Total Complaints
48 filings
DODGE SPRINTER · model year
48 NHTSA complaints, and 5 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2007DODGESPRINTER carries 48 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 1 injury, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2007 SPRINTER is air bags with 29 filings, followed by structure:body (2) and unknown or other (2). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 5 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 20 investigation files overlapping the 2007 SPRINTER, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
48 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| AIR BAGS | 29 |
| STRUCTURE:BODY | 2 |
| UNKNOWN OR OTHER | 2 |
| FUEL SYSTEM, GASOLINE | 1 |
| ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES | 1 |
| ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV) | 1 |
| ENGINE AND ENGINE COOLING:ENGINE:DIESEL | 1 |
| TIRES:VALVE | 1 |
| VISIBILITY:REARVIEW MIRRORS/DEVICES | 1 |
| TIRES | 1 |
| WHEELS | 1 |
| ENGINE AND ENGINE COOLING | 1 |
| STRUCTURE | 1 |
| EXTERIOR LIGHTING:TAIL LIGHTS | 1 |
| FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING | 1 |
EQUIPMENT ADAPTIVE/MOBILITY
SUNSET VANS IS RECALLING 169 MY 2005-2007 ECONOLINE, G SERIES AND SPRINTER TRUCKS BUILT ON DODGE, FORD AND CHEVROLET CHASSIS AND EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE LIFTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 403, "PLATFORM LIFT SYS
EQUIPMENT ADAPTIVE/MOBILITY
SUNSET VANS IS RECALLING 267 MY 2005-2007 ECONOLINE, G SERIES AND SPRINTER TRUCKS BUILT ON DODGE, FORD AND CHEVROLET CHASSIS AND EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 404, "PLATFORM LIFT
EQUIPMENT ADAPTIVE/MOBILITY
MATTHEWS IS RECALLING 8 MY 1998 BLUEBIRD, MY 2004 FORD E450, MY 2005-2006 THOMAS BUILT BUS, MY 2006 INTERNATIONAL BUS, MY 2007 CHEVROLET 5500, FREIGHTLINER AND DODGE SPRINTER TRUCKS, TRANSIT BUSES, AND SPECIALTY VEHICLES EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE LIFTS FAIL TO COMPL
EQUIPMENT ADAPTIVE/MOBILITY
MATTHEWS IS RECALLING 8 MY 1998 BLUEBIRD, MY 2004 FORD E450, MY 2005-2006 THOMAS BUILT BUSES, MY 2006 INTERNATIONAL BUS, MY 2007 CHEVROLET 5500, FREIGHTLINER AND DODGE SPRINTER TRUCKS, TRANSIT BUSES, AND SPECIALTY VEHICLES EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE BUSES FAIL TO COM
AIR BAGS:SIDE/WINDOW
ON CERTAIN TRUCKS, THE SIDE WINDOW AIR BAG MODULE DIFFUSER MATERIAL MAY CONTAIN HAIRLINE CRACKS.
âDuring inspection, both rear main leaf springs were found cracked symmetrically due to fatigue failure. Similar rear leaf spring defect was previously recalled on adjacent VIN ranges. Failure affects rear ride height and vehicle stability. No signs of overload or impact damage observed.â
I have received a letter from the FCA US LLC regarding recalls for both airbags. I have called 3-4 times requesting this service. Because the van is technically a dodge (although made by mercedes, back in 2007) there is no Dodge dealerships that will agree to service the vehicle. The chrysler/dodge dealerships don't service sprinters, as they haven't been rebranded by dodge since 2007, and the mercedes dealerships either don't have access to the Dodge recall system, or are unwilling to assist, as they are not affiliated with the recall. I called 1800- 992-1997, to speak with chrysler, (Case # [XXX]) and spent another 42 minutes on the phone yesterday, still unable to find a solution. They called another handful of dealerships, seemingly not believing that Dodge dealerships would be unwilling to service a dodge sprinter. They stated that I could probably bring it to mercedes sprinter and have the work done, and then apply for reimbursement, although they would not guarantee me in
The contact owns a 2007 Dodge Sprinter. The contact received notification of NHTSA Campaign Number: 16V077000 (Air Bags) and 17V478000 (Air Bags) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
TL* THE CONTACT OWNS A 2006 (NA) DODGE SPRINTER. THE CONTACT STATED THAT THE VEHICLE LOST POWER, FAILED TO START, AND DECELERATED WHILE DRIVING ON A WEEKLY BASIS. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO TOWBIN DODGE (275 AUTO MALL DR, HENDERSON, NV 89014, (702) 558-3800) WHERE AN APPOINTMENT WAS SCHEDULED. WHEN THE CONTACT ARRIVED AT THE DEALER, THEY STATED THAT THERE WAS NO APPOINTMENT IN THEIR SYSTEM. THE VEHICLE WAS THEN TAKEN TO CHAPMAN DODGE SAHARA (3175 E SAHARA AVE, LAS VEGAS, NV 89104, (702) 457-1061) WHERE THE STAFF WAS EXTREMELY RUDE AND SHUNNED THE CONTACT AWAY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SCHEDULED AN APPOINTMENT AT THE FIRST DODGE DEALER. AGAIN, THE DEALER STATED THAT THE APPOINTMENT DID NOT SHOW UP IN THEIR SYSTEM. THE FAILURE MILEAGE WAS 94,300.
