2012 DODGE RAM 3500

498 complaints filed with NHTSA.

498
Complaints
6
Crashes
11
Fires
5
Injuries
0
Deaths

Complaints by Component

ComponentCount
STEERING219
ELECTRICAL SYSTEM43
ENGINE34
SUSPENSION32
FUEL/PROPULSION SYSTEM28
POWER TRAIN26
AIR BAGS15
SERVICE BRAKES14
WHEELS11
UNKNOWN OR OTHER10
FUEL SYSTEM, DIESEL10
EXTERIOR LIGHTING8
ENGINE AND ENGINE COOLING:ENGINE:DIESEL5
ENGINE AND ENGINE COOLING5
VEHICLE SPEED CONTROL3

Recent Complaints

20230713CrashAIR BAGS

2 days ago my vehicle was in a wreck. A car T-bone the truck on the passenger side, causing the axle to break and the wheel to deflate. The airbag did not deploy during this accident, even though the car was rammed into a pole. Causing Slight injury to the driver.

20201114FireELECTRICAL SYSTEM

AT APPROXIMATELY 11:30 PM, I HEARD A VEHICLE HORN HONKING OUTSIDE IN THE DRIVEWAY. GOT OUT OF BED TO INVESTIGATE. OBSERVED MY 2102 RAM 3500 DIESEL TRUCK WITH LIGHTS ON AND FLASHING AND HORN WAS HONKING. KEYS FOR TRUCK WERE IN THE HOUSE. WENT OUTSIDE WITH KEYS AND TRIED KEY-LESS ENTRY FOB TO OPEN THE CAB DOOR WITH NO SUCCESS. SMELLED SMOKE. OPENED DRIVERS SIDE DOOR WITH REGULAR KEY TO SEE LIGHTS ON DASHBOARD ALL LIT UP. OPENED THE HOOD TO SEE LOTS OF SMOKE AND OBSERVED GLOWING WIRING HARNE

Mileage: 56,500

20201114FireENGINE

AT APPROXIMATELY 11:30 PM, I HEARD A VEHICLE HORN HONKING OUTSIDE IN THE DRIVEWAY. GOT OUT OF BED TO INVESTIGATE. OBSERVED MY 2102 RAM 3500 DIESEL TRUCK WITH LIGHTS ON AND FLASHING AND HORN WAS HONKING. KEYS FOR TRUCK WERE IN THE HOUSE. WENT OUTSIDE WITH KEYS AND TRIED KEY-LESS ENTRY FOB TO OPEN THE CAB DOOR WITH NO SUCCESS. SMELLED SMOKE. OPENED DRIVERS SIDE DOOR WITH REGULAR KEY TO SEE LIGHTS ON DASHBOARD ALL LIT UP. OPENED THE HOOD TO SEE LOTS OF SMOKE AND OBSERVED GLOWING WIRING HARNE

Mileage: 56,500

20201114FireUNKNOWN OR OTHER

AT APPROXIMATELY 11:30 PM, I HEARD A VEHICLE HORN HONKING OUTSIDE IN THE DRIVEWAY. GOT OUT OF BED TO INVESTIGATE. OBSERVED MY 2102 RAM 3500 DIESEL TRUCK WITH LIGHTS ON AND FLASHING AND HORN WAS HONKING. KEYS FOR TRUCK WERE IN THE HOUSE. WENT OUTSIDE WITH KEYS AND TRIED KEY-LESS ENTRY FOB TO OPEN THE CAB DOOR WITH NO SUCCESS. SMELLED SMOKE. OPENED DRIVERS SIDE DOOR WITH REGULAR KEY TO SEE LIGHTS ON DASHBOARD ALL LIT UP. OPENED THE HOOD TO SEE LOTS OF SMOKE AND OBSERVED GLOWING WIRING HARNE

Mileage: 56,500

20190103FireVISIBILITY:POWER WINDOW DEVICES AND CONTROLS

WHILE DRIVING DOWN THE ROAD THE REAR PASSENGER DOOR WINDOW SWITCH CAUGHT FIRE AND BEGAN FILLING THE VEHICLE WITH SMOKE, ALL WINDOWS WERE UP AT TIME OF FIRE. DRIVER WAS ABLE TO PULL OVER AND RIP DOOR PANEL OFF TO PUT OUT FIRE. *DT*JB

