DODGE STRATUS COUPE · model year

2002 DODGE STRATUS COUPE

16 NHTSA complaints, 1 crash report for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2002DODGESTRATUS COUPE carries 16 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 1 crash, 1 fire, 1 injury, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2002 STRATUS COUPE is structure with 4 filings, followed by electrical system (3) and unknown or other (2). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.

NHTSA currently has 20 investigation files overlapping the 2002 STRATUS COUPE, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

16
Complaints
1
Crashes
1
Fires
1
Injuries
0
Deaths

Total Complaints

16 filings

Crashes Reported

1 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

Complaints by Component

ComponentCount
STRUCTURE4
ELECTRICAL SYSTEM3
UNKNOWN OR OTHER2
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP1
AIR BAGS:FRONTAL1
STEERING1
FUEL SYSTEM, GASOLINE1
VISIBILITY1
LATCHES/LOCKS/LINKAGES1
AIR BAGS1

Recent Complaints

20160122UNKNOWN OR OTHER

CRACKS IN THE DASHBOARD. CAR DOESN'T SIT IN MUCH DIRECT SUNLIGHT. APPEARED OUT OF NOWHERE. I AM CONCERNED ABOUT SAFETY ISSUES REGARDING AIRBAGS. ALSO NOT AESTHETICALLY PLEASING ON OTHERWISE NICE INTERIOR. I DO NOT TAKE THIS VEHICLE ON BUMPY ROADS.

Mileage: 146,000

20151006CrashAIR BAGS

TL* THE CONTACT OWNS A 2002 DODGE STRATUS COUPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V338000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. A MONTH AGO, WHILE DRIVING AN UNKNOWN RATE OF SPEED, THE CONTACT STRUCK A DEER AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED PAINS TO THE RIGHT LEG, RIGHT KNEE, AND FOOT. A POLICE REPORT WAS NOT FILED AND THE CONTACT DID NOT RECEIVE MEDICAL ATTENTION. THE VEHICLE WAS NOT INSPECTED TO DETERMINE WHY THE AIR BAGS DID NOT DEPLOY. THE MANUFACTURER AND THE DEALER WERE CONTACTED FOR SEVERAL MONTHS AND THE CONTACT WAS UNABLE TO DETERMINE WHEN THE RECALL REPAIR WOULD BE COMPLETED. THE FAILURE MILEAGE WAS UNKNOWN.

20141018FireELECTRICAL SYSTEM

SPEAKER IN THE BACK CARGO AREA STARTED SMOKING AND CAUGHT FIRE AND STEREO SHORTED OUT. *TR

Mileage: 126,537

20110823VISIBILITY

PLASTIC COVER OVER DRIVER DOOR THAT CONTROLS THE WINDOWS CRACKED AND BROKE OFF CAUSING THE BUTTONS TO DROP INSIDE THE DOOR CAVITY. WENT TO DEALER TO GET REPLACEMENT PART, TOLD I HAD TO ORDER ENTIRE DOOR COVER AS REPLACEMENT FOR APPROX $800. NOW THE DRIVER DOOR WILL NOT CLOSE AND LATCH SHUT. ATTEMPTED TO MOVE PLASTIC PART THAT WOULD LOCK ONTO METAL DOOR FRAME, NO LUCK. UNABLE TO DRIVE CAR IF DOOR WILL NOT CLOSE. *TR

Mileage: 198,668

20110823LATCHES/LOCKS/LINKAGES

PLASTIC COVER OVER DRIVER DOOR THAT CONTROLS THE WINDOWS CRACKED AND BROKE OFF CAUSING THE BUTTONS TO DROP INSIDE THE DOOR CAVITY. WENT TO DEALER TO GET REPLACEMENT PART, TOLD I HAD TO ORDER ENTIRE DOOR COVER AS REPLACEMENT FOR APPROX $800. NOW THE DRIVER DOOR WILL NOT CLOSE AND LATCH SHUT. ATTEMPTED TO MOVE PLASTIC PART THAT WOULD LOCK ONTO METAL DOOR FRAME, NO LUCK. UNABLE TO DRIVE CAR IF DOOR WILL NOT CLOSE. *TR

Mileage: 198,668

20100829FUEL SYSTEM, GASOLINE

I PURCHASED A 2002 DODGE STRATUS R/T. THE MAIN PROBLEM THAT I AM EXPERIENCING IS: STRONG (DANGEROUS) GAS FUMES ARE ENTERING THE CABIN. IT'S BEEN GOING ON SINCE FEB 2009. I CAN SMELL THE FUMES ALMOST ALL OF THE TIME WHILE DRIVING THE VEHICLE. THE SMELL IS STRONG OUTSIDE THE VEHICLE EVEN WHILE IT IS PARKED WITH THE ENGINE RUNNING. I CANNOT DRIVE MY VEHICLE WITH THE AIR CONDITIONING OR HEAT ON BECAUSE IT SUCKS THE GASOLINE FUMES FROM THE ENGINE INTO THE CABIN. I'VE TAKEN THE VEHICLE TO THE DEALERSHIP SEVERAL TIME AND THEY CANNOT FIND THE SOURCE OF THE LEAK. ALSO I'VE HAD OTHER MECHANICS LOOK AT THIS VEHICLE AND THEY DON'T KNOW HOW FIX THE PROBLEMS. I CANNOT ALLOW PASSENGERS TO RIDE IN MY VEHICLE BECAUSE I HAVE CONCERNS FOR THEIR SAFETY. I BELIEVE THERE IS A SAFETY DEFECT (FIRE HAZARD/POISONOUS) AND THAT SOMEONE REALLY NEEDS TO LOOK INTO THIS. I'M GETTING FREQUENT HEADACHES, WEAKNESS AND DIZZINESS AND CANNOT AFFORD TO PURCHASE A NEW CAR RIGHT NOW. *TR