Mileage: 94,300
TL* THE CONTACT OWNS A 2007 DODGE SPRINTER CARGO VAN. THE CONTACT STATED THAT THE FUEL TANK FASTENING STRAPS BECAME LOOSE, WHICH CAUSED THE PLASTIC VALVE IN THE FUEL TANK TO DETACH. AS A RESULT, THERE WAS A FUEL LEAK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 07V325000 (FUEL SYSTEM) FOR CERTAIN 2007 DODGE SPRINTERS. THE DEALER (PETERSON DODGE CHRYSLER JEEP RAM, 5801 E GATE BLVD, NAMPA, ID 83687) STATED THAT THE VEHICLE WAS NOT ON THE RECALL LIST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO PROVIDE ASSISTANCE. THE FAILURE MILEAGE WAS 196,000.
Mileage: 196,000
TL* THE CONTACT OWNS A 2007 DODGE SPRINTER CARGO VAN. THE CONTACT STATED THAT THE FUEL TANK FASTENING STRAPS BECAME LOOSE, WHICH CAUSED THE PLASTIC VALVE IN THE FUEL TANK TO DETACH. AS A RESULT, THERE WAS A FUEL LEAK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 07V325000 (FUEL SYSTEM) FOR CERTAIN 2007 DODGE SPRINTERS. THE DEALER (PETERSON DODGE CHRYSLER JEEP RAM, 5801 E GATE BLVD, NAMPA, ID 83687) STATED THAT THE VEHICLE WAS NOT ON THE RECALL LIST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO PROVIDE ASSISTANCE. THE FAILURE MILEAGE WAS 196,000.
Mileage: 196,000
TAKATA RECALL: I HAVE BEEN IN CONTACT WITH THE DODGE RECALL PEOPLE FOR THE LAST YEAR AND HAVE NOT BEEN ABLE TO GET ANY ACTION ON THEIR PART. THEY HAVE PUT ME IN CONTACT WITH ALL THE DODGE DEALERS IN SOUTH FLORIDA AND NONE OF THEM WILL WORK ON MY SPRINTER. PART OF THE PROBLEM IS THAT MY VEHICLE IS AN RV BUILT ONTO THE DODGE SPRINTER AND ANOTHER PROBLEM IS THAT IN 2007 DODGE WAS OWNED BY MERCEDES BENS AND DODGE DOES NOT FEEL RESPONSIBLE FOR MERCEDES PRODUCTS.
Mileage: 34,000
TAKATA RECALL; MANUFACTURER IS UNABLE TO REMEDY SAFETY RECALL. NO INCIDENTS HAVE OCCURRED. LOCAL DODGE DEALERSHIP IS UNABLE TO REPLACE TAKATA AIRBAGS BECAUSE THEY DO NOT "HAVE THE TOOLS FOR A SPRINTER VAN". THEY ARE NOT HELPFUL IN ARRIVING AT A SOLUTION. DEALERSHIP IS BILLION DODGE-CHRYSLER JEEP IN BOZEMAN, MT 406-556-9076
2007 DODGE SPRINTER. CONSUMER WRITES IN REGARDS TO DRIVER AIRBAG MODULE SAFETY RECALL. *LD THE CONSUMER STATED AFTER THE DEALER COMPLETED THE RECALL, THERE WERE SRS ERROR CODES PRESENT THAT THEY REFUSED TO REPAIR. UPATED 11/07/2017*JS
TAKATA RECALL DRIVER & PASSENGER SIDES. BOTH RECALLED. NO DODGE OR MERCEDES DEALERS WITHIN 60 MILES OF US ARE WILLING TO REPLACE THESE AIRBAGS. INITIALLY, AFTER WE WERE NOTIFIED OF INITIAL RECALL ON DRIVERS SIDE, THEY SAID THEY COULD NOT GET PARTS. NOW THEY CAN GET PARTS BUT THEY ALL SAY THEY CANNOT OR WILL NOT PERFORM THIS REPLACEMENT. HOW CAN WE POSSIBLE GET THIS WORK DONE? HOW MANY DEALERS DO WE HAVE TO CONTACT TO FIND ONE WHO WILL DO THIS WORK? WHO IS RESPONSIBLE FOR THIS? I KEEP READING THAT SO MANY PEOPLE JUST HAVE NOT BOTHERED HAVING THE RECALL WORK DONE, BUT WE HAVE TRIED ON SEVERAL DIFFERENT TIMES TO DO IT....IT JUST DOESN'T SEEM POSSIBLE TO ACHIEVE IT. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Mileage: 139,900
