Total Complaints
6 filings
DODGE SPRINTER 2500 · model year
6 NHTSA complaints, and 5 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2003DODGESPRINTER 2500 carries 6 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 1 fire, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2003 SPRINTER 2500 is engine and engine cooling:exhaust system with 1 filings, followed by steering:linkages:tie rod assembly (1) and latches/locks/linkages (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 5 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 20 investigation files overlapping the 2003 SPRINTER 2500, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
6 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ENGINE AND ENGINE COOLING:EXHAUST SYSTEM | 1 |
| STEERING:LINKAGES:TIE ROD ASSEMBLY | 1 |
| LATCHES/LOCKS/LINKAGES | 1 |
| ENGINE | 1 |
| ELECTRICAL SYSTEM | 1 |
| SERVICE BRAKES, HYDRAULIC | 1 |
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
SPRINTER IS RECALLING CERTAIN MODEL YEAR 2002 THROUGH 2003 VANS SOLD AS DODGE AND FREIGHTLINER VEHICLES. THE INTAKE MANIFOLDS MAY HAVE CORRODED. A CHEMICAL REACTION INVOLVING SULFUR IN THE DIESEL FUEL THAT TAKES PLACE UNDER CERTAIN CONDITIONS CAN LEAD TO THE FORMATION OF SULFURIC ACID IN THE EXHA
STEERING:COLUMN
SPRINTER IS RECALLING 10 MY 2001-2006 DODGE AND FREIGHTLINER 2500 AND 3500 VEHICLES. THE WELDING SEAM BETWEEN THE BRACKET AND STEERING COLUMN OF AFFECTED SPARE PARTS DOES NOT MEET DESIGN SPECIFICATIONS. THE RESULT OF AN OUT OF SPECIFICATION WELDING SEAM IS THAT THE STEERING COLUMN MAY DETACH FROM
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2003-2006 Dodge and Freightliner Sprinter 2500 and 3500 vans manufactured June 30, 2003, to August 31, 2006. The instrument cluster on the affected vehicles fails to illuminate the BRAKE warning lamp in the instrument cluster during the
INTERIOR LIGHTING
ON CERTAIN TRUCKS EQUIPPED WITH REAR AIR CONDITIONING SYSTEM, THE INTERIOR LAMP IS EQUIPPED WITH AN 18W LAMP AND A SCATTERING LENS. IN EXTREMELY HOT AND HUMID CONDITIONS, THE COMBINATION OF HEAT AND HUMIDITY, AND THE HEAT FROM THE LAMP DUE TO EXTREME LONG TERM OPERATION, CAN DISTORT THE SCATTERING
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
MERCEDES-BENZ USA (MBUSA) IS RECALLING CERTAIN MODEL YEAR 2002- 2003 SPRINTER 2500 AND 3500 VANS SOLD AS DODGE AND FREIGHTLINER VEHICLES. THE INTAKE MANIFOLDS MAY HAVE CORRODED. A CHEMICAL REACTION INVOLVING SULFUR IN THE DIESEL FUEL THAT TAKES PLACE UNDER CERTAIN CONDITIONS CAN LEAD TO THE FORMA
The contact owns a 2003 Dodge Sprinter 2500. The contact received notification of NHTSA Campaign Number: 16V833000 (ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2003 Dodge Sprinter 2500. The contact received notification of NHTSA Campaign Number: 16V833000 (ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
TL* THE CONTACT OWNED A 2003 DODGE SPRINTER 2500. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 63 MPH WITH A RV TRAILER HITCHED, THE ENGINE HESITATED AND WAS 10 DEGREES WARMER THAN NORMAL. IN ADDITION, THE ENGINE COOLANT INCREASED 30 DEGREES HOTTER THAN NORMAL. THERE WAS BLACK SMOKE COMING FROM THE EXHAUST AND THE OIL PRESSURE WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OVER AND SHUT THE VEHICLE OFF. FLUIDS WERE DRIPPING FROM THE VEHICLE AND ON THREE OCCASIONS THE VEHICLE ATTEMPTED TO INDEPENDENTLY POWER ON. THE HOOD WAS OPENED AND THE VEHICLE ENGULFED INTO FLAMES STARTING ON THE PASSENGER SIDE ON THE HOOD. IN LESS THAN 5 MINUTES, THE VEHICLE ENGULFED IN FLAMES ALONG WITH THE RV TRAILER. ALL OCCUPANTS EXITED THE VEHICLE SAFELY AND THERE WERE NO INJURIES SUSTAINED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE DEPARTMENT REPORT WAS FILED AS WELL AS POLICE DEPARTMENT REPORT. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEM A TOTAL LOSS. THE CONTACT MENTIONED THAT THE PROPANE TANK DID
Mileage: 98,000
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
Mileage: 35,000
OUTER TIE ROD END CAME APART. *TR
Mileage: 73,000
2003 DODGE 2500 SPRINTER. CONSUMER WRITES IN REGARDS TO CHRYSLER SAFETY RECALL J32 ENGINE INTAKE MANIFOLD. THE CONSUMER RECEIVED A RECALL NOTICE. HE MADE AN APPOINTMENT WITH THE DEALERSHIP TO DROP TO DROP THE VEHICLE OFF PN DECEMBER 15, 2010. THE CONSUMER WAS INFORMED THE RECALL WAS A LITTLE DIFFICULT AND IT WOULD TAKE A COUPLE OF DAYS, EVEN THOUGH ACCORDING TO THE RECALL NOTICE IT STATED IT WOULD TAKE ABOUT 8 HOURS. THE CONSUMER STATED A COUPLE OF DAYS WENT BY, AND THEN THE EXCUSES STARTED ACCOMPANIED BY PROMISES. THE CONSUMER STATED SINCE THE WRITING OF THIS LATER, THE VEHICLE HAS BEEN AT THE DEALERSHIP FOR 3 WEEKS. THE DEALER INFORMED THE CONSUMER THE VEHICLE HAD OTHER PROBLEMS AND THEY WERE HAVING PROBLEMS STARTING IT. THE CONSUMER STATED THE VEHICLE WAS RUNNING FINE, WHEN HE DROPPED IT OFF. *JB UPDATED 02/18/11
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.