER HE PUT GASOLINE IN THIS VEHICLE. ALSO THE SMELL WAS THE STRONGEST WHEN STOPPING OR STARTING THE VEHICLE. THE VEHICLE HAD A FUEL SEEPAGE AND IT WAS GETTING WORSE. THE CURRENT AND FAILURE MILEAGE WERE BOTH 168000. *AK UPDATE 04/12/07 *TR
Mileage: 168,000
1) MY WIFE WAS DRIVING HOME ON THE INTERSTATE AND THE VAN WAS PERFORMING BEAUTIFULLY. 2) WHEN ALMOST HOME AND APPROACHING THE OFF RAMP THERE WERE 2 CARS IN FRONT OF HER. UPON SLOWING DOWN, THE VAN WOULD NOT RESPOND. SHE BRAKED HARD AND STOPPED. THE 1ST CAR PROCEEDED TO TURN OFF THE INTERSTATE AND THE 2ND CAR MOVED UP. SHE LET UP SLIGHTLY ON THE BRAKE AND THE VAN TOOK OFF. SHE COULD NOT COMPLETELY STOP IT THIS TIME AND SHE HIT THE 2ND CAR ON ITS LEFT BACK FENDER. THE VAN CONTINUED ON SWIPING THE WHOLE SIDE OF THE OTHER CAR. SHE WENT ON AROUND THE CAR, TURNED RIGHT ONTO THE HIGHWAY AND PROCEEDED TO GUIDE THE VAN INTO A DITCH WHEN HER PASSENGER KNOCKED THE VAN OUT OF GEAR. SHE QUICKLY TURNED THE MOTOR OFF AND CAME TO A STOP. 3) THE NEXT DAY I CALLED A DODGE SERVICE MANAGER AND ASKED WHAT COULD HAVE CAUSED THIS. HE STATED THAT IT COULD HAVE BEEN A DIRTY THROTTLE BODY OR DEFECTIVE IDLE ADJUST CONTROL MOTOR. WE HAVE HAD THE THROTTLE BODY CLEANED AND A NEW ICA MOTOR INSTALLED.
Mileage: 23,800
1) MY WIFE WAS DRIVING HOME ON THE INTERSTATE AND THE VAN WAS PERFORMING BEAUTIFULLY. 2) WHEN ALMOST HOME AND APPROACHING THE OFF RAMP THERE WERE 2 CARS IN FRONT OF HER. UPON SLOWING DOWN, THE VAN WOULD NOT RESPOND. SHE BRAKED HARD AND STOPPED. THE 1ST CAR PROCEEDED TO TURN OFF THE INTERSTATE AND THE 2ND CAR MOVED UP. SHE LET UP SLIGHTLY ON THE BRAKE AND THE VAN TOOK OFF. SHE COULD NOT COMPLETELY STOP IT THIS TIME AND SHE HIT THE 2ND CAR ON ITS LEFT BACK FENDER. THE VAN CONTINUED ON SWIPING THE WHOLE SIDE OF THE OTHER CAR. SHE WENT ON AROUND THE CAR, TURNED RIGHT ONTO THE HIGHWAY AND PROCEEDED TO GUIDE THE VAN INTO A DITCH WHEN HER PASSENGER KNOCKED THE VAN OUT OF GEAR. SHE QUICKLY TURNED THE MOTOR OFF AND CAME TO A STOP. 3) THE NEXT DAY I CALLED A DODGE SERVICE MANAGER AND ASKED WHAT COULD HAVE CAUSED THIS. HE STATED THAT IT COULD HAVE BEEN A DIRTY THROTTLE BODY OR DEFECTIVE IDLE ADJUST CONTROL MOTOR. WE HAVE HAD THE THROTTLE BODY CLEANED AND A NEW ICA MOTOR INSTALLED.
