2004 DODGE SPRINTER

UPON COMPLETION OF THE T21 RECALL, THE CHECK ENGINE LIGHT (ERROR CODE U0423) CAME ON. THE INSTRUMENT CLUSTER LIGHT CONTINUED TO ILLUMINATE AFTER THE VEHICLE'S IGNITION WAS OFF, DRAINING THE BATTERY.

TL* THE CONTACT OWNS A 2004 DODGE SPRINTER. THE CONTACT STATED THAT THE VEHICLE CONSISTENTLY MISFIRED. THE DODGE MANUFACTURER INCLUDED THE VEHICLE IN ITS T21 EMISSIONS RECALL FOR THE ENGINE CONTROL UNIT; HOWEVER, THE TOOLS, AN AVAILABLE TECHNICIAN, AND THE PART WAS NOT AVAILABLE TO SCHEDULE THE REPAIR APPOINTMENT. THE FOLLOWING DEALERS WERE CONTACTED: ED VOYLES CHRYSLER DODGE JEEP RAM (789 COBB PKWY SE, MARIETTA, GA 30060, (844) 715-5921), SHOTTENKIRK CHRYSLER DODGE JEEP RAM (200 LIBERTY BLVD, CANTON, GA 30114, (678) 535-3417), LANDMARK DODGE CHRYSLER JEEP RAM (6850 MT ZION BLVD, MORROW, GA 30260, (770) 968-4900), DON JACKSON CHRYSLER DODGE JEEP RAM (3950 JONESBORO RD, UNION CITY, GA 30291, (770) 969-7229), AND MALL OF GEORGIA CHRYSLER DODGE JEEP (4345 BUFORD DR, BUFORD, GA 30518, (888) 522-5112). THE VEHICLE WAS NOT DIAGNOSED AND WAS NOT BEING DRIVEN DUE TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ASSIGNED A CASE MANAGER WHO WAS TO RESPOND WITHIN ONE BUSINESS DAY.

I USED YOUR ONLINE VIN CHECKER TO SEE IF MY CAR HAS A RECALL AND IT SAID NO RECALLS, AND REQUEST INVALID BUT I KNOW I ENTERED THE CORRECT VIN AND YOU GAVE ME MY VEHICLE YEAR AND MODEL INFORMATION.

FOUR P225/75R15XL SCORPION STR TIRES PURCHASED & INSTALLED 8-5-10 AT EVANS TIRE &SERVICE CENTER 1530 GARNET AVE. SAN DIEGO CA 92109 ONTO 2004 DODGE SPRINTER 2500, MILEAGE 28274. ON 2-28-2015 MILEAGE APPROX.43125MI. : PASSERBY REPORTED LEFT REAR TIRE APPEARED VERY LOW ON AIR; DRIVER IMMEDIATELY PRESENTEDVAN TO SAME SHOP WHERE EMPLOYEE REFUSED TO FILL ADJUST AIR PRESSURE DUE TO HIS REPORTING EVIDENT SIDEWALL CRACKS & HIS FEAR OF TIRE EXPLODING. HE OFFERED TO SELL NEW TIRES. CALLING SAME SHOP TODAY FOR TIRE OPTIONS & PRICE QUOTES ANOTHER EMPLOYEE REFERRED/ CONNECTED CALL TO THEIR EVANS TIRE CENTER FOR TIRE OPTIONS & PRICES, WHERE YET ANOTHER EMPLOYEE OFFERED TO SELL NEW CAPITAL ( SP. CAPITOL?)TIRES, QUOTING PRICE DESCRIBED AS"....AT THEIR (EVANS' )COST..." PLEASE RESPOND AND RELAY A COPY OF THIS COMPLAINT TO ALL APPROPRIATE FEDERAL AND CALIFORNIA STATE CONSUMER AND AUTO REPAIR, TIRE SALE REGULATORY &LICENSING AGENCIES . THANK YOU. *TR

Mileage: 43,125

THE SLIDING DOOR WHICH IS THE ONLY EGRESS FOR PASSENGERS IN THE BACK OF THE VAN WILL NOT OPEN. I HAVE HAD IT FIXED 4 TIMES AND IT CONTINUOUSLY FAILS. I HAVE TALKED TO OTHER SPRINTER OWNERS AND THEY HAVE THE SAME PROBLEM. SHOULD THERE BE AN INCIDENT THAT REQUIRED THE QUICK EVACUATION OF THE VAN BY PASSENGERS IN THE REAR OF THE VAN THEY COULD BE VERY SERIOUSLY HARMED. THIS IS A VERY SERIOUS DEFECT THAT CHRYSLER WILL NOT ACKNOWLEDGE. *TR