Mileage: 121,000

20190103FireELECTRICAL SYSTEM

WHILE DRIVING DOWN THE ROAD THE REAR PASSENGER DOOR WINDOW SWITCH CAUGHT FIRE AND BEGAN FILLING THE VEHICLE WITH SMOKE, ALL WINDOWS WERE UP AT TIME OF FIRE. DRIVER WAS ABLE TO PULL OVER AND RIP DOOR PANEL OFF TO PUT OUT FIRE. *DT*JB

Mileage: 121,000

20181026FireELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2012 RAM 3500. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED WITH THE ENGINE OFF, THE TOTALLY INTEGRATED POWER MODULE CAUGHT FIRE. THE CONTACT STATED THAT THEY KEY WAS NOT IN THE IGNITION AT THE TIME OF THE FAILURE. THE CONTACT NOTICED THAT THE HEADLIGHTS WERE FLASHING, THE HORN WAS BEEPING, AND SMOKE APPEARED UNDER THE HOOD. THE CONTACT WAS ABLE TO UNLOCK THE VEHICLE DOORS MANUALLY, OPEN THE HOOD, AND PUT THE FIRE OUT WITH A FIRE EXTINGUISHER. A POLICE AND A FIRE REPORT WER

Mileage: 164,928

20180410FireUNKNOWN OR OTHER

TRUCK STARTED ON FIRE IN THE MIDDLE OF THE NIGHT AND BURNT DOWN. REAR TAIL LIGHTS WERE FLICKERING ON AND OFF PRIOR TO FIRE STARTING - WE HAVE VIDEO. NOTE: VEHICLE HAD NOT BEEN MOVED OR STARTED IN SEVERAL WEEKS LEADING UP TO THIS EVENT. *DT *DT*JB

Mileage: 60,000

20161116FireELECTRICAL SYSTEM

VEHICLE WAS PARKED FOR THE WEEKEND IN MY DRIVEWAY AND ON MONDAY MORNING ABOUT TO LEAVE FOR WORK THE TRUCK STARTED CRANKING OVER. THE TRUCK WAS LOCKED AND THE KEYS WERE INSIDE MY HOUSE. BEING A STANDARD WHILE IT WAS CRANKING IT WAS HEADING IN REVERSE. NO VISUAL FLAMES WERE SEEN BUT HEAVY WHITE SMOKE WAS POURING OUT FROM UNDER THE HOOD. HAD TO USE MANUAL KEY TO UNLOCK THE DOOR AND PUT TRUCK IN NEUTRAL, I THEN ROLLED THE TRUCK DOWN MY DRIVEWAY AND THEN UNHOOKED THE 2 BATTERIES AND SMOKING STOPPED.

Mileage: 122,000

20151011CrashAIR BAGS

TRUCK HAD ACCIDENT STEERING JUST LIKE LOCK UP AND MAKES SINCE WHY ACCIDENT ACCURED FROM RECALLS ON STEERING AND AIR BAGS DID NOT GO OFF NOW INNSURANCE CO MADE IT A REBUILT OR SALVAGE TITLE SO FCA HAS THE BUY BACK PROGRAM BUT WILL GET A DEDUCTION IN PRICE FOR BUY BACK THERE HAS BEEN 0 RECALLS DONE IF WE HAD KNOWN OF RECALLS ACCIDENT COULD OF BEEN PREVENTED WOULD LIKE TO GET REPAIRED OR BUY BACK.

Mileage: 32,000

20151011CrashSTEERING

TRUCK HAD ACCIDENT STEERING JUST LIKE LOCK UP AND MAKES SINCE WHY ACCIDENT ACCURED FROM RECALLS ON STEERING AND AIR BAGS DID NOT GO OFF NOW INNSURANCE CO MADE IT A REBUILT OR SALVAGE TITLE SO FCA HAS THE BUY BACK PROGRAM BUT WILL GET A DEDUCTION IN PRICE FOR BUY BACK THERE HAS BEEN 0 RECALLS DONE IF WE HAD KNOWN OF RECALLS ACCIDENT COULD OF BEEN PREVENTED WOULD LIKE TO GET REPAIRED OR BUY BACK.