Mileage: 89,000

20081205STEERING

MY STEERING ALL OF A SUDDEN GOT LOCKED TO THE LEFT AND I ALMOST RAN INTO AND OTHER CAR. I WENT TO A REPAIR PLACE AND THEY TOLD ME IT WAS MY RACK AND PINION. I JUST GOT BACK FROM A TRIP AND HAD NO PROBLEMS THANK GOD BUT TO GO OUT ALL OF A SUDDEN. IT SCARED ME PRETTY BAD I PARKED THE CAR IT IS TO DANGEROUS TO DRIVE. *TR

Mileage: 68,200

20080829UNKNOWN OR OTHER

I HAVE 2 LARGE CRACKS IN MY DASH, MY CAR IS WELL TAKEN CARE OF AND DOES NOT SIT IN DIRECT SUNLIGHT, ONE CRACK APPEARED OVER A YEAR AGO, I WAS DRIVING AND ALL OF A SUDDEN A LOUD CRACKING NOISE, NOW AGAIN THE SAME THING ONLY THE NEWEST CRACK IS MUCH LARGER AND STILL GETTING BIGGER I ALSO HEAR OTHER CRACKING NOISE WHILE DRIVING SO I IMAGINE IT IS JUST MATTER OF TIME BEFORE I HAVE MORE CRACKS. I AM CONCERNED THAT THIS MAY CAUSE SAFETY ISSUES. DEALER SAYS NOTHING IS COVERED TO FIX THIS PROBLEM. *TR

Mileage: 57,000

20080829AIR BAGS:FRONTAL

I HAVE 2 LARGE CRACKS IN MY DASH, MY CAR IS WELL TAKEN CARE OF AND DOES NOT SIT IN DIRECT SUNLIGHT, ONE CRACK APPEARED OVER A YEAR AGO, I WAS DRIVING AND ALL OF A SUDDEN A LOUD CRACKING NOISE, NOW AGAIN THE SAME THING ONLY THE NEWEST CRACK IS MUCH LARGER AND STILL GETTING BIGGER I ALSO HEAR OTHER CRACKING NOISE WHILE DRIVING SO I IMAGINE IT IS JUST MATTER OF TIME BEFORE I HAVE MORE CRACKS. I AM CONCERNED THAT THIS MAY CAUSE SAFETY ISSUES. DEALER SAYS NOTHING IS COVERED TO FIX THIS PROBLEM. *TR

Mileage: 57,000

20070212STRUCTURE

DASHBOARD CONTINUES TO CRACK IN SEVERAL PLACES. THIS RAISES SAFETY CONCERNS IN TERMS OF FRONTAL IMPACT AND AIR BAG DEPLOYMENT. VEHICLE WAS NEVER IN A CRASH THAT WOULD CAUSE CRACKS. *JB

20070201STRUCTURE

I HAVE TWO LARGE CRACKS THAT HAVE APPEARED IN THE DASH OF MY VEHICLE. I DO NOT KNOW HOW THE CRACKS OCCURRED, THEY JUST APPEARED. BECAUSE OF THE CRACKS, I'M AFRAID THAT IN A CRASH THE DASH WILL FALL APART AND HARM THOSE INDIVIDUALS IN THE VEHICLE. AT THIS POINT, NOTHING HAS BEEN DONE TO CORRECT THIS PROBLEM.*JB