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 DODGE SPRINTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V354000 (AIR BAGS) AND 16V077000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CONTACT CALLED ED VOYALS CHRYSLER DODGE JEEP RAM (789 COBB PKWY SE, MARIETTA, GA 30060; 770-429-1100) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE THE FIRST TWO TIMES. THE CONTACT CALLED THE SAME DEALER AGAIN AND WAS INFORMED THAT THE PARTS FOR THE PASSENGER AIR BAG WERE UNAVAILABLE, BUT NOT THE DRIVER'S AIR BAG. THE DEALER STATED THAT THE CONTACT WOULD BE CALLED ONCE BOTH PARTS WERE AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2007 DODGE SPRINTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V354000 (AIR BAGS) AND 16V077000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEW COUNTRY AUTO CENTER IN CORTEZ, COLORADO WAS MADE AWARE OF THE RECALLS AND STATED THAT THE PARTS WERE UNAVAILABLE AND WOULD HAVE TO BE ORDERED FROM DENVER, COLORADO. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 DODGE SPRINTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V354000 (AIR BAGS) AND 16V077000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO LARSON CHRYSLER JEEP RAM DODGE (LOCATED AT LARSON CHRYSLER JEEP DODGE RAM 2001 N MERIDIAN, PUYALLUP, WA 98371, 253-845-1725) WHERE IT WAS CONFIRMED THAT THE REMEDY PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 DODGE SPRINTER. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2015. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 DODGE SPRINTER. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2015. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 DODGE SPRINTER CAB CHASSIS WINNEBAGO MOTOR HOME. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V354000 (AIR BAGS) AND 16V077000 (AIR BAGS). THE CONTACT CALLED THE MANUFACTURER'S CUSTOMER ASSISTANCE CENTER WHERE AN APPOINTMENT WAS MADE FOR THE REPAIR. THE CONTACT WAS INFORMED BY THE DEALER THAT THEY WOULD ORDER THE PARTS FOR THE REPAIR. AFTERWARDS, THE DEALER INFORMED THE CONTACT THAT THEY WERE NOT AUTHORIZED TO PERFORM THE REPAIR AND ADVISED THE CONTACT TO CALL THE TRAILER CRAFT MANUFACTURER. THE CONTACT CALLED TRAILER CRAFT THE SAME DAY AND SCHEDULED AN APPOINTMENT, BUT WAS INFORMED THAT THEY COULD NOT FIND THE VIN INFORMATION FOR THE RECALL. THE CONTACT CALLED ANOTHER DEALER AND WAS INFORMED THAT THEY DID NOT PERFORM FACTORY RECALL REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 DODGE SPRINTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V354000 (AIR BAGS) AND 16V077000 (AIR BAGS). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..UPDATED 06/08/17 *BF UPDATED 10/13/2017*JS
TL* THE CONTACT OWNS A 2007 DODGE SPRINTER VAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V354000 (AIR BAGS) FOR THE PASSENGER SIDE AIR BAG INFLATOR AND 16V077000 (AIR BAGS) FOR THE DRIVER SIDE AIR BAG INFLATOR. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
I HAVE RECEIVED THREE LETTERS REFERRING TO RECALL: S14, R26 AND R 49 DATING BACK OVER ONE YEAR. I HAVE MADE SEVERAL ATTEMPTS TO CONTACT 2 DIFFERENT DODGE/ CHRYSLER DEALERSHIPS AND WAS ALWAYS TOLD THEY DO NOT HAVE THE PARTS. THE VEHICLE IS MADE BY MERCEDES BENZ AND THE PARTS CAN BE CROSS REFERENCED TO A MERCEDES BENZ PART NUMBER. THE ALLEGEDLY MISSING PARTS ARE IN STOCK AND CHRYSLER HAS NO EXCUSE NOT TO IMMEDIATELY REPAIR A SAFETY HAZARD !
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 DODGE SPRINTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.