Mileage: 23,800
2000-DODGE GRAND CARAVAN-THE DRIVER'S SIDE FRONT SHOCK TOWER IS RUSTING. WE FEEL THIS IS A FRAMING AND STRUCTURAL PART OF THE CAR. IT SHOULDN'T BE RUSTING LIKE THIS. THE MANUFACTURER HAS MANY BACK ORDERS FOR FIXING THIS PROBLEM. WHICH SHOWS THAT IT IS A MAJOR DEFECT IN MANUFACTURING. THEY SHOULD BE REPLACING THIS AT THEIR COST. *NM
2000-DODGE GRAND CARAVAN-THE DRIVER'S SIDE FRONT SHOCK TOWER IS RUSTING. WE FEEL THIS IS A FRAMING AND STRUCTURAL PART OF THE CAR. IT SHOULDN'T BE RUSTING LIKE THIS. THE MANUFACTURER HAS MANY BACK ORDERS FOR FIXING THIS PROBLEM. WHICH SHOWS THAT IT IS A MAJOR DEFECT IN MANUFACTURING. THEY SHOULD BE REPLACING THIS AT THEIR COST. *NM
DT*: THE CONTACT STATED WHILE DRIVING 15 MPH, THE SERPENTINE BELT FRACTURED AND CAME LOOSE. AS A RESULT, STEERING BECAME EXTREMELY DIFFICULT. THE VEHICLE WAS ABLE TO BE DRIVEN TO AN INDEPENDENT REPAIR SHOP FOR INSPECTION AND REPAIRS. UPDATED 03/09/06
Mileage: 53,000
IGNITION KEY STUCK CAR WON'T START
Mileage: 85,670
DODGE CARAVAN 2000 ENGINE STOPS WHILE DRIVING (HAPPEND MANY TIMES (SAY 10 TIMES DURING LAST 6 MONTHS). WENT TO A DEALER BUT THEY COULDN'T FIND ANY PROGBLEMS
2000 DODGE VAN HAD FAULTY BALL JOINTS REPAIRED.*MR NO ANSWER REQUIRED. SEE RESPONSE TO ODI REFERENCE NUMBER 10065479. *MJJ THE CONSUMER WANTS TO KNOW WHY THE DODGE VANS WERE NOT INCLUDED IN THE BALL JOINT RECALL. *NM
THE CONSUMER PAID TO HAVE THE VEHICLE'S FAULTY BALL JOINTS REPLACED. THE CONSUMER REQUESTED REIMBURSEMENT BUT HASN'T RECEIVED ANY CORRESPONDENCE FROM THE MANUFACTURER. *NM THE CONSUMER REQUESTED INFORMATION ABOUT WHY THE VANS WERE NOT INCLUDED IN THE RECALL. *SC *JB
MY WIFE AND OUR 2 CHILDREN,AGES 5 AND 8 WERE THE RECIPIENTS OF A HEAD-ON COLLISION WHICH HAPPENED ON NOVEMBER 24TH,2004.UPON IMPACT THE FRONT AIRBAG(S) DID NOT!DEPLOY.NOTE! ON NOVEMBER 10TH,2004 I RESPONDED TO A RECALL NOTICE I RECEIVED ON THIS SAME VEHICLE REGARDING THE CLOCK VSPRING MECHANISM. IT WAS REPLACED THAT SAME DAY AT OUR LOCAL DEALERSHIP.*AK
Mileage: 65,700
CONSUMER BECAME SICK WHEN THE VENTILATION SYSTEM MALFUNCTIONED DUE TO A PIN HOLE IN THE HEATER CORE. *PH *NM
Mileage: 35,925
CONSUMER BECAME SICK WHEN THE VENTILATION SYSTEM MALFUNCTIONED DUE TO A PIN HOLE IN THE HEATER CORE. *PH *NM
Mileage: 35,925
TREAD SEPERATION. *AK
Mileage: 29,624
TIRE SEPARATION. *AK
Mileage: 61,863
CONSUMER STATES THAT THERE IS SEVERE WEAR ON THE RIGHT FRONT TIRE. DUE TO A DEFECTIVE PART UNDER VEHICLE. *AK
Mileage: 11,120
THE VEHICLE RATTLED. THE DEALER SERVICE DEPARTMENT DISCOVERED THE #5 CYLINDER WAS BAD. SCC *JB
VEHICLE EXPERIENCING MULTIPLE ELECTRICAL PROBLEMS CAUSING THE TV NOT TO WORK, LIGHTS INTERMITENTTLY COMES ON, AND THE PROPANE GAS DETECTOR WENT OFF THEN WENT DEAD. TT
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.