20070127STRUCTURE

DASH COVER CRACKED AND BROKEN IN SEVERAL PLACES. RAISES AIRBAG DEPLOYMENT (SAFETY) AND AESTHETIC (RE-SALE) ISSUES. *NM

Mileage: 52,000

20050812ELECTRICAL SYSTEM

MY 2002 DODGE STRATUS COUPE HAS FAULTY STARTS. THIS PROBLEM HAS OCCURRED SEVERAL TIMES, I HAVE HAD IT TOWED TO THE DEALERS TWICE BEFORE. THERE WAS ONE OCCASION WHEN IT DIDN'T START, THEN HOURS LATER ALL OF A SUDDEN IT DID. THE FIRST TIME I TOOK THE VEHICLE TO THE DEALERS, THEY SAID IT WAS A PROBLEM WITH A LARGE EVAPORATION LEAK. THE SECOND TIME, THE DEALERSHIP COULDN'T FIGURE OUT THE PROBLEM , KEPT THE CAR FOR 4 DAYS, THEN TOLD ME THE CAR STARTED ON ITS OWN. THIS LAST TIME THE CAR DIED WHEN I WAS REVERSING OUT OF A PARKING SPACE. I TRIED TO RESTART IT MANY TIMES WITH NO LUCK, I HAD IT TOWED TO THE DEALERSHIP AGAIN, WHICH AT FIRST THEY COULDN'T FIGURE OUT THE PROBLEM, NOW THEY ARE TELLING ME ITS A PROBLEM WITH THE PSM CONNECTION TO THE FUEL PUMP. BUT SOMETHING HAPPENED WHILE THEY TRIED TO FIX IT WHICH CAUSED A SHORTAGE , THEN THEY REALIZED IT WAS "DEFECTIVE WIRING". THE MECHANICS AT THE DEALERSHIP ARE NOW TAKING MY CAR APART AND TRYING TO REPLACE ALL THE FAULTY WIRING. BUT THE

Mileage: 13,000

20050812FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

MY 2002 DODGE STRATUS COUPE HAS FAULTY STARTS. THIS PROBLEM HAS OCCURRED SEVERAL TIMES, I HAVE HAD IT TOWED TO THE DEALERS TWICE BEFORE. THERE WAS ONE OCCASION WHEN IT DIDN'T START, THEN HOURS LATER ALL OF A SUDDEN IT DID. THE FIRST TIME I TOOK THE VEHICLE TO THE DEALERS, THEY SAID IT WAS A PROBLEM WITH A LARGE EVAPORATION LEAK. THE SECOND TIME, THE DEALERSHIP COULDN'T FIGURE OUT THE PROBLEM , KEPT THE CAR FOR 4 DAYS, THEN TOLD ME THE CAR STARTED ON ITS OWN. THIS LAST TIME THE CAR DIED WHEN I WAS REVERSING OUT OF A PARKING SPACE. I TRIED TO RESTART IT MANY TIMES WITH NO LUCK, I HAD IT TOWED TO THE DEALERSHIP AGAIN, WHICH AT FIRST THEY COULDN'T FIGURE OUT THE PROBLEM, NOW THEY ARE TELLING ME ITS A PROBLEM WITH THE PSM CONNECTION TO THE FUEL PUMP. BUT SOMETHING HAPPENED WHILE THEY TRIED TO FIX IT WHICH CAUSED A SHORTAGE , THEN THEY REALIZED IT WAS "DEFECTIVE WIRING". THE MECHANICS AT THE DEALERSHIP ARE NOW TAKING MY CAR APART AND TRYING TO REPLACE ALL THE FAULTY WIRING. BUT THE

Mileage: 13,000

20031021ELECTRICAL SYSTEM

SERVICE ENGINE SOON LIGHT KEEPS COMING ON. CAR WAS RUNNING AT EXTREMELY HIGH RPMS AT TIMES. GAS MILEAGE WAS SIGNIFICANTLY LOWER THAN IN THE PAST. DODGE STATED ORIGINALLY THAT THE PROBLEM WAS THE SPARK PLUGS. REPLACED ALL SPARK PLUGS. LIGHT CAME BACK ON TWO WEEKS LATER. THEY THEN STATED IT WAS A PROBLEM WITH THE PULLEY ON THE END OF THE CRANK SHAFT THAT WAS CAUSING THE ENGINE TO MISFIRE AND TRIGGER THE LIGHT TO COME ON. AFTER 10 ADDITIONAL DAYS IN THE SHOP, THEY REPLACED THE PART. TODAY THE LIGHT CAME ON AGAIN AND AS OF NOW ARE UNSURE WHAT THE PROBLEM IS. TODAY IS THE 18TH DAY IT HAS BEEN IN THE SHOP IN THE PAST 6 WEEKS. *LA

Mileage: 22,000

20030518STRUCTURE

2002 STRATUS MAKES LOUD NOISE WHEN TURNING VEHICLE AND GOING ACROSS ROAD BUMPS AT SAME TIME. OUR DRIVE HAS A 6 IN SLOPED CURB THAT WHEN PULLING OUT OF, OR PULLING INTO, IS A CONSTANT SOURCE OF THIS NOISE. DEALER SERVICE TECH WENT ON TEST RIDE WITH ME HEARD THE NOISE AND COULD NOT FIND SOURCE. HE WANTED TO KEEP CAR FOR SEVERAL DAYS TO DETERMINE PROBLEM. *JB

Mileage: 100

Compare 2002DODGESTRATUS COUPE to Similar Vehicles

NHTSA Investigations 1 Open

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Frequently Asked Questions

How many complaints does the 2002 DODGE STRATUS COUPE have?
The 2002 DODGE STRATUS COUPE has 16 NHTSA complaints, 1 crashes, 1 fires, 1 injuries, and 0 deaths reported.
What are the most common problems with the 2002 DODGE STRATUS COUPE?
The most-complained component for the 2002 DODGE STRATUS COUPE is STRUCTURE with 4 complaints. Other frequently reported areas include ELECTRICAL SYSTEM and UNKNOWN OR OTHER.
Is the 2002 DODGE STRATUS COUPE safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.