Mileage: 11,000

DRIVING AT FREEWAY SPEED THE VEHICLE LOSSES POWER AND THE SPEED DECREASES TO ABOUT 40 MPH. I CAN PULL OVER AND TURN OF THE MOTOR FOR ABOUT 10 SECONDS AND START UP AND THE VEHICLE WILL RESET AND RUN FINE UNTIL IT DOES IT AGAIN RANDOMLY. THIS IS VERY DANGEROUS ESPECIALLY WHEN YOU ARE IN THE LEFT HAND LANE AND YOU ARE TRYING TO GET TO A SAFE PLACE TO PULL OVER. THIS HAS HAPPENED SEVERAL TIMES AND I HAVE REPLACED THE TURBO RESONATOR 3 TIME ON THIS TRUCK. THIS IS A PLASTIC PART AND THE BODY CRACKS FROM THE VIBRATION AND PRESSURE. *TR

Mileage: 110,000

2004 DODGE SPRINTER - THE BRAKING SYSTEM STIFFENS UP (POWER BRAKE) IF I PUSH THE PEDAL HARD ESPECIALLY WHEN I BACK UP THE VEHICLE. IT'S LIKE THE BOOSTER HAS FROZEN SOLID AND THE BRAKE PEDAL CAN'T TRAVEL ALL THE WAY DOWN. IF I LET THE VEHICLE SIT FOR A WHILE (1 HR) IT WILL GET BACK TO NORMAL. THIS IS A REPEAT INCIDENT AND STARTED IN THE FIRST YEAR BUT I DID NOT PAY TOO MUCH ATTENTION SINCE I DID NOT UNDERSTAND WHAT HAPPENED AND THE PROBLEM DISAPPEARED FOR A WHILE. BUT LATELY IS REAPPEARING MORE FREQUENTLY. NO ACCIDENT YET. NOTHING HAS BEEN DONE TO CORRECT THE FAILURE. THE VEHICLE IS OUT OF WARRANTY BY NOW 66,000 MILES. I WONDER IF THERE ARE MORE PEOPLE EXPERIENCING THE SAME. *TR

Mileage: 66,000

IN MAY OF 2005 I PURCHASED A NEW DODGE (MERCEDES BENZ) SPRINTER 2500 PASSENGER VAN. WITHIN THE FIRST 3 MONTHS AND 7,500 MILES OF DATE OF PURCHASE THE VEHICLE BEGAN TO SHOW SIGNS OF PREMATURE RUSTING AND LEAKAGE OVER THE ENTIRE VEHICLE. I PURSUED REMEDY THRU ALL AUTHORIZED SPRINTER DEALERSHIPS ADHERING TO CHRYSLER PROTOCOLS AND RECOMMENDATIONS. NO REMEDY WAS EVER FORTHCOMING, I REPEATEDLY AND CONTINUE TO CHALLENGE CHRYSLER, THEIR REFUSAL TO PROVIDE WARRANTY SERVICE FOR THE ENTIRE TIME I HAVE OWED THIS VEHICLE IS DOCUMENTED AND TOO EXTENSIVE TO PROVIDE HERE. I HAVE FILED BBB COMPLAINTS IN DENVER CO. I HAVE SPOKEN TO EXECUTIVE LEVEL CHRYSLER CUSTOMER SERVICE REPS. AND NONE HAVE OFFERED A VIABLE SOLUTION. THEY HAVE ESSENTIALLY WASHED THEIR HANDS OF A PROBLEM THAT I HAVE BEEN PURSUING FOR 4 YEARS. I HAVE BROUGHT THIS ISSUE TO THE ATTENTION OF SO MANY CHRYSLER CUSTOMER SERVICE PEOPLE THAT THEY NOW AVOID MY EMAILS AND INQUIRIES. I BELIEVE THIS TO BE A RECALL ISSUE AS I HAVE FOUND NUMEROUS RE