Mileage: 32,000

20150629CrashWHEELS

ON HIGHWAY 174, APPROXIMATELY 20 MILES NW OF MERIDIAN, TX, THE 2012 RAM 3500 VEERED TO THE RIGHT AND WENT OFF THE ROAD INTO A STEEP DITCH. ACCORDING TO THE STATE TROOPER'S REPORT, A WITNESS WAS DRIVING BEHIND THIS TRUCK AND SAW THE PASSENGER SIDE DUAL WHEELS WITH AXLE ATTACHED COME OFF OF THE TRUCK AND GO ACROSS THE ROAD BEFORE THE TRUCK LEFT THE PAVEMENT. TWO DIFFERENT EMPLOYEES OF THE WRECKING YARD WHERE THE TRUCK WAS TAKEN SAID IT LOOKS LIKE THE AXLE CAME APART. SINCE THIS ACCIDENT, I HAVE

Mileage: 42,000

20150629CrashSTEERING

ON HIGHWAY 174, APPROXIMATELY 20 MILES NW OF MERIDIAN, TX, THE 2012 RAM 3500 VEERED TO THE RIGHT AND WENT OFF THE ROAD INTO A STEEP DITCH. ACCORDING TO THE STATE TROOPER'S REPORT, A WITNESS WAS DRIVING BEHIND THIS TRUCK AND SAW THE PASSENGER SIDE DUAL WHEELS WITH AXLE ATTACHED COME OFF OF THE TRUCK AND GO ACROSS THE ROAD BEFORE THE TRUCK LEFT THE PAVEMENT. TWO DIFFERENT EMPLOYEES OF THE WRECKING YARD WHERE THE TRUCK WAS TAKEN SAID IT LOOKS LIKE THE AXLE CAME APART. SINCE THIS ACCIDENT, I HAVE

Mileage: 42,000

20131210FireELECTRICAL SYSTEM

DRIVER SIDE CONTROL FOR POWER WINDOWS/POWER LOCKS - SMOLDERED, SMOKED AND THEN STARTED SMALL FIRE. LOTS OF SMOKE - TO THE POINT WE WERE SICK FROM FUMES. DOORS AND WINDOW POWER OPERATION CEASED. THE ENTIRE CONTROL PANEL MELTED AND NEED TO BE EXTINGUISHED. *TR

Mileage: 19,000

20131210FireVISIBILITY:POWER WINDOW DEVICES AND CONTROLS

DRIVER SIDE CONTROL FOR POWER WINDOWS/POWER LOCKS - SMOLDERED, SMOKED AND THEN STARTED SMALL FIRE. LOTS OF SMOKE - TO THE POINT WE WERE SICK FROM FUMES. DOORS AND WINDOW POWER OPERATION CEASED. THE ENTIRE CONTROL PANEL MELTED AND NEED TO BE EXTINGUISHED. *TR

Mileage: 19,000

20131118FireSERVICE BRAKES

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE BRAKES OVERHEATED AND ALL FOUR BRAKE CALIPERS CAUGHT ON FIRE WITHOUT WARNING. THE CONTACT ALSO MENTIONED THAT THE BRAKES WERE NEWLY INSTALLED PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN STATED THAT THE CALIPERS AND BRAKE LINES WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 67,000. THE VIN WAS NOT AVAILABLE

Mileage: 67,000

20130717CrashVEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT AFTER SHIFTING INTO DRIVE, THE VEHICLE ACCELERATED WITHOUT MANUAL FORCE. AS A RESULT, THE CONTACT CRASHED INTO THE RIGHT SIDE OF THE CONTACT'S RESIDENCE. THE CONTACT DID NOT SUSTAIN ANY INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 32. *TR

Mileage: 32