Mileage: 7,500

IN MAY OF 2005 I PURCHASED A NEW DODGE (MERCEDES BENZ) SPRINTER 2500 PASSENGER VAN. WITHIN THE FIRST 3 MONTHS AND 7,500 MILES OF DATE OF PURCHASE THE VEHICLE BEGAN TO SHOW SIGNS OF PREMATURE RUSTING AND LEAKAGE OVER THE ENTIRE VEHICLE. I PURSUED REMEDY THRU ALL AUTHORIZED SPRINTER DEALERSHIPS ADHERING TO CHRYSLER PROTOCOLS AND RECOMMENDATIONS. NO REMEDY WAS EVER FORTHCOMING, I REPEATEDLY AND CONTINUE TO CHALLENGE CHRYSLER, THEIR REFUSAL TO PROVIDE WARRANTY SERVICE FOR THE ENTIRE TIME I HAVE OWED THIS VEHICLE IS DOCUMENTED AND TOO EXTENSIVE TO PROVIDE HERE. I HAVE FILED BBB COMPLAINTS IN DENVER CO. I HAVE SPOKEN TO EXECUTIVE LEVEL CHRYSLER CUSTOMER SERVICE REPS. AND NONE HAVE OFFERED A VIABLE SOLUTION. THEY HAVE ESSENTIALLY WASHED THEIR HANDS OF A PROBLEM THAT I HAVE BEEN PURSUING FOR 4 YEARS. I HAVE BROUGHT THIS ISSUE TO THE ATTENTION OF SO MANY CHRYSLER CUSTOMER SERVICE PEOPLE THAT THEY NOW AVOID MY EMAILS AND INQUIRIES. I BELIEVE THIS TO BE A RECALL ISSUE AS I HAVE FOUND NUMEROUS RE

Mileage: 7,500

IN MAY OF 2005 I PURCHASED A NEW DODGE (MERCEDES BENZ) SPRINTER 2500 PASSENGER VAN. WITHIN THE FIRST 3 MONTHS AND 7,500 MILES OF DATE OF PURCHASE THE VEHICLE BEGAN TO SHOW SIGNS OF PREMATURE RUSTING AND LEAKAGE OVER THE ENTIRE VEHICLE. I PURSUED REMEDY THRU ALL AUTHORIZED SPRINTER DEALERSHIPS ADHERING TO CHRYSLER PROTOCOLS AND RECOMMENDATIONS. NO REMEDY WAS EVER FORTHCOMING, I REPEATEDLY AND CONTINUE TO CHALLENGE CHRYSLER, THEIR REFUSAL TO PROVIDE WARRANTY SERVICE FOR THE ENTIRE TIME I HAVE OWED THIS VEHICLE IS DOCUMENTED AND TOO EXTENSIVE TO PROVIDE HERE. I HAVE FILED BBB COMPLAINTS IN DENVER CO. I HAVE SPOKEN TO EXECUTIVE LEVEL CHRYSLER CUSTOMER SERVICE REPS. AND NONE HAVE OFFERED A VIABLE SOLUTION. THEY HAVE ESSENTIALLY WASHED THEIR HANDS OF A PROBLEM THAT I HAVE BEEN PURSUING FOR 4 YEARS. I HAVE BROUGHT THIS ISSUE TO THE ATTENTION OF SO MANY CHRYSLER CUSTOMER SERVICE PEOPLE THAT THEY NOW AVOID MY EMAILS AND INQUIRIES. I BELIEVE THIS TO BE A RECALL ISSUE AS I HAVE FOUND NUMEROUS RE

Mileage: 7,500

THERE IS A SAFETY RECALL ID # 07V299000 - INTERIOR LIGHTING ON THE MAKE AND MODEL OF MY VEHICLE AND MY VEHICLE HAS THE SAME SYMPTOMS YET IS NOT PART OF THE RECALL. DODGE HAS ORDERED THE PARTS TO BE REPLACED AND IS CHARGING $277.67. PLEASE LET ME KNOW HOW TO CORRECT THIS ISSUE. *TR

Mileage: 135,000

THERE IS A SAFETY RECALL ID # 07V299000 - INTERIOR LIGHTING ON THE MAKE AND MODEL OF MY VEHICLE AND MY VEHICLE HAS THE SAME SYMPTOMS YET IS NOT PART OF THE RECALL. DODGE HAS ORDERED THE PARTS TO BE REPLACED AND IS CHARGING $277.67. PLEASE LET ME KNOW HOW TO CORRECT THIS ISSUE. *TR

Mileage: 135,000

ORIGINAL EQUIPMENT STEEL WHEEL ON 2004 DODGE SPRINTER BROKE ALONG "SPOKES". THIS COULD BE A LIFE THREATENING CONDITION AT HIGHWAY SPEEDS OR IN A LOADED VAN. I NOTICED A NOISE COMING FROM THE WHEEL AND TOOK IT TO A SHOP WHERE THEY COULD FIND NOTHING WRONG BECAUSE THE CRACKS IN THE WHEEL ARE VERY DIFFICULT TO DETECT UNLESS INSPECTED VERY CLOSELY. THE WHEEL THAT FAILED WAS NEVER ABUSED OR MISTREATED IN ANY WAY PRIOR TO FAILURE. I STILL HAVE THE BROKEN WHEEL IF YOU WISH TO INSPECT IT. I AM NOW RUNNING ON THE SPARE. SHOULD I REPLACE ALL 4 WHEELS ON THIS VAN? WILL THE OTHERS ALSO FAIL? ARE ALL 2004 SPRINTER WHEELS THIS DANGEROUS? *TR

Mileage: 269,000

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

Mileage: 40,000

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

Mileage: 40,000

TL*THE CONTACT OWNS A 2004 DODGE SPRINTER. THE CONTACT DISCOVERED OIL ON HIS DRIVEWAY. THE VEHICLE WAS TAKEN TO A DEALER AND THEY STATED THAT THERE WAS A LEAKING PLUG ON THE TRANSMISSION THAT RELEASED THE OIL ONTO THE DRIVEWAY. THE CURRENT MILEAGE WAS 52,000 AND FAILURE MILEAGE WAS 35,000.

Mileage: 35,000

TL*THE CONTACT OWNS A 2004 DODGE SPRINTER. THE CONTACT DISCOVERED OIL ON HIS DRIVEWAY. THE VEHICLE WAS TAKEN TO A DEALER AND THEY STATED THAT THERE WAS A LEAKING PLUG ON THE TRANSMISSION THAT RELEASED THE OIL ONTO THE DRIVEWAY. THE CURRENT MILEAGE WAS 17,000 AND FAILURE MILEAGE WAS 15,000.

Mileage: 15,000

WHILE TRAVELING ON I-70 FROM FREDERICK TO CUMBERLAND IN 2004 DODGE SPRINTER PLEASURE-WAY RV, NOTICED A REVVING IN THE ENGINE. GOING UP FIRST STEEP MOUNTAIN, THE ENGINE DROPPED 10 MPH FROM 65 TO 55. DROVE THROUGH HAGERSTOWN AND GOT ON I-68 TO CUMBERLAND. GOING UP THAT MOUNTAIN, THE RV LOST POWER IN EVERY GEAR AND WENT INTO "LIMP HOME" MODE. PULLED OFF THE HIGHWAY AND CALLED TOW TRUCK. TOOK TO SPRINTER REPAIR SHOP WHO KNEW EXACTLY WHAT THE PROBLEM WAS - TURBO RESONATOR. TOOK APPROXIMATELY .7 OF AN HOUR TO REPLACE WITH A NEW PART. THIS SHOULD BE A RECALL. IN RESEARCHING THE ISSUE - THIS HAS HAPPENED TO MANY PEOPLE. IT IS NOT SAFE TO BE CLIMBING MOUNTAINS WITH TRACTOR TRAILER AND VEHICLE TRAFFIC AND HAVE THIS HAPPEN. *TR

Mileage: 15,150

THERE IS CURRENTLY A COMPLAINT FOR THE 2500 DODGE SPRINTERS, FOR VALVE STEM FAILURE. WHAT ABOUT THE 3500? I'VE HAD THREE VALVE STEM FAILURES SO FAR AND NO RECOURSE. WHY IS THE 2500 DIFFERENT THAN THE 3,500? TWO HAPPENED ON THE HIGHWAY AND ONE JUST LET GO WHILE PARKED. LUCKILY TWO WERE ON THE REAR DUALS AND I HAD THE OTHER TIRE TO BEAR THE WEIGHT. *TR

Mileage: 34,000

ENGINE STALLS INTERMITTENTLY, WITH OR WITHOUT A/C. CAN HAPPEN AT ANY TIME AFTER START UP AND AT ANY SPEED WITHOUT WARNING. SOMETIMES CAN HAPPEN AFTER VEHICLE GOES OVER A BUMP (EVEN SMALL ONES), DURING TURNS, MOVING OFF FROM A TRAFFIC LIGHT. THIS IS HIGHLY DANGEROUS. DEALER DID INSTALL KIT TO PREVENT POTENTIAL STALLING DUE TO OPERATION OF HEAVY DUTY REAR A/C DURING TURNS (KNOWN PROBLEM) BUT NO EFFECT. ENGINE RESTARTS WITHOUT HESITATION AFTER IGNITION KEY IS SWITCHED OFF AND THEN TURNED ON. DEALER HAS CARRIED OUT AN EXTENSIVE ELECTRICAL CHECK WITH NO RESULTS AND CANNOT DUPLICATE EVENT. *TR

Mileage: 17,000